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Dallas Marriott City Center

#34 of 192 Hotels in Dallas
Certificate of Excellence
4.0 of 5
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650 North Pearl Street, Dallas, TX 75201
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Dallas Marriott City Center
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Ranked #34 of 192 Hotels in Dallas
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
jackmom1112 North Richland Hills, Texas
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328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Richland Hills, Texas
Top Contributor
52 reviews 52 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here in order to be close to an event we were attending nearby (we're local to DFW), so it was a quick trip, but memorable and comfortable. I was really impressed with the hotel. Stylish lobby, GREAT bar and lounge with excellent staff (really-some of the nicest and most engaging hotel staff we've encountered, and... More 

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Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this hotel for a wedding that was literally right next door -- a skywalk is available to the Petrolum Club, without having to bother going out side! The hotel hosts new and funky decor and the rooms are very clean. I stayed in a corner room and it was quite spacious. Within the lobby, one can... More 

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Curitiba, PR
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Based on tone of reviews I was expecting either horrible or blissful experience. It was a good business hotel with some very good service points - restaurant staff were excellent. Quality of food was excellent and reasonably priced for a center city hotel. Check in staff was non-attentive and elevators are a bit "jumpy" - one in particular has a... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at many and all type of hotels but this hotel is #1 on my list. I almost forgot to leave a review. I stayed here in April. Valet was very helpful. Check-in was easy, the young girl at Front Desk greeted me with a smile as soon as I walked in through the glass doors and I... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Hello debbai0 Thank you for your feedback on your recent stay with us. I was pleased to see that we not only met but exceeded your expectations. We are very proud of the work our Hosts provide every day to our guests and your feedback will be shared with the team. Thank you again for your kind words and we... More 

Greensboro, North Carolina
Top Contributor
159 reviews 159 reviews
134 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For an older hotel you'll find it updated and comforting. The staff is friendly, rooms are clean - offers all Marriott amenities including dinning, health, bar and loyalty lounge. The hotel is located within the downtown area, approximately 2 miles from uptown, nearby top restaurants and shopping. This is a nice option if travel our business take you in the... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Hello Jsokol Thank you for sharing your feedback on your stay with us. I was pleased to hear that you enjoyed the decor and amenities of the hotel. We look forward to welcoming you back and if you need any assistance in finding restaurants or shopping close to the Hotel please ask one of our concierge's as they will be... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a conference and I cannot believe that the Marriott hotel has this poor a setup here in Dallas near the DFW airport. especially for 279 a night. the mattress was the cheapest they must have been able to find. It was hard as a rock and so uncomfortable. The comforter was so thin and worn out that... More 

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good Day Areli13 Thank you for taking the time to share your feedback , in regards to your recent stay at the Dallas Marriott City Centre As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. We have shared your feedback with the appropriate hotel team to ensure that... More 

Pennsylvania, USA
Top Contributor
394 reviews 394 reviews
83 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed April 22, 2015

I spent a day at the Marriott as part of a conference. it was a bit of a strange venue in that the Marriott is part of a large office complex and enclosed atrium. This arrangement provides a nice area to walk around. It was odd in the way that the main lobby of the Marriott was separated from the... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Good Day CuriousTravelerRadio Thank you for sharing your feedback on your recent stay with us. Our Hotel is laid out a bit different than most hotels and I was glad you found the indoor atrium enjoyable to walk around. Thank you for the kind words about our front desk Hosts. We look forward to welcoming you back the next time... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 19, 2015

I was in Dallas over the weekend for a bicycle race and booked this Marriott. Lets just jump to the end, this hotel was perfect in every way! From valet, dinner, breakfast, cleanliness of my room and hotel overall it was amazing and I'd go so far as to say the best hotel stay I have ever had. That means... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Hello Mary Ann Thomas Thank you for sharing your experience at the Dallas Marriott City Center . With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Oklahoma City, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2015 via mobile

Had to stay here due to the Ritz being full; was not impressed. The good things: room was nice, clean, what I expected. The not so good things: front desk staff didn't bother to greet as we approached. Mentioned, we will be right with you, even though no one else was there but us. As we went to the 9th... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Hello Danijela K Thank you for taking the time to share your feedback in regards to your recent stay at the Dallas Marriott City Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues. . Upholding... More 

Houston, Texas
1 review
1 of 5 stars Reviewed April 13, 2015

I had a really bad stay at this hotel. I went with my friends for a convention because the sheraton ran out of space (which is where most of the convention was held and was much nicer). The exercise room was very small and the hotel itself was very pricey. The "starbucks" charged me $6 for a simple croissant with... More 

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Rachel Thank you for taking the time to share feedback on your recent stay with us. As a valued Guest I apologize that your stay did not meet your expectations. We benchmark our pricing against similar Starbucks locations to ensure we are our pricing remains consistent .The reason for the bed issue with your room is that by local... More 

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