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W Dallas Victory Hotel

#39 of 192 Hotels in Dallas
Certificate of Excellence
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2440 Victory Park Lane, Dallas, TX 75219
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W Dallas Victory Hotel
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W Dallas Victory Hotel
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669 reviews from our community

Traveler rating
    306
    156
    74
    76
    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has a lot going for it. But it all starts with the introduction. And that for me wasn't great. Coming into the hotel is nothing special and it is contact with guests that position this hotel as having room for improvement. Number One: staff standing at the entrance to a hotel this is what should happen: approach cab,... More 

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Connecticut
Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here while attending a business seminar. The hotel is absolutely beautiful as you can see from the photos I posted. I love how they have a dispenser of ice water in the lobby infused with berries, lemons and limes. It was very pretty and welcoming to see this upon check in. The room was clean and comfortable with... More 

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Leesburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

My wife and I go to a different hotel every month in Dallas just to get away and relax the W being rated and priced as a top hotel we decided to go. Very disappointed. Nickle and dime you for everything including the $16 bottle of water in the room. Service was just not there. Not friendly. No one does... More 

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Nicosia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked 2 single rooms through a reputable international agent. We arrived (after a 10 hour flight) to discover that they had only 1 room! Even after we showed them the booking they said that they no more rooms for us. No other options were offered, like booking us to another hotel or offer a drink while they tried to sort... More 

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Contributor
15 reviews 15 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing pool overlooking the city. The lobby has a really cool layout; very modern and hip! Great rooms, quiet, convenient location, etc. The staff was super friendly and helpful! This place is perfect for those visiting for leisure or business.

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Yukon, Oklahoma
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I make an effort to make a nonemotional review of the hotels in which I stay. My wife and I traveled to Dallas for the UFC Fights the weekend of 3/13-15/2015. The location of the hotel is across the street from the American Airlines Center where the event was taking place. Perfect location for us to stay while attending the... More 

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome guest, Thank you so much for taking the time to write us such a wonderful review. I am thrilled to hear you had a wonderful stay with us. I will certainly pass on your comments to our talent as well as make a positive effort towards a more streamlined check-in process. We hope that you will choose to stay... More 

Phoenix
Top Contributor
76 reviews 76 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not the most central location, it's best for being close to the AA center for events. However, it wasn't a bad spot for my business trip and I don't mind walking a bit to get to the cooler part of town, it's good to exercise on these trips. It does sit very close to the start of the... More 

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Business Traveler, I am thrilled to hear your business trip stay with us was wonderful. I appreciate all your feedback and will share all of your review with our talent. While I enjoyed your positive comments I was disappointed to see that our doormen did not actually open the door for you. This is not the W Dallas way... More 

Tyler, Texas
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for the weekend in part of his birthday celebration in one of the VIP suites. I was disappointed in the hospitality for the package/suite that we had purchased. When you pay over $500 a night for a hotel room I feel that your expectations should be high. Normally, I wouldn't expect these types of... More 

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome guest, Thank you for taking the time to give us your valued feedback. It seems like we truly missed the mark during your stay in regards to delivering an exceptional W Dallas experience. We strive to go above and beyond for each of our guests and it is clear that we fell short. Please know that I have shared... More 

USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like all the W hotels that I have stayed at this was no exception and was just as nice. Pros: -location - beautiful hotel/decor - friendly staff - whatever, whenever.... if you forget to bring something just ask the front desk (small things mainly, ex: hair spray, etc) - Cook Hall restaurant - cute bar area Cons: - at this... More 

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome guest, Thank you for your valued feedback. I am pleased to see that you had an exceptional stay with us during your trip. We love hearing wonderful comments from our guests! We appreciate your review and hope that you will come back and see us again soon. Cheers! Darryl Jett, General Manager More 

Denton, Texas
Top Contributor
63 reviews 63 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the W on a Friday when we had Mavs tickets. You absolutely cannot beat the ability to walk from your room to the AAC, grab some drinks / food before and after and stay for the night. Having said that, I just wasn't impressed with the hotel. The room was nice and clean with a comfortable bed, but... More 

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome guest, Thank you for your valued feedback. I am sincerely disappointed to see that we fell short on giving you an exceptional W Dallas experience during your stay. This is certainly not the norm and I want to offer my sincere apologies for the inconveniences your incurred. I have spoken with my engineering department in regards to the water... More 

Hotel Review Summarization

What travelers say

  • Room service(10)
  • Very nice(8)
  • Ghost bar(3)
  • Bliss spa(3)
  • Next morning(3)
  • Front desk staff(3)
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592 photos of this hotel

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Hotel & grounds (38)
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Room/suite (44)
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Bathroom (13)
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Pool/beach area (11)
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E-Wow Suite (88)
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Pool (16)
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Restaurants and Bars (28)
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The Hotel (86)
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Wonderful King Room (45)
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Wonderful Room with Two Queen Beds (85)

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Hotel & grounds (7)
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Room/suite (13)
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Bathroom (2)
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Dining (2)
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Other (1)
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