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All 188 Dallas hotels

Embassy Suites Hotel Dallas - Park Central Area

3.5 of 5 Hotel   |   13131 North Central Expressway, Dallas, TX 75243
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Ranked #56 of 188 Hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Brad H Austin, United States
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357 reviews from our community

Traveler rating
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    42
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Lock your tailgate and your vehicle!! We had a tailgate stolen and the police officer said it happens often. Other than parking, the hotel is great!! The facilities are well kept and the staff is A+++!! Even though they had a few conferences going on while we were staying, the children were welcome with smiles.

Review collected in partnership with Embassy Suites Hotels

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OKC, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Poor AC, internet wouldn't connect. Nobody was able to help. It would be nice if they had fans for the rooms since the AC didn't work well. Nobody at the front desk was able to get the wifi to connect. They did discount the room some to make up for it.

Review collected in partnership with Embassy Suites Hotels

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Riverview, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean, well maintained and the staff was very courteous. I especially enjoyed the bartender, she was very nice and knows her liquor. When you talk about Embassy Suites who cannot talk about the breakfast? I love staying in Embassy Suites for the free breakfast, cooked to order, it’s icing on the cake when traveling for business and... More

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amarillo, United States
1 review
4 of 5 stars Reviewed 1 week ago

We opted for a mini suite- the room was clean and well furnished. They have a GREAT comp breakfast that includes made to order omelets! A bit more expensive, however worth it. I dont know why this site is insisting on 200 additional characters, because really_ how much more info do they want on the hotel.....?

Review collected in partnership with Embassy Suites Hotels

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your kind words,We look forward to seeing you on your next trip to Dallas!! Have a Excellent Day!!!! More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed this hotel. The lobby and atrium areas were very nice. Front desk staff were very nice and helpful. I actually left some clothes behind, called the housekeeping manager a few days later and they had my clothes. I was able to pick them up the following week. The main reason why I stayed at this hotel was the... More

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ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your comments and we are very glad that you enjoyed your stay here with us. We look forward to seeing you again on your next visit to Dallas. Have a Excellent Day!! More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked this hotel, and will stay there again in a few weeks. I was worried when I first arrived about the surrounding area, but once in the hotel you are fine. The staff was very friendly and helpful. My room was clean and quiet. The steak salad is great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for taking the time to sned us a comment about your stay. We glad that you enjoyed you stay and your steak salad. We look forward to seeing you in 2 weeks. Thank you and have a Excellent Day! More

1 review
3 of 5 stars Reviewed 2 weeks ago

I had a problem with the hidden charges they tried to put on my credit card when the bill was was different from what was being charged. i don't know what else im suppose to say on this thing, The location for such an luxury hotel was in the hood right between a motel 6 and comfort inn and suites

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your feedback.I hope that the issues that you had with your bill, was taken care of, if not please let us know and we will be happy to help you. We hope that you will give us another try on your next trip to Dallas. Thank you and have a Excellent Day!! More

Top Contributor
52 reviews 52 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am staying at this hotel right now. I was asking for the bartender ( by the way I interrupted his texting) to make a Manhattan during the happy hour. He said he couldn't because he was limited to only the few liquors in front of him while there was a fully stocked bar 40 feet away. When I asked... More

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

We appreciate your feedback on your last stay with us.We have discussed your concerns with the service at the bar with the appropriate department head. I assure the issue is being handled. We strive to give Excellent service to all of our guest and i apologize that you did not recieve Excellent service from us on this last trip. I... More

Benton, Arkansas
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staid here several times and always come back. This property is clean, staff is friendly and I never had any problems here. Rooms and beds are comfortable, only one thing we have noticed during the last stay was the smell of our suite, which was not very pleasant, but nothing what air freshener couldn't fix. Breakfast was great as usual,... More

Was this review helpful? Yes
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your feedback on your stay with us.We are very excited that you enjoyed your stay with us again, We look forward to seeing you on you next trip to Dallas! More

Houston, Texas
Top Contributor
73 reviews 73 reviews
17 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On a road trip back to Houston from Santa Fe, we decided to redeem a voucher and stay at this location. Mind you, we could have chosen ANY Embassy Suites anywhere, and in retrospect, I cannot imagine why we chose this one. Maybe because we thought it would be "central." It is not. It is also not worthy of the... More

Was this review helpful? Yes 1
ShellyY227, Manager at Embassy Suites Hotel Dallas - Park Central Area, responded to this review

Thank you for your comments and concerns with our hotel and we are consistantly working in every department to make sure that all our guest have a Excellent stay and Excellent service.We hope that you will give us another try and show you the the Excellent service that we are truly known for. Thank you again and have a Excellent... More

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Additional Information about Embassy Suites Hotel Dallas - Park Central Area

Address: 13131 North Central Expressway, Dallas, TX 75243
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Dallas - Park Central Area 3.5*
Number of rooms: 279
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Embassy Suites Dallas

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