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Quality Inn Dallas

2.0 of 5
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8303 East R.L. Thornton Freeway, Dallas, TX 75228-7105 (Formerly La Quinta Inn Dallas East (I-30))
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Quality Inn Dallas
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Ranked #107 of 192 Hotels in Dallas
A recent review
3 of 5 stars reviewed 4 weeks ago
HarryNYS Monroe, New York
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monroe, New York
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good stay for an overnight sleep. Missed a connecting flight at the Dallas airport and was placed at this hotel for the night. Quiet and clean with good sleeping experience. Very friendly staff as well.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2015 via mobile

We thought it was going to be a "HOTEL" but when we got to the "HOTEL" we were shocked. We didn't understand why would the description said this is a MOTEL and when we got our room and opened it reaked the smell of smoke. No matter how much perfume we put the smell never got any better. Then after... More 

Was this review helpful? Yes 1
Eagle Nest, New Mexico
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 21, 2015

This was my first time staying at this hotel. It was very nice and clean, the bed was comfortable. For a older hotel it has been up dated very well. The hotel staff was very nice, as was the breakfast. I will stay here again.

Was this review helpful? Yes 1
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear William, Thank you for choosing our Quality Inn for your overnight accommodation needs. It is very glad to hear that you found our hotel very nice and clean with great comfortable beds. Also very glad that our professional and caring staff had an opportunity to be at your service. We are happy that you enjoyed the free morning breakfast... More 

Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 12, 2014

Checked in on October 10,2014. Room had 1/2 a roll of toilet tissue and no extra roll, requested a roll of ,toilet tissue and one extra set of towels. They were never delivered. Unable to call front desk due to no phone in the room. Went downstairs Saturday morning and made another request and finally both were delivered. Some of... More 

Was this review helpful? Yes 2
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear Guest, Thank you for choosing our hotel for your overnight accommodations. I apologize that your stay was not pleasant and you could not enjoy your stay at our hotel. We strive to ensure each and every guest experience is satisfying. We apologized for the miscommunications from the maintenance and housekeeping department for the room cleaning situation. We are glad... More 

Wichita, Kansas
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 31, 2014

I literally just left this property today, had to leave. The mildew smell in Room #122 was overwhelming to say the least. Too add to my nightmare experience, let me further expound on the poor services provided by his property. I like my room cool while I sleep, and since this property had no bed comforters or blankets on the... More 

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Harry P, Manager at Quality Inn Dallas, responded to this review

Dear Guest, Thank you for choosing our hotel for your overnight accommodations. I apologize that your stay was not pleasant and you could not enjoy your stay at our hotel. We strive to ensure each and every guest experience is satisfying. I want you assure you that we do provide the synthetic fiberfill blankets on all of our beds. We... More 

Crystal City, Texas
2 reviews
5 of 5 stars Reviewed August 22, 2014

"We have stayed here several times. The hotel has a very luxurious feel. The rooms are nice and the bathroom has a great setup. Plenty of room to get ready. We requested a fridge and received one free of charge. My only suggestion is to provide 4 towels instead of 3 for two guests. "

Was this review helpful? Yes
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear Bob, Thank you for being our valued repeat guest at our Quality Inn Dallas. We really appreciate your continuing business. We are glad you liked our nice big room and bathroom. We are happy to hear that you enjoyed our free in room amenities. We also appreciate your feedback on improvements. It is our honor and privilege to have... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

Me and my boyfriend had a staycation since we were going to the Blake Shelton concert. We wanted to take a cab from hotel to Gexa which was only about 5 miles. We checked in about 3 o'clock on Friday 6/20/2014 and it was about 96 degrees, at first I thought the room was hot because it was so hot... More 

Was this review helpful? Yes 3
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear Sylvia, Thank you for staying at Quality Inn during your visit in Dallas for Blake Shelton Concert at Gexa. I am glad that our staff has accommodated you by moving in a new room when the maintenance issue arised in the first room. We really apologized for the inconvenience. We are happy to hear that you enjoyed our nice... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

this was the best trip ever!!!!!! the breakfast was VERY good... The ladies in the front desk were very nice and had a great personality. and the best of all FREE WIFI!!! ^0^ the room was very clean and smelled really great. the towels were very clean too. well I had a great time, and im exited for our next... More 

Was this review helpful? Yes 2
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear Mariah, Thank you for your recent stayed with us at Quality Inn Dallas. We are glad to hear that you enjoyed your trip at our hotel and you liked our free hot breakfast, our great professional and helpful front desk agents, our free excellent Wi-Fi, clean and freshly smell rooms. We are really happy that we succeeded to provide... More 

Dortmund, Germany
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

We stayed here the second time for one night in November 2013. The booking from Germany was without a problem. Our room was clean and spacious. We got a good breakfast in the morning. The neighborhood was calm and it seems safe. We would stay here again.

Was this review helpful? Yes 1
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear FN F, Thank you for selecting our hotel for your overnight accommodation again for your second visit in our city. It always feels great when guest enjoy their stay at our hotel. We are glad to hear that you liked our clean and spacious room. Everyone says breakfast is the best meal of the day and we are happy... More 

Lubbock, Texas
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 8, 2014 via mobile

Front desk people seemed very confused when we checked in. I called for extra towels, but they were never delivered. The room is in desperate need of some major upgrades. Only bright spot-It was really cheap!!!!

Was this review helpful? Yes
Harry P, Manager at Quality Inn Dallas, responded to this review

Dear CK Cameron, Thank you for staying at our Quality Inn. We are sorry for the staff lack of response to you. Also please forgive us for not acknowledging your request for the extra towels. We hope you will give us another opportunity to be at your service. Again we really apologized for the inconvenience you had during your stay.... More 

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