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Doubletree by Hilton Dallas Market Center

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2015 Market Center Blvd, Dallas, TX 75207
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Doubletree by Hilton Dallas Market Center
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Doubletree by Hilton Dallas Market Center
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503 reviews from our community

Traveler rating
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    167
    97
    38
    25
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77
77
32
249
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

On the outskirts of Downtown, $50 cab ride from DFW. About 10 min drive from Love Field. Friendly staff. There are a couple restaurants within a 10 min walk from the hotel. The shuttle driver was very helpful and will take you to other restaurants. VERY slow internet, this was a common issue among many guests.

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Texas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here four times over the last 8 months. All stays were in double occupancy rooms. Very attentive staff each and every time. Very convenient to major attractions, too. Rooms have always been comfortable and very clean. It feels like home away from home! I have had the breakfast buffet a couple of times and find all the... More 

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Charlotte, North Carolina
Top Contributor
124 reviews 124 reviews
16 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The lobby and the welcome to this hotel was spectacular. We were met at the front door by a staff member handing out drinks and then were given warm chocolate chip cookies. However the room we reserved was not available. The staff tried to make us happy with free drink vouchers but honestly we did not want more to drink.... More 

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Phoenix, Arizona
Top Contributor
65 reviews 65 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was a great hotel very close to airport and a very friendly staff.The restaurant had great food and friendly staff who took care of your every need.I would recommend this to anyone.The airport is only a few minutes from the hotel so you don'the have to get up at the cracked of dawn to catch a flight.Also when you... More 

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Seattle
Top Contributor
86 reviews 86 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Well, I'm in my 3rd room, and I can still here the WHINE of one of the elevator motors. It pervades everywhere. Really needs to be fixed. I think it's only 1 of the elevators that's so noisy, and is very annoying. Otherwise, the rooms are comfortable, though the bathrooms are oddly very small. Breakfast was very nice...the normal made... More 

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Westwood, New Jersey
Top Contributor
61 reviews 61 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here while attending a conference at the Hilton Anatole next door. What I hope for first in any hotel is cleanliness, and while technically the room (carpet, bedding) was clean, the drip in my bathroom from the ceiling left me feeling the whole place might be contaminated with drain/toilet water leaks... The staff was averagely friendly, but all... More 

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Lumberton, United States
1 review
5 of 5 stars Reviewed 1 week ago

A clean, fresh room with all the amenities. Staff were very friendly and helpful. The hotel is located conveniently to both downtown and the trade centers. Plenty of free parking and the breakfast was great.

Review collected in partnership with DoubleTree by Hilton

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally say that, we value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you, More 

Tampa, Florida
1 review
1 of 5 stars Reviewed 1 week ago

The 2 cookies and 2 bottles of water were the only good thing about this property, don't shower and flush at the same time, the lights dim when the elevator starts up, the a/c sounds like a 747, to do anything in the bathroom you have to do it side ways, the toilets are the old single pipe 1960's style,... More 

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms we have shared your comments with our design team in charge of our renovation. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay... More 

Wichita Falls, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is an embarrassment to the DoubleTree brand. The staff is disengaged, not welcoming, not helpful, and the facilities are run down. Parking is horrible. If you have a problem, hope that you do not get Rob from the front desk....to say that he is unhelpful in an understatement. To say that Rob is dismissive and condescending and patronizing,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I had called the day prior and asked for an early check in and was guaranteed it would not be a problem but it was. I selected rooms online and was not given them instead was moved to a lower floor and placed by the elevator. Employees were nice, but got several different stories depending on who I spoke with.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with our exterminator company guest safety and comfort is our first concerns. Thank you for identifying some areas that we can build on from a positive aspect, and... More 

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