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Renaissance Dallas Hotel

#37 of 192 Hotels in Dallas
Certificate of Excellence
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2222 Stemmons Freeway, Dallas, TX 75207
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612 Reviews from our TripAdvisor Community

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Traveler rating
    304
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Billerbeck
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room we were given was excellent, quite big and sparkling clean. The staff at check in and throughout the property was helpful and very friendly. Breakfast Buffet in the Restaurant was amazing and top value for money, we can only recommend it !

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Wesley; thank you so much for your great comments about the Renaissance Dallas Hotel. I am so pleased to hear that you enjoyed your stay with us and I hope that the next time you're in the Dallas area that we will have the pleasure of having you visit us again. Kindest regards, Jane Schoonhoven, Executive Assistant More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights while attending 2015 Mary Kay Seminar. Three of us shared the room. It was spacious and clean and we liked that there was an extra sink and mirror area outside the bathroom so it was easy for all of us to get ready in the morning. We had a beautiful view of the downtown skyline... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Penny - thank you so much for your wonderful feedback regarding our hotel. I am so happy to hear that you enjoyed your stay with us during Mary Kay, and I hope that we will have the pleasure of seeing you here again soon! Kindest regards, Jane Schoonhoven, Executive Assistant More 

Acton, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here recently for a three day business conference. The hotel was average and didn't do anything very well or poorly. The rooms was a decent size and was fairly modern with a good sized desk to work from. There was only on restaurant in the hotel which featured ok, over-priced food. The health club is on the top... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Jim, thank you so much for your feeback regarding your stay. I am sorry that we did not meet nor exceed your expectations, and I will forward your comments to all the departments you mentioned. Kindest regards, Jane S. More 

Miami, Florida
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a business trip in Dallas and extended it by two days. We stayed here it was great. Close uber ride to a fun dance club. Loved the Aveda products in the room. We forgot a few things and were happy to have a small shop that had a variate of things. Big Plus

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your comments - I am happy to hear that you enjoyed your stay with us and that you were able to enjoy some of the night life here. I hope that when you come to Dallas again that we will have the pleasure of having you stay with us. Kindest regards, Jane More 

Washington DC, District of Columbia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights for a conference and enjoyed my stay very much. It is a contemporary, immaculate hotel, with modern, spacious, and very comfortable rooms. Even though my room was located near the elevator, the noise-level was nonexistent, and the sleep quality was excellent. The lobby is chic and large, with many areas to sit and chat,... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Jennifer - thank you so much for taking the time to write your review of the Renaissance Dallas Hotel. I am very pleased to hear that you enjoyed your overall stay as well as your dining experiences in Asador. I do apologize for any inconsistensies in our service and will bring all of your comments up in our next... More 

Oklahoma City - Edmond, Oklahoma
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here over the 4th of July and I was disappointed with the hotel. We will probably not go back. We have stayed at other hotels in the Dallas area and for a better price, much nicer stays at the other hotels. This needs updating and the smell is very musty and mildew smell. They burn candles in the... More 

Was this review helpful? Yes 3
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Kari; I am so sorry to hear that you did not enjoy your stay here. I also apologize that you had issues with both hotel odor and with your in-room refridgerator. I have forwarded your comments to our Maintenance and Housekeeping Departments to address these issues. If you need anything please do not hesitate to let me know. Kindest... More 

The Colony, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm highly offended by my experience here. I came in checking in a little less than stellar (in wal mart clothes - we were at a family gathering) and I was treated if I was in the wrong place. I am not sure which was worse; the look I got when I spelled my last name or the reaction to... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Amber, I am so sorry to hear that you had such an unpleasant arrival at our hotel. I am going to address your experience with our Front Office Manager so that they will follow up with the staff to make sure that this does not happen again. Again, please accept my sincerest apologies. Kindest regards, Jane Schoonhoven, Executive Assistant More 

Greensboro, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed there for a few nights, wanted a location close to Downtown, but not wanting to pay downtown prices. If you can get a good deal, this place is great. The décor is very nice, our room was in the middle so it was actually very large and well appointed. Would have been nice to have more towels though.... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your review - I am glad to hear that your overall stay was excellent. The views Downtown are stellar and I am happy that you were able to enjoy them. I also appreciate your suggestions and will forward them on to the appropriate departments. Hopefully we'll have the privilege of you staying with us again... More 

Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed June 27, 2015

A one night stay when I needed freeway access and did not want to be downtown. Clean fresh and spacious room Did not have turn down service nor did room service come back to pick up dinner plates. We thought turndown would take it out. We called the desk and got it removed. Valet service was friendly.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Deborah - thank you so much for your nice review of our hotel. I'm so glad you enjoyed your stay! I do appreciate your feedback regarding turndown service and the room service trays not being picked up and I will forward your comments to the appropriate departments. I hope that we will have the priviledge of having you stay... More 

Mequon, Wisconsin
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 22, 2015

We combined a business trip and extended into a family trip. The rooms are much larger than others of similar quality and nicely decorated. First, I will give a few bits of feedback: the bellhop staff are either not very knowledgeable or always only steer towards taking a taxi everywhere. They offered no info on local buses or one person... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Glen - thank you for your review. I'm glad to hear that your overall stay was excellent and I appreciate your feedback on the Bell Staff. I will let the manager know of your suggestions as I think they are appropriate and would be helpful to future guests. Once again, thank you so much and I hope we get... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Very nice(4)
  • High floor(3)
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Hotel & grounds (25)
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One-Bedroom Executive Suite (43)
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The Hotel (29)

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Bathroom (5)
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Other (28)
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