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The Westin Galleria Dallas

#7 of 197 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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Breakfast for 2 Included
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The Westin Galleria Dallas
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899 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I always have such a great experience at the Westin Galleria!! My daughter had surgery and they had a wheelchair ready for her and they went above and beyond.. Thank you to Susan the Concierge, she can take care of your needs and make reservations for dinner or any outing in Dallas.. Thank you to all the staff you are... More 

Helpful?
Thank Tammy A
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear Tammy A, I received your comments in regards to your stay and wanted to thank you for taking the time to leave us your feedback. It is always a delight to hear back from our guests. It is wonderful to know that you were pleased with your stay. It is our goal to send our guests away feeling refreshed... More 

Twentynine Palms, California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I recently spent three days at the Westin Galleria in Dallas. I throughly enjoyed my stay the location was excellent and being connected to the Galleria Mall was a plus for me, because my wife and I are shoppers.

Helpful?
Thank BishopPerry
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Thanks for your incredibly kind words. I enjoy reading good things about your experience at the Westin Galleria Dallas. The Galleria Shopping Center is a great place and I’m happy you and your wife enjoyed the great shops. We look forward to your next visit. Be well, Greg White General Manager More 

Oklahoma City
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It had been awhile since I had last stayed at the Westin. I reserved a suite thinking at the price charged it would be very good if not great. It was overpriced based on the room condition. A couple lights were burned out which is no biggie. However when I called to get replacements I was told the particular bulbs... More 

Helpful?
Thank prf9
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear prf9, I received your comments in regards to your stay and wanted to thank you for the feedback. It is always a delight to hear back from our guests. It is wonderful to know that overall you were pleased with the hotel, however, I apologize that the light bulbs were not available and you did not enjoy our newly... More 

Tulsa, OK
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This modern hotel had very comfortable beds and large rooms. We had a window seat. All of the staff we encountered very friendly and helpful. I got a great rate for my room on Priceline bidding. The only downside was parking across the street was hard to locate since the lot was full. We parked in the underground garage and... More 

Helpful?
Thank OK_taqi
Austin, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We came to Dallas to visit family and shop. The Westin was attached to the mall itself. The rooms were very spacious and we even had a terriffic window seat in the room. The staff was very attentive to our every need.Great customer service. Room service food was also terrific.

Helpful?
Thank 1specialkay
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear 1specialkay, I am so glad to hear your stay with us went well. It is our goal to send our guests away feeling refreshed and rejuvenated and I'm glad we were able to provide that experience for you. It pleases me to know you also enjoyed our room service culinary offerings. We look forward to having you as our... More 

Hattiesburg, Mississippi
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in I mentioned that my husband and I were celebrating our anniversary. Maria at the front desk obviously took note and did everything possible to insure that this was a special trip including sending a bottle of champagne to the room. We were on the concierge level so we had access to lounge. Both Anna and Ljiljana who... More 

Helpful?
Thank 50sbelle50
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear 50sbelle50, I am so glad to hear your stay with us went well and you chose the Westin Galleria Dallas to share with your anniversary celebration. Thank you for your kind words and wonderful feedback. And, thank you for recognizing Maria, Anna and Ljiljana in your comments.It’s nice to hear good things about our associates.I will share your comments... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we arrived until we checked out, we were greeted with professional, friendly and attentive staff. Rooms were spacious and QUIET. Easy access to shopping and conference rooms. Definitely need to do this again!!

Helpful?
Thank Grandmother903
Washington, District of Columbia, United States
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

If you need to stay in North Central Dallas, this property is an excellent choice. Conveniently located off the Dallas Parkway, it is about 15 minutes away from Hobby airport and co-located with the huge Dallas Galleria shopping center (lobby enters galleria above the ice rink). Further up the parkway are numerous other malls and fine dining choices - south... More 

Helpful?
Thank Robert L
Lubbock, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This Hotel is QUIET, SUPER FRIENDLY, and CLEAN!!!! Love the updates they've done to the rooms. They have the most comfortable beds! The Luxury you get for the price is insane. This is by far my favorite hotel to stay when traveling for work or pleasure. Being attached to the Mall is a huge benefit to never having to leave... More 

Helpful?
Thank Breanne G
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear Breanne G, Thanks for your incredibly kind words. I enjoy reading good things about your experience at the Westin Galleria, Dallas. And, thanks for taking the time to share your Westin Galleria Dallas experience with fellow travelers. The Galleria Shopping Center is a great place and I’m happy you enjoyed the great shops, food and more. We look forward... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just finished up a 3 day conference. Property has recently had a soft facelift on the guest floors. Sleeping rooms are spacious, clean and beds are very comfortable. Meeting and Event Manger was Jennifer Hungerford. Ms. Hungerford was on top of her game, paid attention to every detail and was either on site or on call at all time.... More 

Helpful?
Thank Gige1137
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear Gige1137, Thank you for your kind words and wonderful feedback. It’s nice to hear good things about our associates.I am happy to hear our team members were friendly and helpful. I will share your comments with them. We hope you come and visit us again soon. Be well, Greg White General Manager More 

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