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W Dallas Victory Hotel

4.0 of 5 2440 Victory Park Lane, Dallas, TX 75219
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#28 of 188 Hotels in Dallas
600 Reviews 4 of 5 stars
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Certificate of Excellence 2014
W Dallas Victory Hotel
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W Dallas Victory Hotel
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600 reviews from our community

Traveler rating
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    138
    64
    69
    53
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200
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Austin, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

On a whim, decided to take a trip to Dallas for my stay Dallas. Selected the W because previous stays at W's around the country were enjoyable. Special recognition must be give to Myeisha, at the front desk. Even before she knew it was my birthday, her assistance in this last minute reservation was exceptional. From her positive demeanor to... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Demill, Happy belated birthday and thanks for a great review. I am thrilled to hear Myeisha, our Cook Hall manager and so many other W Dallas talent members made your celebration a success. Thanks for recommending us, we hope to be your #1 choice when you travel to Dallas. Cheers, Darryl Jett, General Manager More

Arlington, VA
Contributor
20 reviews 20 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The W Dallas Victory is in many ways a typical W, but there are some variations. The front desk staff was exceptionally friendly a check-in. The layout of the first floor and lobby is not an intuitive as other Ws (i.e., Chicago City Center, New York, New York Times Square). There is no separate "living room." It's more part of... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Thank you for telling us about your stay. It's through reviews like yours that we can improve and provide our guests with the tools and amenities they need for travel. We are aware of the need for more updated phone chargers and docking stations, and are taking the necessary steps to update this aspect of all our guest rooms. Being... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

W is always (almost) a guarantee of nice trendy hotels; had to use this one because the originaly booked Zaza was overbooked. It was nice, alwas beautifull beds, pillows and I LOVE Bliss in room amenities. Not so good: the room was too dark, not enough plugs and some of those did not work. It does not make sense for... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello traveler, Thanks for taking a moment to tell us about your most recent stay. I am sorry to hear there were a few things you didn't favor about your room. We have many different room types, so I am certain we can find the right fit for your needs and likes. Please reach out to us before your next... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I Came here to treat a friend and myself to a pedicure Friday. I've frequented Bliss Spa @ The W often over the years. I've stayed here and at W's across the country. And I've partied at the Ghost Bar. The Dallas W Hotel was always by far my favorite W all the way around. I've truly had some magical... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Thank you for telling us about your most recent experience at W Dallas. We truly apologize for not standing up to the level of customer service we pride ourselves on. We are looking into the details of your stay and will contact you directly. Kindest regards, Darryl Jett, General Manager More

Orlando, Florida, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were going to the FSU/OSU game but didn't want to stay by the stadium or Ft Worth. We had years ago and loved it's central location to Uptown in Dallas(which we think is the best part of Dallas for restaurants and Bars) They just renovated this W and it really made a difference the western motif is cool and... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

Okay check in other than the doorman staff was not welcoming. Manager was behind fd agents texting on phone, couldn't smile to save his life. Shelly did an good job at check in, need to be more interactive. Concierge was on point, other than the employees at shooter got into a fight. I wouldn't recommend that place to anyone. Cook... More

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GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Fernando C., Thank you for telling us about your most recent stay. We are thrilled your overall stay was enjoyable, but would like to chat with you about the few aspects that weren't flawless. Please reach out to us, so we can further discuss your stay and help our team improve the guest experience, gmdarryl.jett@whotels.com. Thanks, Darryl Jett, General Manager More

Alabama
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent stay here last week! The staff went above and beyond in all aspects to ensure our anniversary trip was perfect. The parking was quick and easy, and the ability to walk across the street to the American Airlines Center for a concert was perfect. Will most certainly stay here again next time in Dallas.

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

David H., Thanks for such an awesome review, and thanks for telling others how much you liked W Dallas - Victory. We're happy to be your choice of hotel when you're in Dallas. We look forward to seeing you for the next concert, game, or just for a getaway. All the best, Darryl Jett, General Manager More

Marksville, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the W while in Dallas for an Aerosmith concert. First of all, the location is absolutely perfect! Just steps away from the American Airlines Center! The hotel was absolutely beautiful!! Very modern, extremely clean, and the friendliest and most attentive staff of any hotel I've ever stayed at!!!! We will definitely stay here again!

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Angela, Thank you for reviewing W Dallas - Victory. It's great to hear you loved our newly restyled rooms and customer service- we truly love what we do and care about our guests. We've shared your kind words with our W family. We look forward to seeing you on your next trip from Louisiana. Thanks, Darryl Jett, General Manager More

n tonawanda
Contributor
20 reviews 20 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spacious feel to the room, awesome set up with the bathroom. Room was exceptionally clean. Hotel recently spent 60 m in renovations. It's obvious. Hotel is very chic, hip and beautiful. Hotel is located in downtown Dallas. You will need a car or cab should you want to venture to do shopping etc. Excellent staff. I highly recommend this hotel.

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Signal Mountain, Tennessee
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this W for the 1st time. I am a lifetime Platinum at Starwood properties so have a lot of experience. Hotel was clean, quiet and staff was outstanding. The only thing that kept me from rating it outstanding was the fitness area. None of the elliptical trainers were connected to TV. You just had to work out looking... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(8)
  • Ghost bar(4)
  • Bliss spa(4)
  • Front desk staff(3)
  • Next morning(3)

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Dallas Victory Hotel 4*
Reservation Options:
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx

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