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Crowne Plaza Dallas Market Center

3.5 of 5 7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
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Crowne Plaza Dallas Market Center
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393 reviews from our community

Traveler rating
    146
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    79
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

In general, beds and bathroom were clean. But we were not happy with the quality of sheets. The main negative point was the noise of the room. The noise of neighboring rooms was so loud and annoying that we could hardly fall asleep. Beside that, other things were so so. I would try to book other hotels next time rather... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

I agree with the previous reviews that the hotel is a bit older. However, considering all things, it is well maintained and I didn't have any problems with my room. What makes the Crowne Plaza shine, though, is the staff. They go way beyond their call of duty to make the guests feel welcomed. I stayed 10/16/14-10/17/14. First off, the... More

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Chickasha, Oklahoma, United States
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Easy access from the interstate and fairly close to West Inn. This hotel provides shuttle to and from various locations including the dart system. The hotel itself is old but had updates. Some beds (full) need to be replaced Including the shower (tub). Water is always hot. Staff was always courteous and pleasant to us.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Marine4life73, Thank you for mentioning the Crowne Plaza Dallas Merket Center is off I35 and that we have complimentary shuttle service within a five mile radius. Our beds and tubs are a topic we have brought up to our chief engineer. We appreciate your time and feedback. Sincerely Jeff Wood General Manager More

Chapel Hill, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Okay, but it would not be on my top five to stay at again big plus was the shuttle service. Friendly staff. The room could have been a bit cleaner. The shuttle van was a bit seedy/worn. The staff were all friendly.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Oko341, Thank you for recognizing our staff! They will be super excited they provided you with friendly service. The condition of our shuttle has been pointed out to our front desk manager. The room cleanliness has also been brought the attention of our housekeeping director. Thank you for taking the time to give us feedback about your stay with... More

Tulsa, Oklahoma
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza is a fine place to sleep for the price. I got a decent deal on Priceline so it was pretty inexpensive compared to the published rates for other rooms in the area. The guys at the front desk were very nice and check-in was quick. That being said, here are my complaints.... The wifi is so slow... More

Was this review helpful? Yes 1
Tyler, Texas
Top Contributor
106 reviews 106 reviews
31 hotel reviews
425 helpful votes 425 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at this hotel numerous times over the past few months as the hotel is very convenient to the medical center. Our experience at this Crowne Plaza has been exceptional. The front desk is staffed by very friendly and efficient people who make check in a breeze. (Kelly and Juan, thank you for making this... More

Was this review helpful? Yes 3
San Antonio, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed overnight on Saturday 10/4/14. In the middle of the night, between 1am and 5am on Sunday, the hotel room door was opened. It was a good thing that the bar latch lock was set so the person could not open the door all the way. It's either they programmed somebody else's key with our room code or you... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear J S, We understand that safety is vitally important especially when travelling! We have made our in house loss prevention team aware of the issue you had while staying with. They will review the situation and address the problems with the appropriate personnel. We sincerely apologize this happened to you while staying with! We desire only that every guest... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First thing is no breakfast is included. Even the motel 6 includes a free continental breakfast. No fridge in the room. The hallways smell. I checked in here for tonight because it's late but tomorrow I'm out of here.

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Christopher L, We apologize you did not receive a complimentary breakfast at our hotel. Crowne Plaza does not offer free breakfast as a standard but it is available in our breakfast package rate. Our rooms do not have fridges but are available upon request and availability at no additional cost. We have alerted our housekeeping manager to the smell... More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week with a group of people playing in a softball tournament. Room rates were very reasonable tor the week. Rooms were older, average size, water pressure was good, staff was fantastic (hence the reason the three stars). If it weren't for the staff, this place would definitely not be ranked a three star and this... More

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear DC227, We are saddened your stay with us was not 100% satisfactory! We have made our chief engineer aware of the bathroom fan situation. As for the in room fridge, we do have them and are available upon request at no charge. Our hotel does not offer complimentary breakfast as a standard but we could have added breakfast at... More

Nashville, TN
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our group had lots of rooms booked in this hotel for a week long event...when we arrived at 130 am we couldn't check in early & had to sleep in the car but was told they would have us a room at 10 am (okay that's understandable at 130 it wasn't available). But when we arrived back at about 1pm... More

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Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Grumpylicious, While we are not sure where the confusion lay at check-in we sincerely apologize for the inconvenience you experienced with us. We have alerted our Chief Engineer of the temperature issues with your room. We have also made the Chef aware of the comments made by your friends of the great breakfast they experienced with us. We do... More

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Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza

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