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Crowne Plaza Dallas Market Center

3.5 of 5 7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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419 reviews from our community

Traveler rating
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    85
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars NEW

We're here for a week. Check in was perfect. Everything from there on has been a problem. Our day one consisted of a request for bedding needed for the pull out couch. There wasn't any at all. Someone showed up with a refrigerator, we explained bedding for the sofa bed. Then someone showed up with towels, again we explained bedding... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Rich S, First, we would like to say thank you so much for updating us on a day to day basis. This is new for us and we are actually excited to see what each day brings for our guests! We are glad check in was perfect, not so happy with the miscommunication between houskeeping and the front desk... More 

Haifa, Israel
Top Contributor
161 reviews 161 reviews
38 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two nights here. All staff members were friendly, efficient and helpful in every respect. Our room was very spacious and comfortable, with an excellent bed. Price was reasonable and included a full breakfast. Location is easily accessible if you have a car. If not, the hotel provides complimentary transportation to and from the downtown tourist area and Love Field... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Edith G, We are so glad you enjoyed your stay! Our staff is grateful for the excellent mention and we are glad you were able to enjoy great dining in our in house restaurant, the Bristol Bar & Grille. Thank you for taking advantage of our complimentary shuttle that will take our guests within a five mile radius. Come... More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I selected this hotel because of the name. I knew I was going to get a quality, relaxing stay! Not the case, bad news. While this hotel maybe charging guest for the name of Crowne, it is not the comfort. The staff is very nice and courteous however. The first night we had a cockroach in our room crawling on... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear lakiea s, Thank you so much for staying with us! Our management team has been made aware of your review. They will be going over each unsatisfactory detail with your stay to see how we can repair or replace in order for this situation not to happen again. We are pleased you, at least, found our breakfast and staff... More 

Senior Contributor
32 reviews 32 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was humid and very small. There were big stains on the curtains. The furniture was very dusty. Stayed for 2 nights our room wasn't cleaned after the first night. And there's no refrigerator. Trying to get one was just as hard so I had to keep my sons milk on ice In the sink. I'm very disappointed and will... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear allabouttellingit31, We are exremely saddened you found our rooms to be humid and small! The curtains and furniture will be brought up to our housekeeping director so that she may bring this review up with her staff. The refrigerator issue will also be mentioned. We are sad the only thing you liked about our hotel was our linens. Please... More 

Hell, Michigan
Top Contributor
429 reviews 429 reviews
38 hotel reviews
431 helpful votes 431 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was here again Monday for a 2 night stay and the same issues I experienced in August happened again. The room was too warm and the HVAC was too loud. The sun beating against the glass mad the room too hot even with the blinds closed

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear trbeer, We apologize your stay experience did not change from the last time you stayed with us! Our chief engineer has been made aware of the sun warmth warming up your room to the point the a/c unit could not cool the room down enough. The loudness of the a/c unit will be mentioned and we will see about... More 

Lake Kiowa, TX
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a very nice stay. It was a short walk to AAC. The room was clean. The buffet was good. There were 2 things that I wished I had known. I heard from an employee that the top three floors were where the homeless of Dallas were staying. That is why you use your key in the elevator. Why... More 

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear lorgrew, We are glad you enjoyed your stay with us at the Crowne Plaza Dallas - Market Center! We apologize you were misinformed regarding our hotel. Our top three floors are reserved for VIP guests, large group functions, and IHG reward members. Our Bristol Bar & Grill is a casual restaurant and lounge for anyone who would like to... More 

Lerna, Illinois
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel is fantastic. The shuttle took my husband and I anywhere within a five mile radius (includes Love Airport, JFK area, Dallas Market Center). We found the food in the breakfast buffet to be very good, and the service to be excellent. We also had great service at the bar. Our rooms were comfortable and clean,... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear michelle s, Thank you so much for comending our staff! We are ecstatic we were able to accomodate you with a corner king with a great view of Dallas here at the Crowne Plaza Dallas - Market Center! Thank you for the awsome review and thank you for staying with us! Sincerely, Jeff Wood General manager More 

Piscataway, New Jersey, United States
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having read the reviews, it was exactly as expected...not a fantastic property. The lobby, pool area were clean, fitness room was tiny with just 3 or 4 pieces of equipment which is not much for a hotel that size. My room was clean but when I opened the cabinet housing the fridge, it was all rotted out....disgusting. I came in... More 

Was this review helpful? Yes 2
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Babajide O, We apologize your hotel experience with us was not fantastic! We will forward this review to our housekeeping director to make sure the small fridge cabinets are completely cleaned out. We understand you were not satisfied with our carpet choices and we apologize for that. We are, however, glad you were sufficiently satisfied with our location, lobby... More 

Nashville, TN
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 17, 2015

The Crown Plaza is fairly close to the Dallas Market Center. The lobby belies a time warp experience behind the elevator doors leading to the upper floors where one can be immersed in common areas straight out of 1975. Dirty orange'ish pattern carpets abound. On the 8th floor ours smelled like vomit with an industrial layer of air freshner. Multiple... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear fullhousejt, We sincerely apologize your stay experience with us was not satisfactory! Our 1975 ambiance has been with us for about six years although it seems longer. We have been working tirelessly to get budgeting for redecoration. We are pleased to say budgeting has been approved but time frame is still in the air. Meanwhile, our organge'ish pattern carpets... More 

Costa Mesa, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2015

Our overall stay was great, room was clean, close to everything, and great staff. The shuttle is free and drives you within a 5 mile radius which made our trip much easier. Our shuttle driver Aaron was the highlight of our weekend, very kind and courteous. The server during breakfast was also great and very attentive. I would definitely come... More 

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Darlene R, We love Aaron! Thank you for mentioning Aaron, our evening shuttle driver, and the rest of our great staff. It's great when our guests can experience Dallas through our complimentary shuttle service. The Crowne Plaza Dallas Market Center shuttle will take our guests anywhere within a five mile range and pickup when ready. Thank you so much... More 

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Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#53 Business Hotel in Dallas

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