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The Westin Galleria Dallas

#8 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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The Westin Galleria Dallas
Best prices for: 1 room 1 guest
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Ranked #8 of 192 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
dingdanddong Sydney, Australia
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689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

The club level rooms have so much furniture that is impossible to move around. Plus both bathtub and sink drains were clogged and AC fan noise kept us up all night. Ice cold watery oatmeal for breakfast room service completed the miserable stay. Management did not care at all

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Clean, modern, great location on north side, attached to beautiful mall, nice gym, meeting space, on-site restaurants. The staff was very friendly. This hotel is top notch and if you are in the Dallas area and need a hotel you won't be disappointed with this location.

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Fayetteville, Arkansas
Top Contributor
307 reviews 307 reviews
33 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a fantastic hotel. They just don't get much better than this. We will definitely stay here again if we have the opportunity. It is just a step or two above other hotels even the ones with the same number of stars.

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for your recent review and thanks for stopping by to stay with us on your route to the Hill Country. We are thrilled you enjoyed your stay and recommend The Westin Galleria Dallas to other travelers. We hope to accommodate you on your way back home. Enjoy your trip and safe travels. All the best, John... More 

Oakland, California
Top Contributor
67 reviews 67 reviews
56 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Westin is a very nice property, solid 4+ stars. It opens literally into the Galleria Mall, which is an upscale shopping mecca. Rooms are quite large and the desk and chair are comfortable for working for long periods. The biggest surprise was the food. Excellent small plates in the bar. Try the oysters Rockefeller. Get a drink from the... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Californian traveler, What a great review! Thank you for your kind words and sharing your experience with the Trip Advisor family. I am happy you enjoyed the hotel, and even more so, The Second Floor restaurant. We hope to see you again sooner, rather than later. Safe travels, John Everett, General Manager More 

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was my second time stay at this hotel. I booked through hotwire, and hence got a pretty decent deal. So for the price I paid, it was worth. This hotel is directly connected to the galleria mall, so that is a convenience if you plan to hang out in the mall during your visit.

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello there, I appreciate you taking the time to share your experience regarding your recent stay at The Westin Galleria Dallas. Although "decent", is not bad, it's definitely not the type of experience we strive for our guests to have. I would love to talk to you about what would have made your stay even better. Please reach out to... More 

Lubbock
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a very nice hotel, we went for spring break with our son. It is located close to Downtown Dallas and all the excitement it has to offer. And the hotel is attached to the Galleria Mall which has very nice shopping and lots of dining options. Also, an ice skating rink to entertain the kids. The hotel is... More 

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Bossier City, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

When we are in Dallas for the weekend we always stay at the Westin. The mall is awesome and local events are just a cab or Uber ride away. Staff was very friendly we took our dog with us this trip and the staff was very friendly to our little pooch :)

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Diana F., Thanks for taking the time to write a review about your stay at The Westin Galleria Dallas. We are happy you had a great time and always welcome our two-legged and four-legged friends back again soon. Be well, John Everett, General Manager More 

Norman, Oklahoma
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

First, we locked in a fantastic "secret hotel" rate on hotwire. Upon arrival, the free parking is ample, but you may need to wait for someone to leave the mall. Only took us a few minutes each time. Upon check-in and entering our room, it hadn't yet been cleaned. We called the front desk and they were beyond apologetic. They... More 

Was this review helpful? Yes 2
San Francisco, California
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice hotel with lots of CONs! It's just not worth it. The location is a curse. It's attached to a busy busy busy mall with valet only parking. So you self park in the mall parking, no problem right? It's hard to get to the hotel, since everyone is trying to go there on the weekend. Then it's hell trying... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for your recent review, as feedback like yours helps us improve all aspects of our business. Please accept my sincerest apologies for your experience, as it is not typical for our hotel. Please know, we care about each and every guest encounter and are in the business of ensuring all our guests have a positively memorable... More 

Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I came to Dallas for a weekend getaway and booked the westin. My wife had a great time, the hotel was very nice... We were on a higher floor and the view was nice, but the ease of access to the mall was the winner for us. It was nice to be able to think of the... More 

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