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All 188 Dallas hotels

Sheraton Dallas Hotel by the Galleria

3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Sheraton Dallas Hotel by the Galleria
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76%
Ranked #30 of 188 hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Nick M Adelaide
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403 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Adelaide
Top Contributor
56 reviews 56 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here after flying from Sydney to Dallas, found it excellent for the price. Very quiet & comfortable, excellent bed - all I want from a hotel. Found the in house bar near the check in desk was a great place to have a quiet drink.

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I usually love Sheratons, but this one fell flat. Elevators were broken floor level was scorching hot, and they just didn't seem to have it all together. Renovations had taken place in the lobby though, and I can only assume that the underlying infrastructure was coming next, but we will see if that actually takes place. Book only if the... More

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Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear wwput, Thank you for taking the time to share your thoughts with us. We are happy you enjoyed , but we’re very sorry you didn’t enjoy your overall stay with us. Our elevators are currently in full working order and we working closely with our elevator company to keep the elevators operating at all times. We have high expectations... More

Dublin
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a standard Sheraton, nothing revolutionary and nothing terrible exactly what I expect for the price range. The lobby and common areas are nice, they seem recently renovated. The poor elements of this hotel start at check in, I found the front desk team throughout my week long stay poor. Not only did I not feel welcome, anytime I... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear PC Dublin, Thank you for your feedback and taking the time to post a review. I am happy to hear you found our staff to be friendly and helpful in the restaurant, in particular Manuel. We will certainly share this success with him. I do apologize if the front desk did not make your feel welcome, I can assure... More

Bonita Springs, Florida
Top Contributor
88 reviews 88 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I Love Sheratons this one was just meh... my room although clean so so large and cavernous with odd scraps of furniture it felt awkward like I was staying in someones old storage room. Was kinds depressing and even for a top floor was dark....its was just weird. The hotel itself was fine but a bit too busy and impersonal.... More

Was this review helpful? Yes 1
Manila, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed on the 4th floor and our room is just in front of the elevator. The room is okay and can fit 4 adults coz we got the 2 double beds. Bed and linens were nice and comfty. We had a good nice sleep on our 7 nights at the hotel. It is near the Galeria mall. Hotel offers... More

Was this review helpful? Yes 2
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Shei F, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you found our location convenient! Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you make your way back to Dallas... More

A TripAdvisor Member
4 of 5 stars Reviewed July 14, 2014

Loved the design quality of the rooms: most hotels spend the majority if time and money on lobbies, but the room was beautiful! Staff was friendly, quiet hotel. I would give a 5-star if the view has been better than a gravel rooftop, especially because everything else had so much detail. Even a nicer roof material would have been nice.... More

Was this review helpful? Yes 2
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear TripAdvisor Member, Thank you for your feedback and taking the time to post a review. I apologize for the roof top view, we do have alternative views and we would love the opportunity to provide one on your next trip! On a more positive note I am pleased you loved the design of your room and you found our... More

Top Contributor
62 reviews 62 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 12, 2014

The hotel still is way above average. But, when you check in at midnight, you want to go to sleep. First, my room key didn't work. Next the air conditioner was struggling to cool the room. But the main irritant, last visit and this, was the lack of any electrical outlets near the bed. Actually, the outlet is located squarely... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Tim D, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel for your visit. I apologize for the electrical outlets, we do offer alternatives at the front desk. We provide the comforters in the room to ensure we... More

Dartmouth, Massachusetts
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 9, 2014

This hotel was nice and comfy, and as a bonus I had a view of amazing fireworks from my room. The beds were nice and clean as was the bathroom. Great workout facility. Pool looked nice but didn't use it. Food was good, service kind of slow even though the bar wasn't busy. Beware of the far left elevator. I... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Luluflies, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. I am happy to hear the Sheraton... More

Rothschild, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 3, 2014

I simply stayed here because the conference I was attending was at the hotel. I was not overly impressed. At first I got the run around on room prices and was hoping to get the rate my conference was offering. They could only guarantee that for the 1st night and then the rest of my stay I had to pay... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Alicia S, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the we did not have the group rate available when you arrived and we apologize for the room issues you encountered. I am... More

PEI
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

We were visiting family and found the location perfect for getting to and fro. We visited the Perot Museum, the 6th Floor Depository and the Aquarium in Dallas and also traveled to Mesquite for a rodeo.The construction was a bit scary at first but no real issue once you understood the layout. The breakfast buffet had an excellent variety of... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
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Also Known As:
Dallas Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Dallas #22 Romantic Hotel in Dallas #28 Family Hotel in Dallas #31 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
The Sheraton Dallas North Hotel near the Galleria is a 14-floor high rise hotel surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor. ... more   less 
Number of rooms
309

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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