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Hawthorn Suites by Wyndham Dallas Love Field

2.5 of 5
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7900 Brookriver Drive, Dallas, TX 75247
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1 room 1 guest
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Hawthorn Suites by Wyndham Dallas Love Field
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521 Reviews from our TripAdvisor Community

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Traveler rating
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    124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Absolutely miserable experience from beginning to end. The manager was extremely unprofessional in my dealings with her to try to resolve the concerns during my stay. Despite the Do Not Disturb sign on my door, a maintenance man barged into my room without knocking while I was dressing. If not for the fact that I had the security latch on... More 

Was this review helpful? Yes 1
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field, responded to this review

Dear S J, Thank you for your review, our apologies for the work order and the shuttle. Sincerely, Tina More 

Houston, Texas
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on my church choir tour with 25 others plus our bus driver. I'd hand-picked my roommate--the other nicest guy in the choir--but I'd never roomed with him before and you just never know. This was our first night on the tour, so I was grateful to find that our room was one of those with a LOFT... More 

Was this review helpful? Yes 2
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field, responded to this review

Dear Vanenglish, Thank you for your review, and for letting us host your choir tour, we are delighted you all enjoyed your stay at Hawthorn Suites by Wyndham Dallas / Love Field with our enormous rooms, full kitchens, 2 bathrooms and hot breakfast, we look forward to seeing you all again. Sincerely, Tina Walker More 

Odessa, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room we stayed in smelled of an old apartment. Clean linen, clean kitchen, clean bathrooms and overall clean. I wanted to cancel my reservation after reading all the reviews but I had stayed at many Hawthorns before thought I would try it out. The AC does not work as well during the peak hours, of course, and heat rises... More 

Was this review helpful? Yes 2
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field, responded to this review

Dear Lilianna18, So sorry you were not happy with our phone call with your bank, as indicated to the bank your final check out balance declined. Sincerely, Tina More 

Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Nasty,dirty,ugly and bad smell hotel,I don't know how this hotel is a wyndham hotel they should close it,the city of dallas should do a real inspection in this property buildings cracks up almost falling down,looks like a section 8 property with drugs,people drinking outside on the sidewalk,a guy asking you where you go everytime you come in at all not... More 

Was this review helpful? Yes 1
Texas
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I rejected the first room they gave me: broken security lock, gross furniture stains, dingy, run-down feel and look. The second room was somewhat better, but the overall feel of the room was "desperately in need of renewal." The staff was pleasant and check-in was easy enough. Tiny pool. Bad wifi. Will not be returning.

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