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All 188 Dallas hotels

Crowne Plaza Dallas Market Center

3.5 of 5 Hotel   |   7050 N Stemmons Frwy, Dallas, TX 75247
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66%
Ranked #62 of 188 hotels in Dallas
A recent review
3 of 5 stars reviewed yesterday
SQueener Newnan
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  • Reviews (363)
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  • Room tips (78)
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363 people have reviewed this hotel

Traveler rating
    139
    94
    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Newnan
1 review
3 of 5 stars Reviewed yesterday NEW

We arrived into town on an early business flight and were concerned we would have to find something to do with our luggage and ourselves until check in time. I called to see if by chance we could do an early check in and was told "Sure I am sure I can work something out, I'll send a shuttle right... More

Was this review helpful? Yes 1
Bunnell, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was very nice, but the staff that we encountered were just fabulous!! Nothing was too much trouble. We had direct contact with Kelly, Jorge, MoMo and MiMi. I don't think I have ever felt more at home at a hotel. One night my husband wanted candy but there was none in the vending machine. Jorge actually gave my... More

Was this review helpful? Yes 1
Baumholder, Germany
Top Contributor
103 reviews 103 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We were doing a quick stopover in dallas after flying internationally with a cat and it's difficult to find even average hotels that will accept animals. After reading some of the reviews I was nervous but was pleasantly surprised by the size and cleanliness of the room. The hotel itself is very dated and is in what appears to be... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Worldwidelunas, Thank you for staying with us and for taking time to write a review. We are so glad we exceeded your expectations and was able to accommodate your cat. We understand how hard it is to travel with pets nowadays. We are sorry to hear about your check in experience. This has been brought up to the Guest... More

Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I wasn't pleased by the hotel and service could of been better. After arriving in the evening hours. I was given a room with a dirty restroom. Hair in the bath tub and carpet appear to be wet (carpet didn't seem to be cleaned per to my arrival). Hotel needs to update its online pictures because it wasn't nothing I'll... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Zapatajuanj01, Thank you so much for bringing these matters to our attention. We take pride in giving only the best service and this is very disappointing to hear. We apologize. Rest assured, these issues will be addressed so they won't happen again. We are constantly updating the property to better accommodate our guests. Thank you again for your feedback,... More

Lewisville, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I took my Special Olympic basketball team here a few years ago and the staff were Excellent!! The entire staff treated my intellectually disabled and autistic guys with the utmost respect and it was genuine. It meant a lot to me and my team. Some of the same staff were here when I returned to celebrate my 11th wedding anniversary.... More

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Cozea, Thank you so much for staying at the Crowne Plaza Dallas Market Center and for giving us such a wonderful review. We are so glad Kelly always takes care of you and that you always get "special treatment". The chef will also be thrilled about your comments about the Bristol Bar & Grill. Thank you again for staying... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

Missed a connection and was recommended by AA. $35 cab ride from airport. IHG member so I did get a nice room and a few drink tickets. Staff all great. Loud motor running all night above room, few broken items in room, leaking shower, broken mirror... The buffet breakfast was awful. cold eggs, undercooked sausage, among worse I've had and... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Jeff J, Thank you for staying with us for taking time to write a review about your previous stay. We are very sorry we did not meet your expectations with all the room issues you had. This is not how we operate. Thank you for bringing them to our attention so we can address these issues to our department... More

Jonesboro, Georgia
Top Contributor
74 reviews 74 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel because of its proximity to the interstate and it wasn't all that far from the airport. My room did have a microwave and refrigerator in it. The amenities were a bit dated, but they did the trick.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear James B, Thank you for taking time to write a review about your recent stay. We are glad you liked the location and the room. We appreciate your suggestions about the updates and we are very happy to inform you that we really are doing a lot of changes to better accommodate our guests. We hope that you would... More

Villa Alemana, Chile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Estimados Srs. Market Center - Dallas - TX We want to say thank you so much for the help and service you provided us during our staying for the International Convention of Jehovah's Witnesses at the AT&T Satdium. We are from Chile, no doubt you made our staying delighful. Excelent and warm staff like Kelly at the front desk who... More

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear DeborayAngelo, Helo to Chile, greetings from Dallas! We are so thrilled to hear you loved your stay and even want to come back! Thank you for staying at the Crowne Plaza Dallas Market Center and for sharing your experience. Providing only the best customer service is our goal and we are so glad you gave us 3 thumbs up.... More

San Antonio, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a week. Customer service was exceptional. Being that we were there for so long, we really needed the closet. It wasn't even wide enough to fit the clothes. No space for our suitcases. On one of the beds, the sheets had blood stains so we had it replaced. There was also blood stains on one of... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear VBC65, Thank you for staying with us when you were here in Dallas for a week. We apologize for the issues you had but we are glad they were resolved immediately. The Housekeeping Director was made aware of the blood stains so it won't happen again. Again, we apologize and thank you for your feedback. We hope to see... More

McAllen, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived for a special convention in Dallas and so the hotel was of course swamped. But the staff worked so hard and our stay was delightful. Special shout out to Kelly behind the desk. Always smiling, and wanted to make sure we were ok and comfortable. Ask for her by name and you'll be taken good care of. We had... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear MeiselTravel, Thank you so much for staying at the Crowne Plaza Dallas Market Center for your convention. We appreciate the feedback about our awesome staff and the shout out to Kelly. We are so happy you enjoyed the breakfast as well. Our staff really works hard to make sure we provide only the best customer service. We hope to... More

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Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza

263 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#42 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 
Number of rooms
354

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