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SpringHill Suites NW Hwy at Stemmons/I-35E

3.0 of 5 2363 Stemmons Trail, Dallas, TX 75220
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Certificate of Excellence 2014
SpringHill Suites NW Hwy at Stemmons/I-35E
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SpringHill Suites NW Hwy at Stemmons/I-35E
SpringHill Suites NW Hwy at Stemmons/I-35E
SpringHill Suites NW Hwy at Stemmons/I-35E
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69 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fayetteville, Arkansas, United States
Top Contributor
58 reviews 58 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While this is not a brand new property they have done a good job keeping it clean and modernized. Nice big rooms with microwaves, refrigerator and bar sink. Good desk with plenty of outlets. Front desk clerks were extremely nice. The breakfast crew kept the table cleared and the food well stocked.

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Missouri
Top Contributor
66 reviews 66 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

As mentioned in another review. I stay in hotels 70-80 nights each year and after staying with the Hilton brands for a number of years, I have decided to switch to the Marriott brands for 2015. I wasn't a big fan of this hotel. In fact, I changed my reservation for the next night from a SpringHill Suites to a... More 

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us on tripadvisor about your recent stay at our property. As a Valued New Marriott Member, we see that there is room for improvement based on your feedback. It looks like we had several missed opportunities that we should have corrected. Your feedback will be shared with the... More 

Waco, Texas
1 review
3 of 5 stars Reviewed December 21, 2014

It was an average stay . The front desk staff wasn't very friendly . They looked like they hated their jobs and didn't really care if you stayed with them or not . Seeing as how i do work at a marriott hotel as a front desk associate, i did expect a little bit more friendliness . The rooms were... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Valued Traveler, Thank you for taking the time to share about your recent stay at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the friendliness of my staff.... More 

Portland, Oregon
Top Contributor
102 reviews 102 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel is clean, quiet and right off of I-35. Because this is a SpringHill property the price point is less than most full service hotels in Dallas, but it has larger rooms. During the week there is light fare with free beer, wine and soft drinks served from 5-7 p.m. Breakfast is included and pretty standard, but a plus... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Hi, Thank you for sharing your experience at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2014

This was just a standard hotel for us. Nothing special. We stayed on a Saturday night and the place was dead. Nothing really wrong with it just not a lively hotel I guess. Breakfast was standard and hot. Pool was closed for season

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Weekend Traveler, Thank you for sharing your experience at the SpringHill Suites Dallas through the Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are happy to hear that you had a decent stay. Sorry the property was not more lively on the weekend. Our Guest are primarily business travelers during the week. I wish we did... More 

Conyers, Georgia
Top Contributor
70 reviews 70 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2014

We have nothing but great things to say. Check in was flawless even though we had caught a much earlier flight and arrived around 9am. We were able to get into our room change and get our day started. All, and I mean all the staff, we encountered were very helpful and courteous. Breakfast and coffee were good. Our room,... More 

Was this review helpful? Yes 1
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear DAVID, Thank you for sharing your experience with us! We appreciate your kind words and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Hoschton, Georgia
Top Contributor
109 reviews 109 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 28, 2014

A very clean and quiet property. Room are plentiful and the staff was excellent. A great breakfast buffet to start your day off. A nice touch in the evening is snacks and beverages in the lobby. Oh, did I mention, it is very close to Dallas Love Field and they run a shuttle. Many good restuarants are less than a... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for the great comments. Thank you for... More 

Shreveport, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 23, 2014

We enjoyed our stayed at this hotel. I had two rooms at the hotel - football weekend. The rooms were nice, clean and spacious, comfortable beds and soft towels. I am a frequent traveler and I have different levels of expectations. I can say that they were met. Michelle was very nice, patient and helpful when my friend checked into... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

With a mission to provide superior service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for the great comments about Michelle, Josh, and... More 

Waco, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 18, 2014

We love Marriotts. We stay at Marriotts everywhere, but we would never stay at this hotel again. We had rented two rooms for one night using our points. Therefore we had to give a credit/ debit card for incidentals. They informed me that they would put a $20 hold for each room. I gave them my debit card and they... More 

Was this review helpful? Yes 1
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Thank you for taking the time to share the issues with your recent stay at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for Credit Card issues. We have shared... More 

Calgary, Alberta, Canada
Top Contributor
61 reviews 61 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

Came here on a buddy trip for a concert and it was a great little place. The front is pretty nondescript and the decore is a overwhelming green. We got to the room and it was huge. The room was nice the bedding was top notch and the hotel is quiet. The staff was pleasant and accommodating and the breakfast... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

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Additional Information about SpringHill Suites NW Hwy at Stemmons/I-35E

Address: 2363 Stemmons Trail, Dallas, TX 75220
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites NW Hwy at Stemmons/I-35E 3*
Number of rooms: 96
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Also Known As:
Springhill Suites Nw Hwy At Stemmons/i-35e Hotel Dallas
Springhill Suites Dallas
Dallas Springhill Suites
Hotel Style:
#69 Business Hotel in Dallas

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Management photos: Courtesy of the property manager

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