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Embassy Suites Dallas - Near the Galleria

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14021 Noel Road, Dallas, TX 75240
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Embassy Suites Dallas - Near the Galleria
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Embassy Suites Dallas - Near the Galleria
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435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at many Embassy Suites and this one ranks among the nicest, cleanest, best breakfast set up that I have experienced. The hotel is close to many good restaurants. Buffet breakfast was excellent with many choices. I would happily stay here again, and I have.

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review, we appreciate all feedback we receive from our guests. I'm glad to hear that you enjoyed your stay and that you were able to enjoy our breakfast as well as our location to many other great restaurants. I'm also happy to hear that you feel we are one of the cleanest and nicest... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This was my first time in Dallas for a business meeting that we were also having in the hotel. The room was clean and spacious, the bed was very comfortable with more than ample pillows for just myself. The lobby was very nice and the hotel staff was very friendly. The meeting room was comfortable and was stocked with coffee... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for choosing to stay with us while attending to business in the Dallas area. We truly appreciate all the feedback we receive from our guests and I'm happy to hear you had a pleasant stay. I'm glad to hear that the amenities we provide and the service you received played a role in the great experience you had.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Went went to stay for our 34th wedding anniversary and really had a great time!! The hotel was clean and the people were very helpful in every way and our breakfast was cooked to our liking and the room was comfortable and well stocked to meet all of our needs.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind TripAdvisor review, we appreciate any and all feedback we receive from our guests. Happy Anniversary! We're glad we were able to help you celebrate your anniversary and make it an unforgettable experience. I'm happy to hear that you found our hotel to be clean and our staff to be helpful. Thank you for choosing to... More 

Santa Clara, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler and a Hilton Honors diamond member. As I was scheduled to be in Dallas three times in the past month, I made reservations to stay at Embassy Suites Dallas - Near the Galleria. After staying a couple of times, I switched my reservation for the third stay and stayed with their competition. The reason, I... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent review with specific examples of where we failed to meet your expectations on your visit. I apologize for the lapses in service you experienced, on both trips. As you noted, it is unacceptable to not have all items in working order upon your arrival. It is also unacceptable not to get quick and efficient service... More 

O'Fallon, Missouri, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay. Breakfast was decent. I was upgraded upon arrival and completely appreciated the hospitality. The resident swans were a nice touch. Room was great with two large Televisions. A hospitality tray with plenty of goodies. Definitely recommended.

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your recent stay with us, we know you have many options when traveling and we are honored you chose to stay with us. I'm glad to hear that you thoroughly enjoyed your stay, especially our swans Barron and Queen, and we look forward to the opportunity to welcome you... More 

cape town, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

My 10 day stay at the Embassy Suites near the Galleria was indeed a very pleasant one. Friendly staff. Excellent accommodation. Superb breakfast. Well positioned in Dallas near the galleria center. Would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a TripAdvisor review; we appreciate the time you spent to give us your feedback. We're glad to see that you enjoyed your stay and that it was highlighted by our staff service and great breakfast. We know you have many options when traveling and we feel honored you chose to stay with... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of my last 10 stays at an Embassy Suites hotel, I would rate this stay as my very best. The hotel staff is very friendly, cordial and responsive to the needs of its guest. I even witness the hotel staff handle a very large group of middle school aged children exceptionally well. Our room and the overall hotel were... More 

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about our staff, amenities and our swans! We truly appreciate all the feedback we receive from our guests. Please visit us anytime; we look forward to welcoming you back soon More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Recently, at a very low point in my life I spent a week in your hotel. I can think of a better place to have spent that time. Everyone there went out of their way to make me feel part of the family. When I needed a hug they were there and when I needed to just be alone they... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about your most recent stay with us. We're glad we were able to bring a little sunshine into a rough time for you, I'm sure Barron and Queen had as much fun as you did during your stay. Thank you for choosing to stay with us and we look forward to welcoming you back... More 

Alamo, California
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here because we couldn't get in to our usual hotel chain. We were there for the Premiere of "The Outlander" and were told that the hotel was not far from the theater. WRONG. It was some distance from the theater. The art conditioner didn't work well, there were no ceiling fans, the room was hot, We rented a... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in service you encountered at our restaurant as well the troubles you had with the air conditioner in your room. As you noted, it is unacceptable that you had to clear and clean... More 

Deerfield, Illinois
Top Contributor
89 reviews 89 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 28, 2015

Stayed at the Noel Road Embassy during a recent business trip to the area. Embassy Suites' rooms and atrium design aren't usually my favorite but the price and location were good so I gave it a try. Pleasantly surprised by this property. Front desk staff were friendly and on their game. Breakfast options were more extensive than I remember in... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review about your recent experience at our Embassy Suites! I'm glad to hear that you were pleasantly surprised by our staff service, cleanliness of your room and our breakfast offerings. We look forward to the opportunity to welcome you back your next trip into Dallas! Christopher M. Puntureri, General Manager More 

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