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Hotel Indigo Dallas Downtown

3.5 of 5 1933 Main St., Dallas, TX 75201
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Certificate of Excellence 2014
Hotel Indigo Dallas Downtown
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Hotel Indigo Dallas Downtown
Hotel Indigo Dallas Downtown
Hotel Indigo Dallas Downtown
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494 reviews from our community

Traveler rating
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    50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

This hotel is a remodeled older hotel. It made me think I was at the beach instead of downtown Dallas. Several in our group had problems with the plumbing in the shower, but the staff fixed the issues quickly. The concierge, the doormen and the front desk staff were very pleasant and helpful throughout our trip.

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

sandylpc, thank you so much for your review! We appreciate you taking the time to leave us feedback from your recent stay with us. We are so happy to hear that you enjoyed your visit and that our staff was so helpful and accommodating. We apologize for the plumbing issue that was encountered during your stay, we are glad that... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Felt safe in hotel. Daughter left jewelry in gym and it was turned in to front desk. Nice hotel, close to concert venue. Restaurant had very tasty food. We loved our cookie we received upon arrival, and was given one for the road when we checked out. Nice , friendly service

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Janet McCarty M, Thank you for your review. We are pleased to hear that you enjoyed your stay, and we look forward to seeing you again next time! More 

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We arrived at 10pm fresh off the plane from London only to be told that they had overbooked their rooms. They therefore directed us to another hotel, 3 miles away (therefore no where near downtown) where we were told to stay instead. Dreadful customer service. No real apology. Will never visit Hotel Indigo again.

Was this review helpful? Yes 1
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Jonny B, thank you so much for taking the time to write us your review. We are so sorry for the inconvenience we caused you during your trip. We strive to satisfy each of our guests and we apologize for failing to do so with you. We hope you come visit us again the next time you're in Dallas. More 

San Antonio
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second stay the Dallas Indigo, and for good reason. These boutique hotels are unique and break the monotony of other IHG brands, which we love. As history nut, its always fun to explore these hotels and learn about the varied pasts. The staff is excellent and provided us a stay that was nearly perfect. The dining room... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

jbfeagle, thank you so much for your glowing review! We appreciate your valued feedback from your recent stay with us. We will be sure to pass along your compliments to our Chef, in regards to your prime rib dinner. We hope you come back and visit us again soon! More 

West Chester, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Has a boutique-y feel to it. Located in an old building, but renovated nicely with cool colors and decor. The staff was very friendly and helpful. I was in a very spacious room on the 14th floor. Rooms were very nice and clean. I ate breakfast in the restaurant and it was excellent. I would highly recommend this... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dave B, thank you so much for your wonderful review! We are so happy to hear that you enjoyed your recent stay with us! We will be sure to pass along your comments to our team members. We look forward to your next stay with us! More 

Rhome, Texas
1 review
4 of 5 stars Reviewed November 5, 2014

Interesting downtown hotel, good parking nearby, fast and flexible shuttle service, lots of eateries and shopping nearby. Modern beach cottage feel. Best thing about hotel was the staff. We attended a conference and hotel was understaffed but everyone pitched in to help us and get what we needed and asked for with a smile. Comfortable beds, small but clean and... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

MomDeats, thank you so much for your review! We appreciate you taking the time to write us feedback from your recent stay with us. We are very glad to hear that you enjoyed your visit to the Hotel Indigo Dallas. We strive to satisfy each of our guests and we are so happy to hear that we did so with... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed November 5, 2014

Loved this wee gem of a hotel. Stayed two nights at the start and one at the end of our trip to Texas. The entire staff were so helpful and polite. Especially the wee girl at reception. Very welcoming. Breakfast was superb and the rooms were clean and fresh. Thank you guys. You made two Scots very happy.

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

David R, thank you so much for your wonderful review! We are so glad to hear that you enjoyed your recent stay with us. We will be sure to pass along your comments to our staff. We hope you make it to Dallas again for another visit! More 

Frederick, Maryland
Top Contributor
117 reviews 117 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 5, 2014

Stayed one night at the Indigo. The room was clean and smelled fine. The bed was great, the view out the window was nice, and the paint scheme throughout the hotel was wonderful. The major negatives included the very small closet located within the bathroom, the absence of a mirror outside of the bathroom, and the lack of towel racks.... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

2005-travel-lover, we appreciate your feedback from your recent stay with us. We are so glad to hear that you enjoyed your stay with us at the Hotel Indigo Dallas. We apologize for the issues you encountered in your room with the closet, mirror, and lack of towel racks. We will be sure to pass along your comments to the appropriate... More 

Cincinnati, OH
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

This is a typical Hotel Indigo -- generally a very good hotel, room are nice, lobby is modern, and the hotel restaurant is nicely done. What distinguishes this property, though, is its location! When staying here, you are on the edge of downtown, with its large buildings and upscale dining, which I experienced the first night I stayed. Very close,... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

USA_style, thank you so much for taking the time to write us your review, we value your feedback from your recent stay with us. We are very glad to hear that you enjoyed your stay with us! We look forward to your next visit with us. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2014 via mobile

Stayed here with my husband and 3 children. Hotel staff was unfriendly and seemed annoyed that we had children. Room was small and cramped. And the hotel was noisy all night. But in the morning we where having breakfast in out room the neighbors where banging on the wall for us to quiet down at 10am! Long story short paper... More 

Was this review helpful? Yes 2
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Lacibarnes-Thank you for taking time to write. I would like the opportunity to speak with you directly to get more specific information. I do apologize for your experience. My direct line is 214.915.8307. Mike Owen-General Manager More 

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Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
Hotel Style:
#39 Romantic Hotel in Dallas

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