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Embassy Suites Dallas - Near the Galleria

3.5 of 5 14021 Noel Road, Dallas, TX 75240
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Embassy Suites Dallas - Near the Galleria
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Embassy Suites Dallas - Near the Galleria
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368 reviews from our community

Traveler rating
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    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The breakfast is always good here. I know I have stayed off and on for the last ten years. This time I tried the premium room. What I got was the same room as others but with a Keurig Coffee maker. That's the only difference. The same DISH cable TV that really never fully works, stations cutting out many times... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pretty decent hotel and the breakfast is amazing. The complaint I have is about customer service. I experienced bad customer service twice during my stay. The first was the bartender was extremely rude which I can usually look past with a bartender if they are a good one. He was not. I asked for a well drink rum with pineapple... More 

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Darwin, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a good stay here in transit to another destination. Suite was spacious and spotless but nothing special. Staff were good and informative not intrusive or familiar as is sometimes the case. Proximity to the Galleria was perfect.

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Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about your most recent experience here at the Embassy Suites Dallas- Near the Galleria, we truly appreciate every bit of feedback from our guests. I'm happy to hear that you were able to use our great location to the Galleria to your advantage especially during this time of year when shopping is at its... More 

Austin, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was greeted with a warm smile and a welcome after my long trip into the North Dallas area. I ordered dinner at the bar, but took it To-Go so I could finish work in my room. The meals were very good. Breakfast at the Embassy Suite is a very good experience. Made to order hot foods with pastries and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a review on TripAdvisor about your most recent stay with us. I am happy to hear that you were able to enjoy your stay in every aspect! We look forward to your return visit More 

Valley View, United States
1 review
5 of 5 stars Reviewed 1 week ago

The swans are the reason we stay here. Other hotels in the area are available, but the ambiance provided at this hotel is multiplied exponentially by Barron and Queen, the Trumpeter Swans. I have said what I needed to say -- why do I have to have 200 characters minimum?

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a TripAdvisor review about your most recent experience here at the Embassy Suites Dallas- Near the Galleria. I was happy to see that you were able to enjoy the company of Barron and Queen as well as the ambiance our lobby provides. We're glad you've chosen to make the Embassy Suites Dallas-... More 

Abilene
1 review
5 of 5 stars Reviewed 1 week ago

I found this hotel to be excellent! Everything is spotless, front desk extremely knowledgeable and accommodating, overall an extremely uncomplicated and relaxing trip for my family! The swans in the lobby were such a pleasant surprise and i personally spent time watching them. My only disappointment was Basic Cable.....i do not find this to be satisfying...i missed the ability to... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to write a review following your Embassy Suites Dallas experience. I am happy to hear you enjoyed the service we provide as well as the company of Barron and Queen, our swans, but sorry that our cable service did not meet your expectations. I can share your feedback with our Brand to use down... More 

Collierville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

On December 7, after checking in around 6 pm, I went with my colleagues for dinner and new baby gift arrangement and came back, it was 2am and I was tired and opened my room door to see someone other has occupied my room, what if the occupant had come to know and attacked me in panic. It is really... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your most recent TripAdvisor review with specific examples of where we failed to meet your expectations during your visit. I apologize for the lapses in service you encountered after checking-in to our property as well as the lack of follow up you received when you brought to our attention the charges on your account, I can assure... More 

Fort Lauderdale, Florida
Top Contributor
94 reviews 94 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a lot to say. My room was clean. There were no surprises in the room. It is your basic, standard Embassy Suites. It could surely use an update in décor as it was bland and boring and brown. Free drinks at happy hour and nice breakfast like all Embassy Suites. Free Parking too! They had swans in the atrium.... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about your most recent stay with us; we truly appreciate all the feedback we get from our guests. I'm happy to hear you enjoyed the many amenities we provide! I see you were able to meet Barron and Queen, they are a staple to our property and are truly amazing swans! Thank you for... More 

Key West, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel near the Galleria mall in Dallas. Great service from the front desk and restaurant. The suites were very clean and spacious. Restaurants and mall within walking distance. They also have a free shuttle that will bring you to the mall if you don't want to walk.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for the kind review about your most recent stay with us; we truly appreciate every bit of feedback we receive from our guests. I'm glad to hear you enjoyed our spacious suites and that our service at the front desk and restaurant helped make your stay enjoyable. Thank you for choosing to stay with us and we look... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This place is located in North Dallas near the Galleria. It's clean and quiet, the decor is upscale, the staff is very friendly, and it's not very expensive at all. If you're going to be in this area for very long and you don't want to spend $200-300 a night somewhere, then I would recommend this hotel to anyone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about our property and what we have to offer; we truly appreciate an additional sales person! I'm glad to hear you enjoyed your stay and we look forward to hosting you on your next trip to the area More 

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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#32 Family Hotel in Dallas
#36 Romantic Hotel in Dallas
#49 Business Hotel in Dallas

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