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All 187 Dallas hotels

Rosewood Crescent Hotel

4.5 of 5 Hotel   |   400 Crescent Ct., Dallas, TX 75201 (Oak Lawn)
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77%
Ranked #34 of 187 hotels in Dallas
Certificate of Excellence 2013
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203 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rosewood Crescent Hotel
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Chicago, Illinois
1 review
5 of 5 stars Reviewed November 14, 2011

clean, and over the top service. we asked for something and they would take it to the next level. my only complaint is the pool in the summer is more of a hot tub because texas is hot and the pool isn't covered. we were allowed to have a friend's bridal shower/bachelorette party in a large suite with no objection... More

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Brooklyn, NY
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 12, 2011

I'm in the breaking news business, so I had no idea when I woke one day a few springs ago that I'd end that night at the Crescent Hotel. That morning actually started in Jacksonville, FL (another random destination) and, after a brief stop in Orlando, my colleague and I were re-routed to Dallas. Our employer booked us at the... More

Was this review helpful? Yes 1
Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2011

My husband and I just returned from one night at the Crescent, and it was great. We purchased the Relaxation Package, with the spa and breakfast and it was awesome.You do have to request ahead of time in order to have a couples massage, but it was a non-issue. The staff was top shelf.

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Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

I am so pleased to hear you enjoyed your stay with us. It sounds like a short visit, so maybe next time you should stay a little longer. We look forward to welcoming you back. Thank you for your feedback. Adrian Norbury Director of Marketing. More

Denver
Top Contributor
68 reviews 68 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 10, 2011

Hotel is elegant and with the right discount, a pretty good value. I stayed one night for business. Had drinks in the lobby and room service. All were very good. The lobby is beautiful. The room was adequate, but it was all I need for one night. Two double beds--not queens which seemed lame. I had a room facing the... More

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Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

I'm sorry you weren't happy with room you were given. If you request a room on the Courtyard side we try our very best to accommodate you. I will certainly remind our valet team to be mindful of noise in the late evening and early morning. Thank you for your feedback. Adrian Norbury Director of Marketing. More

Seattle, WA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 6, 2011

I don't think I've stayed at a hotel where housekeeping is so poorly scheduled. I had to call for my room to be cleaned at 4:30 p.m., after being out of my room all day, and again for turn down service at 9 p.m. because they, for some reason, did not do it. As to other features, I'm not sure... More

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Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

I am sorry you felt there was nothing special about the hotel. We do strive to make everyone's stay at the hotel unique and special. I certainly apologise that you had to call for housekeeping service. Typically we service rooms prior to 3pm, but have recently had days when the majority of rooms checked out and therefore our in-house guests... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2011

From the moment we arrived at this Hotel we were made to feel welcome! There was a welcome note at the front desk waiting for us, the staff were helpful and informative and the property itself just lovely. The decor in the Lobby area and the Conservatory is wonderful and we liked our room too. The location was great and... More

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Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

Thank you for your kind comments on our service. We really appreciate you taking the time to share your thoughts. We certainly take our guest's feedback into account when planning upgrades to the hotel and your comment on the tubs have been noted. You may not have been aware but complimentary wireless internet is available to all guests in the... More

Charleston, SC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2011

I stayed at the Rosewood Crescent on a business trip recently. There were only two negatives, one of which was not the fault of the staff: the people in my room checked out late, delaying my room's readiness. While I waited, one of the staff offered me a complimentary drink, and the front desk staff ensured my bags were carried... More

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Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

Thank you for this great review. I will certainly share your comments and we'll look forward to seeing you again on your next business trip. Or maybe visit us at the weekend and see the fabulous Arts District that is on our doorstep. Kind regards Adrian Norbury Director of Marketing More

San Diego, California
Top Contributor
92 reviews 92 reviews
21 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed October 21, 2011

All in all a very nice hotel and convenient for business with good convention style rooms. The check in and food service were always on the spot. Unfortunately on several occasions they just missed the mark. The key was not programmed for my room correctly and locked me out. The cleaning person completely missed my room the next day followed... More

Was this review helpful? Yes 1
Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

Thank you for your review. I am so sorry we fell short of your expectations and as you say "missed the mark' on some service issues. Our goal is always to exceed expectations and so I will definitely share your comments with our front office and housekeeping teams so that we can improve our service levels. I understand your frustration... More

Argyle, Texas
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2011

We stayed here a year ago for our wedding night, and wanted to return to relive the magic of that night - and we couldn't have been happier. The staff were ever helpful, and we stayed in the room across from the room we had a year ago and it hasn't lost any of it's magic - my wife loved... More

Was this review helpful? Yes 1
Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

Thank you so much for your kind review. We share all our reviews with our team and I know they will appreciate your comments. Thank you for taking the time to share your review and we look forward to welcoming you back. Adrian Norbury Director of Marketing More

Denver, Colorado
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 26, 2011

Overall, a pleasant experience. Love the Grohe shower head and huge towels. Loads of hot water. Room service was spot on. My spa experience was excellent. Turndown the first night was terrific; not so the second night. Room was a bit small for two people. Valets could have been more attentive.

Was this review helpful? Yes
Adrian_Norbury, Public Relations Manager at Rosewood Crescent Hotel, responded to this review

Thank you for your kind words. We share all feedback with the team to help us improve our service. I will certainly let our valet team they need to be more attentive. I apologize for this shortcoming in your stay and hope you will try us again on your next visit to Dallas. Kind Regards Adrian Norbury Director of Marketing More

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Additional Information about Rosewood Crescent Hotel

Also Known As:
Rosewood Crescent Court Dallas
Rosewood Crescent Court Hotel Dallas
Crescent Hotel Dallas
Address: 400 Crescent Ct., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Dallas
#17 Luxury Hotel in Dallas
#30 Business Hotel in Dallas
#61 Family Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Rosewood Crescent Hotel 4.5*
Official Description (provided by the hotel):
Large, modern-style hotel comprised of ten types of Italian and Spanish marble. ... more   less 
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