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Sheraton Dallas Hotel by the Galleria

3.5 of 5 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Certificate of Excellence 2014
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Sheraton Dallas Hotel by the Galleria
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Sheraton Dallas Hotel by the Galleria
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440 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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biztraveler201
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I did a one night, late arrival stay here in Jan 2015. I have used this facility for meeting events in the past, and I'll incorporate that into my notes. CheckIn - It was late, but there were three employees in the lobby, and I was checked in within three minutes of arrival. Despite being on I-635, which is undergoing... More 

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Great Northwest
Top Contributor
151 reviews 151 reviews
96 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for business in January 2015. Pluses: -Staff is extremely friendly and helpful -Brand new fitness center -New bedding, very comfy -Quiet and secure Cons: -Poor location in the middle of freeway exile. You can't walk anywhere, not even across the street, because of the freeway. -Internet access costs a ridiculous $12.95/day. When will hotels realize this is... More 

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Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Just checked in- process was smooth. Rooms are so pretty and modern. Carpet is clean and soft. Bathrooms are small, but doable. Almost Everything has been upgraded in the rooms and they colors are nice. The lobby is beautiful! There's a business area, restaurant and bar. The pictures online are exactly right- no old pics posted!

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Seneca, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I throroghly enjoyed my recent stay at this hotel. The staff was exceptional. I especially enjoyed the Club Level lounge, the fitness facility and the bar area. The General Manager, Lance Misner, was very attentive and caring in his follow-up concerning my stay. The hotel is right next to some of the best shopping anywhere. I would highly recomment this... More 

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SFO
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

SPG Platinum member - stayed here on 1/15 on a last minute trip because all other SPG options were full. As with most of the Sheraton properties I've stayed at, Check in was a pleasant experience with friendly quick service. Recent lobby remodel looks great but that's about it. Pros: Nice, efficient front desk staff, close to a popular mall... More 

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Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Bztrvl, Thank you for your response, I truly appreciate your feedback. I sincerely apologize for our poor performance during your stay. I will review your feedback with our operational staff in order to make immediate and sustained improvements. These items are certainly not the way we conduct our business and not reflective of the top 25% overall guest satisfaction... More 

Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to finish our Florida holiday with a little shopping side trip for 5 nights at Dallas before I long trip home to Australia. As we arrived late we had dinner at the bar/restaurnat/cafe. The service staff were very friendly and attentive. It was a lovely atmosphere and overall the food was good. The Maître d of the hotel... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the hotel is very conveniently located at the intersection of two major highways and very close to the Galleria. It seems like it's an older building that has been renovated pretty well. The lobby and bar area are very nicely done and comfortable. We were greeted warmly and well taken care of at check in. The elevators we a minor... More 

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Walnut Creek, California
Top Contributor
232 reviews 232 reviews
74 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sheraton near the Galleria (5-10 minute walk to the Galleria) had reasonable rates so I decided to stay there instead of at the Westin Galleria where my meeting was being held. Unfortunately while I was there they were having trouble with the elevators and only one of three was working properly; so on top of my walk to the... More 

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Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Ray, Thank you for taking the time to comment on your recent stay. I apologize that you were not completely satisfied with your stay. We take our guests feedback very seriously. I will share your comments with our team in order to address appropriately. I certainly hope that you will forgive and allow us another chance to serve in... More 

Plano, Texas
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had booked 8 nights stay at the Sheraton Dallas Hotel by the Galleria, Dallas, TX using my Starpoints. I was shocked to know that the hotel checked me out without notice after 6 nights. I needed 8 nights to make it to Platinum status with SPG group, and that was the reason for making this hotel reservation in the... More 

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South Milwaukee, Wisconsin, United States
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a beautiful place for a conference. The people all exceptionally kind from the from the front desk to maintenance. Love the decor & the beds were super comfortable! Smart to have eco friendly incentives.Thank You Sheraton!

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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#5 Green Hotel in Dallas
#34 Romantic Hotel in Dallas
#38 Business Hotel in Dallas
#38 Family Hotel in Dallas

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