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Crowne Plaza Dallas Market Center

3.5 of 5 7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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397 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harvest, Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The location was good to most city attractions. It was a little dated. the lobby and rooms are in need of refurbishment. We were on the 10th floor and had wonderful views of the city skyline. Ask for Southern facing rooms on the upper floors.

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear DCTB1026, We love that you enjoyed our wonderful Dallas skyline view! You know, Dallas was voted the best international skyline of 2014 back in September. Come stay with us again next time you come in from Alabama. Thank you for staying with us. Sincerely Jeff Wood General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We booked the Crowne Plaza on our visit to the Texas State Fair. It is within walking distance of many attractions including the farmer's market, the Aquarium, a night-time swap-meet under the freeway, it's only blocks away from Dealey Plaza and the School Book Depository. We were within walking distance from at least two McDonald's, a CVS, and a 7-11.... More

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Yvonne E, Thank you for the great review! We enjoy hosting guests that travel to attend our annual Texas State Fair. Thank you for mentioning our shuttle service for drop off and pickup within 5 miles of the hotel. Our rail system is also a great way to get around in Dallas. Thank you for staying with us and... More

1 review
1 of 5 stars Reviewed 6 days ago NEW

Upon check in we were told that our room was a Handicapped room with roll in shower and single bed. We reserved a king room. The CSR told us "Expedia has your money not us we can't move you" when we asked to PAY to upgrade. Being that we were ready to get changed and go eat we said okay... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Janessa M, We apologize your stay with us wasn't outstanding! Our housekeeping director has been notified to keep the room cleaning procedure at a minimal view while in progress during the late afternoon hours. Our chief engineer has been made aware of the mentioned bathroom door hole, the bathroom leak, ac unit, and hot water issue, the ice machine,... More

Ada, Oklahoma
Top Contributor
50 reviews 50 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This place was nice and clean. All the staff was friendly and addressed any problems I had quickly. My only complaint was the Breakfast could have been made much simpler. The first day we got told that the waiter didn't know if our breakfast was included or not. If it wasn't it would have been $15 per person. We chose... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear CrowellFamily, We apologize for the miscommunication about whether or not our breakfast was included with your rate! This issue will be brought up to our front desk manager. We are happy, however, that you were please with our rooms and staff. We appreciate the good review. Thank you! Sincerely Jeff Wood General Manager More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

In general, beds and bathroom were clean. But we were not happy with the quality of sheets. The main negative point was the noise of the room. The noise of neighboring rooms was so loud and annoying that we could hardly fall asleep. Beside that, other things were so so. I would try to book other hotels next time rather... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Spring1357, We sincerely apologize for the noise of the neighboring rooms and not being able to sleep. The noise issue has been brought up to our Chief Engineer and Front Desk Manager. Our Housekeeping Director has been made aware of your dissapointment with the quality of our bed linens. We do appreciate you taking the time to give us... More

1 review
4 of 5 stars Reviewed 1 week ago

I agree with the previous reviews that the hotel is a bit older. However, considering all things, it is well maintained and I didn't have any problems with my room. What makes the Crowne Plaza shine, though, is the staff. They go way beyond their call of duty to make the guests feel welcomed. I stayed 10/16/14-10/17/14. First off, the... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear socalguy8, Thank you so much for acknowledging our staff especially Rolando. Rolando has been with us for almost 7 years and the majority of our guests that stay with us leave knowing his name. We are thankful for the great breakfast review and will make sure to bring it up to our Chef. We love hosting our UTSW guests... More

Chickasha, Oklahoma, United States
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easy access from the interstate and fairly close to West Inn. This hotel provides shuttle to and from various locations including the dart system. The hotel itself is old but had updates. Some beds (full) need to be replaced Including the shower (tub). Water is always hot. Staff was always courteous and pleasant to us.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Marine4life73, Thank you for mentioning the Crowne Plaza Dallas Merket Center is off I35 and that we have complimentary shuttle service within a five mile radius. Our beds and tubs are a topic we have brought up to our chief engineer. We appreciate your time and feedback. Sincerely Jeff Wood General Manager More

Chapel Hill, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay, but it would not be on my top five to stay at again big plus was the shuttle service. Friendly staff. The room could have been a bit cleaner. The shuttle van was a bit seedy/worn. The staff were all friendly.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Oko341, Thank you for recognizing our staff! They will be super excited they provided you with friendly service. The condition of our shuttle has been pointed out to our front desk manager. The room cleanliness has also been brought the attention of our housekeeping director. Thank you for taking the time to give us feedback about your stay with... More

Tulsa, Oklahoma
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Crowne Plaza is a fine place to sleep for the price. I got a decent deal on Priceline so it was pretty inexpensive compared to the published rates for other rooms in the area. The guys at the front desk were very nice and check-in was quick. That being said, here are my complaints.... The wifi is so slow... More

Was this review helpful? Yes 1
Tyler, Texas
Top Contributor
106 reviews 106 reviews
31 hotel reviews
426 helpful votes 426 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at this hotel numerous times over the past few months as the hotel is very convenient to the medical center. Our experience at this Crowne Plaza has been exceptional. The front desk is staffed by very friendly and efficient people who make check in a breeze. (Kelly and Juan, thank you for making this... More

Was this review helpful? Yes 3
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Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza

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