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Renaissance Dallas Hotel

#34 of 192 Hotels in Dallas
Certificate of Excellence
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2222 Stemmons Freeway, Dallas, TX 75207
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Best prices for: 1 room 1 guest
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Renaissance Dallas Hotel
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574 reviews from our community

Traveler rating
    289
    178
    69
    29
    9
See reviews for
62
106
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290
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Renaissance Dallas Hotel from April 10th – 12 in room 2015, with my husband and 7 yr. old son while our older son attended a school event in Dallas staying at a different hotel. We travel frequently, staying at various hotels, but I have to say, I have never before experienced customer service like at the... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Angela - Wow, thank you so much for all the wonderful things you had to say about your recent stay with us. I am so happy to know that you were well taken care of and that the Loss Prevention staff was able to get your son's stuffed animal back to him. Please do not hesitate to let us... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful weekend stay at the Renaissance Dallas Hotel this last weekend. My wife and I have stayed at this hotel in the past and noticed the nice room and common area remodel with the new expanded convention area. The hotel has a great check-in area with warm up-to-date interiors, very good service and some excellent dining in... More 

Was this review helpful? Yes
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear David - thank you so much for your comments about our hotel. I am so glad that you and your wife enjoyed your stay and your visit to Asador. We look forward to the opportunity to serve you again in the near future! Kindest Regards, Jane More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Nice hotel but one of the worst customer service experience I have ever come across. Cut a long story short I exteneded my stay at this hotel but they rudely asked to me to move to a different room because someone else had booked it!!! How does someone manage to book an exact room baffles me anyway the manager with... More 

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Jane S, Manager at Renaissance Dallas Hotel, responded to this review

We are sorry to hear that you were disappointed with your stay - our goal is to ensure complete guest satisfaction on every visit. Unfortunately we were sold out that weekend and that room had already been reserved for an incoming group. If you would like to discuss this situation further please do not hesitate to contact the hotel directly... More 

Chicago
Top Contributor
90 reviews 90 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was very comfortable and clean. The front staff were efficient and friendly. The only complaint I have is that wifi is not complimentary in the rooms, only in the lobby. No big deal, lobby has comfortable chairs in which to lounge. But when I went downstairs my laptop would not connect to the wifi no matter how much... More 

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Milford, Michigan
Top Contributor
122 reviews 122 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you'd expect from a Marriott Renaissance property. The service is excellent, rooms are modern and well appointed, and the property (common areas, rooms, etc) are very clean. The decor is sort of a classic modern style. Not sure how old the hotel is but it does not look at all aged as some of the other Marriott hotels I've... More 

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Chula Vista, California
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Price is high, for the rooms that has kind of a make over, they basicly put in new fetures on the room and called it new. the hotel lobby is wonderfull and has a huge majestic look to it. with a conference room and fine staff. one thing wall are thin here, and you hear everything.

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Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

have averaged 5-6 stays per year for many years. Great staff, large rooms. Some of the best tequila in Texas at the bar. Location great, easy to DFW and Love downtown and Addison. Breakfast menu complete, priced right with friendly staff.

Was this review helpful? Yes 2
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear David, it's so nice to hear that you enjoyed your stay here. The Asador Bar is definitley a great place to go and I'm glad you enjoyed the Tequila selections there. I hope that when you're in Dallas again you will be sure to visit us again. Kindest regards, Jane More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here during our weekend getaway, and were far beyond impressed!! Their customer service is on point! The room and bathroom were clean and the bed was oh so comfy!! The huge window in our room overlooking the Dallas skyline especially at night was an added treat!! Centrally located, easy access and hands down the BEST... More 

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Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Tori, thank you so much for your wonderful comments about the Renaissance Dallas. I am very pleased to hear that you enjoyed your stay, especially the view from your room, and that staff service you experienced was outstanding. We hope to see you here again soon. Kindest regards, Jane More 

Fort Worth, Texas
Top Contributor
96 reviews 96 reviews
72 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything about this hotel is excellent. The front desk, decor, bar, restaurant, breakfast, and executive lounge. As a Diamond HiltonHHonors member I was blown away by how well this hotel is managed. I loved how beautifully appointed our room was and how clean our room was maintained. New feather pillows guaranteed a good night sleep without allergies. I would give... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for your input regarding our hotel - I'm glad you enjoyed your stay with us. I apologize for the uncomfortable observation you had and I have addressed it with the appropriate managers. Once again, thank you and we hope to see you here again soon! More 

Houston, Texas
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

Was this review helpful? Yes 1
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Thank you so much for taking the time to give our hotel a review. I'm glad your overall experience was a good and your tips about parking and location were excellent advice. I hope that you will be able to stay with us again soon! Kindest regards, Jane More 

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