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Renaissance Dallas Hotel

#36 of 192 Hotels in Dallas
Certificate of Excellence
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2222 Stemmons Freeway, Dallas, TX 75207
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1 room 1 guest
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Renaissance Dallas Hotel
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619 Reviews from our TripAdvisor Community

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Traveler rating
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    75
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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  • All months
    (619)
  • Mar-May only
    (140)
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  • Dec-Feb only
    (121)
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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Renaissance for 3 nights, 4 days. I really don't have anything bad to say about it, other than it was a nice hotel. The furniture; decor was on point, and so, was the service in the restaurant. Everyone was helpful. The food was pricey, but it was worth every penny. Especially, if you like to eat... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I was there for a recent convention and was pleased with this hotel but not impressed. The place is beautiful and clean but I was missing a few amenities that I like. However, with so much going on this was a reasonable hotel in a great location for the convention. I was missing the microwave since I had brought back... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Latoya - thank you so much for your feedback. I am very happy to hear that you liked the property overall and that the staff took excellent care of you. I am sorry to hear that we had some shortcomings and will address the points you raised with the appropriate managers, particularly with the food and bevarage issues and... More 

Roseville, California
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

For friendliness of staff, this hotel is five stars. Rooms are also very nice and good size. I usually stay in a full service Marriott or Renaissance because of the concierge lounge. This hotels concierge lounge was nice, but the evening hors d'oeuvres were very limited and wine was expensive ($9-$11)...contrast this with Hilton concierge lounges where they offer a... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your comments - I am very happy to hear that you liked the service and your room but sorry to see that food and beverage overall were not as satisfactory. We do appreciate your feedback, especially regarding the menus and Club Lounge and I will definitely relay these comments to the appropriate managers. Kindest regard,... More 

Washington DC, District of Columbia
Level Contributor
465 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is not downtown but it is very nice. The room service was very good as are the public spaces. The Lounge and staff were in the top 5 for Lounges and top 3 for service of the ones I've used since February. It is a large hotel but the elevators were definitely up to the task. There isn't... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for taking the time to give such a nice review of our hotel. I am happy to hear that your overall stay with us was a good one and that staff took great care of you. I have made note of the issues that were of concern to you, which some, unfortunately, we have minimal control... More 

Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to Dallas with my mom and sister to meet up with another family memeber for a few days and decided to stay at the Renaissance Hotel. Location was very ideal and hotel was easy to find. Check in was really smooth and the associate put us on the 14 floor which gave us a great view of the city.... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your feedback - I am so happy to hear that you enjoyed your overall stay and that the service was up to par for you. I understand your issue with the access to health club and the parking situation - unfortunately that has more to do with the design of the building and city ordinance.... More 

Alderley Edge, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic property to host out 2015 annual convention. The property is in a great location and had everything we needed for a first class experience! Special mention to the banqueting team for the Friday night awards dinner . truly outstanding. Great job from the entire team. Look forward to a future return visit.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for you comments regarding your stay here at our hotel. I am so pleased to hear that you enjoyed your stay and I will definitely share your comments with our Banquet Team. We look forward to having you stay with us again soon. Kindest regards, Jane Schoonhoven, Executive Assistant More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I believe this hotel just went through a remodel. Very nice and comfortable. Has 20 floors and great views of downtown. (in the distance) This hotel isn't really close to anything so you either need to have a rental or Uber if you want to go anywhere. Nothing is in walking distance.

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Aaron - thank you so much for taking the time to review our hotel. Yes we recently had a lobby rennovation and we added a ballroom as well. I'm glad that you enjoyed your stay and I hope that we have the pleasure of seeing you here again soon! Kindest regards, Jane Schoonhoven, Executive Assisant More 

Billerbeck
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The room we were given was excellent, quite big and sparkling clean. The staff at check in and throughout the property was helpful and very friendly. Breakfast Buffet in the Restaurant was amazing and top value for money, we can only recommend it !

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Wesley; thank you so much for your great comments about the Renaissance Dallas Hotel. I am so pleased to hear that you enjoyed your stay with us and I hope that the next time you're in the Dallas area that we will have the pleasure of having you visit us again. Kindest regards, Jane Schoonhoven, Executive Assistant More 

Phoenix, Arizona
Level Contributor
2 reviews
5 of 5 stars Reviewed July 24, 2015

Stayed here for 3 nights while attending 2015 Mary Kay Seminar. Three of us shared the room. It was spacious and clean and we liked that there was an extra sink and mirror area outside the bathroom so it was easy for all of us to get ready in the morning. We had a beautiful view of the downtown skyline... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Penny - thank you so much for your wonderful feedback regarding our hotel. I am so happy to hear that you enjoyed your stay with us during Mary Kay, and I hope that we will have the pleasure of seeing you here again soon! Kindest regards, Jane Schoonhoven, Executive Assistant More 

Acton, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 21, 2015

I stayed here recently for a three day business conference. The hotel was average and didn't do anything very well or poorly. The rooms was a decent size and was fairly modern with a good sized desk to work from. There was only on restaurant in the hotel which featured ok, over-priced food. The health club is on the top... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Jim, thank you so much for your feeback regarding your stay. I am sorry that we did not meet nor exceed your expectations, and I will forward your comments to all the departments you mentioned. Kindest regards, Jane S. More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Very nice(4)
  • High floor(3)
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One-Bedroom Executive Suite (43)
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The Hotel (29)

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Bathroom (7)
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Other (36)
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