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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

#42 of 193 Hotels in Dallas
Certificate of Excellence
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2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
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1 room 1 guest
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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San Diego, California
2 reviews
5 of 5 stars Reviewed 1 week ago

I had to get a hotel at the last minute after my flight got cancelled out of Lovefield. This was convenient and offered a great deal. I usually work remotely, the room and the wifi speed was perfect for working through the day. The location was convenient for me to handle the meetings and be back at the airport in... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

I have gold status with Carlson Club and I booked a suite with points at this location and the main bathroom sink was full disgusting filth. They rinsed out the mop in the sink and they did not clean the sink - I have a picture which I will post with this. There is no excuse for this. I complained... More 

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Top notch hotel. Customer service exceeds all expectations. The staff will go the extra mile to ensure that your stay is relaxing and comfortable. If you want to feel at home, stay at this hotel. The rooms are spacious and clean. Conveniently located near airport with shuttle services available.

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Richmond, TX
Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I expected more from the reviews I read and photos. I was indecisive as to stay at this hotel or the Embassy Suites Love Field, due to reviews I read on Trip Advisor, I chose this property. Upon driving into the gated complex I was taken aback with the conditions of the grounds. The room(s) also lacked the maintenance and... More 

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Luanda
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What a nightmare. We were given the key to a room that wasn't made up. We went back to reception and were given another key. The new room had cigarette burns in the carpet, this in a no-smoking room. There was a beer can on the balcony. The couch was dirty and the cushion covers weren't zipped up. The bathroom... More 

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

We appreciate you taking the time to share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. You comments are very valuable and we will work hard to ensure that issues like these are addressed for future. More 

Amarillo, Texas
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a place to stay before our flight out of Love Field the next morning, and this place worked perfectly for us. It was a nice and clean hotel with a friendly front-desk. We filled out a form for our cars that we were leaving at the hotel. The front desk told us which shuttle we needed to catch... More 

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Limerick, Limerick, Ireland
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would highly recommend a stay here. Spotless accomodation, beautiful pool and outdoor seating area, tasty breakfast and excellent service. Only one downside - the air conditioning units are very loud, but overall a great stay.

Was this review helpful? Yes 2
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