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Embassy Suites by Hilton Dallas - Park Central Area

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13131 North Central Expressway, Dallas, TX 75243
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1 room 1 guest
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Embassy Suites by Hilton Dallas - Park Central Area
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530 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

@ESDallasParkCen DO NOT STAY HERE!!! I had the worst experience ever at this hotel. My room was broken into on 8/17/15 and all of my stuff was stolen, the hotel has not offered to do anything to reimburse me for my loss. They even charged me for my room.

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Saint Louis, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After our 11-Hour Charter Bus ride with 33 other members of my church; I found this was a very nice Hotel. I found nothing negative as other reviews stated. We checked in within 10-minutes and found my room very clean and neat.. The hotel staff very friendly and most courteous.

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Little Rock, Arkansas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great clean hotel for family or business trips. Breakfast was very good and the service was great. The location is great but the area is not that safe. The also have a great parking deck with elevators that go into hotel. I would defiantly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Geepsmom, Thank you so much for your kind words about your excellent experience at our hotel. We look forward to seeing you again on your next visit to Dallas. Sincerely, Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Dickinson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay with our whole family. The complimentary breakfast adds up to a tremendous value. Parking with a small trailer was a bit of a challenge, but overall it was a very nice stay. The hotel lived up to our expectations of the Embassy Suites brand.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Thierry W, Thank you for your kind works regarding your excellent experience at our hotel. We look forward to seeing you on your next visit into Dallas, Texas. Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Indianapolis, Indiana
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chose this hotel because it was near to Love field. It has to be one of the older building in the chain. The room was hot and when we asked for a fan we were told by the agent at the desk that they were locked up and he didnt have a key. The nightly reception was okay, but nothing... More 

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Kevin C, Front Office Manager at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Hi Dennis, This is a nice review. It helps the team to drive the point home that we need to be more consistent with our services and that it Excellent advice and it means more when we can associate it with a comment or survey from one of our guests. Thank you for the privilege of service and we will... More 

oklahoma city, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Steve, Christina, Gi-Gi, very heart felt, from my daughter getting sick and asking for Emsa to show,ambulance, due to her having a virus, and helping us with a wheelchair, they helped with fans when the AC unit was on the brink, I will choose this location for sure in the future, because you have people there at your hotel that... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kevin C, Front Office Manager at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Deolva, You are incredible! Thank you for this review! I just sent Kristina a note after reading your comments on a Hilton survey. She is excited and a celebrity right now! Thanks again for your comments and more importantly, for extending to our property the privilege to serve you! Best Wishes! Kevin More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Embassy Suites Park Central for almost two weeks. It has wonderful amenities such as microwave and mini fridge. This was helpful since I was working long odd hours. The staff was very accommodating and friendly. It was nice to have accessible and free parking. There are fast food places very close by, the Galleria Mall is... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kevin C, Front Office Manager at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Hi Jacqueline, This is a terrific review! Thank you for taking the time to respond on Trip Advisor. I am delighted to know that you were pleased with the accommodation. Wow! almost two weeks! You don't know how much that means to the staff! It will be sure to share your comments with the team. Thank you again for Excellent... More 

Minneapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Embassy Suites is located adjacent to the interstate freeway system and offers a great affordable option for accommodations in Dallas. The suite offers a desktop work area along with a private bedroom. Ask for rooms away from the highway if you are a light sleeper. I had no problems with the freeway side room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kevin C, Front Office Manager at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Hi Thomas. Thank you for taking the time offer an Excellent review of the hotel. I am delighted to know that the hotel met your expectations and I hope that future guests would find this review very helpful. Thanks again! Have an Excellent Day! More 

Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great service, friendly staff, clean updated rooms! Free buffet was a bonus! The hotel staff were professional and intentional with their greeting upon entering check-in area. The rooms were huge, had all we needed and were very clean and quiet. 105 degree days took the bedroom a bit to cool down with the west-facing windows. Great hotel and great price!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Susan T. Thank you so much for your kind words about your excellent experience at our hotel. We hope to see you soon on your next visit to Dallas. Sincerely, Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Overland Park, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay here and was very surprised of how friendly the staff were. The lady who greeted me when I walked in was very kind and went out of her way to welcome me. The rooms were very clean and lobby was beautiful. I especially enjoyed the made to order breakfast!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kevin C, Front Office Manager at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. Our desk really needed to hear some wonderful feedback. I know they are working really hard and this will certainly give them the confidence to continue their efforts. I have also shared the your comments to our F&B Manager as well. Thank you for your business and... More 

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