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Doubletree Dallas Near the Galleria

3.5 of 5 4099 Valley View Lane, Dallas, TX 75244
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Certificate of Excellence 2014
Doubletree Dallas Near the Galleria
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Doubletree Dallas Near the Galleria
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378 reviews from our community

Traveler rating
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    69
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Dallas, TX, United States
1 review
3 of 5 stars NEW

This hotel has a wonderful front desk staff and a delicious warm chocolate chip cookie waiting for you when you arrive. Check in and check out was very easy. I wish that I could praise their dining experience as well but food was very mediocre for a Hilton hotel. Also water pressure in the sink was very low and the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

DonnaT - Thank you for taking a few moments to give us your feedback. We apologize that you didn't have a good dining experience in particular which we don't hear that often. I will pass your comments on to our Food & Beverage Director as well as our Executive Chef. If you could provide me with what you ordered or... More 

Charleston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff was outstanding. Cleveland Wilson went out of his way to make sure that we had everything that we needed. Room was clean, the dining room staff was excellent making sure that we had anything that we needed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

BrentB - We are very pleased to hear that you had an enjoyable stay with us & for taking the time to post a review. We value our customer's feedback as it validates what we strive for every day. Thanks also for mentioning Cleveland as he is a great asset to us. We hope we have the pleasure of serving... More 

DALLAS TX, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

convenient to other Dallas areas, CLEAN, Great Staff, good price, nice amenities, did I mention GREAT staff? Have tried other brands and locations in Dallas...travel at least 40 weeks a year and this location is top-notch!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

GeralynM - Thank you so much for the great review! We are so pleased that you enjoyed your stay with us. It's reviews like this that we strive for every day! We look forward to serving you again in the future & we'll be sure to have a warm chocolate chip cookie waiting for you! Thanks again. More 

Atlanta, GA
Top Contributor
51 reviews 51 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was very nice. The staff was friendly and when I checked in (I had a late check in like 11:30pm) they gave me hot cookies. I knew then that it was going to be a nice stay. The room was clean and spacious. The bed was comfortable. Even though the hotel is close to the interstate there was... More 

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

Tbezzy - We really appreciate you taking a few moment to post a review of our property. We are very pleased to hear that you had an enjoyable stay with us & hope you return in the near future. Thanks again! More 

Dallas, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great breakfast, just the thing to get going in the morning . Wonderful staff, hot food, and great atmosphere. The hotel lobby has free newspapers and great relaxation area. Beautiful hotel with lots of amenities and close to lots of area attractions.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

TammyC - We are so pleased to hear that you had a great stay with us recently! We appreciate you taking a few moments to post a review. Hearing from our customers is very important to us to validate that we are doing what is expected each & every day. So, thanks again & we look forward to serving you... More 

Bentonville, Arkansas
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not stay here. I just stayed here and got bed bugs. The hotel is aware is fixing the issue but don't stay at this hotel. While the staff is friendly it isn't worth the risk of bed bugs. I stayed in room 207.

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

StephanieL - We sincerely apologize about your recent stay with us. Rest assured, we take such matters very seriously & address it immediately. We do hope you will give us another opportunity in the future. Thanks for letting us know. More 

Brownsboro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel because a conference I was attending was using the hotel. They offered a room discount which encouraged me to stay here. The room was clean, quiet and well furnished. The staff was friendly, attentive and took care of any needs. I would stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

JamesN - We are very pleased to hear that you enjoyed your recent stay with us! It's comments like yours that let us know that we are doing exactly what we set out to do each & every day. We look forward to serving you again in the future. Thanks again! More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed the weekend to meet friends. The front desk check in was fast and friendly. Cleveland very friendly and accommodating. The warm cookie was a nice treat. Bihn at the bar was friendly and fun and the food was excellent. Breakfast made to order omelets were fabulous. Would definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

DarceyH - Thank you so much for letting us know that you had an enjoyable stay with us! All of our staff work hard each & every day to provide our guests with excellent customer service with the hopes that you will return plus recommend us to others. We succeeded! Thanks again & we look forward to serving you again... More 

calhoun, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice, but air conditioning in the room didn't work, nor did one of lights. We had to turn them off at each of the lamps. We were told someone would come and fix, but no one did. The staff was very friendly as they made promises to correct issues. On check-out, all was the same as... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

MitziW - We are sorry to learn of the issues you had during your recent stay with us. We strive to address any issues on a timely basis & apparently we did not meet the expectations during your visit & sincerely apologize. We do hope you give us another opportunity to "make it right" by trying us again in the... More 

Saltillo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Love this hotel, service is always tops. Fitness room is a great place to spend the evening. Meeting rooms are very nice. We travel here for a meeting annually and like the location and the service. Can't beat a warm cookie for sure.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sherri S, Director of Sales at Doubletree Dallas Near the Galleria, responded to this review

TracieS - We really appreciate the review you posted about your recent stay with us. Thank you for your loyalty in coming back each year for your conference. Having loyal, repeat guests is what we strive for each & every day! We look forward to your next visit & will have that warm chocolate chip cookie waiting for you! Thanks... More 

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Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Lane, Dallas, TX 75244
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#29 Romantic Hotel in Dallas
#31 Business Hotel in Dallas

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