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Doubletree by Hilton Dallas Market Center

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2015 Market Center Blvd, Dallas, TX 75207
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Doubletree by Hilton Dallas Market Center
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488 reviews from our community

Traveler rating
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    94
    33
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

OK so I've stayed at Doubletree before I love their beds the whole warm cookie thing and its a Hilton so you can't go wrong - well not this one - overpriced, old, not like your typical Doubletree- booked room on TripAdvisor- $150 for a Monday night in Dallas with nothing going on - too expensive - they put me... More 

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Fort Walton Beach, Florida
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The staff was far and beyond the best in any hotel. They were all extremely polite, professional and helpful. They made good, and genuine conversation. The restaurant staff, check in, cleaning people, and anyone you run into while you are there, all amazing. The hotel itself, is very nice, clean, and modern looking. Only negative, is thin walls, if you... More 

Review collected in partnership with DoubleTree by Hilton

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McAllen, Texas
Top Contributor
89 reviews 89 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for 3 nights during Spring Break. Check in was smooth, Patton was very helpful. We felt welcome, comfortable and our hotel was very close to the AA Center, Medieval Times and other popular areas. We stayed in a king suite, 1013, since we have a 7 year old. Right next to an elevator and was not bothered by... More 

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Russellville, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for a weekend trip to Dallas. The staff was very friendly and we had a quick check in. The room as a little small, but clean, which is what is most important to me. The pool area was nice as well. Overall, a great experience.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room was of decent size. My only complaints are #1 the bathroom need to be updated to have some kind of exhaust fan....without it the room was so humid after showering. #2 pillows are the key to a great nights sleep. They appeared to be fulffy and comfortable until you lay down and they are flat. Other than that... More 

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Cleveland, Ohio
Top Contributor
79 reviews 79 reviews
57 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

My breakfast was awful; stale pancakes, bad fruit, etc. The staff was nice, but the rooms need some updating, the HVAC was poor, and it was an average sleep at best. The gym was better relative to the rest of my review - the best part of the hotel was the price, but I would have paid more for a... More 

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Houston, Texas
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My best friend, her boyfrinend, and I stayed one night on March 12th. The room we slept in (711) was so spacious and the beds were an awesome size. The hotel and the room was clean. The greatest part was the staff. The staff was incredibly sweet and fun. They knew My friend and I were there for the Miranda... More 

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First stay, had a horrible experience at check in, they had given my Gold Status room and upgrade to another person with my name, but he didn't have status or same address of me, huge fiasco, the guy could have accessed my info they just handed it to him. Talked to Manny and to Duston, I felt they fixed the... More 

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Chicago, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice, clean, quiet rooms. I wouldn't recommend the restaurant- take the time to drive someplace else; you will likely get better service. The service staff is clearly un-trained and lacking management and customer focus.

Review collected in partnership with DoubleTree by Hilton

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Dallas, TX, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel is close to the highway. The style of the hotel is a little dated. Evening manager is very rude. Day time staff was pleasant and helpful. Cleaning crew didn't get to my room until after 3pm each day and we were located on the 3rd floor.

Review collected in partnership with DoubleTree by Hilton

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