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Renaissance Dallas Hotel

#34 of 192 Hotels in Dallas
Certificate of Excellence
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2222 Stemmons Freeway, Dallas, TX 75207
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Renaissance Dallas Hotel
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568 reviews from our community

Traveler rating
    286
    176
    69
    28
    9
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60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

have averaged 5-6 stays per year for many years. Great staff, large rooms. Some of the best tequila in Texas at the bar. Location great, easy to DFW and Love downtown and Addison. Breakfast menu complete, priced right with friendly staff.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear David, it's so nice to hear that you enjoyed your stay here. The Asador Bar is definitley a great place to go and I'm glad you enjoyed the Tequila selections there. I hope that when you're in Dallas again you will be sure to visit us again. Kindest regards, Jane More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here during our weekend getaway, and were far beyond impressed!! Their customer service is on point! The room and bathroom were clean and the bed was oh so comfy!! The huge window in our room overlooking the Dallas skyline especially at night was an added treat!! Centrally located, easy access and hands down the BEST... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Tori, thank you so much for your wonderful comments about the Renaissance Dallas. I am very pleased to hear that you enjoyed your stay, especially the view from your room, and that staff service you experienced was outstanding. We hope to see you here again soon. Kindest regards, Jane More 

Fort Worth, Texas
Top Contributor
96 reviews 96 reviews
72 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything about this hotel is excellent. The front desk, decor, bar, restaurant, breakfast, and executive lounge. As a Diamond HiltonHHonors member I was blown away by how well this hotel is managed. I loved how beautifully appointed our room was and how clean our room was maintained. New feather pillows guaranteed a good night sleep without allergies. I would give... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your input regarding our hotel - I'm glad you enjoyed your stay with us. I apologize for the uncomfortable observation you had and I have addressed it with the appropriate managers. Once again, thank you and we hope to see you here again soon! More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for taking the time to give our hotel a review. I'm glad your overall experience was a good and your tips about parking and location were excellent advice. I hope that you will be able to stay with us again soon! Kindest regards, Jane More 

Houston, Texas
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outstanding service at this property. Our room was perfect for our needs and had an amazing downtown view from the top floor. Brett at the front desk was great during check-in as well as the entire staff we encountered. Parking lot is now fully enclosed by perimeter fencing so parking seems a bit more secure than before.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Derrick - thank you so much for your nice comments about our hotel. We are thrilled that you enjoyed your stay and we will definitely let Brett know that you were pleased with his service. We hope to see you again when you're in the Dallas area. Kindest regards, Jane More 

Plainfield, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful place for a conference. Staff was very helpful and friendly. Ice storm occurred during the week and staff was very helpful and understanding. Rooms were clean meals were awesome I had an issue with someone smoking as this was a non-smoking facility. It was taken care of immediately.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your comments about your stay here at the Dallas Renaissance. We had a couple of weeks worth of icy weather and I am happy to hear that you were well taken care of by our staff. I hope that you will be back to Dallas when the weather is more agreeable and that you will... More 

Prosper, TX
Top Contributor
58 reviews 58 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I ended up staying a night after work at the Dallas Renaissance due to ice on the roads, and my aversion to spending 3 hours on the Tollway with 75,000 other north Texans. Parking garage was a nice option so I could keep the freezing rain/drizzle off my car. Lobby and room was as expected and appeared clean and well... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for staying here at our hotel - you were wise to try not travel that afternoon! I am sorry that you had issues with the thermostat and I will pass that on to our maintenance department. I am glad everything else was satisfactory and I hope your next visit will be when it's more "balmy". Kindest... More 

Oak Ridge North, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is a wonderful hotel. The staff is very friendly and polite, they go out of their way to help. If you have an issue they solve it very quickly. The food is excellent and the bar outstanding. When I dine here its like eating in a 5 star restaurant , not a hotel. Most hotel bars can't make a... More 

Was this review helpful? Yes
Chandana W W, Manager at Renaissance Dallas Hotel, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Chandana W. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

My husband and i stayed valentines weekend at this hotel and i absolutely loved it. The staff there are so polite. I recommend this hotel if you want to experience a calm an relaxing atmosphere. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your compliments of our hotel. I am happy to hear that you enjoyed your stay and that your Valentine's was very special. We hope to see you return to us soon for another great Renaissance Dallas experience. Jane S More 

NC
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 23, 2015

I'm a Platinum member and I spend close to hundred days at various brands of Marriott properties. We spent two days at this property with my wife and although the front desk personnel tried their best to accommodate our wishes the property itself fall short my expectations. To start with, all the rooms has a connecting door to the adjacent... More 

Was this review helpful? Yes 1
Chandana W W, Manager at Renaissance Dallas Hotel, responded to this review

Just wanted to thank you for your recent stay here at Renaissance Dallas! Your feedback is greatly appreciated. We hope you will consider staying with us again.Thank you again for your feedback. Chandana W. More 

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