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All 188 Dallas hotels

Extended Stay America - Dallas - North Park

2.0 of 5 Hotel   |   9019 Vantage Point Road, Dallas, TX 75243 (Formerly Wellesley Inn & Suites)
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Ranked #105 of 188 Hotels in Dallas
A recent review
5 of 5 stars Reviewed May 21, 2014
DreamerBETH
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64 reviews from our community

Traveler rating
    25
    14
    3
    13
    9
See reviews for
10
3
14
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Kansas City, Kansas
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed there couple days last week. The room was Filthy, dirty, smelly and nasty. We did not walk on the carpet without shoes as it had numerous stains in them. This was the ABSOLUTE WORST stay ever. NEVER AGAIN I WILL STEP FOOT in any EXTENDED STAY AMERICA in my life. I thought about taking pictures, then as too disgusted... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed August 19, 2014 via mobile

I am very disappointed at the service at this hotel. I would not recommend this place to someone looking for a nice place to sleep as they only provide a bed to rest. Hosekeeping is very disappointing as the sheets towels and pillows were constantly dirty.at one time the housekeeping made my bed up with two fitted sheets. I have... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Thank you for telling us about your experience. We are very sorry to hear that you did not enjoy your stay with us and that our housekeeping service was not to standard. Please accept our apologies. We will be reviewing your feedback with our housekeeping staff and working to make sure every room is cleaned thoroughly. Thank you again for... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2014 via mobile

The location was great close to highways restaurants and stores and downtown. However I was somewhat disappointed in facilities room phones did not work properly, Internet was in and out, kitchens not fully equipped. There was no pool Therefore it was a average stay at this extended stay.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Patrice - We appreciate you taking the time to write a review of your experience with us. We sincerely apologize that our amenities did not meet your expectations. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We will be working with our staff to ensure that all aspects of our hotel... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 2, 2014

I saw a super large roach on the wall then disappears behind my bed...just think about it. The room smells terrible even after I used lots of air refresher. Also there is totally NO room service: I have stayed here for a month and NO ONE ever came to clean up anything.

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

I really enjoyed my accommodation and superb service from staffers at Extended Stay America-Dallas plus the accessibility to restaurants, stores, post office if needed even a public library which I visited. The amenities were amazing. I also liked the grab n go breakfast plus the ability to exercise within fitness room not to mention located near D.A.R.T. Bus Stops. Thumbs... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased that you enjoyed the accommodation and superb service from our great staff. As well, it's great to hear that you enjoyed our grab-and-go breakfast and our fitness room. Thank you again for your review. We look forward to seeing you in the future, should... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 9, 2014

Do not stay here. Major safety concern. People were loitering all in the parking lot, hookers were being dropped off and picked up; cops were there twice in 4 days. Dead bolt was broken and never fixed, after reported. Room never cleaned; outside trash cans had bags stacked all around them. Just not a safe place

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Dallas - North Park, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for your experience including the maintenance issues and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to discuss this... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 23, 2014

The extended stay is a standard chain like hotel that we stayed at with relatives during house remodeling. We were pleased with the service and the rooms were more than sufficient for what we all needed. I was originally provided a room that was supposed to be non smoking but reaked of ciggarettes but the staff quickly changed me after... More

Was this review helpful? Yes
Ardmore, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 18, 2014

There was a hidden tax that was not revealed to me until check in. It was very noisy. The tv did not work. There was not enough parking. I had to park by the street. I was given a non smoking room when that is NOT what i reserved. What really angered me though was that four of my friends... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Tracy – I appreciate you bringing your experience to our attention. I apologize that you had issues with your TV and our parking. As well, I am sorry that we were unable to provide you with the room you requested. Your feedback will be very helpful as we continue to improve our guest experience. If you would like to discuss... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Great customer service, and great price. I love the location because it is about 20 minutes or less to everyone I want to visit in Dallas and not far from many of the city’s attractions. Clean property, Rooms have everything you need to be away from home.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Sheena – Thank you for taking the time to write a review of our hotel. I’m so pleased that we were able to provide you with a nice, clean stay at an affordable price. As well, it’s great to hear that you enjoyed our location and the customer service provided by our staff. Thank you again for your comments. We... More

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 3, 2014 via mobile

We stayed in Dallas for one night. We called on our way down and had no problems booking a room. Every one was helpful and polite. Within walking distance to few restaurants and served out purpose for the night.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - North Park, responded to this review

Christine - Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our staff to be helpful and polite during your stay with us. As well, it’s great to hear that you enjoyed our convenient location. Thank you again for your feedback. We look forward to seeing you in... More

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Additional Information about Extended Stay America - Dallas - North Park

Address: 9019 Vantage Point Road, Dallas, TX 75243 (Formerly Wellesley Inn & Suites)
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - North Park 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Dallas
Dallas Extended Stay

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