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Dallas Marriott City Center

#30 of 192 Hotels in Dallas
Certificate of Excellence
4.0 of 5
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650 North Pearl Street, Dallas, TX 75201
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Dallas Marriott City Center
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Ranked #30 of 192 Hotels in Dallas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Danijela K Oklahoma City, Oklahoma
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Had to stay here due to the Ritz being full; was not impressed. The good things: room was nice, clean, what I expected. The not so good things: front desk staff didn't bother to greet as we approached. Mentioned, we will be right with you, even though no one else was there but us. As we went to the 9th... More 

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Dallas_Marriott, Director Operations at Dallas Marriott City Center, responded to this review

Hello Danijela K Thank you for taking the time to share your feedback in regards to your recent stay at the Dallas Marriott City Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues. . Upholding... More 

Houston, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

I had a really bad stay at this hotel. I went with my friends for a convention because the sheraton ran out of space (which is where most of the convention was held and was much nicer). The exercise room was very small and the hotel itself was very pricey. The "starbucks" charged me $6 for a simple croissant with... More 

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Rachel Thank you for taking the time to share feedback on your recent stay with us. As a valued Guest I apologize that your stay did not meet your expectations. We benchmark our pricing against similar Starbucks locations to ensure we are our pricing remains consistent .The reason for the bed issue with your room is that by local... More 

Toronto, Canada
Top Contributor
136 reviews 136 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel with comfortable beds and the rooms are very clean. There is a restaurant that serves good food at good prices and the beer is reasonably priced. The location is quite good and the staff is very accommodating. I would stay here again.

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Tafferdills Thank you for sharing your feedback on your recent stay with us. We are pleased to see that you enjoyed the time here in Dallas and we look forward to welcoming you back the next time your travels bring you to the area. Regards. D.Tomie Director of Operations Dallas City Center Marriott More 

Marco Island, Florida
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice rooms and conference location. Shopping and restaurants all within easy walking distance or quick taxi drive. Finally excellent maid service and very nice hotel bar. Good service at conference center conveniently located in attached mall.

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello SugarHillSweet. Thank you for sharing your feedback with us in regards to your recent visit. We take great pride in exceeding our guest expectations and I was glad our Hosts ensured you had a flawless stay and a great Event. I have shared your feedback with our housekeeping team to continue to inspire them to deliver great service for... More 

Ypsilanti, Michigan
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a single overnight stay here due to my conference hotel being sold out for Saturday night. While I can't comment on the prices the service and room were superb. This was probably the most comfortable hotel I've stayed at in 10-plus years of business travel. I only wish I had this as the hotel at the end of... More 

Was this review helpful? Yes 1
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Jeffrey H. Thank you for sharing your experience at the Dallas Marriott City Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

Washington DC
Top Contributor
75 reviews 75 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As an Eastener visiting relatives in Dallas my sister and I decided to stay downtown to see something of the city. My husband and I had never been to Dallas and we're not enthusiastic. The hotel started off on changing our opinion by an excellent welcome from all the staff. We did have an inside room and I would have... More 

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Leonore1005. I was extremely pleased to see that our Hosts where a small part of helping you discover our great city, I will share your feedback with the department head's of the Host's that you mention in your review so they can be recognized internally for the great service they provided. We look forward to Hosting you and your... More 

Chicago
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ok. The view from my room was into offices about 15 feet away, which I really did not care for. The room was spacious, with a comfortable King bed. I would stay here again, but prefer the hotels located closer to Uptown. I had a concierge room, so I was able to eat breakfast, which was very... More 

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Chicago_Guy3344. Thank you for your feedback on your recent stay with us. I was happy to see overall or Hosts where able to assist with a great stay. Please let us know in advance of your next visit and we will block your reservation so it has either a center courtyard view of city view. Our Concierge Hosts will... More 

Flower Mound, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here overnight in March to be closer to the start and finish line of a half marathon race I was doing. The hotel was very nice, lobby area attractive and the most important thing, the rooms were quiet. We stayed on the 9th floor overlooking Pearl Street and the noise from the street was almost non existent. The... More 

Was this review helpful? Yes 1
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello runnergirl48. Thank you for your feedback on your recent stay with us. I was happy to see that you had a great stay and the hotel offered you a great rest before the race and we hope you had a successful marathon. We look forward to welcoming you back to Dallas for the next marathon or just to visit... More 

Top Contributor
114 reviews 114 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a meeting there a few weeks ago. The property was nice, clean and convenient. The staff was good and helpful. Located close to museums and the fine arts of the city. The meeting rooms were nice, the food for our group breakfasts and lunches was good. My only real knock on the property is that the meeting facilities... More 

Was this review helpful? Yes 1
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Marwalker2 Thank you for sharing your experience at the Dallas Marriott City Center. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Top Contributor
117 reviews 117 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for the Dallas RNR half marathon this past weekend and it was AMAZING! The rooms were great, the DART was right outside the hotel and dropped us off right at the start line. Very convenient and the employees were very helpful!

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Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello bbarthels. Thank you for your feedback on your recent stay. I was pleased to see that the hotel provided a great stay and our location was ideal to help you get to and from the marathon. We hope you had a terrific race and look forward to Hosting you again for the next marathon or just a visit to... More 

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