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All 187 Dallas hotels

Extended Stay America - Dallas - North Park

2.0 of 5 Hotel   |   9019 Vantage Point Road, Dallas, TX 75243 (Formerly Wellesley Inn & Suites)
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Extended Stay America - Dallas - North Park
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Ranked #91 of 187 hotels in Dallas
A recent review
4 of 5 stars Reviewed March 10, 2014
Sheena N Houston, Texas
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57 people have reviewed this hotel

Traveler rating
    24
    13
    3
    10
    7
See reviews for
8
3
14
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Ardmore, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

There was a hidden tax that was not revealed to me until check in. It was very noisy. The tv did not work. There was not enough parking. I had to park by the street. I was given a non smoking room when that is NOT what i reserved. What really angered me though was that four of my friends... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Tracy – I appreciate you bringing your experience to our attention. I apologize that you had issues with your TV and our parking. As well, I am sorry that we were unable to provide you with the room you requested. Your feedback will be very helpful as we continue to improve our guest experience. If you would like to discuss... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Great customer service, and great price. I love the location because it is about 20 minutes or less to everyone I want to visit in Dallas and not far from many of the city’s attractions. Clean property, Rooms have everything you need to be away from home.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Sheena – Thank you for taking the time to write a review of our hotel. I’m so pleased that we were able to provide you with a nice, clean stay at an affordable price. As well, it’s great to hear that you enjoyed our location and the customer service provided by our staff. Thank you again for your comments. We... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2014 via mobile

We stayed in Dallas for one night. We called on our way down and had no problems booking a room. Every one was helpful and polite. Within walking distance to few restaurants and served out purpose for the night.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Christine - Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our staff to be helpful and polite during your stay with us. As well, it’s great to hear that you enjoyed our convenient location. Thank you again for your feedback. We look forward to seeing you in... More

Metairie, Louisiana
1 review
4 of 5 stars Reviewed March 1, 2014

Im in Dallas on average almost 2 weeks a month and I wont stay anywhere else. I usually always check in in the evening and the attendant (usually Bryan) is always very polite and greets me by name and with a smile. Very professional. As many times as I check in he will still go over everything as if it... More

Was this review helpful? Yes
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014 via mobile

This is an amazing place to stay and very professional. Everyone is very professional and helpful I would recommended this place to everyone. This was a quiet and relaxing place to stay and i felt comfortable and safe. I really felt at home Michelle and Bryan were awesome.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Thank you for posting such a wonderful review of your stay with us. I’m glad we were able to be your “home away from home.” Again, thanks for your feedback. We look forward to providing you another comfortable stay the next time you’re in our area. More

Dallas, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 30, 2014

I was there as a "secret shopper experience" so I went through every possible scenario that could possibly arise.....The staff was great in the beginning. John was the same through out my stay he was very courteous always and helpful. Michelle did her best to comply to my needs/request. Aziz, the general mgr, I'm assuming was very nice except I... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Rae - Thank you for taking the time to write a review of your experience with us. I appreciate your feedback regarding our staff. Your comments will be very helpful as we strive to improve our guest experience. As well, we do not condone illegal activity, and your feedback will be taken very seriously as we address these issues. I... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 25, 2014

I found this one on Priceline, as a conference I was teaching at was coming to an end, and not booking the room in advance would cost me a great deal of more money. So I relocated to this place. The room advertised as a suite, it had a kitchen area, a desk, etc., but was extremely compact and in... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

During my recent visit to the, (Extended Stay America - Dallas - North Park 9019 Vantage Point Road, Dallas, TX 75243) location, I was greeted by the front desk employees (John & Michelle) with the up most exceptional hospitality customer service. Michelle made me feel very comfortable and make my stay here a memorable one. this is definitely a place... More

Was this review helpful? Yes 1
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2013

The entire place smelled of smoke (I was even in a non-smoking room). In addition, the walls let every sound in from the surrounding rooms and street outside. As I was trying to sleep I wondered what I had gotten myself into: I heard a couple arguing loudly next door, another having sex above me and multiple sirens from outside.... More

Was this review helpful? Yes 1
El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 7, 2013

Booked this hotel through Priceline. Got it for super cheap and thought I got an incredible deal based on the pictures and after comparing rates for this area. I guess we got what we paid for: Rooms smelled smokey and dirty and comforter had blood stains. Door lock was damaged and the smell in our colleagues room was so bad... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the smokey room and removal of a pet is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will take the extra steps to make sure a proper explanation on room availability and following up with our... More

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Additional Information about Extended Stay America - Dallas - North Park

Also Known As:
Extended Stay Dallas
Dallas Extended Stay
Address: 9019 Vantage Point Road, Dallas, TX 75243 (Formerly Wellesley Inn & Suites)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - North Park 2*
Reservation Options:
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