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Embassy Suites Hotel Dallas - Park Central Area

#63 of 192 Hotels in Dallas
Certificate of Excellence
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13131 North Central Expressway, Dallas, TX 75243
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Embassy Suites Hotel Dallas - Park Central Area
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Embassy Suites Hotel Dallas - Park Central Area
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446 reviews from our community

Traveler rating
    170
    141
    59
    42
    34
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151
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

Staying here for work. Right next to the highway, hard to get into the hotel, in a ghetto neighborhood, no WiFi in the room, underground parking, found cock roaches in bathroom, bedroom counter, inside broken alarm clock. Infested with bugs

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texas
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town for 3 days for a volleyball tournament. I was a little hesitant with some bad reviews, but was very pleased when we arrived. The surrounding apartments and housing were a little sketchy, but they didn't affect our stay at all. The parking is under the hotel and a little different. The turns and parking spaces are... More 

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Hideaway, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would stay here again, but there were a few problems. I used a combination of points for one free night and paid cash for the second night. I had to completely check out and check back in. For a few moments they acted like it was going to be a problem to keep the same room. My room did... More 

Review collected in partnership with Embassy Suites Hotels

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Killarney, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To make a first impression, and the first person who helped us when checking in really set the standard. He was great. He was nice to the kids, was able to get us checked in quickly and was interested in what we were in town for. Really nice way to be greeted after a long drive. The hotel was nice,... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on two separate occasions for volleyball tournaments. It is very close to the highway system, which can be confusing for first time visitors (so be sure to have GPS handy). This hotel has an underground parking area, which is located off to the side of the hotel. Since there is another hotel nearby, be careful when turning... More 

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you very much for you Excellent comments about your stay here with us. We look forward to having you stay with us on you next trip to Dallas. More 

Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Disgusting and disappointing! I recently stayed at the Embassy Dallas Park-Central in mid- March and there was a partial power outage the first night, no elevators. To make matters worse, the next morning a brown roach scampered across the bathroom counter, past my toiletry kit! I complained to the front desk supervisor, and they had my room treated but never... More 

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for taking the time to give us your feedback. I truly regret that you did not enjoy your stay with us , but I assure you that the issues that you had are being addressed immediately. We strive for each and every guest to have a Excellent stay. We hope that you will give us another try to... More 

Carl Junction, Missouri
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife & I stayed at this hotel with some friends of ours over Easter Weekend. This was the second time we have stayed at Embassy Suites Park Central. Like the last time we stayed the rooms were very clean & the staff was very friendly. Upon checking in we were upgraded to a higher level suite which was nice... More 

Was this review helpful? Yes 2
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for you Excellent comments ! We truly want each and every guest to get excellent service each and every time they come here. Thank you again and we cant wait to see you when you visit us again!!! More 

Boston
Top Contributor
95 reviews 95 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was okay. There were a bunch of kids there for some soccer tournament. They were noisy some point in time but no big deal. My room was quiet at night. There was a microwave and like a dorm fridge. The breakfast was great and free. The internet is not free. My co-workers got a promo code when they... More 

Was this review helpful? Yes 3
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for you comments and concerns. We appreciate you taking the time to give your feedback on your stay with us.We look forward to seeing you on your next trip to Dallas!! More 

Littleton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was nice, suite room is definitely a bonus so you can spread out. Atrium style hotel and we were on 2nd floor so it was a bit loud with the lobby/bar area just 1 floor down. No stairs from 2nd floor to lobby and elevators very busy, which was a slight inconvenience if you are in a hurry and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for taking the time to give you feedback you your stay here with us. We truly value each and every guest. We do hope that you visit us again in the near future. Thank you again and have a Excellent Day! More 

Ozark, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The woman that checked me in was rude to me and other customers. The room was in need of work in the bathroom, it was dirty, small, and had light bulbs out. The room has a pull out like all embassy hotels but there was no pillows for it and I had to go down 7 floors to get them.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

We thank you for your feedback , I assure that the issue you had at the front desk will be addressed immediately. Thank you again for your information that you gave to us . We hope that you will give us another try to show you the service that we known for . Thank you again and have an Excellent... More 

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