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Crowne Plaza Dallas Market Center

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7050 N Stemmons Frwy, Dallas, TX 75247
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1 room 1 guest
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Crowne Plaza Dallas Market Center
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Irving, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a model in need of a hotel and I chose the Crowne Plaza / Dallas Market Center / due to the proximity to my studio. I was extremely pleased with the way the staff, not only helped me with the reservation (Thanks Jennifer) but the front desk staff; the dining room staff - all extremely attentive. A very... More 

Was this review helpful? Yes 1
Hot Springs, Arkansas
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

This property does not deserve to carry the Crown Plaza marquis. My wife and I spent this weekend there. From the parking lot through to the lobby the property was not well maintained. Cigarette butts, poorly maintained ground greet you as soon as you arrive in the parking lot. The lobby is very outdated. Our room furnishing were outdated and... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Ben B, I am sorry your stay did not go as planned. I will be sure to let each management department know about all the issues that occurred during your stay. We are delighted to announce that we will be renovating our hotel in the near future. Jeff Wood General Manager More 

Travelers are raving about these Dallas hotels

1 review
5 of 5 stars Reviewed 2 weeks ago

Had never stayed at any Crown Plaza before. Was simply looking for a hotel near DAL airport that was not expensive, had good ratings and a shuttle service. Stumbled across this place and feel very lucky. Will seek them out specifically next time. They extended my checkout time as a convenience because I didn't need to leave for the airport... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Neal S, Thank you for staying with us at the Crowne Plaza Dallas Market Center. I will be sure to let our staff know how great of a job they did during your stay. Thank you once more and we hope to be your home away from home on your traveling ventures. Jeff Wood General Manager More 

Tyler, Texas
Level Contributor
164 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 479 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed here frequently as it is so very convenient to UT Southwestern Medical hospital and clinics. The hotel graciously provides a medical rate for patients and families. Our room has always been very spacious, clean and well appointed. Bed was very comfortable, sufficient bath facility, quiet and air conditioning worked perfectly during our recent stay... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear STM0041, Thank you for staying with us at the Crowne Plaza Dallas Market Center. We are happy to read that you use our hotel frequently and we greatly appreciate it. I see you have taken advantage of our hotel restaurant for breakfast, we want our clients to ave the best of the best. Once again thank you for staying... More 

Newnan, Georgia
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I chose this hotel based off of location and the fact that it was a Crowne Plaza. The hallways smelled like a bar, and that was on a non-smoking floor. The mattress had no padding. The shower had no pressure. The fitness facility was half out of service and the pool was closed and roped off. I booked this only... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Elvinnthehouse, I’m sorry that your stay did not go as well as planned. We are glad to announce that we will be getting a renovation in the near future. Also i will let management know about all the issues that happened during your stay, so they can be fixed. Jeff Wood General Manager More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 22, 2015

its in a good location. not the nicest crowne plaza, but not the worst. it seems a little outdated. free parking is good. it's clean and beds are comfortable. pool is avg. fitness center is below avg. i've stayed here multiple times due to its location and cost.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Rodney F, Thank you for staying with us at the Crowne Plaza Dallas Market Center. I see you are a frequent stayer with us. Have you taken advantage of our IHG Reward Points? This way you can earn free nights with us and any of our partnering brands. We are glad to announce that we will be getting a... More 

Dallas, Texas
1 review
1 of 5 stars Reviewed July 17, 2015

I booked this location on hotels.com for a quick overnight stay celebrating my anniversary. It was late when we checked in and immediately upon opening the assigned room door, we saw huge COCKROACHES on the floor of the bathroom which was adjacent to the front room door! OMG -_- We returned to the front desk to let the front desk... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Christton G, First I would like to apologize for you room being not up to par. I will have management take care of the issue with the rooms and make sure that it is eliminated from the hotel. Also, please forgive us on our front desk staff for not being friendly to you and acknowledging your situation that your... More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 15, 2015

I am staying here due to my normal place being booked. It is an aged hotel, but everything seems clean. I have issues with being able to hear my neighbors Television. The air conditioner it rather loud. I was told the running water sound in my wall is a chill water system, just to explain this noise it louder than... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Jason H, Thank you for staying with us during your business trip. I'm sorry that the noise was rather loud to your and that you could hear another TV through the wall during your stay. I would like to encourage you to come back and give us another try. Thank you, Jeff Wood General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2015

Pool is closed but no mention of this until after we booked. Not happy and no satisfaction when I called to complain to Trip Advisor. I will use another booking service next time. No frig in rooms. Room was small.

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Jamie S, I am sorry your stay with us was not pleasant. It seems like we just missed opening the pool during your stay. The pool is now open as of July 13, 2015. We would like to make up your stay, so if you are ever back in Dallas please give us a chance to change your mind... More 

Edmond, United States
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 8, 2015

We used Park, Sleep, Fly so that we could leave our car at the hotel while we were gone, and the rate was very reasonable. The hotel is only about 10 minutes away from Love Field and there is a complimentary shuttle to the airport. The room was nice, the bed was comfortable, and the staff was friendly. We would... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Michelle P, Thank you for staying with us at the Crowne Plaza Dallas Market Center. Its great to here that your stay was pleasant and took advantage of our Park, Sleep, and Fly. We would love to have you back at the hotel for any future stays. Jeff Wood General Manager More 

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