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All 188 Dallas hotels

The Fairmont Dallas

4.0 of 5 Hotel   |   1717 North Akard Street, Dallas, TX 75201
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The Fairmont Dallas
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Ranked #19 of 188 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Rick Y Fredericksburg, Virginia
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983 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I checked out the Fairmont on Tripadvisor and that warranted booking rooms for 3 couples for a very special event in Dallas. We called at the last minute to add a night to our reservation and showed up at midnight. Staff was available and VERY friendly, even at that hour. The rooms were as advertised and had great cityscape views,... More

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Naples, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

Best Hotel bed we've slept in in months. Also, the king-sized beds had king-sized pillows! The place is quiet and exceptionally clean, though add-ons like internet and in-room snack bar, claim a chunk of the bill. The hotel restaurant is also expensive.

Review collected in partnership with Fairmont Hotels & Resorts

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Jeddah, Saudi Arabia
Top Contributor
75 reviews 75 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were here for 5 nights for a big nursing conference. Generally everything was Ok and any minor issues were handled quickly and professionally by the reception staff. As others have said the bedroom and living room are not big and a more comfortable chair would have been nice to sit in to watch tv. The doors in the hallway... More

Was this review helpful? Yes 1
Cypress, Texas
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had a nice stay at the Fairmont during our trip to Dallas for the Cowboys/Texans game. The staff was friendly and check-in was fast. The rooms were nice, but the bathroom was small. The bed was comfortable, but the pillows were very poor quality. There appear to be some management issues with the hotel. The ice machine on our... More

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for your feedback. I am very sorry to hear that we missed the mark on a number of things during your visit. We can, and will, do better. I would like to take this opportunity to assure you that your post has been shared with our hotel leadership team in order to facilitate further internal review... More

California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my first trip to Dallas and I was unsure what to expect. I know its cliché but Everything is bigger in Texas, what I am referring to is Above and Beyond Service. Things were off to a bad start as I was flustered with the airport delays, and transportation mishap. I was so mad that I was just... More

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Staff are friendly and responsive but the food wasn't great, no internet was provided for our large convention, the hospitality "forgot" to stock items nearly every day (toilet paper anyone) and weird smells throughout the hotel.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for providing feedback regarding your stay at The Fairmont Dallas. While we are pleased that you enjoyed the service provided by our team, we are disappointed to hear that your experience did not quite meet your expectations. I will share your comments with our leadership team to facilitate internal review. We hope to have the opportunity... More

Harrisburg, Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a meeting at the Fairmont - out of my normal price range, so I loved the quality of the room decor/layout/bed, and was impressed with the caliber of staff. Food at all our meals/breakouts was delish and staff were top notch professionals when it came to turning meeting rooms over n

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Thank you for sharing your feedback. We are delighted that you enjoyed the cuisine offered during your meeting. The Fairmont Dallas hosts many large conventions and groups and we consistently strive to offer exceptional food and beverage for all events, as well as friendly and professional service. I am pleased that your guest room accommodations were comfortable and that you... More

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Thank you for a very pleasant stay at your fine hotel last weekend. Everyone was very cooperative. My registration payment confirmation required an authorization from our association treasurer and that was handled very promptly by Anaelisse Bernal. Additionally, your concierge, Tony Bennett, was very helpful in giving me directions to a couple different places I needed to go to near... More

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Thank you very much for sharing feedback regarding your visit. We are pleased that you enjoyed your stay at our hotel and that Anaelisse and Tony provided assistance. Our colleagues are dedicated to providing guests with warm service, and Anaelisse & Tony's enthusiasm is a great example of that commitment. I will share your kind words with our team. Thank... More

Washington, DC
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Fairmont Dallas for a business trip and thought the hotel was great. The gym facilities are a bit small, but the equipment is fairly new and with many options. However, I was disappointed with the "gold" experience. I usually stay in Starwood properties and their club lounge, which I don't have to pay extra for,... More

Was this review helpful? Yes 1
Pembroke, Massachusetts, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Fairmont for 5 days in October. The building is old, but is well taken care of. We had a queen standard room. A couple of issues. My wife and I were both there and there was only one office chair in the room, no other seating. Although 14 stories up, there was still a lot of... More

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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your comments on TripAdvisor. We appreciate you choosing The Fairmont Dallas for your stay. We would like to extend our apologies for the inconveniences with noise during your visit over Texas-OU Weekend. I have shared your feedback with our leadership team in order to facilitate further review of standards with... More

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Additional Information about The Fairmont Dallas

Address: 1717 North Akard Street, Dallas, TX 75201
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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