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All 188 Dallas hotels

The Highland Dallas

4.0 of 5 Hotel   |   5300 E Mockingbird Lane, Dallas, TX 75206
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91%
Ranked #14 of 188 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 1 week ago
Amber2day Dallas
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634 reviews from our community

Traveler rating
    412
    169
    34
    15
    4
See reviews for
115
197
49
211
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I was working the weekend in Dallas and decided to bring my family. I normally stay by the Galleria, however the family wanted to go shopping at Highland Park Village. I called the hotel and asked if they provided a shuttle, they said "yes, Highland Park Village is within our range." Great, I booked a room from Friday-->Monday. Upon checking... More

Was this review helpful? Yes 3
Joe J, General Manager at The Highland Dallas, responded to this review

Thank you for your candid review. Please accept our sincere apology for these infractions. I would be so gratful if you would get in touch with me personally so I can ask a few more questions and, of course, to resolve so that we can, in fact, exceed your expectations even in the light of all these that happened. Kind... More

Dallas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We felt very welcomed when we arrived. The staff is very accommodating and upbeat. We had a cocktail in the bar at the in house restaurant. The bar tenders were very nice. The rooms are very comfortable. We stayed in a king suite with a spa bath. It was wonderful. I will stay here again for sure!

Was this review helpful? Yes
Joe J, General Manager at The Highland Dallas, responded to this review

Thank you SO much for your review! It is always music to my ears when our guests enjoy themselves immensly! Kind Regards- Joe Jennings General Manager More

Austin, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was traveling with 11 y.o. son, just for fun. Best part for us was the infinity pool and large hot tub. For whatever reason (perhaps the recent changeover from Klimpton), both times we went to the pool, we were the only swimmers. Just beautiful! Clean, covered cabana area with plenty of plush yellow towels. Best hotel pool/spa experience ever!... More

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thanks for the great review! We are very proud of our product and are thrilled you enjoyed everything! I know exactly who you are talking about with regard to the magic trick, he is something else! Thanks again for being our guest, if your future travel plans include us, please reach out to me and let me know you are... More

Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Have not been to this hotel for several years and pleased to see if is part of Hilton. Welcoming staff and large, well equipped rooms. Very clean!!! Knife - best dinner from my weekend in Dallas. Did not like the 105" outside temperature but it made the beautiful pool so welcome at the end of the day. LOVE Highland!!

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you so much for the awesome comments with regard to your recent stay here in Dallas! We appreciate your kind words and look forward to your next visit! Kind Regards- Joe Jennings, General Manager More

Guatemala City, Guatemala
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, well located if you want to be near downtown but don't want all the noise of the city. Easy access to 75 highway. Staff very friendly and helpful with all our needs. Very comfortable and clean rooms.

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you for taking the time to reivew our hotel! I cannot begin to tell you how proud I am of our wonderful staff here at The Highland Dallas Hotel! Thrilled, but not surprised, they took great care of you while you were our guest! Looking forward to your next visit! Best- Joe Jennings, General Manager More

New Orleans
Top Contributor
86 reviews 86 reviews
61 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So glad to have found this hotel on the HHonors App. The hotel was fantastic and it's onsite restaurant, Knife is amazing! Hilton was lacking in the Dallas market, and this hotel is a welcome addition. The location is fantastic. The lobby area is W-esque with music and an ultra contemporary feel. The staff was very friendly, but was not... More

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you for the kind words! The hotel has a warm, fun feel to it! I agree! We are so proud to be part of the CURIO family now, and, very much appreciate your review. KNIFE MODERN STEAK is such a great part of our hotel! Thanks again for the review! Best- Joe Jennings, General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The employees I knew from Kimpton management worked hard to please- -these same employees are not inspired/polite/ exerting their most enthusiastic personality & care. I hope Hilton takes care to respect their experienced employees. There are a lot of great people here now that can serve Hilton owned The Highland Hotel well. Show some respect for experienced hotel personnel .

Was this review helpful? Yes 1
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you for your comments! Please accept my apology for your room service not being "A" game. We pride ourselves in treating our staff like family and we value them highly. If your travel plans find you in our area again, please reach out to me personally so that we can make your stay a 'model' of hospitality at its... More

Glenpool, Oklahoma, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel recently changed from a Kimpton hotel to a Hilton. I made my reservations months ago but was not notified of the change & they would not honor the perks I would have had when it was a Kimpton. They did not even show my reservation in their system. Glad I had a copy with me. The room was... More

Was this review helpful? Yes 1
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you for taking the time to write a reivew and please accept my apology for a unsatisfactory experience during our transition. As a token of apology I would like for you to contact me personally and hopefully afford me the priviledge of making things right for you. We are proud to me a new member of the CURIO family... More

Austin, Texas
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I enjoyed the hotel. The staff were very friendly and the new restaurant and bar had a great energy. The only bad point was my visit to the spa. The spa needs some attention. The towels are dingy and stringy, the rooms are stuffy and the services were disappointing. The room is a great size and offers a mini bar... More

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

I was so glad to hear you enjoyed KNIFE MODERN STEAK and the hotel over all! Thank you for the great comments. I apologize for the spa being less than expected and I have contacted the appropriate people to make sure they are aware of your dissatisfaction. Should your travel plans find you in Dallas again, please contact me personally... More

Fayetteville, Arkansas
Top Contributor
190 reviews 190 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 11, 2014

This is a nice hotel. For a four star the room was a little small, but adequate. The decor was cutting edge about ten years ago. You have to valet park your car which gets a little tiresome. The location is fantastic. It is convenient to downtown, uptown, SMU etc. The only restaurant in the hotel is an upscale steak... More

Was this review helpful? Yes
Onemoretime100, General Manager at The Highland Dallas, responded to this review

Thank you for your comments regarding your recent visit to The Highland Dallas Hotel! We very much appreciate your candid feedback! We are moving forward with a ton of new things in the hotel that include premium bedding, state of the art TV's, in room Coffee Makers, and the list goes on and on, all coming soon! If you are... More

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Additional Information about The Highland Dallas

Address: 5300 E Mockingbird Lane, Dallas, TX 75206
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Highland Dallas 4*
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Also Known As:
Hotel Palomar Dallas Kimpton

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