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The Ritz-Carlton, Dallas

5.0 of 5 2121 McKinney Avenue, Dallas, TX 75201
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Certificate of Excellence 2014
The Ritz-Carlton, Dallas
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The Ritz-Carlton, Dallas
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354 reviews from our community

Traveler rating
    243
    72
    20
    10
    9
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38
107
24
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed two nights at the Ritz Carlton for a business trip. I don't usually stay at the Ritz so I may have just been bowled over by what is a normal experience but I found the service and overall experience to be outstanding. Upon arrival, very friendly and timely check - in. The room was beautiful - Felt... More

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Temecula, California, USA
Top Contributor
78 reviews 78 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Ritz Carlton Dallas for two nights while on a business trip. We have stayed at many Ritz Carlton properties and I have written reviews on all of them. As such, I found myself a little challenged as to what to write about this property. It is a standard Ritz Carlton and I would... More

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Nesconset, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying here on a recent business trip. I stayed on the concierge level and it was well worth it. The staff is fabulous, the rooms are great, and there location is central to all. The Spa is very good. I highly recommend this hotel.

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Boston, Massachusetts
Top Contributor
197 reviews 197 reviews
135 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has to be one of the best looking Ritz Carlton's out there, and considering the quality of that brand, that's a tall order. The lobby, bar, rooms, everything is top notch. We had a Suite and it was very comfortable and spacious. A few disappointments that make this not be my favorite Dallas hotel: - We checked in several... More

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Texarkana, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok, before I start the review, let me explain the context. A friend and I were traveling to Dallas for a weekend getaway. This was the first time my friend had been to Dallas so I wanted to impress them. First of all, I have heard many stories of the exemplary service bestowed upon guests from the staff of Ritz... More

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RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you for taking the time to share your experiences with us. I hope you will accept my sincere apologies for the mishaps that you encountered during your recent visit. I will pass along your kind and constructive words to the valet staff and will analyze where the breakdown occurred with our bell staff. We strive to deliver the finest... More

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for business for four nights -- hotel was great. Room and bed were comfortable, nice gym/pool, food at the bar was great, nice location (easy walk to a lot of restaurants). Just a very solid hotel if you're in Dallas. The food at the main restaurant (Fearings) was very good, but exorbitantlly expensive.

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Fort Lauderdale, Florida
Top Contributor
189 reviews 189 reviews
40 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a corner room on the Club level, which provided a little more space in the room. The room and bathroom are both quite spacious. Our first night we went to dinner, and returned to find that we had not received turn down service. We called every night after that to ensure we would receive the service. Daily housekeeping... More

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Denver, Colorado
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 1, 2014

Since the open, this hotel has consistently been one of the best in the country. From Melvin and Joe at valet to the amazing staff throughout the hotel, the turnover is low and the service is extremely high. On top of being very convenient to a lot of great restaurants downtown (like nobu), the club level at the ritz is... More

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Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 1, 2014

We have now stayed at the Ritz Carlton three times in the last year and with each stay, we are more and more convinced that this is a true luxury property. The rooms are beautifully and tastefully decorated, spacious and maintained very well. Service was seamless and understated. Valet staff were friendly and responsive. The lobby is absolutely gorgeous -... More

Was this review helpful? Yes 1
Austin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

I visited the Ritz-Carlton in Dallas for a business event. Service was great. They were able to squeeze me in last minute for a mani/pedi. I loved the fresh & beautiful flower arrangements in the Lobby. We even spotted Jerry Jones at the hotel bar.

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Additional Information about The Ritz-Carlton, Dallas

Address: 2121 McKinney Avenue, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Dallas 5*
Number of rooms: 218
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Also Known As:
Ritz-Carlton Dallas Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas

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