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Country Inn & Suites By Carlson Dallas Love Field (Medical Center)

3.0 of 5 2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
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Certificate of Excellence 2014
Country Inn & Suites By Carlson Dallas Love Field (Medical Center)
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Country Inn & Suites By Carlson Dallas Love Field (Medical Center)
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158 reviews from our community

Traveler rating
    90
    39
    15
    4
    10
See reviews for
47
24
13
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elgin, Illinois
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

The positives - The hotel has a nicely remodeled lobby area and rooms. The upgraded room (king suite) was also clean and well appointed. The negatives - Was disappointed in most of the service received, room maintenance (broken TV took 2 days to fix, burned out light fixture), and breakfast food was prepared quite poorly. Aside from one staff member,... More 

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson Dallas Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and ensure that a similar situiation does not occur again. We hope for another opportunity to exceed your expectations. More 

Deerfield, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Going up the stairway there were moths. It smelled of amonia and carpeting worn. Once in the room, there was a big wad of hair on the floor as I entered. I went to the front desk and told them their hotel was unacceptable. They politely declined charging the credit card.

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson Dallas Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and ensure that such a situation does not occur again. We hope for another opportunity to exceed your expectations. More 

va
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

We chose this hotel to park our car while on a trip out of Dallas Love Field. I spoke with someone at the hotel prior to booking about the shuttle service. I was told that we could take the shuttle at 0630 which would have allowed us to have breakfast at 0600 prior to our trip. When we arrived at... More 

Was this review helpful? Yes
kori_nooner, Manager at Country Inn & Suites By Carlson Dallas Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for gthe dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. While all our information provided to our guest online is verified by the brand to ensure any miscommunication, we will review it one more time.... More 

New Lebanon, Ohio
Top Contributor
65 reviews 65 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a little hesitant because of the area, but found no problems. Clean quite rooms with lots of pillows. Easy access to the interstate. Secured parking but the gate was open most of the time. I would stay here again.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I and my wife had our second stay at this location and will definitely return. The staff is very friendly and helpful. Tony, the night desk clerk , was top class and his service was first class, all the way. This location has a security gated parking lot and has reasonable price for parking when you're traveling by air. Need... More 

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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very good stay here. I booked with points, so I can't really comment on the price. The rooms were clean, and the bed was comfortable. I liked the fact that the parking was gated too. I didnt have any problems with the staff at all. In fact I received a small gift bag when I arrived, and... More 

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Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have NO complaints about this hotel. It was clean, comfortable and quiet. The ambiance was exceptional as the hotel was obviously renovate, which added a nice touch to everything. The bed was the best hotel bed I have ever slept in. The employees were extremely polite and helpful. The breakfast buffet was pretty good, although I wasn't a fan... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our first time at a Country Inn and booked based on the price, reviews and pictures. It was our anniversay and wanted to getaway for the weekend. Right from making the reservation to the end, the staff made us feel special. Surprised us with a bottle of wine in our room that we enjoyed out in the balcony.... More 

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites By Carlson Dallas Love Field (Medical Center)

Address: 2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Dallas Love Field (Medical Center) 3*
Number of rooms: 110
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Courtyard
Dallas Marriott
Courtyard Dallas
Hotel Style:
#2 Best Value Hotel in Dallas
#27 Family Hotel in Dallas
#40 Business Hotel in Dallas

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