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All 188 Dallas hotels

Hotel Indigo Dallas Downtown

3.5 of 5 Hotel   |   1933 Main St., Dallas, TX 75201 (Downtown Dallas)
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Ranked #63 of 188 Hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
davidhchess Newcastle Upon Tyne
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473 reviews from our community

Traveler rating
    200
    179
    47
    30
    17
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47
114
58
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle Upon Tyne
Top Contributor
121 reviews 121 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for two nights as part of a tour group. Check in was promptly handled and staff were uniformly helpful accommodating and polite. Our room was on the twelfth floor. It was spacious, but the layout was rather strange, probably driven by the narrow rectangular shape of it. There were two small double beds placed at either end... More

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New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW

Wow, where to start. The only good thing about this place was the front desk staff. At least one of them was a nice. I was not surprised to hear that he was from New Orleans. You can always count on NOLA staff to know how impress guests. The cons...this is going to be long. Let me start by saying... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

LisaFordASI-I thank you for taking time to write. In have spoken with the management staff in trying to follow-up on your comments. I require staff to contact me anytime law enforcement has been contacted because of an emergency or we are considering contacting. In the recent past I cannot find an instance of this. I do apologize for the issues... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently a group of 44 and I stayed here in Dallas for 2 nights. Although at first shocked it wasn't as country western as we expected we where pleasantly greeted and homw through the hotel, which had a great fitness room! Later that evening pondering on what to do, the lovely young man in blue who was there to help... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Aussietraveler218-Thanks for the kind words. I will share with the "men in blue". More

Natchitoches LA
Top Contributor
83 reviews 83 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked this hotel, even if I wasn't the demographic they seem to be shooting for. I think the hotel is going for customers under 40, with their décor, prices, and (lack of) amenities. The hotel had a Key West vibe, with the paint schemes, art work and even with beach cottage furniture in the rooms. The hotel décor was... More

Was this review helpful? Yes 2
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Natchitoches Traveler-Thank you. We do have bellmen, valet and room service. The restaurant/bar is open from Sun-Thur 4:30 to 10:00pm. Friday and Saturday 4:30 to 11:00pm. If I can ever assist in the future, contact me directly. Mike Owen-GM More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Maybe it was my young hey look a down town hotel we can stay at mentality, but personaly for the 150 $ a night the rooms are well very small kinda cramped. Actually my fiancee actually kinda had a small episode in the room from it being on the small side. But the bed was comfortable and the room was... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

JuanR-Thank you for taking time to write. Contact me directly if you are ever coming in and I will make sure your get the right room. Mike Owen-GM More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Extremely overpriced for the condition this hotel is in. Floors and walls were in need of cleaning and touch up. My wife and I realized the building is old but no excuse for the condition of the hotel beginning with the elevators that extended to our room. Very disappointed. We are thankful that the room was paid for by my... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

ToddS-I apologize that we did not meet your expectations. Please contact me directly to make things right. Mike Owen-GM 217.915.8307 More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a concert at Fair Park. This is a beautiful hotel. It's one of the smaller ones in downtown Dallas and it's in a sketchy area. The room was very clean and nicely decorated, and the Aveda toiletries were a nice touch. The room was a little small, especially for a suite, but that's common for older... More

Was this review helpful? Yes 2
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

sunscreen91-Thank you for the kind words. They have been shared with staff including Crystal. See you next concert. More

Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked into the Indigo as it was close to a business conference venue - it was local, well thought of and reasonably priced. I had a 'suite', two separate rooms with a bathroom off the bedroom. Not as palatial as it sounds, but comfortable and clean. From then on my experience was mixed - the receptionist on duty when... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear SteveReevesuk, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please do accept our apologies for not being able to deliver an exemplary service. We assure you that all comments... More

Marble Falls, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Our room was perfect, cozy, and comfortable. The hotel has a free shuttle van to assist you in getting to nearby places, the door men were very helpful and knowledgable about the area. The bartender was very energetic, the only down side was at breakfast the wait staff was not as attentive as the other staff. Go stay here you... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Coy_G69-Thank you. I will share with my Food and Beverage Manager. More

North Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed overnight, our first time. All you've heard about the bright colors, cleanliness, helpful friendly staff, and convenient shuttle service within a three-mile perimeter - all are absolutely true. What a nice hotel. But what caught us unsuspecting was how much our Queen Suite felt like "home." The simple layout, functional areas, and Super Comfortable bed all made it... More

Was this review helpful? Yes 1
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review

DavRose_TX-Thank you. More

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Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo

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