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All 189 Dallas hotels »

Hotel Indigo Dallas Downtown

3.5 of 5
1933 Main St., Dallas, TX 75201
Hotel amenities
Ranked #14 of 189 hotels in Dallas
4.5 of 5 stars 187 Reviews
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187 reviews from our community

What travelers say about this hotel
  • Very friendly(8)
  • Very nice(6)
  • Extremely helpful(5)
  • Free shuttle(5)
  • Great Place(4)
  • Front desk staff(4)
  • Hardwood floors(4)
  • Very good(4)
  • Rooms are spacious(4)
  • Deep Ellum(3)
Traveler rating
    97
    66
    12
    7
    5
Only show reviews for Family (6) | Couples (44) | Business (86)
Date Rating
PJL60654
Chicago, Illinois
Contributor
15 reviews
2 helpful votes
2 of 5 stars Reviewed January 23, 2012

(My opinion obviously:) Hotel Indigos are inherently poorly designed; the nautical/country theme frankly doesn't work for me. The bedding is of a 1-2 star hotel quality - not 3-3.5 star. Sheratons, Marriotts, Hiltons and Hyatts have MUCH better beds. The Indigo did not have a down comforter but rather poor quality sheets and pillows, and a bedspread - not what... More

Was this review helpful? Yes
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
January 25, 2012

Good Morning. Thank you for taking the time to write a detailed review. I apologize for the issues. I would like you to contact me directly if possible. I need to find out what room you were in, so I can have a look at the bedding and track down the service issue on getting your room cleaned. There is... More

NormanClan
Littleton, Colorado
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed January 5, 2012

I stay here due to price and convenient location but the hotel is mediocre at best. It has new paint but the lack of cleanliness leaves you quesitoning your decision to stay here. In addition, the menu for room service is lack luster. I highly recommend paying a bit more and stay at the Adolphus or the new OMNI. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
January 9, 2012

Thank you for the response NormanClan. Our actual menus, to include Room Service are being revised this month. Any issue with cleanliness I take very seriously. I would like you to contact me directly, so I can get more information if that is possible. I would like to make this right for you. More

Paolo P
Rocklin, California
2 reviews
1 helpful vote
3 of 5 stars Reviewed December 31, 2011

Let me start by saying that the hotel was not awe inspiring, but it was nice enough. That wing said, I tried and was turned away three time for check in. The tell me check in is t until 3:00 (this is at 2:50) I say okay. I go back at 3:00 and they say no I'm sorry check in... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
January 3, 2012

Thank you for writing Paolo P. I apologize for your wait while checking in. It can happen when we have alot of people checking out late, coupled with early arrivals. No matter how it happens, I know it is frustrating to wait. We will typically offer somone a drink or appetizer to help pass the time. Let me know if... More

KatEagle
Lanett, Alabama
Contributor
20 reviews
4 helpful votes
5 of 5 stars Reviewed December 25, 2011

We really enjoyed staying at this hotel. The staff was friendly and helpful and our room was very clean! About the room- it was beautifully decorated and comfortable. The bed was very comfortable. The bathroom was larger than the ones at the Indigo in Atlanta, but still small. The large shower beckoned but the water pressure was terrible. It took... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
December 29, 2011

Hello KatEagle. We are glad you enjoyed your stay. Water pressure is not a typical issues. I hope that you reported it to us when it happened. We look forward to having you back. More

Jonathan B
Bristol, United Kingdom
Contributor
15 reviews
7 helpful votes
4 of 5 stars Reviewed December 2, 2011
2
people found this review helpful

While the outside of the hotel is a bit bland, the inside is very nicely decorated and furnished. Reception staff is attentive and keen to help. The complimentary shuttle is a great help in getting to various tourist sites and the drivers are helpful with advice and suggestions, particularly Franklin. Breakfast was excellent with a good range of choices and... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
December 5, 2011

Thank you Jonathan. I will share you comments with Franklin, and the rest of the staff. More

awoodby
Livonia, Michigan
Contributor
17 reviews
24 helpful votes
5 of 5 stars Reviewed November 26, 2011
3
people found this review helpful

This hotel has obviously been recently completely renovated and redecorated, everything new and sharp. The location is right downtown, staff is very friendly and helpful. Rooms are large, with a living room and very comfortable bed. Really nothing but good to say. More

Was this review helpful? Yes
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
December 5, 2011

Thank you awoodby. We apprecite it. More

RandomPixels
2 reviews
2 helpful votes
5 of 5 stars Reviewed November 26, 2011
2
people found this review helpful

$100 got us a plush queen size bed, side room with couch, tv and chairs, microwave, fridge and coffee maker. Great shower, free shuttle to/from area activities and very friendly staff. Aveda soap products! Room service was timely and the food was great. Nice attention to detail in the sunny day decore throughout the hotel. High quality furnishings and accessories. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
December 1, 2011

Thank you RandomPix. We feel with our service and product, we offer the best value in Downtown. We hope for your return. Have a great Holiday Season! More

BelgiumItalialover
Belgium
Senior Contributor
22 reviews
51 helpful votes
5 of 5 stars Reviewed November 24, 2011
5
people found this review helpful

For anyone coming to Dallas in honour of JFK, this is the hotel to be. A few yards from the spot where they killed Oswald, a mile away from Dealey Plaza. On top of the location : (1) excellent value, (2) very friendly staff, (3) best of Dallas-center ( Marcus Neieman Marcus, great restaurants) around the corner. Small minus point... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
December 1, 2011

Thank you Belguimlt for the review. Have a great Holiday Season! More

momaclown
Austin, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed November 11, 2011
1
person found this review helpful

Two days ago we stayed at Hotel Indigo in downtown Dallas. It is convenient to the area to a location where we attended a dance performance. Entering the hotel gave us a very warm feeling. The decor was bright yellow, and decorated very attractively. Check in was simple and the clerk gave information regarding dining in the hotel, valet parking,... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
November 21, 2011

Thank you momaclown for taking time to write. I am going to add specific instructions on our website that the valet operates on Harwood. Hope to see you again. More

edra45
Waco, Texas
Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed November 2, 2011

We have stayed at this hotel two times, and enjoyed it both times. However, the first visit was much nicer, as there was a few problems with housekeeping and noise the second visit. The hotel has a spa feel to it and is located near good resturants. The hotel is bright and sunny, like a day at the beach. We... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
November 7, 2011

Thank you edra45 for the comments. If you encounter any issue staying with us in the future, please contact the Guest Service Reps at the desk. I would love for you to contact me directly regarding your issues. Mike Owen-GM More

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Hotel Indigo Dallas Downtown Also Known As

  • Hotel Indigo Dallas
  • Dallas Hotel Indigo
Address: 1933 Main St., Dallas, TX 75201

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Hotel Indigo Dallas Downtown
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