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Crowne Plaza Dallas Market Center

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7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hallettsville, Texas
Top Contributor
71 reviews 71 reviews
15 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a seminar that was being held in the meeting rooms. The staff is very friendly and helpful, while their shuttle did take us and pick us up from some restaurants (5 mile limit). The rooms are large and comfortable, but with no microwave or refrigerator. As the hotel is clearly older, they've tried to keep it... More 

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Park Forest, Illinois, United States
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a perfect hotel stay from beginning to end. Outstanding front desk service at check-in that made special accommodations for me because of an earlier than expected flight landing. Hospitality was phenomenal with the offerings of a complimentary full breakfast, a complimentary bottle of water and a have a drink on us coupon. The restaurant within the hotel offers... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Deirdre R, Thank you for stay here at the Crowne Plaza Dallas Market Center. We love to make our guest feel as if they were at home during their stay. Our complimentary airport shuttle is something that comes in handy when our guest need to get to the airport or just to eat at a restaurant. I will to... More 

Oakton, Virginia
Top Contributor
81 reviews 81 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is right on the highway near downtown. Very clean with good staff. Wifi is free and works fine. There are two crowne plaza hotels in downtown Dallas so make sure you have the right one. There is nothing around it so you will need a car to go out.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Howard R, Thank you for staying at the Crowne Plaza Dallas Market Center. We are glad you got to take use of our complimentary amenities at the hotel and enjoyed our rooms. If you are ever back in Dallas please come back and me the Crowne Plaza Dallas Market Center your home away from home. Jeff Wood General Manager More 

Weatherford, Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had our quarterly board meetings at this location. The hotel is a serviceable location for our group and the free airport shuttle is great. The hotel is showing its age as far as the lobby but it does meet our needs. The only thing that they could not get right this last time was the meeting room temperatures. It... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear jff79, Thank you for choosing the Crowne Plaza Dallas Market Center for your stay. I hope this finds some comfort with you, the hotel will be getting a renovation in the upcoming months so our guests can have a more pleasant stay with us. I will let the proper manager know about the meeting space temperature and see if... More 

Parker, Colorado
Top Contributor
136 reviews 136 reviews
23 hotel reviews
179 helpful votes 179 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms are decent, but steady drone of Air compressor noise in rooms. The front desk was very rude when I asked for a room that was quiet. Hotel is old and needs refurbished, located in industrial area right next to highway. This hotel is popular with new recruits joining military. I'll try another hotel next time.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear wbforever, I would like to apologize for your stay at the hotel that did not go smoothly. I will be sure to let the manager over the front desk know what happened to you over your stay. We will soon be having a full renovation to the hotel. Once again please forgive us for your stay and if you... More 

Travelers are raving about these Dallas hotels

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I actually had a really great time here! I had read the reviews and I was a little skeptical, but it ended being a really nice room. I paid $70 for it and it was worth it, it was a nice location and the staff were great and super friendly! Unfortunately I didn't get to try the food at the... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear katherine1296, Thank you for choosing the Crowne Plaza Dallas Market Center for your stay. We are delighted that you enjoyed your stay with us. If you are ever looking for a place to stay again I hope you choose us and make the Crowne Plaza Dallas Market Center your home hotel. Jeff Wood General Manager More 

Hampton, Georgia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my best friend was trying to find us some peaceful rest which we did. We got a deal off booking.com for a 1 night stay for $85 which the rooms or originally $109. Need bed quite stay will stay here again! Clean room, GREAT bartender MOE!!!, excellent service & host.

Was this review helpful? Yes 1
Jeff-Wood-GM, Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear KimmieS32, We are glad you chose to stay at the Crowne Plaza Dallas Market Center. We love having great deals for our customers so they can come stay with us. We are pleased that you had a quiet stay with us and everything was what you wanted. I will be sure to let Moe our bartender know that his... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel. My view was spectacular and the staff was super nice. Breakfast was great and the omelette chef knew what he was doing. The business center wasn't useful but when I told the front desk they actually did what I needed to be done online for me. I would stay there again!

Was this review helpful? Yes 2
Jeff-Wood-GM, Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Christy B, I am excited that you had such a wonderful stay here at the Crowne Plaza Dallas Market Center. We take a lot of pride in our staff to provide a flawless experience to our guest. I will be sure to let my team know you had great service. If you are ever back in Dallas, we would... More 

Mt Pleasant, MI
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 9, 2015

Stayed during mid March for a conference and to visit with friends. I've stayed at this hotel a few times before, always very friendly staff, but the entire complex is starting to show its age and now is starting to be a tad outdated! The beds are comfy, but the room and bathroom look old! Our shower curtain had a... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Pclerm, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences and we really appreciate your business with us. It is nice to know that the services received from our staff and the comfort of the bed are well to your liking. However, it... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 30, 2015

While my stay at the Crown Plaza Dallas Market Centre wasn't terrible, I probably wouldn't choose to stay there again, the biggest reason for this is its location. Not being within walking distance to downtown Dallas or in convenient proximity to restaurants or entertainment, really lets it down. Although they do have a hotel shuttle that does drop offs to... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear bethiejacko, We are saddened that your stay with us wasn't all the way up to par. Since our location isn't as close to downtown as you would like, we do have many restaurants off of Royal Lane that is within our five mile radius that you would enjoy. If you are needing tours/outing in the near future please feel... More 

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