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Holiday Inn Dallas Central - Park Cities

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6070 North Central Expressway, Dallas, TX 75206 (Formerly Radisson Hotel Central Dallas)
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Holiday Inn Dallas Central - Park Cities
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Holiday Inn Dallas Central - Park Cities
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173 reviews from our community

Traveler rating
    48
    64
    39
    13
    9
See reviews for
37
29
11
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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San Angelo, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

1st day of our stay the water was cut off between 10:00 am and 3:00 pm. Everyone had to get up early on our first day of spring break. That night nothing in the bathroom worked. They sent someone up and fixed the toilet and sink. The shower ran all night and made loud noises. When I told the desk... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear Pauline N, We appreciate you taking the time to review your experience with us. We also appreciate you drawing our attention to areas where we can improve customer experience regarding the plumbing in the bathroom and our breakfast. Without valuable feedback, both positive and constructive, we wouldn't be able to constantly revise and raise our already elevated standard of... More 

Morrisville
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Requested 2 rooms together a month ago and again the night before arrival. Stay was 3/18 to 3/21 2015. Rooms were not together, as requested, in fact four floors apart. The excuse was they were sold out. How does being sold out that impact room reservations?? We wake up the next morning and the tub and shower are out-of-order. Sink... More 

Was this review helpful? Yes 3
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear Rob B, Your concerns regarding the plumbing and room assignments have been addressed to the appropriate parties. We have noted your experience with both our staff and maintenance support. Thank you for taking the time to review your stay with us, and offering us a chance to continue improving our customer service. Best, Ryan More 

Hereford, Texas
Top Contributor
75 reviews 75 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We're a little intimidated about getting around in Dallas so we chose this location to get to an early morning visit next day at SMU. A real breeze to get to SMU in a few minutes from this hotel. Not a new hotel, but updated and in good condition. Some updating going on during our visit. Pool is nice. Room... More 

Was this review helpful? Yes 2
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear Besttravelsnow, We're so happy you had such a wonderful stay with us. Thank you for taking the time to review and noting the good location, pool and quiet room. We're glad everything worked out for your SMU visit. We hope to see you again! Best, Ryan More 

1 review
3 of 5 stars Reviewed 1 week ago

My husband, two children, and I spent the night here on a Monday. The lobby is nicely decorated, and the concierge is very friendly. The room, although remodeled, was very cramped. The worst thing about our stay was the noisy air conditioner and toilet flushing. We tried to sleep through the noise of the air conditioner clanking and rattling, only... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Hello Kristy G., Sometimes you win, and sometimes you don't. Reviews like yours help us understand ways we can advance our services to meet our customer's needs. Although we are happy our staff was friendly, we realize everything was not perfect for your stay. We are taking note of both the noisy air conditioner and noisy toilet flushing. Thank you... More 

Darwin, Australia
Top Contributor
82 reviews 82 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 1 week ago

There are things about this hotel that one can't complain about- the beds were comfy, warm and room was big enough. Lots of plugs and shower was great. Negatives added up however: Wifi was absolutely subpar- this is a conference hotel apparantly, god knows how they manage to complete anything in them! Super slow, and (although you can't really blame... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear Amy S, It's not always easy hearing less-than positive reviews, but we appreciate them more than you know. You've shared your experience and we've learned from it, learned about ways we can become better. We apologize for your experience with our laundry service, slow elevators and noisy heater in your room. We hope to make things better. Thank you... More 

vaildiner19
Contributor
14 reviews 14 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing overlly wrong with this holiday inn besides the fact that I could never get WIFI to work. I would connect just fine to their network but no websites worked. I also got some pretty nasty bug bites on feet when I woke up. Comfortable bed and overall friendly staff.

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Hello vaildiner19, Thank you fro taking the time to review your stay with us. Reading your review, we realize there are some things that didn't quite work for you. Improving our service is key, and your feedback is instrumental to that process. We are taking your experience with our wifi and bug bites and contacting the appropriate parties. Thank you... More 

Waco, Texas
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I got iced in coming back from a business trip and had to find a place to stay. Luckily this hotel had a room left. It was nice & clean. Though Dallas was full of ice, it would have been nice if they put sand or at least kitty litter on the side walk as the only parking was in... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear txponygirl, We're so happy you had such a good experience during your stay! We're glad we could be there for you although your stay was unexpected. Thanks for your feedback about the icy conditions in the parking lot. We are noting what improvements we need to make. Thanks again for your review! Keep us in mind for the next... More 

Grosse Pointe Woods, Michigan
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was great on the hotel part! Restuarant was under staffed, running out of food, shuttle driver bussing tables, and they just couldn't keep up. If they improve the restuarant quality and service they will be on to something here.

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Dear Brent B, While we understand from your review that things weren't all the way awesome, we're taking this review and constantly improving our services. We noted your feedback concerning our restaurant, and we are making changes so we may offer better service in the future! Your feedback is invaluable to this process - so thank you for helping improve... More 

Austin, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Obtained room on Hotwire and it was clean, nicely renovated and a very good value. Only drawback was a set of loud fans in several hallways, due to a water leak. Drove me to local diner-nice touch. I'd go back again. Excellent location on US 75 at SMU.

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

Thank you for choosing us and thank you for the notes! We appreciate you pointing out the things that worked, and the things that drove you to a diner - thanks for your patience as we worked to correct a slight water issue - we would love to have you back as our guest anytime! Cheers, Ryan More 

Winchester, Virginia
Top Contributor
56 reviews 56 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2015

This place is going thru renovations. We were on a renovated floor. It was good. Solid value. But the service was amazing. These guys are so nice and will do anything for you. They truly have a customer centered attitude. and that made a one night stop over a fantastic experience. Thank you Holiday Inn Dallas!

Was this review helpful? Yes
Ryan E, Public Relations Manager at Holiday Inn Dallas Central - Park Cities, responded to this review

We feel like Phil Collins - "Give us one more night!" Thank you for taking time to compose such a thoughtful review, and I've shared it with the staff, who all say "We're just doing our job." Typical. Thanks for choosing us and we hope to see you again! Cheers, Ryan More 

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