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All 192 Dallas hotels

The Westin Galleria Dallas

4.0 of 5 Hotel   |   13340 Dallas Parkway, Dallas, TX 75240
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Ranked #9 of 192 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Travelholic2332
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I recently visited the Westin Galleria for a work trip and found it to be an amazing choice. The hotel is connected to the mall with very convenient self park options. I was greeted by a warm staff and acknowledged as an SPG member (highly recommend joining by the way). I stayed in a king room with a view of... More 

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Longview, Texas
Top Contributor
72 reviews 72 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this property many times. It's a good location even if you don't shop at Galleria. I did stay on the Executive Level for the first time on this trip and now I am hooked! Great ladies working in the lounge. They wanted to be sure we had everything we needed. The wine and appetizers were excellent and... More 

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Texas
Top Contributor
171 reviews 171 reviews
36 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel a number of times in the past few years. Normally, upon entering, we are greeted with a warm smile and promptly offered a bottle of water. The desk clerk seemed less then thrilled to be waiting on us. We reserved three rooms, one of the rooms was a suite. I'm also a platinum member,... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello SondraTexas, Thank you for your loyalty to Starwood. We appreciate you as Platinum member and want every stay to be even better than the one before. Reading your review was shocking, as this is absolutely not typical of our hotel, nor any of our associates. I sincerely apologize for any negative interaction you may have had and would like... More 

Okc
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed as part of a conference. The hotel is beautiful and the staff was very helpful. The seafood restaurant in the hotel was amazing. The wait staff was phenomenal and the meal was superb! Definitely stating here next time I am in Dallas.

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

WOW, is my reaction when I checked in to the Westin Galleria Dallas. This is my first time staying here because of the icestorm that was about to descent upon all of DFW. It is connected to the Dallas Galleria Mall which offers a great variety of high end shopping. The hotel had a very inviting feeling to it and... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi traveler, First, I would like to say Welcome to The Westin Galleria family! Ice storm or not, you are always welcome to stay with us and enjoy our location and great amenities. Second, thank you! Thank you for a great review of your great experience. I do advise you give The Second Floor by Scott Gottlich a try. Our... More 

Round Rock, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff constantly is positive and attentive, from the front desk to the executive lounge. The location is perfect for food, shopping and access to highway. Everything is very clean, and one of the things I like is there is never the "musty" hotel room smell when I stay here..for someone that travels a lot this is a biggie!

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Mark P., Thank you for your awesome review and thank you for staying at The Westin Galleria Dallas. The whole Westin family appreciates your kind words, as we strive to ensure each and every stay is positively memorable and comfortable, as your home away from home. You'll be happy to know we are giving the guest rooms a refresh... More 

Plano, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin Galleria for my daughters 16th birthday. Our stay was perfect! It started with the valet meeting us at the curb to gather all our things and escort us into the lobby to get us all checked in. The staff was so welcoming, friendly and attentive. They were wonderful in working to make sure we had... More 

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Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location connected to Dallas Galleria. Close to shopping and dining both in mall and in nearby Addison. Hotel staff was friendly and accomodating. Facility was well maintained and updated. Fitness center was well appointed.

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Oklahoma City, Oklahoma
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Once again this was our first choice to stay when visiting Dallas. The staff is excellent and very attentive. Check-in is very quick and getting to our room was very expedient. My only gripe is the valet service, not the staff, but more the lack of them. They are of course very friendly but understaffed at peak times. When calling... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Michael H., Thank you for choosing The Westin Galleria Dallas and thank you for your feedback. I have shared your comments with the valet team and can assure you they are taking the needed steps to properly staff during busy times to ensure speedy and effective service. We look forward to taking care of you during your next Dallas... More 

San Antonio, Texas
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for my daughter's 5th birth day so she could go to the American Girl store. There was even a American Girl package which was nice. They left 3 mini cupcaks, a glass of milk and a folding AG bed for may daughter's new doll. The Hotel is attached to the Galleria mall so no shortage of places... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Markriley79, Thank you for taking a moment to tell us about your recent stay with the American Girl Package. Although it seems your stay was good, we strive for amazing, and an "average" associate experience is definitely not acceptable for us. I'd really like to get more detail regarding your stay to ensure your next experience and other guests experiences... More 

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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#4 Green Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas

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