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Sheraton Suites Market Center

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2101 Stemmons Freeway, Dallas, TX 75207
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Sheraton Suites Market Center
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Sheraton Suites Market Center
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Sheraton Suites Market Center
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374 reviews from our community

Traveler rating
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    117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Top Contributor
50 reviews 50 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

In for business, this small, clean and quiet hotel goes a long way toward service and cleanliness in comparison to other major brands small hotels. The rooms are plenty big with suite style rooms that give an ample living space with T.V, coffee table, mini bar and even a micro wave. There are two TVs one in the living area... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings Orugco, We appreciate you taking the time to write a review about our hotel. It is wonderful to hear that you enjoyed staying with us and enjoyed the amenities that we had to offer. Thank you on behalf of the staff for the great comments as well! We look forward to welcoming you back! Sincerely, Stephen Ware More 

Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here in April as we were in Dallas for a wedding. We upgraded to the club status and for a few dollars more got a breakfast daily. Also, we were not charged for parking. It was only a few minutes drive from the 6th Floor Depository.

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings KimA Thank you for taking the time to review our hotel and we appreciate you staying with us! I am gald to hear that you got to enjoy some of the sites close by. We hope to see you again soon. Sincerely, Sheraton Team More 

1 review
2 of 5 stars Reviewed 2 weeks ago

My wife and I were in Dallas for a 4 day business trip (May 2015) and stayed at this hotel. We had earned points, so the credit paid for most of the stay. The hotel is not bad. The only complaint we have (and it's a big one) is the temperature of the lobby/restaurant. The temperature of the lobby/restaurant was... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings Cheryl B, Thank you so much for taking the time to review our hotel. I am sorry to hear of your experience and apologize that there was not proper follow up on this matter for you. I can assure you that we appreciate the feedback as we use this to improve as a hotel. We hope that you can... More 

Travelers are raving about these Dallas hotels

Lubbock, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Our youth group has stayed at this hotel for the past 3 years and we will continue to do so as long as they'll have us. They serve us a full, hot breakfast and the rooms are always clean. The parking is free, and our convention is within walking distance from the hotel. During this stay, one of our guests... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings Donnaweaver, We are truly sorry about the elevator however I am glad to hear that our maintenance man was there to provide a little relief during that stressful time. It is always a pleasure to have you all and we will be here next time with the continued great breakfast and service for you! We look forward to having... More 

Pomona, California
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times .I usually stay here rather than the host hotel for conferences. I find that at this hotel, you get way better value for the money over the other big name hotels. They don't charge for parking either , which is my pet peeve. Other downtown hotels want to charge as high as... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings realtorcraig, Thanks again for staying with us and taking the time to post the review! Come back and see us on your next trip to Dallas! More 

Marigot, St Maarten-St Martin
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in a suite for 4 nights and the staff was very friendly and accommodating. For an older hotel the property is very well maintained. The restaurant was surprisingly good as well. The hotel was very easy to locate right off the main road and directly across from Market Center. The property is also directly adjacent... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings LSilverst, Thank you for taking time to review our hotel. We appreicate the kind comments abour our hotel. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back soon! More 

OKC
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When my husband and I are in Dallas, the Sheraton Suites Market Center is where we stay. It's closed to the places that we're going to be going, it's a great value, it's clean, the staff are always friendly.

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings mol8008, Thank you so much for staying with us and taking the time to do a review. We always enjoy hearing how wonderful our guests stay is. We hope to see you again soon and welcome you back! More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

On Monday, March 30th, I was locked in the elevator of the Sheraton Market Center Dallas for well over an hour. The elevator stopped at the 10 3/4 floor. My cell phone didn't have signal. The door to the emergency phone didn’t have a handle, so I had to pry it open with my room key. Instead of an emergency... More 

Was this review helpful? Yes 1
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings William M, Thank you for taking the time to review our hotel. I am truly sorry about your experieice and apologize that there was no additional follow up on this very important matter. I would welcome the opportunity to speak with you directly and assist. Please contact me at the email address below so we may discuss this further.... More 

McKinney, Texas
Top Contributor
56 reviews 56 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was billed as something special close to downtown but it was not. I was very disappointed with the staff and their responses. The front counter was not friendly. There was no toilet paper holder in my room. I asked them to fix it after they did not the first day and they said they would be right up.... More 

Was this review helpful? Yes
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings Grant B, Thank you for taking the time for reviewing your stay with us. It is regrettable that your stay with us did not meet the expectations that previous Sheraton Hotels have. I apologize that the room was not up to expectation and that we never made it up to correct the issue for you. Our goal here is... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm a SPG Gold member so I try to stay at Starwood Hotels so I booked here. This is the second time I've stayed at the hotel and my stay was similar to when I was in Dallas last year. Pro's: Easy access to DFW and the city. Exceptionally friendly service. Across the street from the Hilton Anatole. Con's: Assigned... More 

Was this review helpful? Yes 1
Stephen W, Front Office Manager at Sheraton Suites Market Center, responded to this review

Greetings James D, Thank you so much for being a Gold member with our hotels, we truly appreciate your loyalty with us! We really appreciate you taking the time to review our hotel. It is so nice to hear that the service you received was so friendly. I do apologize about the smell of smoke in the room, as you... More 

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