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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), TX

#35 of 191 Hotels in Dallas
Certificate of Excellence
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2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), TX
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), TX
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
5 of 5 stars Reviewed 4 days ago NEW

This is by far the best country inn I've ever been to, the rooms are spacious, the pool and courtyard are amazing, and the customer service is beyond helpful. I cannot wait to come back and visit this hotel, you can not get better service than this.

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Amarillo, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

The bed was so nice more comfortable than the Hilton believe it or not. The breakfast was a total surprise MUCH better than expected,the majority of hotels that offer free breakfast have waffles but THESE were very tasty unlike others on top of the fact they also served very good scrambled eggs sausage potatoes and a host of other items.... More 

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Istanbul, Turkey
Level Contributor
188 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby of the hotel seems newly renovated. Decoration of the lobby and the pool garden is very modern and elegant. Our room was clean and spacious. The hot buffet breakfast was an American classic. There are couple of more hotels in the area; however it is a bit challenging to find the correct exit from ultra-messy and confusing Dallas... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Let me just start by saying that the staff at this hotel is so friendly that you will not feel like just a guest. My family stayed for a week and we have four girls so we were always needing something. Our requests were always met with a smile and an eagerness to please. If you stay I hope you... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

This place is perfect. It is clean, the decor was modern, the staff was INCREDIBLY friendly, and even the food was good. I'd like to give a special shout out to the shuttle driver named Randy. Easily the sweetest, funniest guy I have ever met in Texas. He not only picked me up promptly and gave wonderful customer service, he... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accomodations. I stay there at least every other month. Every time party stays here and the staff are great. We love the presidential suites. Bachelorette party was a hit. Mr. Patel is great employee

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Philadelphia, PA
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently traveled to the Dallas area to visit family. Needed a place to stay the final night that was near Love Field Airport and settled on this property. It was fine for one night, however I would not return. Did not care for the layout (there are two sides to the hotel) and our room was located on the opposite... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband was scheduled for a surgery and had to stay at this hotel for a few days. With all the stress and anxiety I wasn't I checked in and it was awesome from there on. THE STAFF made me feel at home, and always asked about my husbands conditions every time they saw me. Never missed mentioning "please let... More 

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Erlangen, Germany
Level Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our stay at this hotel. Everything was as expected an perfect. The hotel is new renovated. The parking area has a safety-gate. The breakfast area and the breakfast is better than average and they have real metal flatware and real dishes.

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Wichita, Kansas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in this hotel, once on our way out and then again on our way home. For the first stay, upon arrival our room was ready, so that's a plus. On the second night, the service at check in was ok, considering our reservation had been lost, either by the hotel or the park, sleep, and fly... More 

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kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), TX, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. More 

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