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Embassy Suites Dallas-Market Center

#69 of 192 Hotels in Dallas
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2727 North Stemmons Freeway, Dallas, TX 75207
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Embassy Suites Dallas-Market Center
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Embassy Suites Dallas-Market Center
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462 reviews from our community

Traveler rating
    187
    121
    65
    54
    35
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103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for business for two days. Upon arrival I was checked in right away and given a room on one of the lower floors and right next to the elevator ( my preferences clearly state high floor and away from elevator). Upon walking into the room, the smell of cigarette smokevwas awful. It was so bad that it was... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Thank you for your response on Tripadvisor. I am sorry that your stay was less than excellent. if your profile clearly states that you would like to be on a higher floor away from the elevator then our front desk staff should have placed you on a higher floor away from the elevator. Also, room smelling of smoke and garbage... More 

Fort Worth, Texas
Senior Contributor
32 reviews 32 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Embassy Suites Is my choice to stay when I travel I will break it down to you as to why With free Parking at most Embassy Suites Free Cooked to order Breakfast & Free cocktails in Evening Why chose to stay anywhere else ? The rooms are a two room suite one room has the beds with a tv and... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Michael, Thank you for your review on Tripadvisor! I am glad that your stay was great here at Embassy Suites Dallas Market Center. If you will be traveling to Dallas again, don't forget your friends here at the Embassy Suites Dallas Market Center. More 

Lawrence, Kansas
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Due to weather issues in Atlanta, I arrived late and was told it was too late to check-in as they were doing a night audit. This hasn't ever happened to me despite multiple flight issues and late arrivals in 10 years of traveling. Then on my 2nd night fire alarms went off not once but twice in the early morning.... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Thank you for your review on Tripadvisor. I am sorry for the issues that you had during your stay. even though you check into the hotel during night audit, our front desk representative should have let you into a room and finished the check in process after the audit. Also, I am sorry for the issues with the fire alarm.... More 

Utica, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Spent a weekend with friends. I'm reluctantly giving this a lower rating because there are things to love here: the friendly staff; helpful shuttle service; location close to downtown; contemporary look and feel; free breakfast and happy hour daily; and layout of the rooms. On the other hand, there were crumbs on the kitchenette counter, office chair, and bedroom floor.... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Gus, Thank you for your review on Tripadvisor. I am sorry that you had issues during your stay. i will make sure to talk to our department heads about the issues that you had. However, I'm glad that our staff was friendly and helpful. if you are in the Dallas area again, please give us a chance to make your... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

My wife and I searched many hotels, we had never been to Dallas before and were not familiar with the area. We chose this hotel for the price and because it had pretty good reviews here on trip advisor. We arrived on a Thursday and the staff at the front are friendly. However, the good things about this hotel stop... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Matt, Thank you for your response on Tripadvisor. I am sorry for the issues that you experienced here at the hotel. I am working with engineer and the housekeeping staff to get this issues taken care of so this does not happen again. I hope this does not deter you from staying here at the hotel again. Give us another... More 

1 review
5 of 5 stars Reviewed 1 week ago

this hotel was very awesome and clean but there was no wifi and it was 10.00 a day to have internet acess and that was not very convenient. i staff was very nice and helpful and the breakfast was really good and had a large veriety.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Justin, Thank you for your great review here on Tripadvisor. in your review, I've noticed that you stated that you did not have internet here at the hotel. We do offer internet here at the hotel. Our front desk staff could have helped you out with the internet access. Next time you stay here at the Embassy Suites Dallas Market... More 

Monett, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was very impressed by this hotel. The bar/restaurant staff was very attentive and helpful. The food and drinks were great and I felt at home. The breakfast staff was very friendly and caring. I have put this on my favorites list and plan to return again. Thank you for a quiet, comfortable and welcoming place to "live" during my... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Leah, Thank you for your wonderful review on Tripadvisor! We are glad that your stay was nothing less than perfect! Next time you are in the Dallas area, don't forget your friends here at te Embassy Suites Dallas Market Center. More 

Tulsa, Oklahoma, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my family. The front desk and manager were very friendly. When I arrived the hotels computers were down but the manager still gave people rooms and upgraded them to premium. Which was really nice of him. The rooms were fantastic and clean. Breakfast was perfect and delicious. The only downfall was that the cleaning staff left... More 

Was this review helpful? Yes 1
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Felicia, Thank you for your review on the hotel! I am glad that you were satisfied with your stay here at Embassy Suites. I appreciate you comment on the dirty dished being left outside of you room the entire weekend. I will make sure that the executive housekeeper knows about the issue so this issue does not happen again. Thank... More 

Albany, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel's condition is in serious need of renovation especially the gym facilities. The gym was located next to the pool area with inadequate ventilation, hence the humidity level was extreme. Try to work out on gym equipment that is dripping wet with moisture from the pool does not motivate you to work out in that location.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Mark, Thank you for you review on Tripadvisor. I am sorry that you stay was less than excellent. hopefully we can try to win your business back to the hotel. Please let us know what we can do for you. Thank you! More 

Guayama, Puerto Rico
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was taking a training at another hotel and it got sold out. Company put me at the Embassy and I am very happy that happened. Staff was always friendly and willing to help. Breakfast is great and has a lot to choose from. They have a shuttle that takes you anywhere within 5 miles from the hotel. Be sure... More 

Was this review helpful? Yes
Kodee W, Sales Coordinator at Embassy Suites Dallas-Market Center, responded to this review

Carlos, Thank you for your review of your stay at the Embassy Suites Dallas Market Center. I'm glad that you enjoyed your stay here at the hotel. i noticed that you mentioned the suites need some maintenance to them. We are working with our maintenance department to get those all taken care of. So next time you stay here at... More 

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