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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

#37 of 192 Hotels in Dallas
Certificate of Excellence
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2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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218 Reviews from our TripAdvisor Community

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Traveler rating
    120
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houma, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I visited Dallas on 6/28/2015 and had booking with this hotel which was done online since it was located closest to the airport. The experience was amazing as interior is beautiful, has good outdoor patio where time can be spent peacefully during night time. Excellent customer service. Rooms are clean, spacious and again good customer service. This was a business... More 

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Akron, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is run down with minor visual updates to the lobby. The hot tub is closed, elevator works most times but seems questionable, breakfast is all processed foods, minimal amenities, the outdoor sitting area is obviously from pre opus Marriott-I wouldn't think of sitting in any of it. The beds are comfortable and clean, pool was satisfactory. A family... More 

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Katy, Texas
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is nestled inbetween a Super 8 motel and a liqour store and to be honest needed the security gates for your safety. There is a Starbucks, IHOP, and other restaurants in driving distance and a gas station in walking distance (though I would not recommend walking). When we first arrived check-in was very quick and easy but as... More 

Review collected in partnership with Country Inns & Suites By Carlson

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kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

Tulsa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Been staying at this hotel for several years. In the last year the quality of the rooms and service has gone below my standards. I use to give this hotel and above average rating. The breakfast is ho hum. When you have a problem with your room it took days to resolve. The price is to high for the service... More 

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Louisville, Kentucky
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel's lobby appears to have been recently renovated and of contemporary design, but the hallways are hot and in some disrepair. However the staff are accomodating. The rooms are clean and beds O.K. The breaksfasts good. Free WIFI unlike other so-called full service hotels.

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Amarillo, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The bed was so nice more comfortable than the Hilton believe it or not. The breakfast was a total surprise MUCH better than expected,the majority of hotels that offer free breakfast have waffles but THESE were very tasty unlike others on top of the fact they also served very good scrambled eggs sausage potatoes and a host of other items.... More 

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Istanbul, Turkey
Level Contributor
270 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
4 of 5 stars Reviewed June 16, 2015

The lobby of the hotel seems newly renovated. Decoration of the lobby and the pool garden is very modern and elegant. Our room was clean and spacious. The hot buffet breakfast was an American classic. There are couple of more hotels in the area; however it is a bit challenging to find the correct exit from ultra-messy and confusing Dallas... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 15, 2015 via mobile

Let me just start by saying that the staff at this hotel is so friendly that you will not feel like just a guest. My family stayed for a week and we have four girls so we were always needing something. Our requests were always met with a smile and an eagerness to please. If you stay I hope you... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

This place is perfect. It is clean, the decor was modern, the staff was INCREDIBLY friendly, and even the food was good. I'd like to give a special shout out to the shuttle driver named Randy. Easily the sweetest, funniest guy I have ever met in Texas. He not only picked me up promptly and gave wonderful customer service, he... More 

Was this review helpful? Yes 1
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