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All 187 Dallas hotels

Renaissance Dallas Hotel

4.0 of 5 Hotel   |   2222 Stemmons Freeway, Dallas, TX 75207 (Northwest Dallas-love Field)
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84%
Ranked #21 of 187 hotels in Dallas
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Frank M Rockwall, Texas
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470 people have reviewed this hotel

Traveler rating
    249
    140
    55
    20
    6
See reviews for
50
82
34
243
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Rockwall, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Amazing! This hotel rates excellent in my book. I planned a one night surprise birthday stay for my wife and this was probably the best hotel experience we have ever had. It was a fantastic stay with much of the credit going to the hotel staff and wonderful accommodations. Everyone we encountered on staff was friendly and caring and provided... More

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Palm Springs, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

First, I would like to say that I am a hotel sales manager myself so I am pretty particular when it comes to hotel stays. This hotel was absolutely wonderful. Every single person that I came into contact with from the minute I stepped out of the taxi upon arrival to my departure was extremely friendly and helpful. The valet... More

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Chicago, Illinois, United States
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was very luxurious, and the staff very helpful. We had an early morning flight and when we got to the hotel it was 9AM. We didn't even request early check-in, but our room was already available when we got there, and they let us check-in early. We had a very pleasant stay, the room was very updated and... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location in Dallas. Minutes from Love Field, 5 minutes to downtown, and close to SMU area. Checked in on a Friday that was sold out and they had me in a single double bed room. I asked for a 2 bed room and they accommodated me with one. Very friendly staff. Hotel lobby looked... More

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Fredericksburg, Texas
Top Contributor
142 reviews 142 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon check in, as a gold elite, I asked for an upgrade, which the front desk attendant, a trainee, seemed willing to do, but after consulting the manager on duty, she and the MOD returned and I was informed the hotel was full. Just like that, the hotel filled up. So I was given a nice room with a view... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for your review. I'm happy to hear you enjoyed your room and our brand new workout facility! I'm disappointed that you didn't feel appreciated as a Gold Elite member. We strive for 100% guest satisfaction and we failed you on that. I will address your concerns with my team and use your feedback to make improvements. We hope... More

Gulfport
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my 1st time visiting Dallas so I wanted an upscale hotel. The hotel is very nice overall but to pay $140 a night I expected a fridge, microwave and a hair dryer. The king size room didn't have any of that. Considering I've stayed at Motel 6 and they had hair dryers and free breakfast all for $59... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear that you enjoyed your stay and will let our valet parkers know that they helped you have a great stay with us! I apologize for the lack of a hairdryer in your room and want you to know that this has been brought... More

Princeton, New Jersey
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here two nights, the day before and after a 2 night conference at the Four Seasons. Is this the best Marriott or hotel I have ever stayed at? No... but it is definitely top 5. When you factor in that this is only a Category 4... it is the best redemption I have seen. What it is A terrific... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for your kind words. I am pleased to hear you enjoyed your stay and will let our entire team know that they helped you have a great stay with us. All of us at the Renaissance Dallas are passionate about hospitality and we look forward to welcoming you back! Take Care, Mark Woelffer General Manager More

Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

We checked in on feb 28th and placed in a king bed room after calling weeks ahead to ensure 2 doubled beds. Food was terrible and walls are thin. Can hear everything! Bell boy never came with luggage cart and valet took 45 min for a Mon checkout. Sadly the menu was very limited and very overpriced. Beds were comfortable.

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Hurst, Texas
1 review
2 of 5 stars Reviewed March 4, 2014

We made reservations for a Friday and Saturday night. On arrival, they did not have the room I requested and were told that one of our party was going to be put on an air mattress. They got our room service order for breakfast wrong both mornings and did it wrong twice the second morning, so we just sent the... More

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Renaissance D, General Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking the time to review your stay with us. We're very sorry you experienced an undesirable stay and level of customer service. The issues you mentioned are not typical of our hotel and we are incredibly sorry for every inconvenience. I have put a message for you in your private box and hope you will contact me... More

Temple, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

I returned from my stay three days ago, and I am still thinking about the very enjoyable stay we had at this hotel. Our group of over 50 people plus presenters stayed two nights and three days for an intense training conference. We were served breakfast, lunch and dinner two of those days in the hotel. We also made use... More

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Additional Information about Renaissance Dallas Hotel

Also Known As:
Renaissance Dallas
Dallas Renaissance
Address: 2222 Stemmons Freeway, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Dallas
#13 Luxury Hotel in Dallas
#39 Family Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Dallas Hotel 4*
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