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All 187 Dallas hotels

Doubletree by Hilton Dallas Market Center

3.5 of 5 Hotel   |   2015 Market Center Blvd, Dallas, TX 75207 (Downtown Dallas)
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Ranked #57 of 187 hotels in Dallas
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Maryann C dawsonville, United States
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275 people have reviewed this hotel

Traveler rating
    99
    88
    58
    17
    13
See reviews for
39
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133
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Cleveland, Ohio
1 review
1 of 5 stars Reviewed 2 days ago NEW

After I cancelled a two room stay for a meeting that was cancelled, I was still charged the fee. They claim there was a 4 day cancellation put on the room, but I was not aware, nor was I told they couldn't be cancelled. I would not stay here, very bad hospitality management.

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dawsonville, United States
1 review
3 of 5 stars Reviewed 1 week ago

i travel quite a bit and typically feel doubletree is higher quality than other properties I stay at. this last trip was a little disappointing. my room just didn't feel "as clean" as is usually does. I only had 1 set of towels when i typically have 2-3. the carpet "felt" dirty. sorry.

Review collected in partnership with DoubleTree by Hilton

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Edison, Ohio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

When we checked in we were told that the portable crib we ordered was not available due to the high volume of families staying at the hotel. After a lengthy argument and our insistence that they find one for us at another hotel, they decided to check the room and discovered that the crib had been there all along. The... More

Review collected in partnership with DoubleTree by Hilton

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Gig Harbor, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel makes no effort to accommodate those traveling with food allergies. I attended a conference here and was served very plain, cold and limited food options while my fellow attendees ate high on the hog. The kitchen staff was talked to and still provided very little food options on a buffet and what was provided was cold, dry and... More

Review collected in partnership with DoubleTree by Hilton

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Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay on business. The rooms are clean, good location and at a very reasonable price. I have stayed there many times and Lucy the hostess in the restaurant in the mornings greats me with a smile and welcomes me back. almost feels like home.

Review collected in partnership with DoubleTree by Hilton

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Adam C, Front Office Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you so much for your kind review of our property. We are very proud of our staff and hope to continue to create that home away from home feeling for you while staying with us here in Dallas. I will be sure to pass along these comments to both Lucy and the entire waitstaff. We look forward to welcoming... More

Schertz, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I've stayed here many times. Sure, its a bit on the old side, but the service is excellent. The rooms are roomy (pun intended) and clean and the beds (King), really comfortable. The pillows? Well, like most Hilton properties, well - you need two to three to get comfy. My room had a small balcony with sliding doors. All the... More

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you so much for your feedback and I appreciate you taking the time to talk about our menu options, and location. We also like to hear concerns that can be corrected; our biggest concern is the comfort and safety of our guests. I hope the next time you're in the area you will consider staying with us again. More

Los Angeles
Contributor
19 reviews 19 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I made a reservation for 4 nights five weeks in advance and received confirmation. A little over a week in advance of my stay, they sent another confirmation. A couple of days later, days before my stay, they advise me they cannot honor the full four days; only two, and "apologize for any inconvenience." They offered me no solution to... More

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. It is never our intention to cause our guests such unnecessary stress and inconvenience such as the conditions you described in your review. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. I would love the chance... More

Dundee, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week for a conference in Dallas, the hotel location is good enough, convenient for the Dart line and the freeway. Hotel room was nice and clean. The shower was good and the TV and wi fi worked fine. Fitness centre had nice new machines and equipment and was good to use. Never ate in the hotel... More

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you so much for your feedback and I appreciate you taking the time to tell others about your stay. Denny's is just 1 of the dining options in the design district which is where we are located 3 of the top 10 best of Dallas are only 2 blocks away. Our biggest concern is the comfort and safety of... More

Dallas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was clean and service was really good. The shuttle took us to the area for the Mavericks game, which was very helpful and accomodating. They also came and picked us up afterwards. Room and bathroom were just super small for a family of four.

Review collected in partnership with DoubleTree by Hilton

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the size of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again in the near future and tell us what... More

1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel was nice enough for what it was but it was older and needed an facelift. My window on the eighth floor had some of the plastic screening pulled off and was very disconcerting. The room was much smaller than any hotel Ihave stayed in since staying in the old hotel Niagra in New York in the 80's and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. We have staff available to assist 24 hours a day and we stiil missed some items on the PM of your room. It is never our intention to cause our guests such unnecessary stress and inconvenience such as the conditions you described in your review. Our goal is to meet and... More

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Additional Information about Doubletree by Hilton Dallas Market Center

Also Known As:
Doubletree By Hilton Dallas Market Hotel
Doubletree By Hilton Dallas Market Hotel Dallas
Doubletree Dallas
Dallas Doubletree
Address: 2015 Market Center Blvd, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas , Northwest Dallas-love Field , Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Dallas
#43 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Dallas Market Center 3.5*
Official Description (provided by the hotel):
Treat yourself to first-class service and Texas-sized hospitality at the Doubletree Hotel Dallas Market Center. The best of the Lone Star State awaits you at this freshly renovated Dallas hotel, located just west of downtown, in the Market District. After a day of exploring, or sitting through meetings, unwind and lounge by our refreshing outdoor pool. Then indulge in tasty, Southwestern-inspired dishes at our own Terranova Café. Make the Doubletree Dallas your choice for Texas vacations, corporate meetings, and special events. ... more   less 
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