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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

#24 of 192 Hotels in Dallas
Certificate of Excellence
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2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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181 reviews from our community

Traveler rating
    107
    39
    18
    7
    10
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53
30
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I really didn't like the location of this hotel, even though there was a lot of security features. While the lobby looked nice and the breakfast was ok, there were lots of little problems. None of the ice machines were working, the hot tub was out of order, the wifi was painfully slow etc. The staff were nice and the... More 

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay due to the liquor store and the club and sincerely apologize the inconvenience that was caused due to that. We take the time to listen to your constructive comments so we can continually improve our services. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Well maintained and quiet.Nice size room. Nicely stocked breakfast bar.Everything works. Very convenient to Love Field and next to the Stemmons Freeway.. but not so to be noisy..an occasional plane landing at Love Field.. barely noticeable

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff were great, they allowed us to check in early. The review would have received another star, but I had someone steal my belongs for the guest laundry room...... The room was ok, besides ants.

Was this review helpful? Yes 1
Round Rock, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was a wonderful stay. Beautiful, modern, and well kept. The lobby was huge and comfortable. The rooms were great, ours faced the inner courtyard. Staff was excellent, especially the young man who worked 11/7 shift.

Was this review helpful? Yes 1
Placitas, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service at this hotel was at the level of more expensive places to stay. The hosts at the front desk were very nice and offered ways to help. With the free breakfast, this is a good value for the money.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Clean rooms, friendly staff, great complimentary breakfast. Stayed there for a weekend getaway and was pleasantly surprised. Many restraunts and stores close by, quiet and clean. Will definitely stay here again.

Was this review helpful? Yes 2
marble hill, ga
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this place. Friendly staff and management. Breakfast was good. Convenient to airport and convention center. Weather was terrible snow and ice but with the friendliness it was awesome. Convenient access to interstate best place I have stayed at in Dallas. Pricing was very good.

Was this review helpful? Yes 1
Maroochydore, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Water was cold, no restaurant, no wine corkscrew available, no action on request for wakeup call and airport shuttle does not start until 5 am, very tight for a 6 am flight.The reception staff apologised for all the problems.

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kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Maumelle, Arkansas
Top Contributor
53 reviews 53 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would not have chosen this hotel on my own. The NCA Cheerleading travel company assigned our gym to this property, and required that we stay here to compete in the competition. It's old, and has had some new carpet put in the hallways and updates to the lobby-but none of those improvements can cover up the fact that the... More 

Was this review helpful? Yes 1
Pollock, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

Beautiful, spacious room. Quiet, even though this close to an airport. Gated parking. The staff were great. Shuttle right on time. Close to several great restaurants. Will surely make this my new go to hotel!

Was this review helpful? Yes 2
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