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All 188 Dallas hotels

Sheraton Suites Market Center

3.5 of 5 Hotel   |   2101 Stemmons Freeway, Dallas, TX 75207 (Northwest Dallas-love Field)
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62%
Ranked #77 of 188 hotels in Dallas
A recent review
5 of 5 stars reviewed 3 days ago
Mrs D Memphis, Tennessee
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  • Reviews (290)
  • Photos (50)
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290 people have reviewed this hotel

Traveler rating
    75
    98
    56
    36
    25
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109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Memphis, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I LOVE THIS Hotel we were there for a family vacation HUSBAND and my 2 kids ages 11yrs and 7yrs old. We also had to attend a Family Reunion. The LUXURY IS THEY have 2 Swimming POOLS INDOORS AND OUTDOORS. KIDS GAMES PRELOADED ON COMPUTERS IN LOBBY FREE! We did a 7 day stay. We had CLUB LEVEL ACCESS ate... More

Was this review helpful? Yes 1
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Mrs D, I'm so pleased to see that you enjoyed your stay with us! Teonna and Devon are such great assets to have on our team and we appreciate you mentioning them in your review. We look forward to your next stay. Thank you for staying with us! Warm regards, Will More

Kansas City Mo
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel needs to be updated.The elevators were old and sounded like they needed repairs. The pool was nice in addition to the exercise room. We participated in the Go Green Initiative which means you pass on having your room cleaned, but can call down for towels, etc. We participated however we did not automatically receive the Starwood Points we... More

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Anisha R, Thank you for your review. We also thank you for your kind words regarding the pool, exercise room, and our staff. I apologize for the inconveniences during your stay with us. At check-in, you're supposed to be asked if you want to participate in the "Make A Green Choice" program. Clearly, this didn't happen based on your... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I usually stay at this Hotel at least twice a year. The hotel is Very dog friendly! That's important to me. The staff is very helpful. The rooms are spacious and clean. Great location and close to Market Hall.

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Dawn M, Your kind words about our hotel as well as our staff are greatly appreciated. We look forward to your next stay with us and continually having you as our guest. Thank you for your review! Warm regards, Will More

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

I love staying at the Sheraton Suites Market Center, rather it is a couples trip or family trip we all always have a wonderful and comfortable stay. The staff is very friendly, prompt and have great customer service. I highly recommend to all my friends and family and anyone reading this review. This is a great place to stay when... More

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear tara d, Thank you for your review! We appreciate your continued loyalty to our property and that you consider our hotel a "Home Away From Home". Thank you for staying with us. We look forward to your next stay! Warm regards, Will More

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is extremely overpriced for what you get! Walking into the hotel is deceiving because the lobby is really nice must have been updated recently but they forgot about the rooms. When you get to your room that is another story!! It was so small and furnishings were so worn out. The bathroom was tiny , stains on the... More

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Christine P, Thank you taking the time to fill out a review. I'm disappointed to learn of the issues you had with your room. Our housekeeping team is working deligently to correct the issues with the cleanliness of our carpet throughout the hotel. Unfortunately, our bathrooms are the same size in all of our rooms. Again, please accept my... More

Boulder, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

High marks for Sheraton Suites Market Center My wife and I arrived in Dallas to visit my daughter and her husband and enjoy the city. We spent two great days at the hotel - quick check in, clean and large rooms. My wife put her tooth-retainer in a plastic cup the first morning. When we returned that evening the maids... More

Was this review helpful? Yes 2
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear David S, Thank you for your review. It was my pleasure assisting you regarding this situation and making sure it was resolved. This also was a topic of discussion with my housekeeping manager. It was an honest mistake. However, moving forward, we will make sure we take the proper steps to ensure this doesn't occur again. We thank you... More

1 review
1 of 5 stars Reviewed 3 weeks ago

I called in advance to reserve my room with Expedia and Sheraton Marketplace and received a confirmation number (for my honeymoon). I requested 1 Non-smoking, King-Size Bed, Roll in Shower. Instead of simply saying "We Don't Have That Here, you should go to another hotel." The girls on the phone gave Me a Guarantee, (which I recorded) and confirmation #915683... More

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Dray A, Thank you for your review. I apoloigize for the inconvenience that occurred during your stay with us. We you request a certain room type, you expect that when you arrive. This clearly didn't occur based on your comments. Again, please accept my apologies. I hope that you consider us for a future stay and I assure you... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First time around didn't like it. Second time loved it! So glad I gave this hotel a second chance. It's the only hotel in Dallas that I'm staying in from now on. The hotel rooms smelled good, very clean, great service.

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear BeyonceConcert, Thank you for your review and thank you for giving us a second chance! Thank you for staying with us. We look forward to your next stay. Warm regards, Will More

Oklahoma City, Oklahoma
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really love this hotel. The suites are nice and spacious with all the modern decor! The staff is great and will do all they can to make your visit enjoyable. I love the bar area! I try to get this hotel everytime I go to Dallas. It is right off of I-35 and close to downtown. The exercise room... More

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear sandybrown1, Thank you for your review. We truly appreciate your positive feedback regarding our hotel as well as our staff. Thank you for staying with us! We look forward to your next stay!! Warm reagrds, Will More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I chose this hotel after the first one we booked turned out to be a huge disappointment. The Sheraton was awesome and much more pleasing. It had the luxury we were seeking for our vacay and the pool my son was looking for. We were very pleased!

Was this review helpful? Yes
Will A, Manager at Sheraton Suites Market Center, responded to this review

Dear Savymom74, Thank you for taking the time to complete a review on TripAdvisor. We truly appreciate your kind words regarding our hotel. We look forward to your next stay with us! Warm regards, Will More

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Additional Information about Sheraton Suites Market Center

Address: 2101 Stemmons Freeway, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 
Number of rooms
251

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