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All 188 Dallas hotels

Embassy Suites Hotel Dallas - Park Central Area

3.5 of 5 Hotel   |   13131 North Central Expressway, Dallas, TX 75243
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Ranked #58 of 188 Hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kelly L
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352 reviews from our community

Traveler rating
    140
    110
    41
    35
    26
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116
44
15
122
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I liked this hotel, and will stay there again in a few weeks. I was worried when I first arrived about the surrounding area, but once in the hotel you are fine. The staff was very friendly and helpful. My room was clean and quiet. The steak salad is great.

Review collected in partnership with Embassy Suites Hotels

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1 review
3 of 5 stars Reviewed 5 days ago NEW

I had a problem with the hidden charges they tried to put on my credit card when the bill was was different from what was being charged. i don't know what else im suppose to say on this thing, The location for such an luxury hotel was in the hood right between a motel 6 and comfort inn and suites

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your feedback.I hope that the issues that you had with your bill, was taken care of, if not please let us know and we will be happy to help you. We hope that you will give us another try on your next trip to Dallas. Thank you and have a Excellent Day!! More

Top Contributor
51 reviews 51 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am staying at this hotel right now. I was asking for the bartender ( by the way I interrupted his texting) to make a Manhattan during the happy hour. He said he couldn't because he was limited to only the few liquors in front of him while there was a fully stocked bar 40 feet away. When I asked... More

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

We appreciate your feedback on your last stay with us.We have discussed your concerns with the service at the bar with the appropriate department head. I assure the issue is being handled. We strive to give Excellent service to all of our guest and i apologize that you did not recieve Excellent service from us on this last trip. I... More

Benton, Arkansas
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Staid here several times and always come back. This property is clean, staff is friendly and I never had any problems here. Rooms and beds are comfortable, only one thing we have noticed during the last stay was the smell of our suite, which was not very pleasant, but nothing what air freshener couldn't fix. Breakfast was great as usual,... More

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your feedback on your stay with us.We are very excited that you enjoyed your stay with us again, We look forward to seeing you on you next trip to Dallas! More

Houston, Texas
Top Contributor
73 reviews 73 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On a road trip back to Houston from Santa Fe, we decided to redeem a voucher and stay at this location. Mind you, we could have chosen ANY Embassy Suites anywhere, and in retrospect, I cannot imagine why we chose this one. Maybe because we thought it would be "central." It is not. It is also not worthy of the... More

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your comments and concerns with our hotel and we are consistantly working in every department to make sure that all our guest have a Excellent stay and Excellent service.We hope that you will give us another try and show you the the Excellent service that we are truly known for. Thank you again and have a Excellent... More

Parkland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice suites, quiet and beautiful bar/lobby area. Free Breakfast was, well...free. Better breakfast food and slightly better alcohol for evening reception would make this hotel outstanding. Overall, our 3 day stay was nice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your comments. We strive everyday to make sure all of our guest have a Excellent stay and that our guest have Excellent service.We look forward to seeing you in the near future.Have a Excellent Day!! More

Western Ireland, Ireland
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best hotels that I have stayed at. Staff was super friendly and accommodating. Rooms were spacious and clean. Breakfast was excellent. Managers "happy hour" was basic but appreciated. Was able to have a late checkout (THANK YOU!) Did have one meal in the restaurant (very slow service and sorry to say, not very good food).

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

We appreciate you excellent comments and we have addressed the issues that you had with the resturant food. We strive to give Excellent service to each and every one of our guest.We hope that you give us another try in the near future.Thank you again and have a Excellent Day!!!! More

The Colony, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Front desk staff are friendly. Actually every staff member at this property was friendly. The rooms are spacious, and the breakfast is outstanding. I really enjoyed the company of Shannon at the bar and joel at the manager's reception. Free parking is included and is easy to find.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for you Excellent comments , we are so glad that you enjoyed your room and the reception. We look forward to seeing you agin very soon!!! More

Childress, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Always stay at Embassy Suites. It is the best overall "Chain" hotel that there is. When you get a decent price for one of the rooms the value is through the roof...the evening reception, the suite itself, the lobby area...if you need to leave the hotel the exits are usually plentiful and placed well, but everything is at the hotel... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for you Excellent comments about our hotel and we look forward to seeing you again in the near future!!! More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We are hooked on Embassy Suites because of the perks that you don't get in other hotels. The suites are roomy & have everything you need for a comfortable home away from home. The hot breakfast is another lure for us. However, this particular site disappointed us. There is a musty smell as soon as you open the door. And... More

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you very much for your comments, we apologize for the issues you had during your stay, we have addresed these issues with the appropriate department heads. We hope that you will give us another try on your next trip to Dallas. Thank you again, Have a Excellent Day!!! More

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Additional Information about Embassy Suites Hotel Dallas - Park Central Area

Address: 13131 North Central Expressway, Dallas, TX 75243
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Dallas - Park Central Area 3.5*
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Embassy Suites Dallas

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