We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Dallas Park Central

#92 of 192 Hotels in Dallas
GreenLeadersBronze level
Hotel website
Hotel deals
12720 Merit Drive, Dallas, TX 75251 (Formerly Sheraton)
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin Dallas Park Central
Professional photos View all
Browse nearby
The Westin Dallas Park Central
Write a Review

524 reviews from our community

Traveler rating
    112
    159
    155
    54
    44
See reviews for
66
75
36
253
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (524)
  • Mar-May only
    (136)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (106)
All months
There are newer reviews for The Westin Dallas Park Central
See the most recent reviews
London
Top Contributor
99 reviews 99 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 18, 2011

Having stayed in Westin hotels in Dubai, Macau, Shanghai and Florida the Westin Park Central didn't quite seem up to standard. My room on the Club floor was ok but not special in any way and the restaurant was basic. To my surprise they tried to charge $9.99/night for Internet access even though this is not indicated on the website... More 

Was this review helpful? Yes
Fort Lauderdale, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2011

I stayed at the Westin on business last month and the hotel was very nice. Great location if this is where you need to be and the staff was very friendly and accommodating. The shuttle drivers took us to a great mexican restaurant nearby and I enjoyed the lobby bar very much. Rooms were very comfortable and although they charge... More 

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear jj114558277, Thank you for taking the time to post your comments. We appreciate your kind words and hope to welcome you back to our hotel very soon! We wish you a joyous holiday season! More 

Warrensburg, Missouri
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 12, 2011

The rooms weren't cleaner as expected. The main thing you need to check whether the room is clean or not move the nightstand & you will see how much dust n other trash is there behind the nightstand. The water pressure was not as expected inspite of 2 fancy big showerheads in the bathroom. I was there on conference the... More 

Was this review helpful? Yes 2
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear Super8_2008, Thank you for your feedback and taking the time to post your comments. I am happy to hear that you stayed with us; but, disappointed to learn we served potato chips with a past due date and the lack of strong water pressure. I have forwarded your comments onto our outlets and engineering teams so we can learn... More 

Top Contributor
122 reviews 122 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 10, 2011

The hotel lobby is nice enough, staff friendly, but food is overpriced & just ok. Parking charge when every other hotel that practically borders the property has free parking. Internet charge...but the worst charge came when I went to get a soda out the refreshment center that my hotel provided book says every room has in the armoir. No refreshment... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2011

I always stay at this hotel when I'm in Dallas, which is 4-5 times per year. The heavenly bed ensures that I get a good night's sleep. The hotel is in a great location to access northern Dallas suburban areas. The breakfast buffet is also very good.

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear cmbtravel1, Thank you so much for your feedback and taking the time to post your comments. I am delighted to hear that you have enjoyed your stay with us and hope to welcome you back here soon! Be well. More 

Fort Worth, Texas
Senior Contributor
24 reviews 24 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 26, 2011

I stay at The Westin Park Central numerous times throughout the year and have always been impressed with the accomodations but also their service. I wanted to write a review this time as I had booked thru Hotwire and this was the hotel I was booked into. Truly I figured I'd get a "so so" greeting at the desk and... More 

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear LadySundance, Thank you so much for your feedback and taking the time to post your comments. Our goal is to make sure all of our guests feel welcome and it seems that we accomplished that during your stay. I regret to inform you that we are unable to offer points for hotwire reservations because your room is paid through... More 

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed October 20, 2011

Room was adequate, nothing special. The bed was very comfortable and the dual shower heads were nice, but both can be found in any Westin hotel. I thought the location was great, right at LBJ Freeway and 75, but I agree with most reviews that there really isn't anything to do immediately around the hotel. Parking options are ridiculous in... More 

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear Bb833cs, Thank you so much for your feedback and taking the time to post your comments. I am disappointed to hear that you had trouble with parking while staying at the hotel. I have passed your comments along to our operations staff in hopes that this incident will not occur again. I am happy to hear that you enjoyed... More 

Little Rock, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 17, 2011

Perfectly adequate hotel, very comfy beds and clean. Not a great area of town, it was safe and all, just not a lot going on around it. Perfectly fine, just nothing special and would stay somewhere else in the future.

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear peteytee, Thank you so much for taking the time to post your comments regarding your recent stay with us. We appreciate your kind words and hope to have the opportunity to surprise and delight you on your next stay. Be well. More 

2 reviews
5 of 5 stars Reviewed October 14, 2011

If you haven't stayed in a Westin Heavenly Bed, get ready. It'll be hard to stay anywhere else after that!

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear Ceg5277, Thank you so much for taking the time to post your comments regarding your most recent stay. We appreciate your kind words and hope to welcome you back to our hotel very soon! Be well. More 

Canada
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 13, 2011

We spent a week at this hotel in October 2011. All in all we were pretty happy with the place. Parking was easy and free across the street (literally a 2 minute or less walk). Benihana was the only restaurant close by (walking). We did not eat at the hotel. We also ate at the hospital for one lunch. The... More 

Was this review helpful? Yes
WestinParkCentralGM, General Manager at The Westin Dallas Park Central, responded to this review

Dear Drakestar, Thank you so much for your feedback and taking the time to post your comments. I am delighted to hear that you enjoyed your stay with us but dissapointed to learn about the lack of initiative on our part to keep the public area clean. I have forwarded your comments on to our operations team so we can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Bathroom (10)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (7)
Viewed
View from room (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (4)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question