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Doubletree by Hilton Dallas Market Center

3.5 of 5 2015 Market Center Blvd, Dallas, TX 75207
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#49 of 188 Hotels in Dallas
381 Reviews 4 of 5 stars
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Doubletree by Hilton Dallas Market Center
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Doubletree by Hilton Dallas Market Center
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381 reviews from our community

Traveler rating
    142
    127
    75
    22
    15
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61
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190
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico, Mexico
1 review
3 of 5 stars Reviewed 5 days ago NEW

I went on business travel, the internet at the rooms is not the best, the room is clean and the installation as well. the quality of service of the team can be something they can work in satisfying the client. Before I did my check out I left some gifts at my room and when I went back to pick... More

Review collected in partnership with DoubleTree by Hilton

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Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

Unfortunate, one elevator was broken. There was a convention and many guests had to take the stairs instead of using the elevator. The front should provide cheaper travel options along with the more expensive options when guests inquire about shuttle service to the airport. The breakfast and dinner staff did not understand English too well.

Review collected in partnership with DoubleTree by Hilton

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you so much for your review and I apologize that our service was below your expectations. We are addressing the issues with our elevator company as well as our front desk staff. We hope the next time you're in the area you would consider staying with us again. More

bowie, United States
1 review
3 of 5 stars Reviewed 1 week ago

the hotel itself was nice but the broken elevator and lack of attention from the maid staff really hurt my review. The front desk staff was great they made sure we had warm cookies everytime we stepped in the door. they allowed us to change our room with no problem and moved our luggage from one room to the other... More

Review collected in partnership with DoubleTree by Hilton

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Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with housekeeping and our other team members. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to our... More

dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was great. The hotel could use an update, but the staff made the experience awesome. One of the elevators was broken, so i had to use the stairs alot. The breakfast every morning was fantastic.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with our elevator company guest safety is our first concern. Thank you for identifying some areas that we can build on from a positive aspect, and we hope... More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel proves top notch customer service!!! I would definitely stay there again. The room was very clean and comfortable. The staff was very friendly and approachable. This best part was the warm cookies I received upon arrival!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. More

Cleburne, United States
1 review
2 of 5 stars Reviewed 1 week ago

The rooms are nice,the location is excellent but the customer service was very poor. The hotel was full with women attending the Women of Faith Tour only one working elevator, and if you have somewhere you need to be don't use the shuttle, they left us stuck in market center for over 45 minutes! was supposed to pick us up... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. It is never our intention to cause our guests such unnecessary stress and inconvenience such as the conditions you described in your review. Our goal is to meet and exceed every guest’s expectations and we are terribly sorry we failed to do so on your visit. I would love the chance... More

Rosharon, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay at this hotel from the moment I entered the lobby to register until the end of my stay. Staff is excellent. Room is extremely clean and the bed is fantastic. I attended a business conference in the same hotel and the conference was also very enjoyable

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. More

Burleson, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our ladies group has stayed in many hotels in the Dallas area. The customer service, friendliness of the staff, amenities, and rooms were wonderful. We will stay here from now on as we have found a "home away from home."

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally say that we value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. More

Portland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Rooms clean and friendly front desk along with all other staff. conveinient to neighboring hotel were a conference was being held. Hotel with free parking and internet was a big plus. Hotel was quiet even when a event was taking place.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally say that we value you as a guest, Thank you for a great review, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your... More

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Top Contributor
102 reviews 102 reviews
66 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been there before and would go back. No frills, just friendly, helpful desk clerks who,provide the requested room type the first time! Shuttle to and from the airport that runs on time. Room is standard with comfortable bed and workstation. Honors floors have lots of toiletries, and I needed toothpaste which the desk provided. Fridge, microwave, flatscreen, clean room, quiet... More

Was this review helpful? Yes
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review

We really appreciate your taking the time to share your thoughts on your stay. I want to personally say that we value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. More

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Additional Information about Doubletree by Hilton Dallas Market Center

Address: 2015 Market Center Blvd, Dallas, TX 75207
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas , Northwest Dallas-love Field , Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Dallas Market Center 3.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Doubletree By Hilton Dallas Market Hotel Dallas
Doubletree Dallas
Dallas Doubletree

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