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The Ritz-Carlton, Dallas

5.0 of 5 2121 McKinney Avenue, Dallas, TX 75201
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Certificate of Excellence 2014
The Ritz-Carlton, Dallas
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The Ritz-Carlton, Dallas
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376 reviews from our community

Traveler rating
    258
    74
    24
    10
    10
See reviews for
41
109
26
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denton, Texas, United States
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 6 days ago NEW

Truly a great place to stay when you can afford it. Booked for my wife and daughter for a national cheer competition at the convention center. They loved it. They were driven to the event in the rolls royce and even pulled up next to a car and asked the others if they had any grey poupon.

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Los Angeles, California
Top Contributor
98 reviews 98 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I almost always stay at the Ritz when I'm in Dallas for business. The staff is uniformly excellent. The doormen remember us year after year. The little touches, such as the mini shots of juice or smoothie as I leave every morning, to the cider or hot chocolate offered with Christmas carols in the early evening, to fresh guacamole and... More 

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New York
Top Contributor
56 reviews 56 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for work and was so disappointed. Staff seemed robotic and just disinterested, concierge so not friendly, room outdated...the price just does not justify what you get. This property needs a mega refresh on so many fronts! it is totally underwhelming for a Ritz Carlton. Several colleagues were staying at the W down the street. Ended up spending more... More 

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RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

I would like to personally apologise for the interactions you experienced while visiting our hotel recently. We pride ourselves on the finest personal service and after reading your comments, it is evident that we fell short on this visit. I genuinely appreciate your feedback, as it only helps us grow, and I have followed up with our Ladies and Gentlemen... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed over Thanksgiving at this location. The service, as expected, was impeccable. The staff went above and beyond from room service to the "guacamologist" in the lobby. Thanksgiving at Fearings was delightful. My complaint is with the room. Specifically, the bed, linens and entertainment. The sheets were of low quality, the mattress cheap-bouncy and the towels were threadbare and... More 

Was this review helpful? Yes 1
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

I truly appreciate you taking the time to provide us with your constructive feedback. Thank you so much for your kind comments about the service of our Ladies and Gentlemen. I will pass on your observations and they will be delighted. Please accept my apologies regarding the mishaps in your room. I will personally review the items and ensure they... More 

New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a lovely stay here on a business trip. The lobby is gorgeous, location is pretty good, and the rooms were fairly spacious for the corporate rate. Fearing's is also a must if you've never been... one of the highlights compared to other restaurants I tried in Dallas and I wish Mr. Fearing would open another in NY or South... More 

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Ritz Carlton, Dallas this year for Thanksgiving. The staff at this property is exceptional, especially on the Club Level. The Club Supervisor Mr. Robert Rosenberg went out of his way to accommodate my family and friends. If you stay on Club Level, you can expect the same from him and fellow staff, just... More 

Was this review helpful? Yes 1
Tampa, Florida
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Ritz property is already in the heart of Dallas, exceptional dining in and around hotel, it's beautiful, but in a city where sometimes folks can be too cool to be actually helpful, the staff is actually friendly and helpful. Great for business and couples - not the most kid friendly location

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São Paulo, São Paulo, Brazil
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is conveniently located, near my office. Rooms are very good, although air conditioning was erratic at some times. Food at the hotel restaurant was very good, although typical Tex-mex style. Only downside for me was that the lobby area was very crowded, as it seemed to have a firms event there. Overall very good and would be very happy... More 

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a business trip. It was late when I arrived, but you would have never know from the kindness for all the staff. I was given a nice room which was clean and well supplied. The room was also very clean, I could tell because I have terrible allergies. The hotel was a short walk from the... More 

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Pittsburgh, Pennsylvania
Top Contributor
150 reviews 150 reviews
56 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a truly memorable stay in a top notch property. The Ritz is well located, within easy walking distance of the Arts District and many other Dallas attractions, including the American Airlines Center and the Perot museum. Service, as to be expected, is excellent, with the staff being attentive, courteous and focused on guest needs. Our guest room, a... More 

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton, Dallas

Address: 2121 McKinney Avenue, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Dallas 5*
Number of rooms: 218
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Also Known As:
Ritz-Carlton Dallas Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Hotel Style:
#5 Spa Hotel in Dallas
#7 Business Hotel in Dallas
#8 Luxury Hotel in Dallas
#13 Romantic Hotel in Dallas
#26 Family Hotel in Dallas

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