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Sheraton Dallas Hotel by the Galleria

#31 of 193 Hotels in Dallas
GreenLeadersSilver level
4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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1 room 1 guest
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Sheraton Dallas Hotel by the Galleria
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494 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent only one night here in August 2015. It is a very comfortable business hotel. Several major airlines put their crews here. All the amenities one would expect of a 4 star hotel chain, comfy beds, clean rooms, good wifi, pool and workout gym (not huge but adequate) etc. The free breakfast was not extravagant, but included the kind... More 

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Oklahoma City, Oklahoma
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

For the price, go somewhere else. Just because the name says Sheraton, doesn’t mean they are all the same. I was so disappointed in this property and the staff. The property is quite old. A coat of paint doesn’t hide that fact. I will say it was very close to the Tollway, LBJ, Beltline/Addison area for resturaunts and of course... More 

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Houston
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed for one night but the hotel is beautiful and very well kept. The rooms were nice, spacious and tidy, with comfy beds. The beds were so enchanting, we found ourselves unexpectedly napping. The staff was very helpful & friendly. A donation is made to a group that helps teens with addiction if you opt of of housekeeping... More 

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Houston, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my sister and my two kids. The lady the checked me in, Vanessa was AWESOME! She was super polite and even more helpful because I called down to the desk for help a few times. Beds were comfy and the down comforter was great, I would definitely come back here to stay if I'm in the... More 

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Cheyenne, Oklahoma
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here with our kids for a weekend getaway. We liked the location by the Galleria Mall. The hotel itself was average. It was a smaller, older room than I had anticipated. The lobby was really nice and breakfast was great. The smell in the room was strange but I think it was the cleaning products they use.

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Roanoke, Virginia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for three days while working in the area. The front desk went out if their way to recommend places to eat, feedback on next way to get to point A to point B and even looked after my luggage on my last day since my flight was a late one. Breakfast was fresh and offered a variety of... More 

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Greeted by very friendly staff. Rooms are clean & comfortable. However, it's not attached to the Galleria but that didn't bother us. Close to the LBJ freeway which was convenient. Overall, nice hotel.

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NLR
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for business years ago. Back then, on check-in, the clerk gave me two keys and specifically told me "This one is for YOUR room", which I found interesting because I had booked the same room type for both me and my husband and his employee and his wife. So, thinking it wasn't a big deal,... More 

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Los Angeles, California
Level Contributor
267 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed July 16, 2015

I have stayed happily at the Westin which is actually attached to the galleria. I found it annoying that I had to walk under a freeway to get to the mall. The hotel was hosting a lot of sports teams when I visited. I did not like my room which was supposed to be a platinum upgrade. Room was not... More 

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Eddie P, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

I am deeply troubled to hear about your experience at our hotel. We appreciate you taking the time to share your feedback, as this level of detail is important to us so we can improve for future experiences. We are terribly sorry that we failed to meet your expectations during your stay. Please rest assured that we have addressed your... More 

Atlanta, Georgia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 7, 2015

I have had several stays at this hotel and find it to be a comfortable business hotel that is convenient and has all the basic amenities. The Club Room has a wonderful attendant and the front desk is always willing to assist. The breakfasts are consistent, the coffee makers work fine and I have never had a problem with the... More 

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