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SpringHill Suites NW Hwy at Stemmons/I-35E

#76 of 192 Hotels in Dallas
Certificate of Excellence
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2363 Stemmons Trail, Dallas, TX 75220
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SpringHill Suites NW Hwy at Stemmons/I-35E
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SpringHill Suites NW Hwy at Stemmons/I-35E
SpringHill Suites NW Hwy at Stemmons/I-35E
SpringHill Suites NW Hwy at Stemmons/I-35E
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72 reviews from our community

Traveler rating
    25
    27
    14
    2
    4
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19
11
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hicksville, New York
Top Contributor
84 reviews 84 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Springhill Suites NW - Stemmons for two nights. We were originally scheduled to be there for one night, but ended up extending our stay. The location was very good - easy to get to and about 10 minutes from Downtown. The hotel was relatively big for a Springhill Suites. Our room was comfortable and a nice size.... More 

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North Babylon, New York
Top Contributor
148 reviews 148 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although a little difficult to find (we passed it), this is a comfortable place to stay near Love Field. The beds are comfortable and there is a fitness center and pool on the property. However, it seemed like dining right near by was limited, although we did not ask. It was a good value for an overnight stay before our... More 

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La Habra, California
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 10, 2015

My colleague and I arrived early for our respective reservations - our business appointment was cancelled due to the ice/snow in Dallas. There were no rooms available when we checked in, our front desk clerk Joshua worked very hard with the cleaning staff and room supervisor to provision a clean room as soon as feasibly possible. I so appreciate that,... More 

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Fayetteville, Arkansas, United States
Top Contributor
70 reviews 70 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 22, 2015

While this is not a brand new property they have done a good job keeping it clean and modernized. Nice big rooms with microwaves, refrigerator and bar sink. Good desk with plenty of outlets. Front desk clerks were extremely nice. The breakfast crew kept the table cleared and the food well stocked.

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Missouri
Top Contributor
103 reviews 103 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 17, 2015

As mentioned in another review. I stay in hotels 70-80 nights each year and after staying with the Hilton brands for a number of years, I have decided to switch to the Marriott brands for 2015. I wasn't a big fan of this hotel. In fact, I changed my reservation for the next night from a SpringHill Suites to a... More 

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us on tripadvisor about your recent stay at our property. As a Valued New Marriott Member, we see that there is room for improvement based on your feedback. It looks like we had several missed opportunities that we should have corrected. Your feedback will be shared with the... More 

Waco, Texas
1 review
3 of 5 stars Reviewed December 21, 2014

It was an average stay . The front desk staff wasn't very friendly . They looked like they hated their jobs and didn't really care if you stayed with them or not . Seeing as how i do work at a marriott hotel as a front desk associate, i did expect a little bit more friendliness . The rooms were... More 

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Valued Traveler, Thank you for taking the time to share about your recent stay at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the friendliness of my staff.... More 

Portland, Oregon
Top Contributor
108 reviews 108 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel is clean, quiet and right off of I-35. Because this is a SpringHill property the price point is less than most full service hotels in Dallas, but it has larger rooms. During the week there is light fare with free beer, wine and soft drinks served from 5-7 p.m. Breakfast is included and pretty standard, but a plus... More 

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Hi, Thank you for sharing your experience at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Senior Contributor
43 reviews 43 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2014

This was just a standard hotel for us. Nothing special. We stayed on a Saturday night and the place was dead. Nothing really wrong with it just not a lively hotel I guess. Breakfast was standard and hot. Pool was closed for season

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear Weekend Traveler, Thank you for sharing your experience at the SpringHill Suites Dallas through the Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are happy to hear that you had a decent stay. Sorry the property was not more lively on the weekend. Our Guest are primarily business travelers during the week. I wish we did... More 

Conyers, Georgia
Top Contributor
75 reviews 75 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2014

We have nothing but great things to say. Check in was flawless even though we had caught a much earlier flight and arrived around 9am. We were able to get into our room change and get our day started. All, and I mean all the staff, we encountered were very helpful and courteous. Breakfast and coffee were good. Our room,... More 

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Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

Dear DAVID, Thank you for sharing your experience with us! We appreciate your kind words and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Hoschton, Georgia
Top Contributor
121 reviews 121 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 28, 2014

A very clean and quiet property. Room are plentiful and the staff was excellent. A great breakfast buffet to start your day off. A nice touch in the evening is snacks and beverages in the lobby. Oh, did I mention, it is very close to Dallas Love Field and they run a shuttle. Many good restuarants are less than a... More 

Was this review helpful? Yes
Heather E, General Manager at SpringHill Suites NW Hwy at Stemmons/I-35E, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for the great comments. Thank you for... More 

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