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Renaissance Dallas Hotel

#39 of 192 Hotels in Dallas
Certificate of Excellence
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2222 Stemmons Freeway, Dallas, TX 75207
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Renaissance Dallas Hotel
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Renaissance Dallas Hotel
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Renaissance Dallas Hotel
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583 reviews from our community

Traveler rating
    292
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    70
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
84 reviews 84 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for business travel. Beautiful lobby and Resturant. Rooms okay. Bathrooms need to be redone. Just can't believe they charge for Internet access. Close to downtown but have to use I35 which is really unfortunate. Staff is very friendly.

Was this review helpful? Yes 1
Rockwall, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I recently had the opportunity to return for a one night stay at the Dallas Renaissance. We did not think our previous stay last year could be matched let alone exceeded. Yet to our surprise that is what happened. This stay rates as one of our best hotel experiences. In fairness it is usually a better experience... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband & I went to Dallas for a mini vacation. We searched for places to stay & this place had overall good reviews & wasn't directly downtown. We loved this place from the Wednesday afternoon we arrived to the Sunday morning we left. The staff was pleasant & very helpful, room service was good and the bar & dining... More 

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Contributor
15 reviews 15 reviews
5 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

this is a very beautiful hotel. the lobby and rooms are very clean.the restaurant's breakfast buffet had lots of food for a variety from hot too cold at a reasonable price. the only drawback is that it is not in an area where you can walk to shopping or other eating establishments. so if you do not have a car... More 

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Wayne, New Jersey
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with easy access to highway. Very comfortable. 3.5 miles from Dallas Love field airport. Most likely will stay again. Not really anything close to walk to. Need a car or taxi for exploring close by

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Houston,TX
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My kids and I visited for a weekend. The hotel was clean. The room was spotless and spacious. Beds were comfortable. There were a lot of groups there the weekend that we visited and the lobby was always packed with people but the staff was always friendly and worked quickly getting people checked in, etc. We would book here again... More 

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Senior Contributor
48 reviews 48 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at the Renaissance Dallas before and come a few times a year. It is convenient for what I need to do but is nothing to get excited about. I had a good experience at check-in and the room was clean and up to date. I will go back without a doubt but for the price, look around... More 

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Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Good morning - thank you so much for taking the time to post your comments about our hotel. First and foremost I apologize about the confusion regarding parking - I promise to have someone check with Trip Advisor to make sure that the cost of parking is posted on the website. Also, please feel free to let us know how... More 

Southlake, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Renaissance in Dallas a few weeks ago for an event being held there. The room was Okay, but the elevators were very dated and worn. However; what really got to us was that the service was a huge let down. We asked for additional towels and were told we would need to wait until the next... More 

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Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Mr. Brown - I am so sorry to hear about your experience in Asador during your stay with us. I believe our restaurant manager, Cameron, has reached out to you, but I wanted to also extend my sincerest apologies to you as well. I hope that you would consider giving our hotel another chance in the future, and if... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is very beautiful from the outside to the inside. The restaurant was okay. I went downstairs to the gift shop later on in the night. To get some items the over night staff was not helpful. I needed to buy toothpaste, and the lady just said we sold out of that. She went back to the front desk... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Stanzi - thank you so much for taking the time to let us know of your concerns. I am so very sorry about your experience with the Front Desk while you were staying with us. We are addressing your issues with the Department Manager and will take the proper steps necessary to correct this. If you have any questions,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Renaissance Dallas Hotel from April 10th – 12 in room 2015, with my husband and 7 yr. old son while our older son attended a school event in Dallas staying at a different hotel. We travel frequently, staying at various hotels, but I have to say, I have never before experienced customer service like at the... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Angela - Wow, thank you so much for all the wonderful things you had to say about your recent stay with us. I am so happy to know that you were well taken care of and that the Loss Prevention staff was able to get your son's stuffed animal back to him. Please do not hesitate to let us... More 

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