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Crowne Plaza Dallas Market Center

3.5 of 5 7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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407 reviews from our community

Traveler rating
    150
    107
    82
    40
    28
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54
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175
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, NY
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: Very close to the airport, clean rooms, excellent staff (Despite a full hotel of roller derby players, the waitress at breakfast remembered what we liked to drink every single time), excellent value. Staff was responsive to our concern about about a sluggish drain. It's not an amazing property by any means, but it was fine for what we... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear mlzafron, We understand that when travelling comfort is very important. We apologize your entire floor and room was uncomfortably warm. The 14th floor has been brought to the attention of our chief engineer. We are please you considered us an excellent valued despite the water pressure and heat issues. Thank you for mentioning our excellent staff and clean rooms.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay was ok, room was a little run down and the showers are terrible, beds sink into the middle, but you get what you pay for. The up side is that the shuttle service that they provide is excellent! Knowledgeable staff, well mannered, always wanting to assist. We were extremely happy with the service there.

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Sarah M, We sincerely apologize our rooms, beds, and shower were not satisfactory! We have forwarded your review to our chief engineer to have the discrepancies repaired or replaced. Thank you for mentioning our shuttle service and staff. We are very happy our shuttle staff took good care of you during your stay. Hope to see you folks again... More 

Middletown, Ohio, United States
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was a great hotel for the deal I got. It's a little out of the way, more than I thought but really not that far from downtown. But you would need a car most definitely. There is no ground transportation to DFW, but there is if you're flying into Love Field. Impressive front desk, friendly, fast service. Fast elevators... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Rhonda F, We are happy our staff impressed you and provided you with fast, friendly service. Our apologies for the thermostat problem. We will bring this issue to the attention of our chief engineer. We strive to quickly take care of any issues our guests experience and would have liked the opportunity to provide that assistance. Thank you for... More 

Bossier City, Louisiana
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Since we arrived by AMTRAK, we required transportation. The Crowne Plaza sent their courtesy van and told us that the van was like a shuttle so patrons could tour the nearby area. The room was outstanding. Very clean and freshly scented. Plenty of amenities. The service was also outstanding. Dining at the breakfast and dinner buffets was was very nice.... More 

Was this review helpful? Yes 2
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear limodan1, We are very excited you were able to experience our complimentary shuttle during your stay with us at the Crowne Plaza Dallas Market Center! We provide transportation to our patrons as long as the destination is within a five mile radius. Thank you for complimenting our outstanding service and clean rooms. We will be sure to mention your... More 

Lufkin, Texas
Top Contributor
111 reviews 111 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Crown Plaza hotel is nothing special, but for a nonprofit organization needing to be cost conscious, it was ok. A/C noisy, so I turned it off. (Others had problems with being too hot.) Meeting room had a pervasive musty smell... but you get used to it. The Pinot Noir selection at the bar was barely drinkable. If you must... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear LufkinSid, We sincerely apologize the a/c unit in your meeting room was noisy! The noise level coming from the a/c unit will be addressed with our chief engineer as well as the temperature issues. We will make sure to let housekeeping know there is a musty smell in the meeting space used as well. Our chef will be made... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This was the best hotel staying experience that I have ever had. Kelly Riley took the greatest car of us. We had everything that we needed and more. She made sure that everything was perfect. Nothing was missed! Thank you. I will definitely stay here again!

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Rleffingwell, Thank you so much for the great review! Thank you for mentioning our great staff. We absolutely love when our guests mention our staff by name. We are happy Kelly took good care of you and hope to see you again. Thank you for staying with us! Sincerely Jeff Wood General Manager More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2014

I am not a big fan of Crown Plaza in general, but this hotel just stinks. The room is a fair size, but very outdated. The closet does not fit a regular shirt on a hanger except at a very strange angle which would only allow for 1 of my 5 shirts to not get mangled with the rest. Musty... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Marcus A, We apologize your stay with us was not at all satisfactory! Our chief engineer has been made aware of the closet space, the elevators, the smell in the pool, and the equipment in our gym. The restaurant situation has also been mentioned to our chef who will address your review with the wait staff. We are glad... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

The room and bathroom were clean, the staff at the front desk were nice and courteous. The floor had a few small stains but Im not sleeping on the floor, so it didnt matter to me or my guest. The room decor was nice but could have been updated but I'm not spending my entire day in the room looking... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Derrick J, Thank you for the great review! Our rooms do not come with fridges and microwaves but can be requested if available. The stains on the floor have been brought to the attention of our housekeeping director to be spot cleaned. We appreciate you mentioning our curteous staff. Thank you! More 

Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 3, 2014

The staff is superb at the Crowne at Market Center. Mo and Mimi at the Bar. Simone, Ricky and Claudia in the restaurant. Everyone is always so friendly and courteous. They learn the repeat customers names, drinks and breakfast preferences. Made us feel special and like more than guests. Rooms are not big but they are clean. Air Conditioner is... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear T T, We are so glad you mentioned our restaurant and bar staff. Everyone in Bristol Bar & Grill do their best to make all of our guests feel welcome and right at home. The Dallas Empress Crowning is an annual event that brings in all kinds of bling to our hotel. We are so glad you enjoyed the... More 

Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

I recently stayed one evening at the Crowne Plaza Dallas Market Center hotel, and I was pleasantly surprised! Kelly at the front desk was very kind, and obviously understands the importance of great customer service. It's experiences like this that keep me coming back to certain businesses. I just wish more businesses would understand this simple, yet rarely executed philosophy.... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Kacey G, We love it when staff provides such a memorable experience you remember their name! Thank you for mentioning Kelly at the front desk and for such great comments about our staff. Thank you for staying with us! Sincerely Jeff Wood General Manager More 

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Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#14 Best Value Hotel in Dallas
#52 Business Hotel in Dallas

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