We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Galleria Dallas

#9 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
Hotel deals
13340 Dallas Parkway, Dallas, TX 75240
Special Offer
Book Early and Save
The Westin Galleria Dallas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #9 of 192 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Lori H Leesburg, Virginia, United States
Write a Review

699 reviews from our community

Traveler rating
    371
    228
    51
    23
    26
See reviews for
142
133
35
292
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (699)
  • Mar-May only
    (185)
  • Jun-Aug only
    (187)
  • Sep-Nov only
    (163)
  • Dec-Feb only
    (164)
All months
Leesburg, Virginia, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I continue to be impressed each time I visit this hotel. They are so consistent with their service. The room and all areas are clean and nice and super comfortable. I love the amount of space you get in the room and bathroom. It's comfortable to work there as well. I feel at home each time I am there!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This an excellent hotel. Great customer service. Plenty of amenities. Attached to a great shopping area. Restaurants nearby are great. Would recommend highly. Family friendly hotel with plenty of helpful friendly staff.

Was this review helpful? Yes
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Katste1, Thank you for taking a moment to tell others about your great stay at Westin Galleria Dallas. We appreciate you staying with us and appreciate you helping spread the word! See you next time you're in Dallas. All the best, John Everett, General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My first time to stay at the Westin Galleria and it was great. Friendly staff, no problems with check in/out. My room was large and had comfortable bed. Quiet as well. Nice bathroom and shower. Weekend check out times were relaxed to accomodate shopping, so that made it convienent for me, since the stores in the Galleria open late on... More 

Was this review helpful? Yes 1
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Welcome to the Westin Galleria Dallas Gary! It thrills us all to hear your first stay with us was great. We hope we've earned your loyalty for your future trips to Dallas. See you again very soon. Be well, John Everett, General Manager More 

Tel Aviv, Israel
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a Westin so you sort know what you're going to get - an attempt at being a bit more interesting and stylish than say a Marriott, but at the end of the day it's still a chain hotel. And that's exactly what this is, although it still does its job pretty well. The service however anything but ordinary -... More 

Was this review helpful? Yes
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Zebanuck, Thanks for your 4-star review. It seems you had a nice stay and a great customer service experience with Taj. I am thrilled you had a chance to make your way through the Galleria shopping center, and hope you had a chance to dine at our signature chef-driven restaurant, The Second Floor by Scott Gottlich. I really hope... More 

Sunrise, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel was what got us. It is located within a section of the Galleria Mall. This made it very convenient for a quick shopping around before heading out to visit Dallas. The room we got had a king size bed of which it was very nice and comfortable, room service excelled as well, especially on our... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay at the Westin Galleria 5 or more times per year for business and I have never been disappointed. They are always very friendly and deliver not only a great product, but superior customer service. I highly recommend this property when staying in the Dallas area

Was this review helpful? Yes
Carlsbad, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I am Lifetime Platinum with Starwood and stay 50 plus nights per year with them every year for the past 15 years. This is one of the best Westin hotels in the US. It is clean, rooms are updated, very convenient as it is attached to a nice mall. You can walk in the mall when the weather is bad... More 

Was this review helpful? Yes
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Mark L., First, let me thank you for your loyalty to Starwood Hotels for the last 15 years, and thank you for choosing Westin Galleria Dallas. Our hotel family is grateful for your kind review. We work really hard to ensure each and every stay is better than the last. Keep visiting us and keep spreading the word. All... More 

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed one night at this very nice hotel. It is quite bug and linked to a very nice mall next to it that you can go shopping or for breakfast with Starbucks and Corner Bakery. The rooms are large, clean, new and has everything you would need. Ask for a room not on the highway side if you are... More 

Was this review helpful? Yes
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Atlanta traveler, Thank you for choosing The Westin Galleria Dallas during your business travels to Dallas. I am glad you enjoyed our property and everything we have to offer our guests. We look forward to opening our doors for your next leisure or business stay. See you soon, John Everett, General Manager More 

not
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the third time I have stayed at this hotel. We spent three nights there in late March 2015. The room was large and clean with plenty of space for all your toiletries in the bathroom. There is not a hook, however, to hang your robe in the bathroom. The only reason I did not give it an excellent... More 

Was this review helpful? Yes
Yukon, Oklahoma
1 review
5 of 5 stars Reviewed 4 weeks ago

The Westin Galleria is a great place for families to stay because of its connection to the Galleria shopping mall. Men can rest in the rooms, while the females shop and the kids can even go ice skating, all under one roof! The staff, from the front desk to housekeeping to the concierge floor, are all very accommodating to your... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

135 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (121)
Viewed
Room/suite (47)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (19)
Viewed
Pool/beach area (3)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Other (3)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question