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Crowne Plaza Dallas Market Center

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7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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428 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel. My view was spectacular and the staff was super nice. Breakfast was great and the omelette chef knew what he was doing. The business center wasn't useful but when I told the front desk they actually did what I needed to be done online for me. I would stay there again!

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Mt Pleasant, MI
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed during mid March for a conference and to visit with friends. I've stayed at this hotel a few times before, always very friendly staff, but the entire complex is starting to show its age and now is starting to be a tad outdated! The beds are comfy, but the room and bathroom look old! Our shower curtain had a... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Pclerm, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences and we really appreciate your business with us. It is nice to know that the services received from our staff and the comfort of the bed are well to your liking. However, it... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While my stay at the Crown Plaza Dallas Market Centre wasn't terrible, I probably wouldn't choose to stay there again, the biggest reason for this is its location. Not being within walking distance to downtown Dallas or in convenient proximity to restaurants or entertainment, really lets it down. Although they do have a hotel shuttle that does drop offs to... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear bethiejacko, We are saddened that your stay with us wasn't all the way up to par. Since our location isn't as close to downtown as you would like, we do have many restaurants off of Royal Lane that is within our five mile radius that you would enjoy. If you are needing tours/outing in the near future please feel... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 18, 2015

I stayed here one night on a business trip. It was very convenient to Lovefield Airport. Staff were friendly and efficient. The room was on the 11th floor, right next to the elevator. In spite of its location, I didn't hear any noise or traffic from the elevator. The room itself was large, clean and nicely appointed, more than sufficient... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear dazine, Thank you for your nice review about your stay with us at the Crowne Plaza Dallas - Market Center! We are so happy to receive the nice comments regarding our great staff and clean rooms. Our close proximity to Love Field airport definitely makes us a very convenient hotel. We appreciate the feedback and thank you so much... More 

Bellville, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

Our family stays in hotels on average 1 to 2 times per month. We typically pay around the same price as we did here, so the price is about average. The room was okay, although a little dark. It was the first place I have stayed in a long time that did not have a mini fridge which was disappointing.... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear ssbbq, We are not happy your were disappointed with your stay! All of our management staff have been made aware of the multiple issues you faced while staying with us. They are addressing the items listed in your review with our staff to make sure we follow the hotel's protocols and training they already recieve upon hire. Thank you... More 

Dallas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

Pluses include free WiFi access, free parking, indoor pool, and front desk staff that are generally helpful and friendly. Rooms have an adequate coffeemaker, iron and ironing board, and a desk with adequate outlets and USB power plugs too. Amenities included little essential oil pack with lotions and spray that are supposed to aid in relaxation, which was cool. Showerhead... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear gep2, We are sad your stay with us was not as expected! We have forwarded your review to our housekeeping director regarding the multiple housekeeping problems during your stay. She will address her staff according to the issues you faced while staying with us. Although our hot tub and sauna are no longer available we are glad you enjoyed... More 

1 review
2 of 5 stars Reviewed March 17, 2015

My family and I went on a small trip to Dallas from Killeen, TX to attend a show at Midevil Times. Although the hotel was at a convenient distance from Midevil Times and has pleasant staff, the issues with the rooms were convincing enough to not want to stay there again. Walking into the room everything seemed to be in... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Vanessa G, We are not happy your experience with us did not go as it should have! Our rooms should be the definition of cleanliness! We will certainly bring the carpet cleanliness and tub cleanliness to the attention of our housekeeping director. She will definitely do what it takes to make sure no one else experiences the same issues... More 

Dallas, Pennsylvania
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel is not really in the Market Center area. It's on the east side of I-35 at Mockingbird (further north), with nothing nearby to walk to and egress only from the northbound side of the freeway. There is plenty of free parking, although much of it is around back where it's a wee bit spooky late at night. It... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear AttorneyMom M, We apologize for the confusion on where, exactly, our hotel is located. We are considered Dallas Market Center because we are only a little under a mile from the Market Center. Our parking lot can be a bit dark but we do have overnight security that would have been more than happy to accompany you to your... More 

San Antonio, Texas
2 reviews
4 of 5 stars Reviewed March 6, 2015

The hotel staff was very nice and accomdating to my late check in and was avaiable to us late at night. We were also able to get in a quick exercise late at night in a clean gym. The gym was not as big as it appears in the pictures but it had necessities. The indoor pool, although we did... More 

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Jasmine L, We are so glad we were able to meet your expectations even during a late night check in. We are happy you were able to experience our fitness room during your stay. Our fitness room is very accomodating for its size and our heated pool is open all year long. We will be passing along the very... More 

Haifa, Israel
Top Contributor
191 reviews 191 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 20, 2015

Spent two nights here. All staff members were friendly, efficient and helpful in every respect. Our room was very spacious and comfortable, with an excellent bed. Price was reasonable and included a full breakfast. Location is easily accessible if you have a car. If not, the hotel provides complimentary transportation to and from the downtown tourist area and Love Field... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Edith G, We are so glad you enjoyed your stay! Our staff is grateful for the excellent mention and we are glad you were able to enjoy great dining in our in house restaurant, the Bristol Bar & Grille. Thank you for taking advantage of our complimentary shuttle that will take our guests within a five mile radius. Come... More 

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