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Embassy Suites by Hilton Dallas - Near the Galleria

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14021 Noel Road, Dallas, TX 75240
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Embassy Suites by Hilton Dallas - Near the Galleria
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Embassy Suites by Hilton Dallas - Near the Galleria
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472 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Originally booked a king suite, unfortunately they were overbooked and that room was not available. However, they were able to get us a double suite on one of the premium floors. They also let us know they have a shuttle that will take you anywhere within a 3 mile radius, which is great because of all the restaurants nearby. It's... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

My Boyfriend & I loved the hotel and enjoyed our 2 day little get away. All staff were so friendly and helpful they make you feel welcomed. We didn't get a chance to enjoy breakfast but we did get our dip in the pool & hot tubb and got to invite my sisters and mom to join as well while... More 

Was this review helpful? Yes 1
Gardena, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had a bed bug problem - room 625. I honestly can't say it was resolved. I do know we had to complain a second time due to additional bite marks and even after noticing the same comforter was put back on the bed following our initial complaint. Not happy with this experience, although it is not indicative of past... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review. I apologize for the lapses in service you encountered and certainly understand your frustration with the lack of communication you received in regards to the detail of your concern. We not only should have communicated our findings with you but we should have also replaced the linen the first time you asked as... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything was excellent, staff was fantastic and seemed genuinely happy a their work, hotel and rooms were immaculate, beds and pillows were super comfortable. It has a nice ambiance and convenient to everything. The complimentary breakfast was expansive with the usual plus a chef at an omelet bar and Starbucks coffee! (A 24 hour CVS within walking distance was handy)

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review! We're glad to hear that you had a great experience highlighted by our staff service, cleanliness, location and our breakfast offerings. Having CVS next door is a big plus! Thank you for choosing to stay with us while you visited the Dallas area and we hope to have the opportunity to welcome you back... More 

Roanoke, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I decided to take in the Kaboom Town Fireworks and plane show from a distance (traffic gets crazy). We requested a room facing the show and the view could not have been better unless we'd actually ventured into the crowd; a little obstructed but we didn't miss anything. First, the front desk staff were very professional and... More 

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we appreciate all feedback we receive from our guests. We're glad to hear that you enjoyed your stay and were able to take advantage of the room location to enjoy the fireworks! Thank you for choosing to stay with us during the 4th of July and we look forward to welcoming you back soon... More 

Round Rock, Texas
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was immaculate. I noticed staff cleaning throughout our stay. The staff were all very kind and helpful when we asked for recommendations for nearby dining. The breakfast was good and fresh. Of course we love the manager’s reception with snacks and drinks. The best part, though, is the swans that live in the lobby. They were SO entertaining.... More 

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Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for choosing to stay with us when visiting the Dallas area with your family. We're glad to hear that you and your family had an enjoyable time especially with our "resident swans" Barron and Queen, they certainly enjoy the attention! I'm happy to hear our service, cleanliness and breakfast options added to a memorable weekend. Please visit us... More 

Dallas, Texas
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed our stay at this location. The hotel itself is in a good location, not directly on the Tollway. We had plenty of room and never had to wait for a table or even share the elevator! We got to feed the swans and had the pool to ourselves. Breakfast was good as usual, although a little light... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we truly appreciate every bit of feedback we receive from our guests. I'm happy to hear our location, breakfast and of course our "resident swans" added to your memorable weekend. Visit us anytime; we look forward to welcoming you back on your next visit! Christopher M. Puntureri, General Manager More 

North Richland Hills, Texas
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

2 bedroom suite for 13 yr old bday party. Very nice because 4 girls had their room, I had mine with pull out couch (not the most comfortable ). Loved the flavored water/tea in lobby. Happy Hour very nice!!! Pool hot tub were enjoyable!! Breakfast ended too early we didn't make it :( close to restaurants and mall.

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for choosing to stay with us for your daughter's birthday party! We're glad you found our location, food & beverage options, our hot tub and set up of our guestrooms to be beneficial during your stay especially having your own room away from the party! Thank you for staying with us and we look forward to the next... More 

Fort Worth, TX
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with my mom since she is in love with Embassy hotels. I thought the swans were a nice touch in the tropical lobby area. Our room was spacious and quiet. The breakfast was great as always. So much better than the continental breakfasts at most hotels. You can't go wrong with a hot breakfast and pancakes.

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for taking the time to write a review about your most recent stay with us here at the Embassy Suites by Hilton Dallas- Near the Galleria. I'm glad to hear that you and your mother enjoyed your stay, you certainly can't go wrong with a hot breakfast and some fresh made to order pancakes! Thank you for choosing... More 

The Woodlands
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a mixed bag as far as a rating. The staff at this hotel is excellent - very friendly and helpful, the bar is very nice (good bartender), and the breakfast is excellent! However, the rooms are a little tired, the walls need paint (desperately) and the rooms need to be updated. Also, there is no safe in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites by Hilton Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I was happy to hear that you were impressed with our staff and our bar but disappointed our guestrooms were unable to meet the same high expectations. I can share with you that we are set to start... More 

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