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All 187 Dallas hotels

The Ritz-Carlton, Dallas

5.0 of 5 Hotel   |   2121 McKinney Avenue, Dallas, TX 75201 (Oak Lawn)
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The Ritz-Carlton, Dallas
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Ranked #10 of 187 hotels in Dallas
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
b2buck Wichita, KS
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309 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Wichita, KS
Top Contributor
80 reviews 80 reviews
38 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and i spent a long weekend here recently. The service was very good from arrival to departure. Our room was big and very comfortable. Only strange part was the lack of a curtain or blind on the window in the bathroom. Not much for a view in this part of town but i guess they think no one... More

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Guildford, United Kingdom
Top Contributor
145 reviews 145 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

we only stayed one night but wished we had longer. the rooms were large and comfortable especially the bed. we upgraded for club lounge access and that was a good experience Megan was very helpful as were all of the staff. we used the house car - a very nice Bentley, to visit the Kennedy museum don't miss out on... More

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Detroit, Michigan
Top Contributor
94 reviews 94 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place. Reasonably convenient to everything in downtown Dallas. Great service. Every time you turn around the staff is there asking to help. They escorted me from the registration desk to the elevator. Valet services were fast and friendly. I wish I could have stayed more than one night. Plan to attend the guest happy hour at 6pm. Although this... More

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Cape Fear Coast
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited for a good friend's 50th birthday party and had another stay with nothing but impeccable service. The Ritz always makes a fantastic effort to make us feel comfortable and at home. Upon checking in early, we visited the spa for a deep tissue massage. Elke was fantastic. I have to say that I had the best massage of... More

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Jericho, New York
Top Contributor
70 reviews 70 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the greatest location, but a fine hotel. Well appointed lobby and extremely comfortable suites. The staff is attentive and professional. They pay great attention to detail, which is to be expected at this price level, but not always experienced elsewhere. The cocktail hour offerings in the lobby could be a bit more elaborate. One offering was a sip of... More

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Houston, Texas
Top Contributor
55 reviews 55 reviews
34 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our second weekend on the club level at the Dallas Ritz. It was a far cry from last year on the club level! Last year, the lady that ran the club level was awesome and the offerings were fantastic. Not this time. Our room, while very nice and comfortable, did not have soap, shampoo, or any bathroom amenities... More

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RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you so much for taking the time to share your observations with us. I am very disappointed that your experience at The Ritz-Carlton Club did not live up to your prior visit. Please accept my sincere apologies. We are committed to the finest personal service, so I will analyze where the breakdown occurred and ensure this will not happen... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 3rd time to the Ritz Carlton, Dallas. From the moment you drive in you are cared for and the staff is so kind and has an unbelievable memory. The Doorman, Didi, called us by name, gave us a warm greeting and said how glad he was to see us. That man, makes the Ritz home to us.... More

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Wichita, Kansas
19 reviews 19 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Two friends and I met in Dallas for a spa weekend at the Ritz. What a great choice! Our weekend started with cocktails in the lobby bar with complimentary margaritas and chips with guacamole. The room was nicely decorated, but nothing special. The beds were very comfortable and the black-out shades allowed us to sleep in. The next morning we... More

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Kansas City, Missouri
Top Contributor
61 reviews 61 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 9, 2014

Prior to arrival, this place exceeded expectations. I was meeting a few friends in Dallas and the hotel reservation was in my name. Of course my flight was delayed and with a quick call to the front desk, everyone was able to check in and was accommodated to perfection. REMEMBER TO USE THE HOTELCAR! Who doesn't want a Bentley to... More

Was this review helpful? Yes 1
Midland, Texas
5 reviews 5 reviews
5 of 5 stars Reviewed March 6, 2014

This is our second stay at the Ritz-Carlton in Dallas. Once again the service was excellent. We had stayed here about 3 months earlier and the luggage attendant not only remembered us when we pulled up but also remembered our names. Very impressive to say the least. Love the gym at this facility and the spa is amazing. The rooms... More

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Additional Information about The Ritz-Carlton, Dallas

Also Known As:
Ritz-Carlton Dallas Hotel
Ritz-Carlton Dallas Hotel Dallas
Ritz Carlton Dallas
Dallas Ritz Carlton
Ritz Dallas
Ritz-Carlton Dallas
Dallas Ritz
Dallas Ritz-Carlton
Address: 2121 McKinney Avenue, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Dallas
#12 Romantic Hotel in Dallas
#14 Business Hotel in Dallas
#55 Family Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Dallas 5*
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