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The Fairmont Dallas

4.0 of 5 1717 North Akard Street, Dallas, TX 75201
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The Fairmont Dallas
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The Fairmont Dallas
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1,037 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Dallas
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Oviedo, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

I stayed at the Fairmont back in August of 2012. First of all, it is one of the classiest/posh hotels I have ever stayed in. Secondly, I had the distinct pleasure of making the acquaintance of Mr. Tony Bennett. His sense and style of customer service was impeccable. He also told of the hotel's rich history. He made my stay... More 

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Plano, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

My boyfriend and I stayed at the fairmont for two nights including New Year's Eve and we were intimidated at first by how nice it was. Very nice hotel right in the center of downtown (our room had an awesome view of the fireworks New Year's Eve), polite and accommodating staff. My boyfriend has a lowered 240sx and is always... More 

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mineola, tx
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2012

Probably the best hotel I've stayed in. Location was perfect. Right in the middle of all Dallas has to offer. Lobby was beautiful. Service from bellhop, to valet and front desk were absolutely remarkable. 100% professional and courteous. So helpful and polite. The first time I left the Valet got me stuck behind 2 cars that were unloading, a pizza... More 

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing feedback regarding your recent stay at The Fairmont Dallas. We are pleased that you enjoyed the service provided by our hotel colleagues as well as our city-center location. As the Dallas Arts District hotel, we are proud to be surrounded by an array of entertainment and cultural attractions. Our colleagues strive to ensure that... More 

Los Angeles, California, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2012

I arrived air sick from a long flight, and the receptionist offered me a sprite and crackers to be brought to my room. My room was brand new and very comfortable. Upon departure, Tony Bennett was so warm, friendly, genuine, and helpful. He struck up conversation, while multi-tasking and getting me a cab. Tony was very proud to work at... More 

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Top Contributor
61 reviews 61 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 28, 2012

My wife and I recently stayed at the Fairmont in Dallas for a family birthday celebration. We booked thought the Texas golf trail concierge which was helpful. The hotel is easy to get to by car right near the Rogers Woodall fwy. The first impression was tremendous as the bell captain met us at our car, delivered our luggage and... More 

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Morganton, North Carolina, United States
1 review
5 of 5 stars Reviewed December 24, 2012

Loved the help of the staff member,Tony Bennett he help me with my every need He carried all my luggage and arranged for my transportaion very kind and curtious.Thanks for making me feel like a King hats off to Tony.

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your feedback. I am very pleased that you enjoyed the warm service provided by our bellman Tony Bennett. We’re glad to hear that you had a memorable stay at The Fairmont Dallas. Thank you again for sharing your feedback, and we hope to see you again soon at our city-center... More 

Hernando, Mississippi
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 21, 2012

I got this hotel on a priceline name your own price. It is definitely a 4 star hotel. Very nice and just like any other 4 star hotel they will charge you for everything. The internet was not free but they did offer an upgrade for 50.00 a day for a better room, free breakfast and free internet for 2... More 

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Denton
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 20, 2012

Went for girls weekend. Room is nice, very comfortable! Had room service for dinner and food was very good. Breakfast in the Presidents Club lounge was outstanding - country wheat bread, eggs, sausage and wonderful coffee. The Fairmont knows how to do customer service.

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West Pittston, Pennsylvania
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 20, 2012

Friendly staff and helpful. However the hotel is getting tired. They also need to pay attention to important details after check in I discovered that the shower would not get past Luke warm. Renovations in the South Tower somewhere caused the hot ace cold water to get connected. If I turned the sink on hot the shower would warm up... More 

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Thank you for taking the time to provide feedback. I am disappointed to hear the inconvenience experienced during your stay. As you mentioned, we are currently in the process of renovating our guestrooms and suites in order to offer new, modern amenities and décor for our guests. We regret that the water temperature in your guest room was not satisfactory.... More 

Brooklyn, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2012

Staff, concierge were helpful. Got a great deal through cheaptickets.com - gym in building, which was nice. Valet parking was $25 for the nite-so i parked on street for free. Usually i stay in 3 star hotels, so this was a treat because, i found such a great rate. The Fairmont is clearly a top of the line, luxurious, downtown... More 

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Additional Information about The Fairmont Dallas

Address: 1717 North Akard Street, Dallas, TX 75201
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#10 Romantic Hotel in Dallas
#11 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas

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