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All 188 Dallas hotels

Sheraton Dallas Hotel by the Galleria

3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Sheraton Dallas Hotel by the Galleria
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77%
Ranked #24 of 188 hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
Shei F Manila, Philippines
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404 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Manila, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed on the 4th floor and our room is just in front of the elevator. The room is okay and can fit 4 adults coz we got the 2 double beds. Bed and linens were nice and comfty. We had a good nice sleep on our 7 nights at the hotel. It is near the Galeria mall. Hotel offers... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Shei F, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you found our location convenient! Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you make your way back to Dallas... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Loved the design quality of the rooms: most hotels spend the majority if time and money on lobbies, but the room was beautiful! Staff was friendly, quiet hotel. I would give a 5-star if the view has been better than a gravel rooftop, especially because everything else had so much detail. Even a nicer roof material would have been nice.... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear TripAdvisor Member, Thank you for your feedback and taking the time to post a review. I apologize for the roof top view, we do have alternative views and we would love the opportunity to provide one on your next trip! On a more positive note I am pleased you loved the design of your room and you found our... More

Top Contributor
60 reviews 60 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel still is way above average. But, when you check in at midnight, you want to go to sleep. First, my room key didn't work. Next the air conditioner was struggling to cool the room. But the main irritant, last visit and this, was the lack of any electrical outlets near the bed. Actually, the outlet is located squarely... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Tim D, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel for your visit. I apologize for the electrical outlets, we do offer alternatives at the front desk. We provide the comforters in the room to ensure we... More

Dartmouth, Massachusetts
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was nice and comfy, and as a bonus I had a view of amazing fireworks from my room. The beds were nice and clean as was the bathroom. Great workout facility. Pool looked nice but didn't use it. Food was good, service kind of slow even though the bar wasn't busy. Beware of the far left elevator. I... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Luluflies, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. I am happy to hear the Sheraton... More

Rothschild, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I simply stayed here because the conference I was attending was at the hotel. I was not overly impressed. At first I got the run around on room prices and was hoping to get the rate my conference was offering. They could only guarantee that for the 1st night and then the rest of my stay I had to pay... More

Was this review helpful? Yes 1
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Alicia S, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the we did not have the group rate available when you arrived and we apologize for the room issues you encountered. I am... More

PEI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were visiting family and found the location perfect for getting to and fro. We visited the Perot Museum, the 6th Floor Depository and the Aquarium in Dallas and also traveled to Mesquite for a rodeo.The construction was a bit scary at first but no real issue once you understood the layout. The breakfast buffet had an excellent variety of... More

Was this review helpful? Yes 1
Huntsville, Missouri, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The Beds was Great. The Staff Great. elvators did not work and when they was it was slow. Our room was on the 11 th floor and we had to to take stairs. Everything was extra bottled water in the room was $4.00 dollars. The pool was like swimming in a parking lot and was painted BROWN. It even looked... More

Was this review helpful? Yes
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Marl P, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. I am happy to hear the... More

florida
Top Contributor
229 reviews 229 reviews
92 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights. There was a large convention going on but the service was satisfactory. There were problems with the elevators The room was comfortable. we were upgraded to a deluxe room.Breakfast came with the room and was ok with lots of choices but no deviation during our stay. The Club lounge was not really worth the extra... More

Was this review helpful? Yes
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Bradyboy2, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. The Sheraton Club Lounge has a upgraded... More

Mumbai (Bombay), India
Top Contributor
104 reviews 104 reviews
63 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in a Queen size room which was tiny by all standards. The breakfast room was crowded with kids due to some soccer championship. The shower was not working properly. But still a four star because I was there just for a sleepover using my SPG points and had no expectations. The staff was friendly and the view of... More

Was this review helpful? Yes
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Aayushrivastava, Thank you for your feedback and taking the time to post a review and using your SPG points to stay with us. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that you were not pleased with the room size, the shower not working properly, and the... More

Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited on business with a very short stay. I arrived early Sunday evening, attended a conference at the hotel until 5:30 p.m., and left quickly afterwards. The staff members were very helpful, from suggesting a place to eat to helping me obtain my airline confirmation. The hotel is about 20 minutes from Love airport. There is construction around the... More

Was this review helpful? Yes
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear 14crystallynn , Thank you for your feedback and taking the time to post a review and we are happy to hear you enjoyed your visit with us. I wanted to take a moment to apologize for the problems that you experienced with the pool size, however in the future we would be happy to provide you a shuttle to... More

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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
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Also Known As:
Dallas Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Dallas #18 Romantic Hotel in Dallas #23 Business Hotel in Dallas #28 Family Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
The Sheraton Dallas North Hotel near the Galleria is a 14-floor high rise hotel surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor. ... more   less 
Number of rooms
309

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