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The Fairmont Dallas

#18 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
1717 North Akard Street, Dallas, TX 75201
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Best prices for: 1 room 1 guest
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The Fairmont Dallas
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The Fairmont Dallas
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1,123 reviews from our community

Traveler rating
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    368
    130
    62
    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chino Hills, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Everything was very clean. The room was nice, updated with lots of closet space and a comfortable bed. The lighting in the bathroom and vanity area was decent. No complaints other than you must valet park and it's very expensive. Plus no free wifi. All the staff was pleasant and helpful. Basically I was here for business so the work... More 

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JACKSON
Top Contributor
129 reviews 129 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This wasn't my favorite hotel. The room was pretty nice. There are quirky things that are annoying though. I ordered room service and my steak didn't come with a steak knife. They finally brought me one after I was done eating. The TV had a lot of problems. I like to watch the news in the morning and none of... More 

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Sterling, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Service levels for Gold Service we amazing. I usually am very picky because of my bed preferences, but the beds were awesome. I can't speak for non-gold service. But, if you decide to stay in Dallas, this is a great choice for your stay.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel in the heart of downtown Dallas! The lobby atmosphere is second to none! If you love the sun and just want to relax there can't be a better hotel pool around! Very spacious rooms and comfortable beds! Take a weekend and enjoy the class of The Fairmont Dallas.

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Florida
Top Contributor
56 reviews 56 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel in a great location. Staff was friendly, helpful and quick to serve. Cool bar...room are clean and comfy. Bathrobes are always a plus...makes me feel at home 😜 Beautiful, clean...well-staffed...recommend!!!!!!!!!!!

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Fremont, California
Top Contributor
59 reviews 59 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The Dallas Fairmont is an incredibly comfortable oasis centrally located to take advantage of the amazing neighborhoods, up and coming restaurants, and hot business opportunities here in the heart of Texas. The Fairmont has incredible service globally, and this location is no exception. From the moment you arrive, it was as if they were waiting only for us. The valet... More 

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing your comments on Trip Advisor. We are happy that your guest room was spacious and comfortable and that you received warm, friendly service from our team. Our hotel colleagues are passionate about providing exceptional service for all of our guests. Fairmont Dallas hosts many large meetings and events throughout the year, and we strive... More 

Newport
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff were very helpful and Phillip went out of his way to go the extra mile Room was very clean. Breakfast buffet was excellent. Most places we wanted to see was within walking distance recommend this hotel

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your feedback. We appreciate you choosing Fairmont Dallas for your stay. We are very pleased to hear that you had a positive experience with the service provided by Philip Powell. I am delighted that you enjoyed the breakfast buffet offered. We are happy that you enjoyed our city-center location in... More 

Valley Mills
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with a tremendous staff,I have stayed in this hotel several times because of its ideal location and attentiveness to its guest. The bell staff of this hotel is as professional as any hotel I have stayed. I highly recommend it.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Thank you very much for taking the time to share feedback on TripAdvisor. We truly appreciate you choosing Fairmont Dallas for many hotel stays. I am delighted that you had a positive experience and that you would recommend our hotel. Our hotel colleagues are passionate about providing exceptional service for all of our guests. Thank you very much for your... More 

Fort Worth
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Need to fix auto valet service. If you are going to charge $26 a night to park plus a tip to drop and pick up your car it should take less than 20 minutes on a Saturday morning. Sheesh. Cccccccccccccccc

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing your feedback on TripAdvisor. I am disappointed to hear about your experience with our valet service. We would like to sincerely apologize for the inconvenience and the delay that you experienced. I have shared your comments with our hotel leadership to facilitate an internal review. We truly hope to have the opportunity to be... More 

Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Great view as our room was on the 24th floor. Unfortunately, though, we literally had zero water pressure which made for 5 long days of showers. Bathroom was very outdated and small. The service at the hotel was good overall but due to no water pressure and what we paid for the room, I wouldn't stay there again.

Was this review helpful? Yes
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for providing feedback regarding your stay at Fairmont Dallas. While we are pleased that you enjoyed the hotel overall, we are disappointed to hear that your experience with the shower water pressure did not quite meet your expectations. I will share your comments with our engineering team and hotel leadership team in order to facilitate internal... More 

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