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W Dallas Victory Hotel

4.0 of 5 2440 Victory Park Lane, Dallas, TX 75219
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Certificate of Excellence 2014
W Dallas Victory Hotel
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W Dallas Victory Hotel
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626 reviews from our community

Traveler rating
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    66
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel is trendy... reminded me of being in downtown NYC. From the moment that I walked up to the front door the staff was super helpful, beginning with opening doors. Gee met me at the front desk and offered to take my luggage upstairs for me... and every time i walked through the hotel he said hello to my by... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Daisybella2014, Thank you so much for your valuable feedback. We are more than thrilled to hear that your time spent with our W Dallas family was memorable. We will be sure to share your positive feedback with Gee and Jeniece! We look forward to welcoming you back again very soon. Cheers, Darryl Jett More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the W Dallas Victory Hotel for 8 solid months as I was traveling every week to Dallas for work. I had an excellent experience. The client service is wonderful. The hotel personnel are all very friendly, professional and helpful. The rooms are very clean and new looking. The food is delicious as well. A couple of folks... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Angela, Thanks so much for taking the time to tell others about your wonderful experience at W Dallas - Victory. We are beyond thrilled that you had a great (extended) stay with our W Dallas family. We will be sure to let Gary and Will know that you appreciated their above and beyond service that we strive for each... More

New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

The W did not disappoint, with spacious and clean rooms, and one of the best hotel gyms I have ever been. Staff was friendly and very attentive and the restaurant was pretty good too. The only draw back was the location. The hotel is located right across the street from the American Airlines Center, so when the Mavericks are playing,... More

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Georgia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight for a business trip. Staff friendly, food good, room clean, Location is really convenient to Love Field. Service is a little lax in the bar area at night was a little slow. Right avross from the arena....literally. Will stay there again for sure.

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Dallas, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the W Dallas for an employee holiday party. Although we were told by our party planners that management had offered a 15% discount on rooms for the night for us, there was a disconnect and no one had told the front desk staff. Also, we were a bit surprised when the front desk staff person informed us... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome CST2014, We sincerely appreciate you taking the time to give us your valuable feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We strive to deliver exceptional service to each of our guests and it is apparent that in this case we fell short. Your feedback... More

Tyler, Texas
Top Contributor
51 reviews 51 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Just left a very nice night at the W Dallas. We had a suite and it was wonderful! The staff is very friendly. They went above and beyond, leaving champagne in the room. The only thing that I feel like needs some work is the restaurant, Cook Hall. The breakfast was included in our package, and had it not been,... More

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Just a enjoyed a good meal, good drinks and company at the W Dallas Victory Living Room Lounge. Bartenders Dallas, Rosie and Jose were wonderful. I have an extended stay here and looking forward to more evenings like tonight.

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Altschul, I am so thrilled to hear your experience at W Dallas – Victory was wonderful. Thank you for the taking the time to share it with us; I will definitely pass this along to our talents, especially to Dallas,Rosie and Jose. Thank you again for your loyalty; we look forward to showing you the Whatever/ Whenever service during... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really good staff, they are always ready to help. I've stayed in room 1221, very confortable and modern room with a view of the Dallas skyline. Good wifi. Awesome bed. The hotel has a really nice pool at the 16th floor, with a nice view of the city. I had a really good time at W Dallas Victory.

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Henrique P, Thank you so much for your review; we are thrilled to hear your time spent at W Dallas was memorable. We will be sure to share your positive feedback with our W Dallas family. We appreciate you taking the time to share your experience and look forward to welcoming you back again very soon. Cheers, Darryl Jett More

London, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found the W Victory Hotel rather an enigma. Like most of the W chain it is rather darker than it needs to be, is too minimalist for my tastes, but has a fine rooftop pool area (it reminded me a little of the W in Santiago in that respect). The room: not enough sockets, adequate storage space for one... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome John W, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. However, I hope you give us another... More

Saint Louis, Missouri
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I cannot rate the hotel as I did not stay there. I recently attended a Halloween party on the 33rd floor of the hotel. I pre paid for a group of 5 of us to attend this party where appetizers and contests were promised. Once we arrived we found no food, over priced drinks, and no one seem to know... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome party goer. Thank you for taking the time to tell us about your party experience at W Dallas. I am disappointed to hear you missed the passed apps, as they flowed through the room every hour on the hour. We also apologize for the miscommunication regarding the costume contest; the winner was chosen and has been contacted. I understand... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(8)
  • Ghost bar(4)
  • Bliss spa(4)
  • Front desk staff(3)
  • Next morning(3)

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx

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