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Sheraton Dallas Hotel by the Galleria

#35 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Sheraton Dallas Hotel by the Galleria
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Sheraton Dallas Hotel by the Galleria
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459 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The weather was awful but the stay here was delightful...the lobby bar was enjoyable and comfortable. The concierge 'John' was so personable and helpful a true asset to this hotel. Very convenient location within walking distance of the Galleria I'll stay again!

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Bere Regis, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a relatively new hotel by a great shopping mall. Close to outlets and places of interest including Southfork Ranch and Cowtown. Great trip for Black Friday! You would need transport however but hiring a car was very reasonable.

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Austin, Tx
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good value at this hotel. Hotel is very clean and staff has been friendly at each of my stays. Breakfast has very good options. Close to lots of good restaurants and easy access to downtown. Would definitely stay again.

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came across Nealy - an excellent waitress that went above and beyond with her service. Definitely made my luncheon enjoyable and I will visit again. Not sure what was better, the food (buffalo wrap) or her service but ask for NEALY.

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Fort Mill, South Carolina
Top Contributor
51 reviews 51 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed three nights here for business last month and overall it was a decent stay. Bed was comfortable and staff was pleasant. Good location. The things that needed improvement were as follows: hair dryer didn't work, no vent/fan in bathroom, club lounge was never stocked with snacks or beverages and we were told by the front desk that it is... More 

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Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay. Found the renovations very appealing and enjoyed the breakfast as well. Service was very prompt and courteous and I found our room to be clean and comfortable. The locale was convenient in regards to shopping and restaurants.

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Cedar Park, Texas
Top Contributor
154 reviews 154 reviews
32 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 23, 2015

We got a good price for a night here and it was definitely worth what we paid, but I can't say I'd pick this hotel over any others. The hotel felt dated and old. Elevators were slow, carpet worn and dingy, room amenities poor. Breakfast was included and was average.

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Eddie P, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time out to review our hotel. Please except our sincerest apologies for the poor first impression of our hotel. Your feedback is important to us, and I can assure you that we shared your complaints with our operations team and management for their review. Thank you again for your feedback and we hope you will... More 

Tyler, Texas, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 20, 2015

My wife and I were looking for a quick Spring Break getaway close to home (Longview, Texas), and we chose the City of Dallas and the Sheraton Galleria specifically because of the close proximity to good shopping/restaurants at the Dallas Galleria and the Mortenson-Meyer Symphony Hall (our ultimate reason for going to Dallas). The Sheraton Galleria's hotel staff was cordial... More 

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Mansfield, Texas
1 review
4 of 5 stars Reviewed March 20, 2015

My daughters and I stayed in the Junior Suite and we were very comfortable. The fridge and microwave came in handy with leftovers from a nearby restaurant. Room was clean and the fold out couch was very comfy (even though they didn't bring me the extra comforter I requested). The ladies at the front desk could be a little more... More 

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Tuscaloosa, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

I was in Dallas on business and am so glad I stayed here. It was so convenient to many Dallas suburbs. The staff was friendly, they helped me with an additional reservation, and the restaurant food was great and had great prices during happy hour. I had to go to another city on business, but changed my reservation to stay... More 

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