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Hotel Indigo Dallas Downtown

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1933 Main St., Dallas, TX 75201
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1 room 1 adult
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Hotel Indigo Dallas Downtown
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664 Reviews from our TripAdvisor Community

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Tucson
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed two nights because the family of a good friend was already there when I arrived in Dallas. A best friend was in ICU in serious condition with no options left for doctors so we were all here waiting to see how her life would end. The hotel has a Baylor discount rate. It is close to the hospital.... More 

Helpful?
Thank tbrown6220
Cabo San Lucas, Mexico
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I do like the Indigo brand, but pretty much everything about Hotel Indigo had that 'cheap' furniture feel to it. I am a fan of old hotels and like how they feel, and with the right furnishings the Indigo could rock - great bones to the hotel. That being said, was well located downtown, price was good, rooms are huge... More 

Helpful?
Thank Beacher66
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Loved the Christmas decor, coziness, and the bright colors and design. Hotel was gorgeous and romantic inside and out. Not great views on the side we were on but nice area and dining/small bars in walking distance

Helpful?
Thank Alexis L
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Alexis, thank you for your 5 star review of the Hotel Indigo Dallas Downtown. We are glad that you were able celebrate New Year's Eve in downtown and choose Hotel Indigo as your hotel. We thank you for your business and hope you will visit again soon. More 

Austin, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

From the time we made the reservations with Dawne to the time we checked out our stay was wonderful. The lobby is beautiful, the cafe breakfast is delicious, the rooms are very comfortable (albeit some bit small), and the staff is great. Thank you Hotel Indigo for giving our executives and VIPs a fabulous stay!

Helpful?
Thank LittleKings
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your "Fantastic" review of the Hotel Indigo Dallas! Dawne is one of the best and takes care of every detail when it comes to our guests. I am thrilled to see that your VIP's had a wonderful stay and hope you will visit again soon! More 

Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean and comfortable suite with lots of room. The hotel is very close to some terrific restaurants that rate very well here on TA. The staff at the hotel was friendly and accommodating, however we did have an issue. We booked several rooms here for three nights and also booked one of the conference rooms for our meetings. Several of... More 

Helpful?
Thank JohnandKristy
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Thank you for your review of the Hotel Indigo Dallas Downtown. We take your feedback to heart and I apologize for the issues you encountered while conducting your meeting on property. As a result of the issue, we have re-lamped the meeting room with all new high wattage bulbs in order to prevent this from happening again. I am glad... More 

Llanrug, Wales, United Kingdom
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We could walk to all the main places/attractions in Dallas by staying in this hotel. The hotel itself it so nice, really unique decor in the rooms which made it more enjoyable. Would recommend this to anyone who stays in Dallas in the future.

Helpful?
1 Thank Stephanie G
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Stephanie, thank you for your review and for your recommendation. We are thrilled to see that you enjoyed the décor and location in Downtown Dallas. Please visit again soon. More 

West Yarmouth
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This was not my first choice for a hotel because it was farther from my points of interest but a booking issue with a different hotel brought me here. I found the door and front desk staff to be incredibly friendly and helpful. The restaurant staff was great in the morning and horrible at night. I ordered room service my... More 

Helpful?
Thank Sandra M
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your feedback in regards to your recent stay at the Hotel Indigo. I apologize for the error and confusion that occurred with your evening dining experience. We take all feedback to heart and will be sure to discuss this as an area of opportunity for out team to improve. I hope that you will visit... More 

Omaha, Nebraska
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is dated! It appears they are trying to update but they are not good and appear cheap. This was a business trip and the company required I stayed there... My traveling colleague's reservation was not right and only booked for one night. They were sold out the 2nd night and didn't care or try to accommodate him. The... More 

Helpful?
Thank Skipdog24
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review. I am disappointed to see that we were not able to execute the repairs to your guest room prior to your return from your meetings. As you have mentioned, we are in the process if updating the property and have just completed the set of rooms which will be released to guest this... More 

Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here this past weekend and have mixed feelings. The hotel was very clean and our room was appointed well. The staff was friendly and helpful. The downside was almost getting stuck in the elevator. They have three elevators and one was already out of order. It was only about a minute that we were "stuck"... More 

Helpful?
Thank texasgirl75
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review of the Hotel Indigo Dallas Downtown. We appreciate your feedback and apologize for the issues you encountered in the elevator. I can assure you that we have been working with our elevator company and take this matter very seriously. I also thank you for your kind feedback about friendly service and clean and... More 

Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was very warm and friendly. Location was great. You have to pay for parking but there are some cheaper places to stay if you drive around a bit. The only complaint i have is that the walls are super thin and you can hear everything your neighbor says. I love the products they provide you too

Helpful?
Thank Writewandaann
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your pleasant review of our hotel and staff. We are thrilled to see we provided you with excellent service during your visit as well as quality products in the guest room. We hope to see you again soon! More 

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