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The Highland Dallas

#19 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
5300 E Mockingbird Lane, Dallas, TX 75206
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The Highland Dallas
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762 Reviews from our TripAdvisor Community

Traveler rating
    473
    204
    54
    26
    5
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139
224
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263
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

After researching many hotels in the Dallas downtown area where training was scheduled daily, thanks to TripAdvisors' dedicated reviewers, I opted for something off the beaten path. This led me to the The Highland Dallas which boasts Very Good reviews as their much more expensive competitors, with less sparkling reviews and only less than a block of the training facility... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I had a wonderful experience at The Highland during my last visit to Dallas. The location is perfect from shopping and dining near all of the best spots in town. The furnishings were gorgeous and the stay was comfortable. I was very impressed by the courteous staff and especially by Jason, one of the hotel managers. He was very accomodating... More 

Was this review helpful? Yes 1
Canfield
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Highland was a geat hotel for our recent visit to Dallas! The location was really good for us-- great restaraunts minutes away and shopping at the North Park Mall--especially Tiffany's!!!! The staff was very courteous and always friendly My negatives were that the hotel offered coffee every am in the lobby but each time we went to have a... More 

Was this review helpful? Yes 3
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

King luxury is small, I would stay at a regular Hilton if in Dallas again Had a step down in the room that had a path light but the light did not work! Could have tripped in the dark NO ROBE in the room as in description Weight room looks nice but treadmills did not work properly or at all.... More 

Was this review helpful? Yes 1
Los Angeles, California
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 3 nights for business. Hotel was nice. Staff was courteous and friendly. I didn't take advantage of the other amenities as I was only there to rest. I have to agree with another reviewer that the mandatory valet is a bit bothersome. I booked this hotel since it was in the Hilton family and I generally stay... More 

Was this review helpful? Yes 2
Sarasota, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Food and bar service and quality need lots of improvement. I've stayed at this hotel when it was a Klimton, Hilton has not improved it which frankly is not surprising. If Hilton is going upscale they have a lot to learn, a recent stay at their Waldorf in NY was a disaster,tired not clean even the WIFI didn't work.

Review collected in partnership with Curio – A Collection by Hilton

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good experience. Would stay here again. Beds are a bit hard even though they are all new. Spa staff is unlimited, therefore not all services listed on the spa menu are truly available...check far in advance. Bar area is great and comfortable. Location is ideal in Dallas! Very friendly staff. The overall rooms are very nice as well.

Review collected in partnership with Curio – A Collection by Hilton

Was this review helpful? Yes 1
Austin, Texas, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bed was comfy and the front desk staff was very welcoming and professional. I didn't avail myself of the various offerings as it was a business trip and merely a place to rest my head that night. Non-optional valet is a pet peeve of mine, even though it didn't come out of my pocket. If it is non-optional, add it... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am still currently staying at The Highland for the last 4 nights. Let's start by saying I pre checked in as being a Hilton Honors guest and being able to choose what floor I stayed on. I was NOT giving the floor I chose nor the room and it was NOT even mentioned about the room upgrade at check... More 

Was this review helpful? Yes 2
Dallas, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this hotel! It was my favorite place to stay in Dallas when it was the Palomar. I haven't been there since the name change to the Highland, and I hope the service is still as good as it used to be.

Was this review helpful? Yes 1
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