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Sheraton Dallas Hotel by the Galleria

#33 of 192 Hotels in Dallas
GreenLeadersSilver level
4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Sheraton Dallas Hotel by the Galleria
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Sheraton Dallas Hotel by the Galleria
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464 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Preston, United Kingdom
Top Contributor
112 reviews 112 reviews
30 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've not stopped in a Sheraton Hotel before our trip to Dallas. If the standard of this hotel is anything to go by, I'll be using the group far more often. From the extremely slick, professional and friendly check in, to our room itself, I would have to work very hard to fault the place. We had a standard double... More 

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in a very accessible and centralized location. Addison was only 10 minutes away and Grapevine was 25 minutes. We were pleased with our stay. The lobby had beautiful backgrounds for our pictures...looks like that was the focus in their renovations. Room was clean. Breakfast was filling with enough variety for the whole group which was included in... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Excellent for a romantic getaway!! The hotel was newly updated, very clean, and comfortable. I always do a cleanliness check prior to bringing my luggage into a room and I had absolutely no complaints. The bed and pillows were so comfortable! The staff was amazing and so helpful!! We will definitely be back when in the Dallas area.

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this property while on a business trip, nicely updated lobby and decent rooms. Bed was uncomfortable and hard, but room was extremely clean and had everything needed close at hand. Nice easy walk to the Mall. My only complaint, the hallways are dark, I believe they have some energy saving lighting but in the evening the hallways did... More 

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Houston, TX
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I decided to visit a friend in Dallas last minute and booked the Sheraton the morning I arrived. I checked in late, but the front desk was very accommodating and extremely nice. They even upgraded me to the 15th floor where I had access to the Club Lounge, free wifi and complimentary breakfast the next morning! I have read some... More 

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Houston, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The weather was awful but the stay here was delightful...the lobby bar was enjoyable and comfortable. The concierge 'John' was so personable and helpful a true asset to this hotel. Very convenient location within walking distance of the Galleria I'll stay again!

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Bere Regis, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a relatively new hotel by a great shopping mall. Close to outlets and places of interest including Southfork Ranch and Cowtown. Great trip for Black Friday! You would need transport however but hiring a car was very reasonable.

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Austin, Tx
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very good value at this hotel. Hotel is very clean and staff has been friendly at each of my stays. Breakfast has very good options. Close to lots of good restaurants and easy access to downtown. Would definitely stay again.

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Los Angeles, California
1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

I came across Nealy - an excellent waitress that went above and beyond with her service. Definitely made my luncheon enjoyable and I will visit again. Not sure what was better, the food (buffalo wrap) or her service but ask for NEALY.

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Fort Mill, South Carolina
Top Contributor
56 reviews 56 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 10, 2015

Stayed three nights here for business last month and overall it was a decent stay. Bed was comfortable and staff was pleasant. Good location. The things that needed improvement were as follows: hair dryer didn't work, no vent/fan in bathroom, club lounge was never stocked with snacks or beverages and we were told by the front desk that it is... More 

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