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The Grand Hotel Dallas

7815 LBJ Freeway, Dallas, TX 75251 (Formerly Quality Inn Conference Center)
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The Grand Hotel Dallas
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Ranked #7 of 23 Dallas B&B and Inns
A recent review
3 of 5 stars reviewed 2 days ago
Matthew D
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68 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Room was upgraded upon check-in. Room was big & bed was comfy. This hotel needs quite a few upgrades as everything looked old & worn but it was clean. Location was good with easy access to several major roads. Overall, a good stay & worth the price.

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Senior Contributor
25 reviews 25 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the purpose of sleeping and bathing it is ok since I was in tourist mode What was not ok, was the parking lot full, dirty (multiple pieces of trash scattered close to the entrance) and the hallways had a funky smell. There seemed to be events in the ballroom, people yelling, cars speeding in the lot and nobody did... More 

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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for a week, though I planned a 5 weeks stay, the room was okay, though it took 2 days for them send a technician to check their very old tv that stopped working. They change their bedspread once a week. Their front desk is the worst I have ever seen, especially the slim black lady... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

ok, I booked this room on booking.com where I read a few good reviews. They were all wrong. Upon arrival I had to wait 5 min at an empty front desk. While waiting i read the sign that stated there were no refunds due to their competitive rates. After I told the receptionist I had a reservation she shoved a... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We enjoyed our stay.The staff were friendly and helpful. They have Spacious room with all the needed facilities. They have a Lovely environment.Though Swimming pool was out of use and I did not like the fact that there was a misunderstanding about our check out time but overall a lovely experience.

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Well, I called front desk three times in another guest. Security was very passive and only sounded like they weren't dealing with the problem. The most guest and his buddy were watching loud TV while talking. Unfortunately their voices carried and they were too proud to calm down or even turn the TV down. How do I know? I heard... More 

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Elgin, United Kingdom
Top Contributor
89 reviews 89 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 20, 2015

Big Hotel with big hallways and we had even bigger room (2 made into one) 2 TV's 2 bathrooms. However lacked a lot, friendly enough front desk but rooms need to be refurbished. Very difficult to find on a Friday night in Dallas traffic by a "Brit". Could not find anywhere decent in local area to eat

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 7, 2015 via mobile

Stayed four nights and totally regret every second of it! Dirty, run down, rude employees, old furniture, loud, no hot water, elevator didn't work, smallest shower in the world! Don't be deceived by their photos online as it's nothing like it.

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 28, 2015 via mobile

The only good thing about this hotel was its price - the sole reason we booked it for a 2 day stay in Dallas. Although we were assured that we had a non smoking room and that the entire hotel was non smoking (signs everywhere), the entire place reeks of cigarette smoke, even our room. The bathroom was the worst,... More 

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ellesmere port
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 15, 2015

We're visiting the states on honeymoon for 3 weeks and travelling around, we wanted to keep accommodation cheap, cheerful but must importantly clean! We originally booked one night and were so happy we booked an extra night, the hotel is clean, safe and the reception staff are very helpful and friendly. They even upgraded us to a suite as its... More 

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