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DoubleTree by Hilton Hotel Dallas - Campbell Centre

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8250 North Central Expressway, Dallas, TX 75206
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DoubleTree by Hilton Hotel Dallas - Campbell Centre
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Ranked #83 of 192 Hotels in Dallas
A recent review
5 of 5 stars reviewed 2 days ago
Bruce A Weatherford, United States
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195 reviews from our community

Traveler rating
    48
    71
    45
    20
    11
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44
38
12
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Weatherford, United States
Contributor
18 reviews 18 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel for its proximity to Medical City Hospital. This was my first stay at this property. I was greeted by a very nice front desk person upon check in and the extra amenities that I had requested in advance were taken care of. We were close by North Park Shopping Center where we dined at PF Changs... More 

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tulsa, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Small beds for double rooms. Wall's are very thin you can hear your neighbors. Bathroom piping makes extremely loud noise when turned on. This was the least expensive hotel at $179 a night in the Dallas area.

Review collected in partnership with DoubleTree by Hilton

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MWalzl, General Manager at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear TajK, Thank you for your review of your recent experience. We take all of our guests comments very seriously, as they assist us in improving our operations and services. I will be sure to follow up with our engineering team regarding your comments about the plumbing noises, so that future guests do not have the same issues. I hope... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We stayed in a Jr Suite with two adjoining rooms, which accommodated our large group nicely. We had requested some privacy due to the size of our group, and the rooms served us well as we were insulated behind the elevators. I would definitely stay here again, especially with a large group. The staff was friendly and helpful even with... More 

Review collected in partnership with DoubleTree by Hilton

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Maine, United States
1 review
2 of 5 stars Reviewed 1 week ago

Bad experience room quality noise level from elevators and hallway. Stayed four nights and had little sleep. For the price we felt we should have had a better room. Room was clean and comfortable. Restaurant was great. The staff was friendly.

Review collected in partnership with DoubleTree by Hilton

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MWalzl, General Manager at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear LeslieM, Thank you for sharing your recent experience at our hotel. We want all of our guests to have a comfortable and restful nights sleep. I am sorry if that was not the case for your experience. I am following up on your concerns with our engineering and operations teams to ensure that future guests are not disappointed as... More 

TN
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We booked this hotel for a cheer competition. Perfect location, right across from the mall. We arrived early and the front desk staff was awesome. They allowed us to check in early and offered to store our luggage until the room was ready, so we could go to the mall. Room was ready before we even left for the mall.... More 

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Hamilton, Texas
Top Contributor
74 reviews 74 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently spend a week at the Doubletree while attending the North Texas Irish Festival. During the first few days, snow and sleet made it difficult to park in the open lot. So the hotel advised all its customers to park in its underground parking lot, which was nice and dry. Elevators from the lower levels take you right up to... More 

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Houston, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I was actually DOWNGRADED, I booked a Suite, I confirmed via Email a suite, and based on last horrible experience, I emailed the hotel and let Dustin the MGR know I was coming and expected NO issues, Major dissappointment. I arrived and was told that they were sold out of suites and that they would give me a king bed... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
MWalzl, General Manager at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear Alvaro Fabian R, Thank you for your review of your experience. I am deeply sorry that the room you requested and reserved was not available during your arrival. Our hotel staff does there best to ensure that all guest requests are met. I will be using your situation as a training example to work with our team so that... More 

Grapeview, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The worst place i have ever stayed at !!Tthe front desk staff was horrible the whole time i was in line waiting to get checked in to my room the front desk staff complained about how understaffed they were and that they had bad management,,,okay not somthing i really wanted to hear!! after being checked in to my room that... More 

Was this review helpful? Yes 1
MWalzl, General Manager at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear JuliaL, Thank you for sharing your comments about your stay. I am horrified that this was your experience. Our team prides itself on providing great service, and we strive to exceed your expectations. I would like to personally apologize that we failed you. I would like an opportunity to learn more about your experience and make it right. Please... More 

Norman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed there for North Texas Irish Festival and associated jams. Our room was quiet, even though in the HALL could faintly hear music coming from room next door. "Best cookies in the world" my husband says, and staff very friendly. Friend who would have shared our room got sick & couldn't come; we enjoyed a couples weekend.

Review collected in partnership with DoubleTree by Hilton

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Allen, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

No spare toilet paper, existing roll 2/3 used already. Had to call for a spare roll. No towel rod in bathroom near sink. One single chair in room for two persons. Called the first evening, promised chair, never happened. Called 3 times the next morning, additional chairs finally delivered 5 minutes before in-room breakfast arrived. Air conditioner not working, room... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
MWalzl, General Manager at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear EdmondC, Thank you for your review. I greatly appreciate your feedback and I sincerely apologize for the issues that you experienced during your stay. I take all of our guest feedback very seriously, and use comments such as yours to continuously improve our service and operations. As a hotel, we have a goal to provide excellent service where everything... More 

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