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All 23 Dallas B&Bs / inns

The Grand Hotel Dallas

2.5 of 5 Small Hotel   |   7815 LBJ Freeway, Dallas, TX 75251 (Formerly Quality Inn Conference Center)
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The Grand Hotel Dallas
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Ranked #7 of 23 Dallas B&B and Inns
A recent review
4 of 5 stars reviewed 4 days ago
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65 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars NEW

I stayed in this hotel for a week, though I planned a 5 weeks stay, the room was okay, though it took 2 days for them send a technician to check their very old tv that stopped working. They change their bedspread once a week. Their front desk is the worst I have ever seen, especially the slim black lady... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW

ok, I booked this room on booking.com where I read a few good reviews. They were all wrong. Upon arrival I had to wait 5 min at an empty front desk. While waiting i read the sign that stated there were no refunds due to their competitive rates. After I told the receptionist I had a reservation she shoved a... More 

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed our stay.The staff were friendly and helpful. They have Spacious room with all the needed facilities. They have a Lovely environment.Though Swimming pool was out of use and I did not like the fact that there was a misunderstanding about our check out time but overall a lovely experience.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Well, I called front desk three times in another guest. Security was very passive and only sounded like they weren't dealing with the problem. The most guest and his buddy were watching loud TV while talking. Unfortunately their voices carried and they were too proud to calm down or even turn the TV down. How do I know? I heard... More 

Was this review helpful? Yes 1
Elgin, United Kingdom
Top Contributor
89 reviews 89 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Big Hotel with big hallways and we had even bigger room (2 made into one) 2 TV's 2 bathrooms. However lacked a lot, friendly enough front desk but rooms need to be refurbished. Very difficult to find on a Friday night in Dallas traffic by a "Brit". Could not find anywhere decent in local area to eat

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed four nights and totally regret every second of it! Dirty, run down, rude employees, old furniture, loud, no hot water, elevator didn't work, smallest shower in the world! Don't be deceived by their photos online as it's nothing like it.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The only good thing about this hotel was its price - the sole reason we booked it for a 2 day stay in Dallas. Although we were assured that we had a non smoking room and that the entire hotel was non smoking (signs everywhere), the entire place reeks of cigarette smoke, even our room. The bathroom was the worst,... More 

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ellesmere port
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2015

We're visiting the states on honeymoon for 3 weeks and travelling around, we wanted to keep accommodation cheap, cheerful but must importantly clean! We originally booked one night and were so happy we booked an extra night, the hotel is clean, safe and the reception staff are very helpful and friendly. They even upgraded us to a suite as its... More 

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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 16, 2014

It is a shame the hotel is not properly managed, it could be a charming, funky type place to stay at with better management. Upon entering, at the 2 times I stayed there, you would see the front counter full of signs stating what was not allowed, for instance, "positively no refunds". That sign alone was a bit concerning as... More 

Was this review helpful? Yes 7
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

I hated staying here for one night!! The hotel staff were nice and friendly, but the hotel itself reeked of piped tobacco smoke. The one elevator that was available smelled twice as bad. The hallways were painted dark blue with dim lightening which looked like a funeral home. The five staff security beat on my car window saying we couldn't... More 

Was this review helpful? Yes 4
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Additional Information about The Grand Hotel Dallas

Address: 7815 LBJ Freeway, Dallas, TX 75251 (Formerly Quality Inn Conference Center)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Grand Hotel Dallas 2.5*
Number of rooms: 145
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Also Known As:
Quality Hotel Dallas
Quality Inn Dallas

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