Don't let the bad reviews scare you, this is a fantastic hotel. Anyone who doesn't like this hotel must be used to staying at the Ritz or maybe can afford a $1,000 a night hotel. The rooms were clean, beautifully furnished, and very comfortable. It is a little pricey, but you get what you pay for. I stayed here while... more

You will feel high class staying here! The #1 benefit I had staying here was the unimaginably comfortable beds here. By far the best night sleep and makes u wake up with a smile! more

The staff was so helpful and friendly at this hotel. They truly made my stay enjoyable. I did not like that we had to pay for the internet service in our room so the lobby was covered with people sitting everywhere to get free internet service. The front desk staff was extremely helpful, the wait staff was friendly and the... more

very bad experience, Stay away if possible. The staff was not responsable and careless. more

I stayed 4 nights in the Westin Galleria. All was perfect, the service, food, location....all. Very safe hotel in the best area for someone who wants to shop like me. Gus in the front desk was very professional and friendly.....The girl of the valet was very cute all that days......The guy of the UPS store the same.........All.... Congrats for all... more

The hotel is newly renovated with a dual head shower. The rooms are large with a great TV. It is attached to a mall so in the summer 100+ degree weather you can go for a walk and find plenty of restaurants. more

I read several reviews, some good, some not so good, and was a bit skeptical, but decided to stay here anyway since I had a good experience recently at the Westin in Ft Lauderdale and the price ($95) was decent. My wife and were pleasantly surprised to find our 18th floor King sized room to be nicely decorated and very... more

My husband and I stayed in this hotel because we thought it would be nice to get away to a "fancy" hotel. After our stay here we've decided we will just stick with the lower priced, much better value for your money hotels. We only paid $95 a night, which initially we thought was a good deal, but when you... more

I stayed here for one night with my family. I am a frequent traveller and usually stay in Four Seasons, St Regis, Ritz-Carlton, etc. I know that there is quite a difference between these hotels and the Westin. I am not trying to hold the Westin to the same standard as these brands. However, too many errors occurred on this... more