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The Westin Galleria Dallas

#7 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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Breakfast for 2 Included
The Westin Galleria Dallas
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Ranked #7 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Robert Z Michigan
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761 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently spent 3 days at a conference at the Westin Galleria in Dallas. I am responsible for maintenance at a large airport and understand the value of good customer service. Most of the time people who have a problem or a bad experience are the ones who take time to call or write about it. If you don't tell... More 

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Fort Knox, Kentucky
1 review
5 of 5 stars Reviewed 2 days ago NEW

I attended a conference at The Westin Galleria and it was fabulous! The conference rooms were had exactly what we needed, every chair and table perfectly pristine. The staff were very attentive, especially during meal services. The catered lunch and breakfasts were very good with plenty of options. The hotel rooms are luxurious, comfortable and very clean! The location is... More 

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Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Always love this hotel -- the service is fantastic, and you can't beat the location. We were there to celebrate my daughter's 15th birthday with a couple of girlfriends, and they thought it was so cool to walk directly from the hotel lobby into the mall. Definitely recommend an Executive Club level room, which gives you access to the lounge... More 

Was this review helpful? Yes 1
Conway, Arkansas
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for a few days so we could go shopping in the Galleria and at the American Girl Store. It was so nice to be able to stay and not have to worry about driving around for anything. We stayed in an Executive Level Club room. It was very nice and spacious. There was an issue... More 

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Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I have stayed at this hotel many, many times over the years. But this last visit was over the top! We came down to Dallas to celebrate a very special occasion for our family. When Susan Ratliff, the hotel's concierge, found out why we were there she made this an extremely memorable experience. I've stayed at many... More 

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5 of 5 stars Reviewed 1 week ago

Me and my GF stayed here for her birthday the staff was great the rooms are top notch the view was very good lots of windows very to little noise there's even a bar down stairs very clean they provide free make it your own Starbucks coffee they even allowed us a late check out of 1pm at no charge... More 

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Albany, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful hotel. Hotel staff was very accommodating and nice. . Great breakfast from the restaruant the mornings of my stay. Also, important to me is the fact that the Galleria Mall is in walking distance from the hotel.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel for business and this hotel is great. The front desk staff is courteous and efficient. The decor is visually pleasing and luxurious. The fitness area is spacious. I really like the fact that is attached to the Galleria (mall area)- lots of food options and nice for a quick shopping trip

Was this review helpful? Yes 1
Orange County, California
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travel a lot and stay at Starwood properties for 90%+ of my hotel needs. From the moment I walked in the door at the Westin Galleria I knew this was going to be a good trip. Generally I can tell right away how this is going to shake out--typically it's average at best--but this was different. The hotel was... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Kevin, Wow! You have no idea how much your review means to our team. The entire Westin Galleria Dallas family appreciates your kind words and your new-found loyalty to our hotel. We can ensure a wonderful experience each and every stay and looking forward to your return. All the best, Greg White, General Manager More 

Mansfield, Texas
Level Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay for our anniversary! They upgraded us, helped with a great dinner reservation, and sent us some goodies to our room when we returned to make it a great night! Susan was outstanding as concierge and got us a weekend discount for our dinner despite the cert rules. Vickie did a great job getting me a nice... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(13)
  • Great location(4)
  • Club lounge(3)
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