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W Dallas Victory Hotel

4.0 of 5 2440 Victory Park Lane, Dallas, TX 75219
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Certificate of Excellence 2014
W Dallas Victory Hotel
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W Dallas Victory Hotel
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614 reviews from our community

Traveler rating
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    65
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    54
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52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Upon check in it was ok. Got to our room and wasn't happy with the bathroom set up. There was no door and it was right near the door. Not private at all...wasn't too fun listening to people having sex an could hear them all the way from the elevator....we went to dinner and upon returning the lobby was packed... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome KarmineALee , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

My daughters and I just checked in to the w today. The rooms are really expensive which I was not upset about when I booked because I thought it was supposed to be a very nice hotel. I was very wrong. I am so so disappointed!! The room is horrible! The tub is open to room with just a curtain... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Heart36, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. However, I hope you give us another opportunity... More

Colorado
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I'm a huge Starwood fan, and my partner usually travels with me under Spg Platinum....50+ stays a year....so we have been around. This is the WORST W Hotel I have stayed at. Check in was great even on my basic SPG status. However, our "suite" was two old rooms combined. In addition, had to call whatever whenever multiple times to... More

Was this review helpful? Yes 2
glen ellyn
Top Contributor
151 reviews 151 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here because the Stars and Mav's play here and I was in town to watch the Hawks. It is directly across the street and couldn't be in a better location. The rooms are clean and the staff helpful. The infinity pool on the top floor is pretty cool too, with a great view of Dallas. The bar off... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Mudfoot, Thank you for the great review of our hotel! It is great having the AAC center right across the street. Let's hope the Stars and Mavs have a good season!! We are glad that you enjoyed your stay and hope to see you back soon. Cheers, Darryl Jett More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have never posted a review before mostly because when I receive poor service I can't be bothered to stew about it but my experience at the W hotel left me furious. We payed $400 a night to stay here and were woken up every morning at 8-8:30 am by the cleaning staff wanting to clean our room. I called... More

Was this review helpful? Yes 2
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Michelle J, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Boston, Massachusetts
Top Contributor
197 reviews 197 reviews
135 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great two night stay here as a bunch of guys enjoying the nightlife of Dallas. This is a great spot regardless but that much more if there's a concert going on at the AAC. The hotel bar is a great spot for partying. The rooms were renovated about a year ago and are great. Only a couple... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome MannyS, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Cheers, Darryl Jett More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the hotel, staff were very friendly and the location was perfect for me and the family. Restaurant in the hotel was awesome and not to exspensive either. Would defo stay again if in the area. Taxi from the airport To hotel is recommended and not to to exspensive either. Very professional at the hotel. Billing was spot on unlike... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hi there, So glad to hear you had a pleasant stay. We appreciate your kind words and hope you keep spreading the word about W Dallas. We look forward to seeing you again. Cheers, Darryl Jett, General Manager More

The Woodlands, Texas
Senior Contributor
34 reviews 34 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great rooms, soft sheets, cool setup in rooms, great location!! The restaurant Cook Hall, which I will do a separate review for, was disappointing. We never were just blown away with the hotel, which is why I save my 5 stars!! However, would definitely recommend this hotel!

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello traveler, Thank you for taking a moment to write a review. I am glad your stay was enjoyable, but am really disappointed we didn't give you the 5-star experience we pride ourselves on. I am interested to hear about your Cook Hall experience and invite you to reach out to me directly. Thanks again for telling us about our... More

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The W in Dallas is a great hotel with an amazing pool, the staff are friendly and the rooms very modern and clean. My main issue with this hotel is the Wifi, unless you are a starwood hotel member (we couldn't register for as the system didn't understand a UK postcode) the charge is $10 a day, although we complained... More

Was this review helpful? Yes 1
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello London traveler, Thank you for your kind words about our newly renovated hotel and friendly talent members. We are sorry you encountered some difficulty with the WiFi, but are glad you got it resolved, please do not hesitate to call Whatever/Whenever, so they can direct you to IT. With regards to the yoga class, W Hotels are big into... More

Mexico City
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My recent visit to Dallas was only to see Tom Petty & The Heartbreakers in concert at American Airlines Center that is right in front of W Dallas Victory Hotel and I wanted a good hotel near the venue in order to make the things going smoother. It was a Perfect choice. I loved the room, the view, the pool,... More

Was this review helpful? Yes
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Mariana B., Thanks for choosing W Dallas for your trip to Dallas to see Tom Petty and The Heartbreakers. I am thrilled you loved the hotel and are recommending it to others. See you for your next adventure to Dallas. Sincerely, Darryl Jett, General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(8)
  • Ghost bar(4)
  • Bliss spa(4)
  • Front desk staff(3)
  • Next morning(3)

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx

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