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Sheraton Dallas Hotel by the Galleria

3.5 of 5 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Certificate of Excellence 2014
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Sheraton Dallas Hotel by the Galleria
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Sheraton Dallas Hotel by the Galleria
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447 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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atlanta
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived with 5 girls for a cheer competition and they didn't have our rooms ! Not only that they were rude!!! Do not stay here ! They were not accommodating I can't even begin to tell you. They were truly baffled by the whole check-in process. The bar tender Kay was actually a pleasure and very helpful. I wish... More 

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roadie
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The gym the room everything was fantastic. Its location to the mall made not having a car much better. And the bar downstairs myself and my group enjoyed hugely. I always enjoy the amenities that Sheraton's offer and this on was no different. Did I mention the fabulous gym

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Grand Rapids, Michigan
Top Contributor
66 reviews 66 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was on staff for the National Championship for college football this year and stayed at the Sheraton. Galleria. I have to say, the location isn't the greatest but what that lacked was made up by the continually high and efficient service of every department of that hotel. From the front desk to restaurant service. Conference services. The driver of... More 

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Senior Contributor
27 reviews 27 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for couple of days. My second time here. Free breakfast buffet for us. Im not sure if its for everybody. Same bfast everyday. But its okey. Better that nothing. Anyway, they have a free shuttle going and coming back to walmart at galleria mall. Just ask the front desk (dont forget ur tip). About the room. It was... More 

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McKinney, Texas
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I took a weekend away and decided to stay here. The lobby was beautiful, and I was excited to start a little personal babymoon before my twins arrive! Upon arrival, after waiting several people deep to check in, the associate handed me my key card. I stood there waiting for him to tell me where the elevator is, or where... More 

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Lance M, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear JETSETG, Thank you for taking the time to share you experience about your recent stay at our hotel. I am deeply troubled to hear about your experience. This level of detail is important to us so we can improve for future experiences. We are terribly sorry for the inconvenience you were caused upon arrival, the service your received is... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay at the hotel on January 31,2015. I am a retired service member that stayed at many hotels throughout my 20 years, this one by far is the best. Its rare that you find staff that's accommodation and very nice with that said I would like to give kudos to Mr. Bryan Erdley, he made my stay feel like... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in was very fast!! Rooms have been updated and nice. We stayed in a room with two queen beds and it was very roomy. Bathroom ceiling was VERY LOW! I am 5'8" and I could reach up and touch it. The Shower was okay but beware of the soap holders! I hit my elbow and my 6'1" husband hit... More 

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biztraveler201
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 24, 2015

I did a one night, late arrival stay here in Jan 2015. I have used this facility for meeting events in the past, and I'll incorporate that into my notes. CheckIn - It was late, but there were three employees in the lobby, and I was checked in within three minutes of arrival. Despite being on I-635, which is undergoing... More 

Was this review helpful? Yes 1
Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear DJ, Thank you for your feedback. I reviewed your comments regarding your stay with us at the Sheraton Dallas Hotel by the Galleria. As a management team we take all comments seriously and share them with our staff. I would like to apologize for the inconveniences that you experienced with your stay. I myself travel and know just how... More 

Great Northwest
Top Contributor
152 reviews 152 reviews
96 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed January 19, 2015

I stayed here for business in January 2015. Pluses: -Staff is extremely friendly and helpful -Brand new fitness center -New bedding, very comfy -Quiet and secure Cons: -Poor location in the middle of freeway exile. You can't walk anywhere, not even across the street, because of the freeway. -Internet access costs a ridiculous $12.95/day. When will hotels realize this is... More 

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 16, 2015

Just checked in- process was smooth. Rooms are so pretty and modern. Carpet is clean and soft. Bathrooms are small, but doable. Almost Everything has been upgraded in the rooms and they colors are nice. The lobby is beautiful! There's a business area, restaurant and bar. The pictures online are exactly right- no old pics posted!

Was this review helpful? Yes 1
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#5 Green Hotel in Dallas
#31 Romantic Hotel in Dallas
#37 Business Hotel in Dallas
#38 Family Hotel in Dallas

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