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Hotel Indigo Dallas Downtown

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1933 Main St., Dallas, TX 75201
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Hotel Indigo Dallas Downtown
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Hotel Indigo Dallas Downtown
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584 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stopped for dinner before a show at the Majestic. We walked in & there was no greeter, waited several minutes & nobody acknowledged we were there. Walked up to the bar & stood there while the bartender waited on folks at the bar, after about 5 minutes (never even acknowledged we were there) we walked out to the restaurant part... More 

Was this review helpful? Yes
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for taking the time to share your review of the 1933 Bar & Bistro. I am terribly sorry that your experience was far from pleasant. We look at each and every review and use these as opportunities for improvement. In this case, there is much to be learned. I can assure you that me and my... More 

Denison, Texas
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I made my reservations with Ms. Bookie, Front Office Manager. She was so fabulous and professional. Then when I arrived at the hotel, I was excited to actually meet Bookie. She gave me such accurate descriptions of what the rooms were like and even helped me get a great rate and save some money over another lesser hotel in the... More 

Was this review helpful? Yes
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your wonderful review of the Hotel Indigo Dallas Downtown. I am thrilled to see that Bookie took great care of you from the moment you made your reservation to getting you settled in the perfect room on property. We pride ourselves on our customer service and Bookie is definitely one of the rising stars on... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall, this hotel was very good. The front desk and the doormen were all very helpful and welcoming. When we asked them for dinner suggestions, they gave us various options, proving that they knew the surroundings very well. They even ended up helping us book a steakhouse nearby. The room itself was nice and cozy. I personally enjoyed the decor.... More 

Was this review helpful? Yes
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello George, Thank you so much for taking the time to publish this review of the Hotel Indigo Dallas. We are thrilled to see that you enjoyed the property and that our staff was able to help you select a dining option that fir your needs. Our staff take pride in delivering the best customer service possible. We hope you... More 

Perrysburg, Ohio
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the arts district, you could walk all over to different museums and restaurants. The shuttle was available to take you within a certain radius of the hotel as well. Front desk staff were great, especially LLoyd. Front door staff/shuttle drivers were also great, especially Melvin. You could ask where to go to hear live music, and Melvin would tell... More 

Was this review helpful? Yes 1
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Thank you so much for your 5-Star rating and great comments! Our aim is to always provide exceptional guest service and I’m delighted to hear that you found our staff, especially Lloyd and Melvin phenomenal! We are also glad you enjoyed our amenities and location, and look forward to your next visit. More 

Pearland, TX
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really liked this hotel. I liked the lobby decor. I really enjoyed the breakfast. The room had a bedroom and sitting room, which was helpful to escape my snoring husband. We had a view of another building feet from our window and the alley between the two buildings, but that was ok. We self-parked across the street and walked... More 

Was this review helpful? Yes
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Many thanks for the great review! We are glad that you enjoyed your breakfast and the uniqueness of our hotel. Thanks again, and we look forward to welcoming you back to the Dallas Downtown Hotel Indigo! More 

Laredo, Texas
5 of 5 stars Reviewed 2 weeks ago

Great nice and cozy room, a little noisy but since we were super tired didn't bothered us. Great friendly service, they have a lot of good restaurants around. The bed are super comfortable and they also have a good food service. I paid $119 for a weekend and holiday not bad.

Was this review helpful? Yes
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your 5-Star review! We appreciate you choosing our hotel and so happy to hear that you enjoyed our location and the great services rendered by our friendly staff. We hope to welcome you back soon! More 

San Francisco, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was really looking forward to checking out this hotel which occupies the site of one of Conrad Hilton's first hotels. However the experience was mostly disappointing. The first thing I noticed upon entering the room was that the renovations were conducted in the cheapest way possible. All of the doors, fixtures, even the toilet seat were of the cheapest,... More 

Was this review helpful? Yes
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and I’ll like to inform you that our hotel recently started renovations and the rooms will all have a fresh look and feel by the end of this year. I truly hope that you will come visit our historic... More 

Barry, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The folks that work here are wonderful! Thank you for the warm welcoming, and helpful information from Melvin at the valet desk. Miss Samantha who checked us in with a smile as big as Texas, and friendly attitude to go with it! The hotel itself is beautiful and historic! Conrad Hilton's first new hotel built in 1925. It is updated... More 

Was this review helpful? Yes
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Thank you for your wonderful review of our beautiful historic hotel! We are committed to the provision of excellent guest service and it's always nice to hear when we've hit the mark. Your comments will be forwarded to our Team and I know that they will enjoy reading it. It's a pleasure to have you as our guest, and we... More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent the weekend in Dallas and chose the hotel Indigo for our stay based on its downtown location. The hotel is right across the street from a park and walking distance to a number of restaurants and bars. The hotel offers valet parking, but we opted to park in a nearby surface lot for a fraction... More 

Was this review helpful? Yes
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

Many thanks for the great review! We are delighted that our location and amenities met your needs, and especially pleased that you found Lloyd’s excellent guest service extremely helpful. It’s truly our pleasure to have you as our guest, and we hope to welcome you back soon! More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After having a TERRIBLE experience at a Crowne Plaza property nearby. Me & my boyfriend found Hotel Indigo and we couldn't have been more pleased! Aside from the renovations that are going on in the downstairs lobby, this place is a CLEAN little cozy oasis. It felt like home! Gary the overnight concierge was EXCELLENT!! After our bad experience he... More 

Was this review helpful? Yes 1
940DALGM, Front Office Manager at Hotel Indigo Dallas Downtown, responded to this review

What great feedback! We appreciate you choosing our hotel, and many thanks for the kudos! I’m most pleased that Gary was able to provide an excellent guest service experience thereby making your stay at Hotel Indigo Dallas a memorable one. Our aim is to make our guests feel right at home, and I'm delighted that we did just that! Thanks... More 

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