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The Ritz-Carlton, Dallas

#13 of 197 Hotels in Dallas
Certificate of Excellence
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2121 McKinney Avenue, Dallas, TX 75201
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Bed and Breakfast Package
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1 room 1 adult
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The Ritz-Carlton, Dallas
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491 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

My family was looking forward to staying at this property for a few days after the holidays. It turned out they were undergoing some renovations throughout the property. As we walked into the room, we could hear banging directly overhead. They could not guarantee us a quiet room, which was a problem as our children need to nap. We promptly... More 

Helpful?
Thank TravelingMom0713
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you so much for your feedback. Please accept my apologies for any disruption as a result of our hotel transformation. We have now completed this work and are committed to continuously updating our hotel to ensure it remains relevant and in excellent condition. I truly hope that you will give us the opportunity to restore your confidence in The... More 

Canfield, Ohio
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the minute we pulled up we were treated like we were home !we were treated to a luxury ride in the roll Royce house car to dinner and back ! Everyone was so kind ! There restaurant in the hotel the fearing is a must I ate there breakfast lunch and dinner wonderful meals . The staff is very... More 

Helpful?
Thank sharonSM2015
London
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room pleasant and stylish, food good. Staff helpful. Ergonomics could be looked at chair-wise in the restaurant as some of the fixed ones are too low for the tables, or the tables are too high...Bar/lobby area gets busy in evenings, could do with staff tending to the lobby area more as well as the bar as I had to seek... More 

Helpful?
Thank Virtualadvisor
Saint Louis, Missouri
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Dallas over a weekend and chose the Ritz-Carlton due to its central location and overall good reputation for quality. The rooms were beautifully decorated and appointed, which made mornings and evenings very relaxing. Incredible flowers decorated the hotel entrance - they were so beautiful! The valet staff was wonderful, despite being constantly busy they were cheerful and helpful.... More 

Helpful?
Thank Michele L
Provo, Utah
Level Contributor
148 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

I’m thankful for the opportunities over the years that I have had to stay at many Ritz-Carlton properties. I must admit, several years ago, when Marriott either bought them or merged with them (not sure how that all came down) I wondered if they would lose some of their edge. Wondered if they would move towards the typical, somewhat-subpar Marriott... More 

Helpful?
Thank Jack H
Houston, Texas
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Valet parking was quick, friendly staff at check-in, the room was very nice, bathroom was large with separate shower and tub, double sinks, lighted makeup mirror, Nespresso coffee maker. I did not experience the pool as it was out of service (which they notified me at time of reservation and at check-in). I would definitely revisit this location.

Helpful?
Thank RDH123
Los Angeles, Ca
Level Contributor
95 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our suite was lovely and comfortable. House keeping was great some days and sub par others days. I didn't complain about it as we got back very late. We have stayed in this hotel several times in a regular room and they were lovely as well. Breakfast was outstanding in the Restaurant on Sat and Sun and ok on Monday.

Helpful?
Thank traveledfar
Charlotte
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff at this Ritz are very friendly and abide by the Ritz-Carlton service training. We appreciated the kind people and the amenities they made sure to point out such as coffee and papers in the morning, snacks, gatorades, etc. Sometimes it's the little things that put a smile on your face and I can certainly say that made all... More 

Helpful?
Thank goodeats00
New Orleans, Louisiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here during Christmas. I've stayed at several other hotels of this caliber (e.g., Ritz, Four Seasons, Wynn Las Vegas, etc.) and while relatively small, the quality of the hotel is definitely on par and in a great part of town. My issue with my stay relates to a tornado warning (i.e., a tornado has been spotted by a human... More 

Helpful?
2 Thank T D
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you for taking the time to share your experiences with us. We very much appreciate your kind comments reading the quality of our hotel and your observation that Fearing’s is one of the best restaurants you have experienced. I am also pleased that you located the e-mail communication that was sent to you shortly after filling out our survey.... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

By far one of the nicest and best Ritz Carlton's I have stayed. From the rooms to the bar to the overall hotel it is simply just one of the best. Walking distance to all of the best restaurants and night life. Always happy to go back here.

Helpful?
Thank 10008rrr
Questions? Get answers from hotel staff and past guests. Ask a question

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