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The Westin Galleria Dallas

#9 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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The Westin Galleria Dallas
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Ranked #9 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
allidoistravel Las Vegas, Nevada
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Top Contributor
170 reviews 170 reviews
79 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed here multiple times and keep returning. It's convenient, being part of the Galleria Mall, there are really good food choices both inside the hotel property and within a few yards of the hotel, it's well located both for business and shopping, and there's a Hertz office within the hotel. The property is fastidiously clean and the staff are... More 

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Dallas, Texas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here during the recent rain in dallas. We couldn't go on a vacation outside the city so why not make on in the city. We stayed on the 18th floor. The room was very clean and we'll furnished. I like the hutch with the window seat. It's a nice touch. Just make sure you don't end up over looking... More 

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Brownsville
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is an amazing hotel! It is extremely clean, hotel staff is very friendly and helpful. Beds were super comfortable and room was very, very spacious! The convenience of having the mall adjacent to the hotel is awesome! We did not rent a car and stayed there the entire stay.

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Liverpool, United Kingdom
Top Contributor
68 reviews 68 reviews
58 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed two nights on a great Hotwire deal. As noted by others it ajoins the Galleria Mall and you need to use your room key in the lift to access the upper hotel floors. Chose to self park instead of valet and found a spot out in front of the hotel otherwise you need to go into the underground mall... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Gerardty, Thank you for taking the time to review The Westin Galleria Dallas regarding your most recent getaway. It seems you had a very pleasant stay and restaurant experience. We invite you to try our chef-driven restaurant, The Second Floor by Scott Gottlich during your next stay. I'm certain our seasonal, contemporary comfort cuisine will please your palate! We... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great location and amenities. Close to just about everything. I have stayed at this hotel several times and service is always top notch. Rooms are clean and comfortable. Always my first choice when staying in this area for business. If traveling with family lots of activities to keep them busy in the general area. A girls dream for shopping.

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San Antonio, Texas
Top Contributor
66 reviews 66 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Being attached to the Galleria Mall is a big plus when I visit Dallas for business when traveling with family. While I'm in meetings, my family can entertain themselves shopping and ice skating in the mall. The rooms are modern and comfortable. Service is always top notch and parking is always available.

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi there Chuck R., Thank you for choosing The Westin Galleria Dallas and thank you for taking time to tell others about your stay. It seems you and your family had a great time during your trip to Dallas, and had time to take advantage of all the wonderful shops and attractions Galleria Dallas has to offer. We definitely appreciate... More 

Northridge, CA
Top Contributor
67 reviews 67 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Found this hotel via Hotwire where I always seem to get the room at the end of the hall. That said, this is a very nice, upscale property with valet parking ($28/ night) that anchors one of the arms of the three-level Galleria mall. You do not have to leave the hotel to enter the mall on the first or... More 

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San Diego, California
Top Contributor
119 reviews 119 reviews
101 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay at the Westin Dallas at Galleria Mall. You would never think this hotel was built over 20 years ago as it has been brilliantly renovated and is very fresh and modern. The gorgeous lobby is located adjacent to the mall. There is a parking lot outside. I never had a problem parking there (free!) but... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Californian, Wow! We can't thank you enough for your review. We've shared all your kind words with our Westin family and look forward to creating many more memorable stays for you. We must say, if you loved the lobby and guest rooms, you must return this holiday season after our lobby and room refresh is complete. We guarantee you'll... More 

Floydada, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is truly beautiful, elegant, and relaxing. It has a beautiful scent when you enter the lobby. The registration staff was knowledgeable and very friendly. I felt secure in my room due to needing a room key to go to the room floors of the hotel. My room had a great view and was luxurious as well as relaxing.... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Sherre G., An excellent stay calls for an excellent review! Thank you so much for sharing your experience with others, and welcome to the SPG family. Starwood really has the best loyalty program around. Enjoy all your SPG perks and visit us again very soon. (Hint: The holidays are the perfect time plan another stay at the Westin Galleria.... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Amazing is probably the best word that can describe our trip to the Westin! We came in to town specifically for the American Girl store so the Westin was the most convenient because of its perfect location. However, they catered perfectly to our weekend with their AMAZING American Girl Package. When we checked in the staff was so amazing and... More 

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GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello fellow Texan, Thank you for choosing Westin Galleria Dallas for your exciting trip to the American Girl Store, and thank you for your kind review. It sounds like the package was the perfect accessory to an already amazing trip for you and little one. Our goal is to make each girl (and her doll) feel like royalty, as we... More 

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