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Embassy Suites by Hilton Dallas - Near the Galleria

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14021 Noel Road, Dallas, TX 75240
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Embassy Suites by Hilton Dallas - Near the Galleria
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475 Reviews from our TripAdvisor Community

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Traveler rating
    219
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    81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I arrived for check in at 1538. Room not ready. Checked with front desk to make sure it was a corner room as requested. Was reassured by Michelle it was and that she was moving me to a room that is ready since my "assigned" room was not. Walked in the room and guess what? It was not a corner... More 

Was this review helpful? Yes 1
Pine Bluff, Arkansas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family had a remarkable weekend at the Embassy Suites near the Galleria Mall in Dallas!!! We only stay at Hilton or Marriott hotels when we travel. This proved to be the best Embassy Suites I have ever visited. Every year during the summer months, I have the opportunity to travel to many states while visiting colleges during a college... More 

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blairstown, United States
5 of 5 stars Reviewed 6 days ago NEW

Outstanding hotel. Family gathered here for a wedding..loved that we could gather in the lobby area and socialize without being chased away. The breakfast was wonderful and the staff was great in accommodating us so that all 20 or more of us could all eat together!

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Originally booked a king suite, unfortunately they were overbooked and that room was not available. However, they were able to get us a double suite on one of the premium floors. They also let us know they have a shuttle that will take you anywhere within a 3 mile radius, which is great because of all the restaurants nearby. It's... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Boyfriend & I loved the hotel and enjoyed our 2 day little get away. All staff were so friendly and helpful they make you feel welcomed. We didn't get a chance to enjoy breakfast but we did get our dip in the pool & hot tubb and got to invite my sisters and mom to join as well while... More 

Was this review helpful? Yes 1
Gardena, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had a bed bug problem - room 625. I honestly can't say it was resolved. I do know we had to complain a second time due to additional bite marks and even after noticing the same comforter was put back on the bed following our initial complaint. Not happy with this experience, although it is not indicative of past... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review. I apologize for the lapses in service you encountered and certainly understand your frustration with the lack of communication you received in regards to the detail of your concern. We not only should have communicated our findings with you but we should have also replaced the linen the first time you asked as... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything was excellent, staff was fantastic and seemed genuinely happy a their work, hotel and rooms were immaculate, beds and pillows were super comfortable. It has a nice ambiance and convenient to everything. The complimentary breakfast was expansive with the usual plus a chef at an omelet bar and Starbucks coffee! (A 24 hour CVS within walking distance was handy)

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review! We're glad to hear that you had a great experience highlighted by our staff service, cleanliness, location and our breakfast offerings. Having CVS next door is a big plus! Thank you for choosing to stay with us while you visited the Dallas area and we hope to have the opportunity to welcome you back... More 

Roanoke, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I decided to take in the Kaboom Town Fireworks and plane show from a distance (traffic gets crazy). We requested a room facing the show and the view could not have been better unless we'd actually ventured into the crowd; a little obstructed but we didn't miss anything. First, the front desk staff were very professional and... More 

Was this review helpful? Yes 2
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we appreciate all feedback we receive from our guests. We're glad to hear that you enjoyed your stay and were able to take advantage of the room location to enjoy the fireworks! Thank you for choosing to stay with us during the 4th of July and we look forward to welcoming you back soon... More 

Round Rock, Texas
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was immaculate. I noticed staff cleaning throughout our stay. The staff were all very kind and helpful when we asked for recommendations for nearby dining. The breakfast was good and fresh. Of course we love the manager’s reception with snacks and drinks. The best part, though, is the swans that live in the lobby. They were SO entertaining.... More 

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for choosing to stay with us when visiting the Dallas area with your family. We're glad to hear that you and your family had an enjoyable time especially with our "resident swans" Barron and Queen, they certainly enjoy the attention! I'm happy to hear our service, cleanliness and breakfast options added to a memorable weekend. Please visit us... More 

Dallas, Texas
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay at this location. The hotel itself is in a good location, not directly on the Tollway. We had plenty of room and never had to wait for a table or even share the elevator! We got to feed the swans and had the pool to ourselves. Breakfast was good as usual, although a little light... More 

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we truly appreciate every bit of feedback we receive from our guests. I'm happy to hear our location, breakfast and of course our "resident swans" added to your memorable weekend. Visit us anytime; we look forward to welcoming you back on your next visit! Christopher M. Puntureri, General Manager More 

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