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Hotel Indigo Dallas Downtown

3.5 of 5 1933 Main St., Dallas, TX 75201
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Certificate of Excellence 2014
Hotel Indigo Dallas Downtown
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Hotel Indigo Dallas Downtown
Hotel Indigo Dallas Downtown
Hotel Indigo Dallas Downtown
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505 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, VA
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
172 helpful votes 172 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I booked Hotel Indigo for a business trip to Dallas Market Center. I like boutique hotels and based on the photos and positive reviews, I had higher expectations. Walking in, the lobby looks very beachy and almost resort-like, which is strange for being in the middle of downtown Dallas and a historic hotel. I'm from the Virginia Beach area and... More 

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Brisbane, Australia
Top Contributor
70 reviews 70 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Again I stayed in this hotel as an included hotel for my Contiki. The location of this hotel is excellent and the rooms pretty comfy..... I cannot say though that the rooms are all very spacious... It entirely depends on the layout of the room that you get. This time (my 2nd experience at Hotel Indigo) I was in a... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Zoe S, thank you so much for taking the time to write us your review. We truly value all of our guest reviews so that we are able to better our hotel experience for you and others. We are sorry to hear that you did not enjoy your room layout during your 2nd stay with us. We will be... More 

Highlands Ranch, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights and had nothing but problems. I expected much better from this hotel chain/location. The hotel itself is cute, good location, and has nice decor and colors. The lobby smelled horrible every night - kind of like body odor and fish. I think it's from the restaurant, but regardless, it's horrible. I never had lunch or... More 

Was this review helpful? Yes 3
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Jules13Co, we greatly appreciate you taking the time to write us your feedback from your recent stay with us. We are happy to read the positive aspects of your stay, your restaurant breakfast and service and our shuttle drivers. We will be sure to pass along your compliments. We are very sorry to read about the inconveniences you encountered... More 

Zagreb, Croatia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We honestly had way higher expectations from this hotel than what was finally offered. And we have based our expectations mainly on the reviews. I wonder now if this reviews are true. Or if people who are writting this reviews are smoking sthing strong (in which case we are sad we weren't offered the same at the time of entering... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear 2014_Ivana, thank you so much for taking the time to write us such a detailed review from your recent stay here. Guest reviews are very helpful in improving our hotel experience for you and future guests. We are very sorry to hear that you did not enjoy your stay with us and your experience did not meet your expectations.... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

I booked this place with my girlfriend. We were looking for something fairly inexpensive. This though is not worth the price. The staff is preoccupied and seem lazy. The sheets have a musty smell. Parking is not available at the hotel. The view from the windows is bad. Tv placement was not useable. My girlfriend developed a skin rash and... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Jason, thank you so much for your review, we appreciate you taking the time to give us your feedback from your recent stay with us. We are so sorry to hear that you and your girlfriend did not enjoy your stay with us. We strive to satisfy each of our guests and we apologize for not doing so during... More 

Saint Paul, Minnesota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Chose the Hotel Indigo for the price and proximity to meetings. MUCH prefer it, both the hotel and the location, to other hotels I've stayed in for business in Dallas in the recent past. Clean; has character. The room was pretty small - bathroom was particularly tight-quarters - but had everything I needed and the bed was comfortable. Restaurant in... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Joan C, thank you so much for taking the time to write us your feedback from your recent stay with us. We are so happy to hear that you enjoyed your stay with us and we met your expectations. We apologize for the parking inconvenience you encountered during your visit, we are glad it did not hinder you enjoyment... More 

Vancouver, Canada
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed 2 nights at this hotel while we were on a bus tour. Hotel is very well located with a lot of restaurant choices within walking distance. We were initially given room 204, which was right next to a number of conference rooms. When we checked in at around 9:00 pm, there was still a party being held in... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Jag1988, thank you so much for taking the time to write us your review from your recent stay with us. We are happy to hear that you enjoyed your stay with us and you were able to use our complimentary shuttle to take you around! Thank you so much for choosing the Hotel Indigo Dallas during your stay and... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 19, 2014

This hotel has a great location in Downtown Dallas, just be aware that especially on Sundays it's a very quiet area. It's close to the Dart and they also offer a shuttle service locally so we took advantage of this when going to uptown, rather than ordering a cab. The restaurant is ok but nothing special. Service at breakfast was... More 

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indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Evita14, thank you so much for taking the time to write us your review, we greatly value our guest feedback. We are very glad to hear that you enjoyed your recent stay with us. We strive to satisfy each guest and we are so happy that we did so with you. Thank you for choosing the Hotel Indigo Dallas... More 

Amarillo, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel is simple in decor and very vintage, hampton type furnishings. We loved it. Clean. The valet, bellman,and front desk ladies were awesome. If you are looking for fancy it's not for you. It is clean comfortable, and very relaxing. The entire atmosphere is a step back in time.

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear sherrief333, thank you so much for your kind review! We greatly appreciate you taking the time to write us your feedback from your recent stay with us. We are so happy to hear that you enjoyed your stay with us and that our staff help make your stay more pleasant. Thank you for choosing the Hotel Indigo Dallas and... More 

Oklahoma City, Oklahoma
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Leticia must meet hundreds of travelers in a week but she always calls me by name and even remembers my favorite menu item! She is prompt, friendly and fabulous at her craft! I LOVE this hotel. It is my home away from home and as a Platinum Elite member of this brand, Indigo outshines them all! Because of people like... More 

Was this review helpful? Yes
indigodallas, Manager at Hotel Indigo Dallas Downtown, responded to this review

Dear Kristy C, thank you so much for your wonderful review! We greatly appreciate feedback from our guests so we are able to improve the service we provide in the future. Thank you so much for being a IHG Reward member with us, we appreciate your loyalty to our brand! We are so happy that Leticia was able to make... More 

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Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo

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