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The Westin Galleria Dallas

#9 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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The Westin Galleria Dallas
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Ranked #9 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
gerardty Liverpool, United Kingdom
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714 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Top Contributor
68 reviews 68 reviews
58 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed two nights on a great Hotwire deal. As noted by others it ajoins the Galleria Mall and you need to use your room key in the lift to access the upper hotel floors. Chose to self park instead of valet and found a spot out in front of the hotel otherwise you need to go into the underground mall... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Great location and amenities. Close to just about everything. I have stayed at this hotel several times and service is always top notch. Rooms are clean and comfortable. Always my first choice when staying in this area for business. If traveling with family lots of activities to keep them busy in the general area. A girls dream for shopping.

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San Antonio, Texas
Top Contributor
66 reviews 66 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Being attached to the Galleria Mall is a big plus when I visit Dallas for business when traveling with family. While I'm in meetings, my family can entertain themselves shopping and ice skating in the mall. The rooms are modern and comfortable. Service is always top notch and parking is always available.

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi there Chuck R., Thank you for choosing The Westin Galleria Dallas and thank you for taking time to tell others about your stay. It seems you and your family had a great time during your trip to Dallas, and had time to take advantage of all the wonderful shops and attractions Galleria Dallas has to offer. We definitely appreciate... More 

Northridge, CA
Top Contributor
59 reviews 59 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Found this hotel via Hotwire where I always seem to get the room at the end of the hall. That said, this is a very nice, upscale property with valet parking ($28/ night) that anchors one of the arms of the three-level Galleria mall. You do not have to leave the hotel to enter the mall on the first or... More 

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San Diego, California
Top Contributor
118 reviews 118 reviews
100 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay at the Westin Dallas at Galleria Mall. You would never think this hotel was built over 20 years ago as it has been brilliantly renovated and is very fresh and modern. The gorgeous lobby is located adjacent to the mall. There is a parking lot outside. I never had a problem parking there (free!) but... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Californian, Wow! We can't thank you enough for your review. We've shared all your kind words with our Westin family and look forward to creating many more memorable stays for you. We must say, if you loved the lobby and guest rooms, you must return this holiday season after our lobby and room refresh is complete. We guarantee you'll... More 

Floydada, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is truly beautiful, elegant, and relaxing. It has a beautiful scent when you enter the lobby. The registration staff was knowledgeable and very friendly. I felt secure in my room due to needing a room key to go to the room floors of the hotel. My room had a great view and was luxurious as well as relaxing.... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Sherre G., An excellent stay calls for an excellent review! Thank you so much for sharing your experience with others, and welcome to the SPG family. Starwood really has the best loyalty program around. Enjoy all your SPG perks and visit us again very soon. (Hint: The holidays are the perfect time plan another stay at the Westin Galleria.... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Amazing is probably the best word that can describe our trip to the Westin! We came in to town specifically for the American Girl store so the Westin was the most convenient because of its perfect location. However, they catered perfectly to our weekend with their AMAZING American Girl Package. When we checked in the staff was so amazing and... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello fellow Texan, Thank you for choosing Westin Galleria Dallas for your exciting trip to the American Girl Store, and thank you for your kind review. It sounds like the package was the perfect accessory to an already amazing trip for you and little one. Our goal is to make each girl (and her doll) feel like royalty, as we... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first stay at the Westin and it will not be my last!! The staff was great, the room was immaculate, the guests were quiet and considerate and the hotel restaurant food was delicious!! I love the fact that you offer rental gym clothes and shoes and the rooftop pool was fabulous. Ill certainly be back!!!

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GMJohnEverett, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hello Deetai7, I am so glad you had a blast during your first stay, and hopefully not your last, at Westin Galleria Dallas. Amazing guest experiences is what we're all about, and we agree, being able to lighten your travel load and use our awesome New Balance workout gear is convenient! We welcome you back to your Dallas Westin home... More 

Akron, Ohio
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm an SPG girl (Starwood Preferred Guest) and I've always liked Westins and this lived up to the brand promise. Refined low-key luxury and impeccable service. I brought a party of 8 to "The Second Floor" on premise restaurant and the food was fresh and very delightful. I wish the chef (who kindly stopped by to check on us) prepared... More 

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Senior Contributor
46 reviews 46 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an awesome hotel to stay at. Very courteous & friendly staff. The rooms were very big & spacious with awesome amenities. When we arrived there to check in we were given an upgrade to our room at no cost, it was great! The rooms are very clean & well cared for/maintained. All staff does such a great job... More 

Was this review helpful? Yes 1
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi DanEspy, "Totally awesome" is exactly what we want to hear! Thanks for the great review. Come back very soon. All the best, Greg White, General Manager More 

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