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Hotel ZaZa Dallas

4.0 of 5 2332 Leonard St, Dallas, TX 75201
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Certificate of Excellence 2014
Hotel ZaZa Dallas
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Hotel ZaZa Dallas
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663 reviews from our community

Traveler rating
    463
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    31
    27
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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There are newer reviews for Hotel ZaZa Dallas
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Oklahoma City, Oklahoma
Top Contributor
72 reviews 72 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed June 26, 2012

If you are wanting a romantic weekend, SKIP this place..... We thought we would check it out, even though some of the reviews were not so great. The place looked really beautiful on line. We were wanting a place that we could sit and relax by a pool, and just be able to spend some time together. First off, we... More 

Was this review helpful? Yes 3
Management response:

Thanks for the feedback! I apologize your room was not ready as we were doing some routine maintenance to get the suite ready. Some times check out patterns limit our ability to ready a room as early as we would like, especially on the weekends as folks like to prolong their stay as long as possible to enjoy all that... More 

Houston, Texas
Top Contributor
51 reviews 51 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 25, 2012

Stayed here twice. Staff/ambiance was nice. Clean/extremely nice rooms. Rooms that we booked were huge both times. Love the breeze we got on the balconies. Nice views. Lobby was gorgeous. Nicely decorated hotel everywhere in & out. That's ZaZa for you :) I love ZaZa here in Houston too.

Was this review helpful? Yes
Management response:

LOVE IT! I am happy your experiences at both ZaZa Houston & ZaZa Dallas are always stellar! Please let me know when you're ready for another eclectic ZaZa visit; we love ya at ZaZa! More 

Bedford, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 25, 2012

We just checked in for one night, as we had a (Coldplay) concert to go to at the AA Center (about a 15 min walk, by the way). We were lucky enough to get upgraded to the Rock Star Suite, which was huge. It was almost a shame we were barely there, but even so, it was crazy hip, with... More 

Was this review helpful? Yes
Matthew_Nuss, Manager at Hotel ZaZa Dallas, responded to this review

pwhite8314! I am happy to read that your one night in the Rock Star Suite was thoroughly enjoyable! The room definitely has an eclectic vibe & a slew of fantastic features. In regards to breakfast, I am pleased that you found your salmon eggs Benedict at Dragonfly scrumptious! The restaurant has a variety of other flavorful, mouth-watering dishes just waiting... More 

Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 21, 2012

Stayed here for a 'Babymoon' long weekend away. Three nights in March 12'. The check-in went smoothly in the very 'hip' lobby, it feels like a swanky bar. Near the elevators was some tasty tea, water and assorted cookies, which was nice. Once we arrived in our room it went downhill. I was about to plop myself down on the... More 

Was this review helpful? Yes 1
Management response:

I sincerely apologize for the cleanliness issue you encountered during your stay at the hotel; such an issue is definitely not the ZaZa norm! The appropriate departments are aware of your less than stellar experience and are taking immediate action so that such a problem does not arise again in the future. Please contact me, as I would like to... More 

Longview, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2012

Upon arrival I noted too many people in the small lobby very crowded in the small space. We were promised adjoining rooms and free breakfast for all when making reservation. WEll had two rooms floors apart and only two breakfast. For a weekend with long time girl friends. We were run off from the very small pool at 6:00 after... More 

Was this review helpful? Yes 1
Management response:

I apologize for the issues you encountered. Our team tried to assist as much as we could with upgrades to suites, etc. to make things more enjoyable for your stay and it is evident we fell short. We are a very active hotel with traffic in and out of the lobby and are especially popular on weekends. I apologize if... More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 6, 2012

I stayed at this hotel for 4 days and used pretty much all their services (restaurant, bar, room service, spa, pool and gym) and the staff is incredible in all departments. They treat you like you're special even if you're not staying in one of their big suites. The interior design of this place is very chic and eclectic. Slightly... More 

Was this review helpful? Yes 1
Matthew_Nuss, Manager at Hotel ZaZa Dallas, responded to this review

IMPECCABLE! Thank you for the fantastic feedback! I am happy you found Hotel ZaZa Houston's services, food and staff EXCELLENT. Please let me know when your travels return you to H-town as I would love to create another eclectic signature ZaZa experience for you! More 

Lommel, Belgium
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 4, 2012 via mobile

This was my first stay in Dallas. This hotel is great, big rooms that are nicely decorated and high quality beds. The food tastes great although it was delivered to us with a 20 minute delay (ordered food for 8pm at 3pm because we had a gig at meltdown festival, food only arrived after calling roomservice at 8.20). Besides this... More 

Was this review helpful? Yes
Matthew_Nuss, Manager at Hotel ZaZa Dallas, responded to this review

GREAT! I am happy to read that your stay at the hotel was enjoyable! I do apologize for the delay in your room service order; that is definitely not the ZaZa standard!! Please let me know when your travels will return you to Dallas, as I will have my staff roll out the reddest of red carpets upon your arrival! More 

Edmond, Oklahoma, United States
Top Contributor
72 reviews 72 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 31, 2012

Want to feel like a rock star and be within walking distance of some of the best restaurants and bars in the Big D? This is the place. The staff is amazing and the rooms are awesome. Restaurant on site is awesome too.

Was this review helpful? Yes
Matthew_Nuss, General Manager at Hotel ZaZa Dallas, responded to this review

Wow! Thank you for the stellar feedback! I am glad your Hotel ZaZa experience in the Big D is always enjoyable.The Dragonfly is an AWESOME restaurant! Please let me know when your travels return you to Dallas, as I will have my staff roll out the reddest of red carpets upon your arrival! More 

Columbia, SC
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2012

When I pulled up to the ZaZa Hotel it didn't look like anything fancy, other than the $250K Mercedes sport car parked right in front. But, once I went inside this all changed. The experience was erotic--not pornographic. Lots of beautiful pictures and decor, and old and fine memories on the walls. Service was excellent, bar is obviously an "in"... More 

Was this review helpful? Yes
Matthew_Nuss, Manager at Hotel ZaZa Dallas, responded to this review

Excellent service! LOVE IT! I am happy you enjoyed your stay at Hotel ZaZa Dallas. Please let me know when your travels return you to Dallas as I would love to create another signature ZaZa experience for you! More 

Houston, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 29, 2012

When I first walked into the hotel I was very impressed. The decor is amazing and has the boutique feel I was looking for. This boutique feel quickly wore off, however. Most staff has the appearance of being helpful without actually being so. While very polite, I had to ask for everything 2-3 times. Extra towels? Sure, call three times.... More 

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Very nice(6)
  • Pool area(5)
  • Dragonfly restaurant(4)

Additional Information about Hotel ZaZa Dallas

Address: 2332 Leonard St, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel ZaZa Dallas 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Tablet Hotels, Hotels.com, Expedia, Priceline, Booking.com, TripOnline SA and Tingo so you can book your Hotel ZaZa Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Zaza Hotel Dallas
Hotel Zaza
Hotel Style:
#2 Spa Hotel in Dallas
#3 Luxury Hotel in Dallas
#4 Business Hotel in Dallas
#5 Romantic Hotel in Dallas
#5 Family Hotel in Dallas

472 photos of this hotel

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