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All 187 Dallas hotels

W Dallas Victory Hotel

4.0 of 5 Hotel   |   2440 Victory Park Lane, Dallas, TX 75219 (Oak Lawn)
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Ranked #29 of 187 hotels in Dallas
A recent review
3 of 5 stars reviewed 1 week ago
detraveler_7 Philadelphia, PA
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552 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Philadelphia, PA
Top Contributor
271 reviews 271 reviews
101 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 1 week ago

I find these hotels to value form over function which I find annoying. They de feathered the room but did not clean the mattress or add a mattress pad after they removed the feather bed. When I pulled back the top sheet I could see lots of dark feathers through the thin sheet. The shower does not have a door... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello, Thank you for taking time to tell us about your most recent experience. I do sincerely apologize your experience was not to your satisfaction. We do offer to de-feather the room upon request, and sincerely apologize for any trace of feathers you may have found. We understand the setup of our open-concept guest rooms and coffee service is not... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Other than the very nice room- this hotel is not even close to what it used to be. Kept getting a feeling that the hotel was doing us a favor by having us stay with them. When asking for assistance, it seemed like we were speaking a different language or we were being a bother. No one was rude in... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

SPGtraveler_11, Thank you for your gift of feedback regarding your less than perfect experience at our hotel. As General Manager it is upsetting to read comments such as yours as it relates to our service delivery. Please accept my sincere apologies for our inability to provide you with information and for not representing our Brand in the manner both you... More

ann arbor
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow the Staff really are wonderful at this hotel. Always trying to be helpful. I had a cold and there is a big drawer behind the desk where they can give you free last minute stuff you may have forgotten so they gave me cough drops. The beds are wonderful and pool is beautiful. Only negative was there really wasn't... More

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Seminole, Texas
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got reservations due to an event at the American Airlines Center, you can't ask for anything more convenient , a 2 minute walk across the street. Beds are comfy and tv is large and easy to control. Shower is interesting with a rain showerhead and a soft white robe is available . Our sink had a drainage issue and... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Barb, It sounds like you had a great time during your recent stay at W Dallas - Victory Hotel. I am thrilled to hear you enjoyed the location, rooms and service. Regarding dining options, we do offer 24-7 in room dining, but also have snacks available in each room's munchie bar. If for any reason you're craving something else,... More

dallas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I often stay at the w Dallas for business and the staff including Will, Faith and Gee make me feel like home everytime! The staff are always friendly, accommodating and welcome. I love their newly renovated rooms are amazing.

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Jen, Thank you for such an amazing review of your most recent stay at W Dallas. It thrills us to hear our talent members have made an impression each time you visit. We have definitely shared your feedback with our entire W team. Sincerely, Darryl Jett, General Manager More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for 3 nights. the staff is incredibly friendly and helpful. from the moment i got out of the car, i was greeted w a smile. i would go back again. i would ask management to pay more attention to the kitchen and dining room staff though. food was really really lacking. fortunately, i only ate 1 meal (breakfast). the... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello traveler, We appreciate your recent review of your stay at W Dallas. We are glad you enjoyed your stay and talent member interaction, but are sorry to hear you had a negative dining experience. We appreciate your honesty, as we can only improve on what we know needs improvement. I hope to have you back for a fresh experience.... More

Geneseo, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay here whenever I come to Dallas on business. It's clean, modern, comfortable...need I say more? Yes? ok....the staff is always smiling, professional, and courteous. They quickly learn my name and greet me by name on the way in and out. More? the restaurant Cook Hall has some of the most interesting and tasty dishes I've ever had. No... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Rick O., We appreciate your loyalty to W Dallas and welcome you back each and every time you're in Dallas. It sounds like our team hit the mark on making your stays personal, which makes me incredibly happy. I am also happy to hear you enjoyed the culinary expertise of our Cook Hall chefs. They work very hard to set... More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Went to this hotel for parents' anniversary gift. Everyone that works at this hotel is friendly and amazing. They go above and beyond. The rooms are wonderful. Just wish they had coffee pots in the room. You can call down to the front desk for one though. All the bath products are awesome. Beautiful pool area. Everyone enjoyed themselves immensely.

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Melanie, It sounds like your parents' anniversary was a success! Please congratulate them again for us. We are ecstatic your family chose to share this special time with us, allowing us to make it a truly memorable occasion. We look forward to many more celebrations with you. All the best, Darryl Jett, General Manager More

Fort Worth, TX
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being long time SPG members and making frequent trips to Dallas for "staycations"; the one property we had not stayed at was the W at victory. Moving forward it will be hard for us not to stay at the W at victory. From the moment you cross the drive in the valet area you are welcomed with warm smiles and... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello valued SPG member, Thank you for your loyalty and thank you for one of the best reviews we've ever received. We are happy to hear W Dallas will be your choice of hotels when you're in Dallas, and look forward to making each and every stay different and exciting. You're always welcome to your "home away from home." All... More

Houston
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

W Dallas Victory is my favorite W hotel. I've stayed here, the one in New Orleans and at the one in Midtown (I believe) ATL and I would have to say that this one is the most swanky, has the nicest concierge, best location, and cleanest rooms. The only thing that I truly despise is their rain showers w/ the... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Callmeelle, We are excited you had a great experience at W Dallas, and really enjoy the W vibe. We look forward to your next trip to the Big D! Cheer, Darryl Jett, General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(8)
  • Ghost bar(4)
  • Bliss spa(4)
  • Next morning(3)
  • Front desk staff(3)

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Dallas
#15 Luxury Hotel in Dallas
#31 Business Hotel in Dallas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Dallas Victory Hotel 4*
Official Description (provided by the hotel):
W Dallas located in Victory Park, a posh playground near Downtown, Uptown, Turtle Creek, the high-style Design District, and the city's nightspots. Enjoy our newly renovated rooms, complete with cowboy chic accents sure to knock your boots off! ... more   less 
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Also Known As:
w Hotels Dallas
w Hotel Dallas
w Hotel Dallas Tx

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