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All 188 Dallas hotels

Sheraton Dallas Hotel by the Galleria

3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
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Sheraton Dallas Hotel by the Galleria
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Ranked #31 of 188 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
1ibrahim
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
46 reviews 46 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel with many restaurants and great views. There are many things to do in this part of Dallas and many kinds of food to eat or try. There is also a walk within walking distance. There is a large fitness center here and the swimming pool is on the 4th floor with a beautiful view and... More

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Lakewood, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had stayed here on business in September 2014. The hotel staff was extremely helpful and tried to make sure that I had a great stay. The rooms were clean and I asked for a late check out and of course they told me that it was ok. If I come back to Dallas I would definitely stay there again.

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Seattle
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed here a couple of weekends. Always pleasant, well-trained staff. Breakfast is great. Pool was a joy for the children to play in. Parking complimentary 1/2 price, free internet on weekends. Staff makes every effort to please. Beds superb, but full-size (not queen) in double rooms.

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Palestine, Texas, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had a pre-paid reservation at Le Meridien, which is across the street from the Galleria. We specifically chose the Le Meridien for its location. Due to some internal glitches with Le Meridien we were sent to this Sheraton. Although it is a decent hotel, it was definitely a down grade from the hotel we booked originally and by no... More

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Kyle, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice facility. We stayed on the exclusive 15th floor with access to the Sheraton Club. VERY nice amenity. Access to a computer and printer and a little more private breakfast and Happy Hour. The breakfast downstairs had a much larger selection so that was very nice as well. The down pillows and comforter in the room were awesome!

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Hatillo, Puerto Rico
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After a long 5 hour drive from Houston we decided to stay at the Sheraton (sept. 22 around 9:30PM), the lobby looks new, trendy and inviting. We got a good rate, it didn't include the parking ($12 daily) and because of that they "gave" us free breakfast, to compensate for the parking rate. We got to our room (clean but... More

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Manny V, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear RuizMel, Thank you for taking the time to provide us with feedback about your recent stay. I am sorry to hear of your experience and apologize that there was no follow up on such an important matters. We have addressed your comments with our Front Desk who is terribly sorry for the inconvenience caused to you and will look... More

Los Angeles, California
Contributor
19 reviews 19 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 16, 2014

My wife and I stayed over a weekend in July. The hotel is close by the Galleria, but isn't within walking distance of anything. We stayed on in a club room on the 12th floor. The rooms were nice but nothing fancy. Bathroom was fairly small and the TV was fairly small and not all the channels were HD. The... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 15, 2014

Researching hotel rooms for the upcoming weekend for family coming in from out of town. Found an excellent rate on Sheratons direct website. After I booked, I decided to go back and book a second room so that we wouldn't have to travel back and forth to visit our family members and the hotel was sold out for that date... More

Was this review helpful? Yes 3
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Msmissee33, We sincerely apologize that there was a system error in our online reservation center. We are happy to offer a rate of $69, which is nearly $60 less than the best available rate currently selling online. We are also including breakfast for two which is a $35 value. Once again we apologize, hope that you will forgive us... More

NYC
Top Contributor
101 reviews 101 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 12, 2014

I have mixed feelings about this hotel. It is a Sheraton but it is run more like a low end Four Points. The front desk staff at night is not cutomer service oriented and really did not recognize my Paltinum status. The hotel touts the $17 million spent in the lobby and it is nice. However, they shoud have put... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 10, 2014

We stayed at this hotel for 5 nights in mid-August having got a great rate on Hotwire. The front desk welcome was very good and as I am an SPG member the parking rate was reduced to $6 per night and the wifi was included for free - fantastic! The rate didn't include breakfast but we did have the buffet... More

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Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for your feedback and for being a loyal SPG member. I am pleased to hear you managed to find a great rate – We offer many packages which suit all budgets and you were able to take advantage of the many benefits that SPG offers! I will pass on your comments to the executive chef as should be... More

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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
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Also Known As:
Dallas Sheraton

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