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Hotel ZaZa Dallas

#2 of 192 Hotels in Dallas
Certificate of Excellence
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2332 Leonard St, Dallas, TX 75201
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Hotel ZaZa Dallas
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Hotel ZaZa Dallas
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729 reviews from our community

Traveler rating
    512
    125
    36
    27
    29
See reviews for
39
238
39
229
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (729)
  • Mar-May only
    (209)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (164)
All months
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I cannot say enough about what amazing service you'll receive from the moment you pull into this hotel. I've stayed at many 4 and 5-star hotels, but the service here tops them all. The valet guys were all great, our concierge (Andrew) was exceptional and went above and beyond necessary all weekend, even the house keepers are friendly when you... More 

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Oklahoma City, Oklahoma
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

What a great hotel. Check this place out. I enjoyed the day out my the pool and had a wonderful lunch. The pool employees are the best. I've never been treated so well. I'm looking forward for my next stay. I love the area too with several Really nice places to eat and shop. Enjoy

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Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had the pleasure to stay in the ZaZa Suite. Not only was the room amazing, but the service and staff went above and beyond to ensure a great experience. We didn't have the chance to make it down to Dragonfly, but the nightlife seemed to be very much alive. Our balcony was very close to the pool and were... More 

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Bellevue, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I recently visited Dallas and the Hotel ZaZa was recommended to us by Kristina Madsen. We have traveled the world over the years and have stayed in many of the great hotels. This ranks up with the best. The service was always quick and friendly, the hotel spotlessly clean and the interiors are friendly, fresh, and presented... More 

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Hallsville, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Although this hotel is a bit overpriced, the staff & customer service is what makes it special. Very unique boutique hotel. Ordered room service/breakfast ... excellent food! Utilized their car service ... excellent, especially Sebastian! We were told by staff that Friday & Saturday nights around the pool/lounge w/ the DJ was "happening" ... unfortunately not so much, actually kinda... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at Hotel ZaZa in Dallas and I highly recommend it to anyone looking for the highest quality in customer service and accommodations. Justin at the front desk is one of the most professional and competent managers I've encountered in all my travels and always makes sure I feel right at home. Can't wait to make... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Hello, I just want to say that I have stayed in many, many hotels over the years and I have never ever taken the time to write a review of a hotel before my stay. I have stayed at Hotel Zaza 4-5 times over the past few years and have always had great service, but today i wanted to highlight... More 

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Birmingham, Alabama
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel Za Za for a convention and the rooms were outstanding. They were well decorated and the amenities were very good. The hotel itself was old and it showed. The Dragon Fly restaurant had good food but was overpriced. Internet was excellent in room but impossible to log on with an I Phone because they used... More 

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Dallas, Texas
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

These folks take service to a different level! You can tell their main purpose is to make your stay an experience. From the front desk to the entrance/valet/bell guys who were amazing and cared only about trying to help to Kelsey at the bar who took care of us and the kids throughout the afternoon to Ana with the maintenance... More 

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Wichita, Kansas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a very hip hotel with an eclectic vibe. I was fortunate enough to be upgraded to one of the Bungalows. The room was clean and very well appointed to include an espresso machine. The hotel is very close to popular restaurants. I certainly hope to visit this hotel again.

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Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Pool area(5)
  • Dragonfly restaurant(4)
Questions? Get answers from hotel staff and past guests. Ask a question

486 photos of this hotel

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Room/suite (47)
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Hotel & grounds (44)
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Dining (10)
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Pool/beach area (6)
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View from room (3)
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Bathroom (9)
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Family/play areas (1)
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Business center/function rooms (1)
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Other (35)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (30)
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Metropolitan Concept Suite (34)
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Pool (14)
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Premium Balcony Room (37)
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Restaurants and Bars (14)
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Rock Star Magnificent Suite (98)
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The Hotel (47)
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Zaza Deluxe Parlor Room (27)

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Room/suite (6)
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Business center/function rooms (2)
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Other (11)
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Amenities