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All 188 Dallas hotels

Embassy Suites Hotel Dallas - Park Central Area

3.5 of 5 Hotel   |   13131 North Central Expressway, Dallas, TX 75243
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71%
Ranked #55 of 188 hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
auggiemctavish appleton
  • Reviews (341)
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341 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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appleton
Top Contributor
102 reviews 102 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for several weeks after my daughters surgery at a local hospital. The management was excellent as were the guys at the bar. Room was as expected. I am glad they finally stopped playing the background music. The lobby could use a little touch up as well as the welcome mat outside. Parking in the garage was good... More

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Calgary, Canada
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typical Embassy Suites Hotel. There is a living type room and a bed room. They feed you a good breakfast. My only complaint was that the floor in the breakfast area was so sticky I had to wash my shoe soles after returning to my room. The parkade also has a very steep ramp to enter and... More

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Euless, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I will break it down for those who just want the bottom line! PROS: Friendly service, large rooms with separate living area, inviting lobby/bar/restaurant on the main floor, evening reception with complementary cocktails and snacks, made to order breakfast and breakfast buffet included at no additional cost, indoor pool and spa, mini fridge and microwave in the room, free garage... More

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Gainesville, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall good place to stay. Somewhat dated furnishings, but very adequate. Good breakfast. WiFi was weak and not usable. Facility did have a nice pool and meeting facilities. Gym was OK. Wouldn't have a problem staying there again

Review collected in partnership with Embassy Suites Hotels

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for you Excellent comments about your stay...please come back to us again on you next trip to Dallas More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our rooms were not next to one another as we had requested when the reservations were made 2 weeks prior. The living area was not useable due to the smell. It was as if someone had burned something in the microwave.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I have addressed your issue with the appropriate department and i do hope you will give us another try in the future, to show you the service that... More

Houston, Texas
Top Contributor
52 reviews 52 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Walked in on a Friday night late a few weeks ago with no reservation after moving my son into a nearby apartment and was able to get a room at this hotel. Turned out to be a great choice. Not only was the price extremely reasonable, but the hotel lobby and our room were both modern and in clean, excellent... More

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for chooseing our hotel, We are excied that you had a Excellent stay.We hope that in the near future you will come back and see us again. Until then have a Excellent Day! More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good check-in process, friendly staff, good location, nice restaurants relatively close. Good breakfast. Manager reception snacks not very good as it is primarily just chips and salsa. My biggest complaint is the quality of the room. Just a few pics attached to show what I mean.

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your feedback. Hearing from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems... More

haslett michigan
Top Contributor
73 reviews 73 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is very pretty, large well appointed rooms, beds comfortable, and wonderfully friendly staff! The breakfast surpassed most hotels offering breakfast. I cannot praise the staff enough. They were very attentive and helpful. Thank you

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for the Excellent comments about our staff , strive to give each and every guest a Excellent stay.Thank you again and have a Excellent Day! More

Beaumont, Texas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked several rooms for a family event. Erin, the hotel events coordinator worked very well with us. The hotel shuttle driver was excellent, providing complementary round trip transportation to dinner. Most of the rooms that I booked were fine, reasonably spacious, well equipped, and clean. Housekeeping did a very good job. Unfortunately, one of the rooms was a lemon,... More

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for choosing to have you family event at our hotel and we are happy that you had a Excellent stay. Thank you for the Excellent comments about our staff, next time your family is in town , please come and see us again. Thank you again. More

Texarkana, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. I liked the atrium aspect. Best part of the experience was definitely the breakfast-delicious made to order omelets. Comfy bed. Nice size room with a walk in shower. Overall, I liked my first experience at Embassy Suites.

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

We are so Exceited that your first stay at a Embassy Suites , was with Embassy Suites Park Central. We do hope that you will come and see us again on your next trip to Dallas ,. Thank you again and have a Exceelny Day!! More

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Additional Information about Embassy Suites Hotel Dallas - Park Central Area

Address: 13131 North Central Expressway, Dallas, TX 75243
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Dallas - Park Central Area 3.5*
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Embassy Suites Dallas

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#31 Family Hotel in Dallas #54 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
The all-suites Embassy Suites Dallas Park Central offers our guests a Modern Art decor with many technological upgrades. Families love the televisions in each booth in our restaurant to keep the kids entertained during meals. Moms and Dads like the ability to bring the laptop down and get some work done without losing power, thanks to our many built-in electrical outlets, located strategically throughout the atrium.As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, on-site fitness center, business center, and indoor swimming pool. Enjoy a cocktail at our Gastronomy Bar or dine in our on-site restaurant, Riparian Grille, featuring American cuisine. ... more   less 
Number of rooms
279

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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