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All 187 Dallas hotels

The Regency Hotel

3.0 of 5 Hotel   |   11350 LBJ Freeway, Dallas, TX 75238 (Formerly Radisson Hotel Dallas East)
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The Regency Hotel
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29%
Ranked #152 of 187 hotels in Dallas
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25 people have reviewed this hotel

Traveler rating
    4
    1
    3
    10
    7
See reviews for
3
Couples
0
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Gretna, LA, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

I only needed a room for the night, and this was convenient to the highway. Upon first entering, nothing jumped out at me as really 'wrong', but being in the hotel business, I've seen far nicer rooms. The carpet was a little worn in places, the wires to various appliances were all all over (though the attempt to stash them... More

Was this review helpful? Yes
Dallas, Texas
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel should be condemned, so horrible! firstly, we checked in & had to walk down several hot hallways because I guess the a/c was out. They also had only one elevator in service. When we checked out, the maid didn't even have the courtesy to wait until we left to start cleaning our room! I went to put our... More

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Baltimore, Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

As we came to check in the fire Marshall was doing an inspection and I'm surprised he didn't shut it down. This used to be a radisson hotel. The front desk lady was very nice, but the early morning check out guy was very clueless. It needs major repairs the elevators are from the 50s, vents covers abd light receptacles... More

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Fort Hood
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed February 17, 2014

The staff was friendly, but they do not manage very well. My room keys stopped working every day that I was there. I went down and told them. They asked for no proof of identity, so I could have asked for any random room key and potentially had a free room. The room itself was ok, but nothing special. The... More

Was this review helpful? Yes
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 9, 2013

Was just informed that the hotel is now known as Regency Hotel. Not sure how to make Tripadvisor aware of the name change. Careful as in your search, it will pull up Hyatt Regency hotels as well. This is not a Hyatt.

Was this review helpful? Yes 1
Sherman, Texas
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 6, 2013

Reserved a room for 2 nights in connection with a training seminar at the same facility. Immediately upon check-in, broken smoke detector in room, tape holding window closed, hole in the curtain, used soap in the bathroom, sleep number bed did not work, no wi-fi as advertised and the telephones throughtout the hotel were broken except at the front desk.... More

Was this review helpful? Yes 4
Garland, Texas, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 14, 2012

That is exactly what happened to me at the Radisson hotel located at 11350 LBJ @ Jupiter, Dallas, Texas 75238. On the evening of June 9, 2012 ,after going to watch my daughter graduate from college around 9:00. I returned to the hotel to find that someone had came into my room and robbed me of everything i owned. I... More

Was this review helpful? Yes 5
Cumby Tx
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 1, 2012

I went to a meeting here, so for conveniece wanted to stay there. When you walk in the lobby was nice and the meeting rooms were nice. The front desk clerk was no help what so ever. I checked into my 1st room and the room was hot and musky smelling. The windows would not lock and it was on... More

Was this review helpful? Yes 3
El Paso
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 25, 2012 via mobile

My oldest daughter was in Dallas for a college visit and we stayed at the radisson because they had a 30 percent off sale. We got the room with two queen sleep number beds for $57.00 a night. The place has recently had a renovation and it was really nice. I don't why some folks didn't like it. Food was... More

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Suwanee, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 12, 2012

Booked a last minute stay as my family and I were driving through town. Old hotel with dated elevator to the "workout" room. Musty smell in the older part of hotel. Poor location. I did lose a running shoe in the room. I emailed the hotel they did reply and told me I would get a followup phone call...of course... More

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Additional Information about The Regency Hotel

Also Known As:
Radisson Dallas
Dallas Radisson
Address: 11350 LBJ Freeway, Dallas, TX 75238 (Formerly Radisson Hotel Dallas East)
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Regency Hotel 3*
Reservation Options:
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