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The Fairmont Dallas

#16 of 191 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
1717 North Akard Street, Dallas, TX 75201
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The Fairmont Dallas
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1,217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roselle
1 review
5 of 5 stars Reviewed yesterday NEW

I enjoyed my stay at the Fairmont. It was a convenient location for my company in downtown Dallas. The temperature was hot and my room was cool. The Hotel was a bustle of activity every night. Downtown Dallas was a Tex-Mex festival. All the people were very friendly, Didn't get to go to the pool but I will try it... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Queens, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed for 6 days while attending the FraserNet Power Networking Conference hosted in the Hotel and the accommodations and staff were OUTSTANDING!!! I would especially like to commend Tony Bennett and Phillip Powell for their exemplary service.

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Dallas, Texas
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent a night at the Fairmont Dallas recently. It far exceeded our expectations. The staff was exceptionally friendly and helpful during the stay. The room was clean, well decorated, cool and quiet. The bathroom was large with a good shower. The pool was nice and large. Poolside food and drinks were good. We would definitely recommend this hotel and... More 

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Suwanee, GA
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I hosted an event this weekend for my Mom's 70th birthday, so we had about 10-12 rooms here at The Fairmont. We love full-service hotels, and this one did not disappoint. I found the staff to be very friendly. As someone in another review mentioned, Tony (concierge) was very friendly. I had corresponded via email for months with Philip (another... More 

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Austin, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in a Jr. Suite at the Fairmont while we were in Dallas to celebrate the 7th birthday of our twins. The pool was so great for the little ones with a large shallow end and the staff provided floats. Mr. Joe Garcia at the concierge's desk gave each of my girls a gift after helping me secure tickets... More 

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Teignmouth, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Having just arrived from the UK we had booked this hotel for our first nights rest and it did not disappoint. Contrary to some reviews we found everybody from Valet to Check in to bar staff all very pleasant and helpful. The rooms were excellent and we had a restful sleep with no interruptions from returning guests as insulation was... More 

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Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear DAVEA8, Thank you very much for taking the time to share. I am delighted that your stay was pleasant and that our Pyramid Bar, Front Desk and valet team provided exceptional service. We hope to welcome you back soon. Thank you, again! Warm regards, Taylor Connor Executive Operations More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel has the nostalgic felling of the old school hotels in big cities. Starbucks was attached which was a big plus! The rates were perfect and feel like I came out ahead with the quality of hotel verses the cost. The best part of the Fairmont Dallas was staff member Tony Bennett, not the singer though he did serande... More 

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Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear rosa030760, Hello and thank you very much for taking the time to share and for choosing Fairmont Dallas. I am delighted that your stay was enjoyable and that you were able to visit our full-service Starbucks located on the lobby level. I am glad to hear that our hotel colleagues provided excellent service, especially Tony Bennett. He is truly... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel staff is incompetent. The service at the bar is terrible and the tables were filthy. The front desk staff lost my reservation despite the fact that I called to confirm the day prior to my arrival. The valet parking staff was unattentive and took forever. At booking I was told that in room internet was complementary and found... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 3
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear traveler123143, Thank you for taking the time to share your feedback on TripAdvisor. I am very sorry to hear that we missed the mark on a number of things during your visit. We can, and will, do better. I would like to take this opportunity to assure you that your post has been shared with our hotel leadership team... More 

Richardson
1 review
5 of 5 stars Reviewed 1 week ago

My husband, son, and I stayed here for Father's Day weekend. I have stayed at hundreds of hotels due to my husband traveling and what not, so I have seen it all before. That being said, we loved staying here! The valet staff is nice and fast, the check in/ check out is simple, and the view is spectacular. The... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear 51ashleys, Thank you for sharing comments regarding your Father's Day stay at The Fairmont Dallas. I am pleased that you would recommend us! I am happy to hear that you received warm, friendly service from the Valet and Front Desk teams. We are delighted that your family enjoyed your stay at our hotel, and that you found our rooftop... More 

Kansas City, MO
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in the Angelina suite 1100 south tower. Really nice room. The staff was friendly and the bed was comfortable. The only negative about this hotel is there is no Jacuzzi. I am a fan of Jacuzzis so I may look at another property the next time I come to Dallas only because I like hot... More 

Was this review helpful? Yes
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear yminkc, Hello and thank you for taking the time to share your comments regarding your recent visit with your wife to Fairmont Dallas. We are pleased that you received warm, friendly service and enjoyed our comfortable Fairmont beds and tasty cuisine in The Pyramid Restaurant & Bar. I sincerely hope that we will have the opportunity to serve you... More 

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