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All 187 Dallas hotels

Crowne Plaza Dallas Market Center

3.5 of 5 Hotel   |   7050 N Stemmons Frwy, Dallas, TX 75247
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Ranked #67 of 187 hotels in Dallas
A recent review
5 of 5 stars reviewed 2 days ago
Ed G Lake Saint Louis, Missouri
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330 people have reviewed this hotel

Traveler rating
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    65
    34
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145
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Lake Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everyone was nice, hotel was great for the Final Four! Left my sunglasses behind and have not been happy with the spring sun. Contacted the hotel, they connected me with Joe Ochoa and he returned my sunglasses without hesitation. I greatly appreciate the hospitality staff for their integrity to find my item and then return it with no questions asked.... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Ed G, Thank you so much for staying with us during the Final Four and for leaving us a great review. We appreciate your feedback about our staff, especially Joe Ochoa. Please come back and see us when you're in town. Thank you again and have a wonderful day! Sincerely, Jeff Wood General Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Those stars came from those poor employees keeping their "light" while working in a property with low curb appeal. Lets start with the basics. Customer service is definitely on point. To Bruce, Kelly, and both Georges, I was more than happy with them! The building does not have regular freon-run air conditioning. They only have chill level systems that run... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear landra487, We would like to thank you for choosing to stay with us. We certainly appreciate you taking time to complete the review on our property and share your experience. We are so happy to hear that you received great customer service from our staff and we would like to apologize for the short comings you have experienced. We... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

She was absolutely perfect!!!!! She was polite, professional, energetic and very helpful. My room has a great view of the city and very comfortable.....so much so that I took a nap! My hand was full of drink coupons and reward points. Me likey.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Tim C, Thank you so much for staying at the Crowne Plaza Dallas Market Center and for sharing your "perfect" experience with Kelly. We are thrilled to hear you enjoyed your stay and would love to welcome you back in the near future. Please come back and see us! Sincerely, Jeff Wood General Manager More

San Juan, Puerto Rico
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff is very friendly and they are trying their best, but the building is not helping them, it is old, dark and smell like a old building. The day that we stay they run out of power and the elevators does not work. I don't mind take the stairs but at least I expect a phone call advice me... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Carrasquillom, Thank you for taking time to write a review about your stay. We appreciate your comments about our staff and the Bristol Bar & Grill. We would like to apologize for the power interruption. The electric company tried to get here as soon as they can, which is unfortunately beyond our control. Thank you again for staying with... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms, great. Service, good. Food? Disgusting and extremely overpriced. I will never pay over $20 for a plate of pasta ever again in my life. It was watery and had no flavor. I could probably get better soup from mcdonalds and they don't even serve soup. The apple pecan pie was amazing, the chocolate pie on the other hand,... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear HollandLallathin, Thank you for taking time to write a review about your stay. We are sorry to hear that you didn't like the pasta. You are correct, the pasta is watery and the reason is because our culinary team makes our pasta in all natural compound butter making it a thin sauce compared to the regular cream based pasta.... More

Senior Contributor
49 reviews 49 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed for the first time at this hotel for a week. The first night found a bed bug in my bed. The hotel could have cared less and made no apology or even sounded like they cared. The hard boiled eggs on my salad were raw, the hotel shuttle which they said was great and would take me to... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Ilovetravellingalot, Thank you for taking the time to let us know where we let you down. We are very sorry we did not exceed your expectations but we do appreciate guests like you for letting us know where we need to improve. We apologize for the problems you encountered and we will certainly address them with our team to... More

Irving, Texas
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

Another wonderful stay, but I concur with what several of my friends have written--the room HVAC systems need overhauling. I had mine's thermostat set @ 68 degrees & it was still hot in my room. The hotel's engineer did come up & fix it though.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Pcrabtree, Thank you for staying at the Crowne Plaza Dallas Market Center during the TBRU 19 event. We appreciate the wonderful review and we are glad you enjoyed your stay. We are sorry to hear about the issues with the HVAC system, this weather isn't helping either having to change extremely just within a 24-hour period. We are glad... More

Philippines via Chicago
Top Contributor
119 reviews 119 reviews
32 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed there as a part of a conference. The front desk staff were worthless. I'm sorry to say that , but every time I asked them a question they gave me the wrong answer. The room had a broken chair, someone else's round black hair was all over the shower, which I found out eventually poured all over the... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Trainerstone, Thank you for taking time to leave feedback about your recent stay. We are extremely disappointed that we fell below your expectations. These concerns have been addressed and reviewed so we can prevent them from happening again. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Your feedback... More

Dallas, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

I have stayed at the Crowne many many times. The staff calls me by name when approaching the front desk, makes your feel at home. My recent stay was for an event that i was apart of and things I feel went every well, especially compared to last year. There are a few area that need some attention, mainly the... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Kevin S, Thank you so much for always staying at the Crowne Plaza Dallas Market Center and for being so loyal. We are very glad to hear that you can feel the genuine hospitality of our staff as we are really like family here. Regarding the pool and the A/C, we are so sorry for the inconvenience. We are... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Overall, a terrific experience. The guests greatly missed the hot tub and the a/c in the pool has still not been fixed/replaced. I concur with lowering the ceiling and adding meeting space above the pool. The room HVAC units need an update/overhaul. I did trip several times over the "hills" in the carpet in the ballrooms. Hopefully the carpet will... More

Was this review helpful? Yes 1
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Rob M, Thank you so much for for taking time to write a review about your recent stay. We appreciate your wonderful compliments about Sharlonda, Carol, Bethany, and Betty at the Front Desk. We do take pride in providing only the best customer service. Your concerns about the pool, the carpet, and the A/C, thank you for bringing these... More

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Additional Information about Crowne Plaza Dallas Market Center

Also Known As:
Crowne Plaza Dallas Market Hotel
Crowne Plaza Dallas Market Hotel Dallas
Crowne Plaza Dallas
Dallas Crowne Plaza
Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#55 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Official Description (provided by the hotel):
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 
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