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Doubletree Dallas Near the Galleria

3.5 of 5 4099 Valley View Lane, Dallas, TX 75244
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Certificate of Excellence 2014
Doubletree Dallas Near the Galleria
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Doubletree Dallas Near the Galleria
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357 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Nothing special. Just the basics. Property and rooms are a little dated. Very poor lighting in room and bathroom. If you are looking for an average place to stay for your meetings in the surrounding office park, this is the place.

Review collected in partnership with DoubleTree by Hilton

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Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

Patakjots - Thank you for your recent feedback. We are pleased to hear that our location worked well for your business trip. We hope you will choose to stay with us again the next time you are in north Dallas. Thanks again! More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Creepy atmosphere, lousy location stuck amid round the clock highway construction, snippy desk staff, hit-or-miss maid service with trashcan-empty-roulette by the day. To cap it off, stuff was stolen from my room. No safe was provided in the room. Basically Abandon all hope ye who enter here, this could be a gateway to hell. Not for sure but I'm just... More 

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

Traveling_Gal71 - We are very disappointed to hear that you didn't have an enjoyable stay with us recently! We certainly are not the newest hotel in town but we work really hard every day to provide a clean product & deliver top notch customer service. This is certainly mentioned in many of our reviews that have been posted. Regardless, we... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We had a room on executive level. Not sure what the difference would be except $10 more. The room was fine. Nothing special. I rather expected something better from a Hilton or doubletree, but this was an average room. The best part was the shower which was nice. Low water pressure in the sink and towels were rather thin. But,... More 

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Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

LindaC - Thank you for your recent feedback on our property. We apologize if we fell short of your expectations. we strive every day to provide an enjoyable stay for all of our guests by providing a clean product as well as superior customer service. We do hope you choose to stay with us again in the future. Thanks again! More 

Saint Paul, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is top-notch, willing to listen and make it easy to check in. The hotel is right off of I-635 and Midway, near a ton of restaurants and plenty of parking. They even have a pool (although I never leave enough time in my schedule to use it!)

Review collected in partnership with DoubleTree by Hilton

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Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

NicoleGN - Thank you for your recent review of our property. We really appreciate our customer's feedback as it helps us strive for excellence. So glad that you mentioned our amazing staff. They truly work hard every day to deliver superior customer service. We hope to see you again in the near future. Thanks again! More 

Corpus Christi, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect location next to the Galleria and great value for a for a clean well furnished hotel. Nice well lit parking lot. Right off the highway but lots of construction in the area though, access not great.

Review collected in partnership with DoubleTree by Hilton

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Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

JoshuaM - We really appreciate you taking a few moments to post a review of our property. We are pleased to hear that you had an enjoyable stay & found us to provide you with a good value. We hope you will tell your friends that travel to Dallas & that you return to us as well. Thanks again! More 

san antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Took my wife and 4 yr old and we got the 8th floor with a partial view to the Dallas skyline. the room was absolutely clean and laid out pretty nicely esp the bathroom. my daughter loved the elevator ride up as it gave you a birds eye view of the dining area and a sneak look to the rear... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

WayneF - We are so pleased to hear that you & your family enjoyed your recent stay with us! The fact that you found 'more than expected' is exactly what we strive for every day. Great staff, good value, clean product, convenient location... you get all that here! Thanks for posting a review & come back to see us! More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had the wrong check in date and arrived a day early. I was pleasantly surprised that I was accommodated even though the hotel appeared to be busy. Check in was easy and pleasant. After a long trip I could not be bothered to go out for a meal. I order and the room service meal was prompt and the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

b0laj0k00 - Thanks so much for your recent review. We value the feedback that we get from our guests. So glad to hear that you had an enjoyable stay. We do hope we have the pleasure of serving you again! More 

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i was there for an overnight stay and arrived at 8pm. The best thing about the place was definitely the staff who seemed really keen and enthusiastic and who were happy to deal with my "idiot abroad" questions about how to turn the bathroom light on. They also were helpful in recommending a local restaurant that was within walking distance.... More 

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

YolandaE - Thank you for taking a few moments to post a review of our property. We are pleased to hear that you enjoyed our service along with our outstanding staff. They work hard every day so it is appreciated when they are recognized. We look forward to serving you again in the near future. Thanks again! More 

Bartlesville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel stay overall was average. Rooms were clean and staff was courteous and helpful. The complimentary breakfast was horrible. #1 there was no meat! Never have I had a hotel provide a meatless breakfast. The eggs were disgusting, powdery, and smelled sour. Next time we'll stay in the rooms but skip the breakfast all together!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

KristaM - Thank you for your recent feedback. We are disappointed to hear that the breakfast we provided for the teams didn't meet your expectations. We did offer a discounted price if you chose to upgrade to the full breakfast buffet in the restaurant. We know how expensive it gets for team travel so we do our best to help... More 

Austin, Texas
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 19, 2014

Stayed here for a business conference. Meeting rooms were nice and conference food was good, but room maintenance/housekeeping needs improvement. Mold around tub, hair in bathroom, and found a sizeable grape stem on the floor beside the desk. Walls and carpet are showing wear and tear also. Not as well kept as most Doubletree's I've stayed in. Ordered room service... More 

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

charcoll99 - Thanks so much for your recent feedback. We always appreciate hearing from our guests which is very valuable to us. We certainly apologize for the housekeeping issues that you had & I will pass your comments on to our Executive Housekeeper as well as our Food & Beverage Director. We are slated for a renovation in the not... More 

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Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Lane, Dallas, TX 75244
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#33 Business Hotel in Dallas

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