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The Grand Hotel Dallas

7815 LBJ Freeway, Dallas, TX 75251 (Formerly Quality Inn Conference Center)
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The Grand Hotel Dallas
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Ranked #7 of 23 Dallas B&B and Inns
A recent review
3 of 5 stars reviewed 3 weeks ago
DavidMcTier Huntsville, Texas
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70 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Huntsville, Texas
Top Contributor
115 reviews 115 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked and paid for two nights but stayed for only one. I don't fault the hotel but rather the given circumstances. The hotel is just 10 miles north of downtown, so the rack rate of <$50 should seem a bargain, but the price attracts frugal types like myself as well as low-lifes. I can handle folks smoking dope in... More 

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Memphis, Tennessee
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The good: fairly cheap, pool (only open 12-10, completely locked and inaccessible even to guests outside of that time, no jacuzzi despite yelp claims), Microwave and mini fridge in room. The bad: No breakfast at all even for a charge, no restaurant or bar, beds uncomfortable, sheet for a blanket (the thinnest blanket I've ever seen anyone try to pass... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 30, 2015

Room was upgraded upon check-in. Room was big & bed was comfy. This hotel needs quite a few upgrades as everything looked old & worn but it was clean. Location was good with easy access to several major roads. Overall, a good stay & worth the price.

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Senior Contributor
27 reviews 27 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 12, 2015

For the purpose of sleeping and bathing it is ok since I was in tourist mode What was not ok, was the parking lot full, dirty (multiple pieces of trash scattered close to the entrance) and the hallways had a funky smell. There seemed to be events in the ballroom, people yelling, cars speeding in the lot and nobody did... More 

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1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 2, 2015

I stayed in this hotel for a week, though I planned a 5 weeks stay, the room was okay, though it took 2 days for them send a technician to check their very old tv that stopped working. They change their bedspread once a week. Their front desk is the worst I have ever seen, especially the slim black lady... More 

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 28, 2015

ok, I booked this room on booking.com where I read a few good reviews. They were all wrong. Upon arrival I had to wait 5 min at an empty front desk. While waiting i read the sign that stated there were no refunds due to their competitive rates. After I told the receptionist I had a reservation she shoved a... More 

Was this review helpful? Yes 4
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

We enjoyed our stay.The staff were friendly and helpful. They have Spacious room with all the needed facilities. They have a Lovely environment.Though Swimming pool was out of use and I did not like the fact that there was a misunderstanding about our check out time but overall a lovely experience.

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 25, 2015

Well, I called front desk three times in another guest. Security was very passive and only sounded like they weren't dealing with the problem. The most guest and his buddy were watching loud TV while talking. Unfortunately their voices carried and they were too proud to calm down or even turn the TV down. How do I know? I heard... More 

Was this review helpful? Yes 3
Elgin, United Kingdom
Top Contributor
100 reviews 100 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 20, 2015

Big Hotel with big hallways and we had even bigger room (2 made into one) 2 TV's 2 bathrooms. However lacked a lot, friendly enough front desk but rooms need to be refurbished. Very difficult to find on a Friday night in Dallas traffic by a "Brit". Could not find anywhere decent in local area to eat

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 7, 2015 via mobile

Stayed four nights and totally regret every second of it! Dirty, run down, rude employees, old furniture, loud, no hot water, elevator didn't work, smallest shower in the world! Don't be deceived by their photos online as it's nothing like it.

Was this review helpful? Yes 4
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Amenities