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All 188 Dallas hotels

The Westin Galleria Dallas

4.0 of 5 Hotel   |   13340 Dallas Parkway, Dallas, TX 75240
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Ranked #11 of 188 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
dieselcam Taber, Canada
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taber, Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On a cross country road trip staying mostly at Hampton Inn's. Decided to have a nicer stay in Dallas. Got a great price on a Saturday night here for $189. Quite a step up from the Hampton at not much more money. Super clean modern room, with a great bell man at check in. Got us everything we needed including... More

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Mercer Island, Washington
Top Contributor
65 reviews 65 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I can't think of much to complain about. Really. OK, one thing. I could not figure out how to make the shower work. But that was probably just my idiocy, and in defense of the hotel, I am sure they would have fixed it or explained it if I asked, but I just took a bath instead. TMI, right? So... More

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Oklahoma City, Oklahoma
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed here many times and it is always a positive experience. This time Garrett was able to match a rate that we had for an extra night. I just love the personal attention to meet our needs. Rooms are large and beds are SO comfortable. Highly recommend this hotel!

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John E, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Onlineopinions, Thank you so much for reviewing your stay with us at The Westin Galleria Dallas. We are so pleased to hear you had another excellent TX/OU experience with us and that Garrett took special care of you. We look forward to having you back in the future. Sincerely, Jordan Troublefield Marketing & Social Media Assistant The Westin Galleria... More

McAllen, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 4 days in the hotel. The room desig is modern and clean I used the concierge floor. The breakfast had a variety of choices including scrambled eggs, sausage, ham, pastries, juices, cereal, etc In the evening the choice of wines was one cabernet and one chardonnay, both were fine. the apetizers at that time alternated every other day.... More

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John E, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Carlos A, We are so pleased to know that we exceeded your expectations during your stay with us at The Westin Galleria Dallas. It's so nice to hear you enjoyed our location within the Galleria Dallas shopping center complex as well as our on-property amenities. We look forward to having you back with us soon! Sincerely, Jordan Troublefield Marketing... More

Brownsville, Texas
1 review
4 of 5 stars Reviewed 1 week ago

This was an incredible stay at the Westin Galleria. Great rooms, services and staff. The dangerous aspect was that it is part of the mall. Shopping could deplete your resources. The 2nd Floor lounge was extensively used and a cool down from a long day. You have to order the Steak and Eggs for breakfast, I poached eggs over the... More

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John E, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi hpresas, Thank you for so much for your thorough review of your recent stay with us at The Westin Galleria Dallas. Our prime location within the Galleria Dallas shopping center complex is certainly convenient and it's easy to get carried away with all the wonderful shopping! We are so glad to hear you took advantage of The Second Floor... More

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great property. Updated, well appointed. The service is top notch. Lovely people who are extremely respectful of their guests. Ask for Tim in the 2nd floor restaurant he is an amazing mixologist and will take care of you and your guests. Food is on point.. bueatifully executed without the exaggerated price. If you can manage to book... More

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Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Lalitoedu- Thank you so much for reviewing your stay with us at The Westin Galleria Dallas. We're so happy to hear that you had a memorable stay with us at our property and that our customer service exceeded your expectations. We look forward to having you back with us at The Westin Galleria Dallas, we value that you are... More

Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I rarely write reviews, but after booking a different hotel to save 5 mins of travel time, I decided that expressing my opinion about the Westin Galleria was worth the effort! This particular Westin has become my second home, as I typically stay her at least once a week for 1- 2 nights. The valet and check in process is... More

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Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi CTG1980- Thank you so much for taking the time to review your recent experience with us at The Westin Galleria Dallas. It's so nice to hear that our staff and amenities make such an impression during your stays with us. We value your loyalty and look forward to welcoming you back at our property again very soon. Sincerely, Courtney... More

Dallas, TX
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to take a shower and had an issue with the valve but manager was very nice and had worker fix the issue asap. I was given discount on my food which made up for the inconvenience of the shower. Other than that overall great food from room service and again nice friendly staff. Except for the lady who... More

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Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi brownard- Thank you for providing feedback on your recent stay with us at The Westin Galleria Dallas. We're sorry you encountered a problem with your shower in your guestroom and the impression that the service express woman gave you when you asked for honey mustard, but we're glad to see it did not affect the overall outcome of your... More

Austin, Texas
Top Contributor
68 reviews 68 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, nice rooms and workout areas. The blinds keep out the morning sun really well. The hotel is attached to the Galleria, so it is easy to shop and there are lots of good restaurant options within walking distance. There is valet parking or free self parking. There is no hotel shop for amenities, but there is a convenience... More

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Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi ATX_Tips, Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Our close proximity to Galleria Dallas shopping and dining is certainly convenient and puts everything you need right at your fingertips. I'm so glad that our top tier service and accommodations were able to make for a pleasant stay. We look forward... More

Senior Contributor
42 reviews 42 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited Dallas with my wife for a convention held here in the hotel. The meeting facilities were very good and the temperature was consistent and not too hot or cold. The rooms themselves were spacious and the beds comfortable. However what makes this hotel stand out is its location adjacent to and connecting with the Galleria shopping mall! My wife... More

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Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Towens55, Thank you for reviewing your stay with us at The Westin Galleria Dallas. We are so glad to hear that we exceeded your expectations while you were with us and that you were able to enjoy all the amenities our property has to offer. We look forward to welcoming you and your wife back soon! Sincerely, Courtney Morrow... More

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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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