We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 188 Dallas hotels

Sheraton Dallas Hotel by the Galleria

3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Hotel amenities
Save Saved
You added Sheraton Dallas Hotel by the Galleria to your Saves list
Sheraton Dallas Hotel by the Galleria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
76%
Ranked #30 of 188 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 5 days ago
jlutzky Los Angeles, California
Write a Review

408 reviews from our community

Traveler rating
    161
    146
    65
    23
    13
See reviews for
73
75
35
158
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Contributor
19 reviews 19 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed over a weekend in July. The hotel is close by the Galleria, but isn't within walking distance of anything. We stayed on in a club room on the 12th floor. The rooms were nice but nothing fancy. Bathroom was fairly small and the TV was fairly small and not all the channels were HD. The... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Researching hotel rooms for the upcoming weekend for family coming in from out of town. Found an excellent rate on Sheratons direct website. After I booked, I decided to go back and book a second room so that we wouldn't have to travel back and forth to visit our family members and the hotel was sold out for that date... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Msmissee33, We sincerely apologize that there was a system error in our online reservation center. We are happy to offer a rate of $69, which is nearly $60 less than the best available rate currently selling online. We are also including breakfast for two which is a $35 value. Once again we apologize, hope that you will forgive us... More

NYC
Top Contributor
100 reviews 100 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I have mixed feelings about this hotel. It is a Sheraton but it is run more like a low end Four Points. The front desk staff at night is not cutomer service oriented and really did not recognize my Paltinum status. The hotel touts the $17 million spent in the lobby and it is nice. However, they shoud have put... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 5 nights in mid-August having got a great rate on Hotwire. The front desk welcome was very good and as I am an SPG member the parking rate was reduced to $6 per night and the wifi was included for free - fantastic! The rate didn't include breakfast but we did have the buffet... More

Was this review helpful? Yes
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for your feedback and for being a loyal SPG member. I am pleased to hear you managed to find a great rate – We offer many packages which suit all budgets and you were able to take advantage of the many benefits that SPG offers! I will pass on your comments to the executive chef as should be... More

Adelaide
Top Contributor
66 reviews 66 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here after flying from Sydney to Dallas, found it excellent for the price. Very quiet & comfortable, excellent bed - all I want from a hotel. Found the in house bar near the check in desk was a great place to have a quiet drink.

Was this review helpful? Yes
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

I usually love Sheratons, but this one fell flat. Elevators were broken floor level was scorching hot, and they just didn't seem to have it all together. Renovations had taken place in the lobby though, and I can only assume that the underlying infrastructure was coming next, but we will see if that actually takes place. Book only if the... More

Was this review helpful? Yes
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear wwput, Thank you for taking the time to share your thoughts with us. We are happy you enjoyed , but we’re very sorry you didn’t enjoy your overall stay with us. Our elevators are currently in full working order and we working closely with our elevator company to keep the elevators operating at all times. We have high expectations... More

Dublin
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 12, 2014

This is a standard Sheraton, nothing revolutionary and nothing terrible exactly what I expect for the price range. The lobby and common areas are nice, they seem recently renovated. The poor elements of this hotel start at check in, I found the front desk team throughout my week long stay poor. Not only did I not feel welcome, anytime I... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear PC Dublin, Thank you for your feedback and taking the time to post a review. I am happy to hear you found our staff to be friendly and helpful in the restaurant, in particular Manuel. We will certainly share this success with him. I do apologize if the front desk did not make your feel welcome, I can assure... More

Bonita Springs, Florida
Top Contributor
89 reviews 89 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 5, 2014

I Love Sheratons this one was just meh... my room although clean so so large and cavernous with odd scraps of furniture it felt awkward like I was staying in someones old storage room. Was kinds depressing and even for a top floor was dark....its was just weird. The hotel itself was fine but a bit too busy and impersonal.... More

Was this review helpful? Yes 1
Manila, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed on the 4th floor and our room is just in front of the elevator. The room is okay and can fit 4 adults coz we got the 2 double beds. Bed and linens were nice and comfty. We had a good nice sleep on our 7 nights at the hotel. It is near the Galeria mall. Hotel offers... More

Was this review helpful? Yes 2
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Shei F, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you found our location convenient! Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you make your way back to Dallas... More

A TripAdvisor Member
4 of 5 stars Reviewed July 14, 2014

Loved the design quality of the rooms: most hotels spend the majority if time and money on lobbies, but the room was beautiful! Staff was friendly, quiet hotel. I would give a 5-star if the view has been better than a gravel rooftop, especially because everything else had so much detail. Even a nicer roof material would have been nice.... More

Was this review helpful? Yes 2
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear TripAdvisor Member, Thank you for your feedback and taking the time to post a review. I apologize for the roof top view, we do have alternative views and we would love the opportunity to provide one on your next trip! On a more positive note I am pleased you loved the design of your room and you found our... More

Owners: What's your side of the story?
If you own or manage Sheraton Dallas Hotel by the Galleria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Dallas Hotel by the Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Travelocity, Orbitz, Tingo, Priceline, HotelsClick, Hotels.com, Odigeo and Venere so you can book your Sheraton Dallas Hotel by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dallas Sheraton

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
View from room (3)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (9)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Dining (4)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Dallas with
any amenities