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The Fairmont Dallas

#16 of 193 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
1717 North Akard Street, Dallas, TX 75201
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1 room 1 guest
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The Fairmont Dallas
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1,278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a fine hotel, but you could tell that it is an older building that had seen its hey day. The room was a nice sized room and comfortable but I got the sense the hotel was short staffed. The concierge was not exactly helpful when asked about how to get to certain areas - I didn't even know... More 

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Saint Louis, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been to this hotel twice before and am always impressed. The hotel is consistently clean, staff always friendly and despite being up on a high floor minimal rooms and minimal noise. The rooms are well decorated and clean. The bathroom is stocked with robes and a wonderful orange smelling toiletries. Right in the heart of downtown and I... More 

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Eugene, Oregon
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I found a really great rate for a Gold Room on the Club Floor, and basically booked my trip to Dallas because of it. As with all Gold Rooms, this one was fantastic. I really enjoyed the intimacy of the Club Room in Dallas. Evan and Whitney, in particular, were very helpful. I had not made arrangements for sight seeing... More 

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Brighton, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is stylish and in a good location. The taxi fare from the airport was about $45. The hotel has a swimming pool which was really nice to take a dip in when we had been exploring the city all day. The rooms had very comfortable beds in. We were under the impression that the WI-FI was free but... More 

Was this review helpful? Yes 1
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share feedback regarding your visit. We are pleased that you enjoyed the hotel's atmosphere and that you enjoyed our luxurious rooftop pool. I would like to note that complimentary WiFi access is available for members of Fairmont President's Club - it is free to join, and members receive a variety of... More 

Tulsa
1 review
5 of 5 stars Reviewed 1 week ago

My children and I enjoyed an excellent stay at the Fairmont. Even prior to arrival, Taylor in Executive Operations went out of her way to make us feel welcome and appreciated as well as helping make our time at the property immensely enjoyable. The hotel has a great historic feel but with beautifully updated rooms. One big draw for us... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Susan, Thank you so much for providing feedback regarding your recent stay. It was a pleasure to speak with you and make your stay at Fairmont Dallas the "perfect family end of summer getaway"! I'm pleased that you were able to experience our luxurious rooftop pool. With a great view of the city skyline, the pool is quite popular... More 

Bastrop, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Excellent experience beginning at the front door. Tony Bennett greeted us with a smile. He loaded our luggage and nieces onto the cart and off we went. He was kind to our girls and us. Made us feel welcome. When we asked for him to come up and get our luggage at departure time -- he remembered us! Front desk... More 

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Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Sara, Hello and thank you very much for sharing your comments regarding your recent stay with family. I am pleased to hear that Tony and Salvador in particular provided great service during your stay. Our colleagues are dedicated to providing warm, engaging service, and their enthusiasm is a great example of that commitment. We are happy that you enjoyed... More 

Louisville, Kentucky
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

In Dallas for a two night business stay at the Fairmont in August 2015. I have stayed at this property once before in the 90's for a fraternity convention. Let's just say this stay was very different from that one. Obviously I'm not the same but the good news is the Fairmont is just as charming and beautiful as I... More 

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Jerry, Hello and thank you for taking the time to share feedback regarding you business trip. We are pleased that not only did you enjoy your stay in the 90's but again so recently! I'm delighted you enjoyed the private Fairmont Gold level, including access to the exclusive Fairmont Gold lounge. With friendly service, stunning views of the Dallas... More 

Dallas, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I had free nights that I had earned, food & spa vouchers & an upgrade expiring that I wasn’t going to be able to use before the expiration date so we decided on a staycation to the Fairmont hotel in Dallas. The upgrade put us in a 700 square foot 23rd floor corner suite with spectacular views facing both north... More 

Was this review helpful? Yes 2
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Sarah, Hello and thank you for providing feedback regarding your staycation on TripAdvisor. We are happy to hear that you had an overall positive experience at Fairmont Dallas. I am pleased that your guest room accommodations were comfortable and spacious. We would like to assure you that your experience at the pool is not indicative of the level of... More 

Texas
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Fairmont Dallas on August 14-16, 2015. We decided to stay on one of the Fairmont Gold floors. What an awesome experience! Breakfast included daily as well as water, soft drinks, afternoon appetizers, and lastly dessert from 7-10pm.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor. We are very pleased that you enjoyed the private Fairmont Gold level and access to the Fairmont Gold lounge. I'm happy that you experienced warm and helpful service from our team and that you enjoyed complimentary breakfast, sweeping views of the city and tasty refreshments. We hope that... More 

Oklahoma City
1 review
5 of 5 stars Reviewed 1 week ago

I'm from Dallas. This hotel made me proud of Dallas; I could literally show it off from the Gold suite. I recommend staying with Gold, as the amenities and higher floors are so luxurious at a great price.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Jessica, Hello and thank you very much for sharing on TripAdvisor. We are delighted to hear that Fairmont Dallas makes you proud of Dallas as it is such an amazing city! We are happy that you had a positive experience with your stay on the private and luxurious Fairmont Gold level and would recommend it. We hope to welcome... More 

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