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All 188 Dallas hotels

Renaissance Dallas Hotel

4.0 of 5 Hotel   |   2222 Stemmons Freeway, Dallas, TX 75207 (Northwest Dallas-love Field)
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83%
Ranked #31 of 188 hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
kcroyals2003 Leawood, Kansas
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509 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Leawood, Kansas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at this Hotel almost every week on business since February. It has a very convenient location for me - between Love field and my office downtown. As I am a marriott platinum member the concierge lounge if very convenient too. The staff is extremely friendly and greet meet by name when I check in. My only complaint is... More

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Atlanta, GA
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice high rise hotel with excellent views of Dallas, but would have enjoyed a hotel located closer to the downtown area to explore. Not much food or activities within walking distance of the hotel and limited sidewalks, so you must have a car to explore this area. Hotel has a very nice fitness center and rooftop pool. Issues included no... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking a moment to share your experience. I was delighted to hear you enjoyed our downtown view and rooftop pool! I apologize for the issue you had with the A/C in your room and want to assure you that this has been brought to the attention of our Director of Engineering. We have a brand new multi-million... More

Lake Oswego, Oregon
Top Contributor
63 reviews 63 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel with great Dallas Skyline views. The rooms are comfortable and well equipped. The restaurant was good. The executive lounge was good but busy. Service overall was good but front desk was busy (there was a convention next door), but service left a little to be desired

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Top Contributor
291 reviews 291 reviews
78 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I rated this hotel only average and I would clarify that rating as average at best. Let's start with the good points. I liked the valet service, the restaurant was OK, not to blow your socks off, but was OK. The staff for the Elite Members on the 27th floor was nice and friendly and the morning service was pretty... More

Was this review helpful? Yes 1
Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for your review. I want to apologize for the noise you experienced from other hotel guests. We have relayed your comments to our Director of Security and hope to use this as a learning experience and make improvements going forward. I also would like to apologize for the fact that you could not use our pool/hot tub while... More

Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed on the 19th floor in August 2014. Hotel decor was beautiful, staff very gracious and although my room was small, it was well appointed. The city view was amazing. It is right next to Stemmons freeway, but it is very quiet, I slept very well.

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Lone Grove, Oklahoma
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I originally called to book a room for our family. We have previously stayed here and this tall building is my favorite in Dallas! I've always loved it! We stayed here on our 5th or 6th anniversary and was very very happy with everything! Fast forward..the guy in reservations informed us there were no rooms available for 5. I have... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking the time to review your stay with us. I am sorry that you experienced an undesirable stay and level of customer service. I also want to apologize ofr the issue with the cleanlinees of your room. We want you to know that your comments are taken very seriously. I will be working very hard with all... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here several times the past few years. Decided to try them again for 3 nights while on a shopping trip. They have recently added a parking garage. They charge you to self park your own car but the valet told me it was only $5 more to valet so I opted for that. What they don't tell you... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for taking the time to share your concerns. I want to apologize for the misunderstanding concerning our parking charges. We strive for 100% guest satisfaction and we failed you on that. I will address your concerns with my team and use your feedback to make improvements. Please phone me directly at the hotel if you would... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have been staying at the Renaissance for the last 4 weeks. I am a rewards member, the first week they checked me into the smallest room they had in the hotel. The next check in, I was in a room and the bathroom wall had blood splattered on the wall, it was sooooo nasty. I called down to ask... More

Was this review helpful? Yes 1
Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Please accept our sincere apology for the issues with the cleanliness of your room. We want you to know that the comments we receive from our guests are taken very seriously and your comments have been passed along to our Housekeeping manager fro investigation. I will be happy to speak with you further about the experience to make sure all... More

Hammond, Wisconsin
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had the opportunity to stay at the Dallas Renaissance last week for 3 days. I have nothing but rave reviews for everything! The facility was clean, comfortable and beautiful. The food was scrumptious and the staff was AMAZING! We will definitely stay again when in the Dallas area.

Was this review helpful? Yes 1
delhi
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is neither near office complex nor in downtown. Rooms are really very noisy. I stayed for few days and can tell how many time the guy in next room visited loo!! Room service is quite inefficient and do not expect it to maintain standard. Being vegetarian i had only 1 breakfast option and ordered same everyday.but the spread... More

Was this review helpful? Yes 1
Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for your feedback. I am sorry to hear about the problems you encountered with Room Service and the selections for breakfast. However, I am delighted that you enjoyed our restaurant and loved one of our vegetarian sandwiches. The Chihuahua cheese sandwich is one of our most popular sandwiches for vegetarians and non vegetarians alike! Again, I apologize for... More

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Additional Information about Renaissance Dallas Hotel

Address: 2222 Stemmons Freeway, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Dallas Hotel 4*
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Also Known As:
Renaissance Dallas
Dallas Renaissance

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Luxury Hotel in Dallas #20 Business Hotel in Dallas #30 Romantic Hotel in Dallas #39 Family Hotel in Dallas
Hotel Class
Number of rooms
488

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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