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Embassy Suites Dallas - Near the Galleria

3.5 of 5 14021 Noel Road, Dallas, TX 75240
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Embassy Suites Dallas - Near the Galleria
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Embassy Suites Dallas - Near the Galleria
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343 reviews from our community

Traveler rating
    145
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    69
    25
    17
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112
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chaska, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was very impressed with the hotel. The pictures on the internet doesn't do it justice. The swans are graceful and don't make any noise. My daughter loved feeding them. The lobby and room is very well updated, clean, & quiet. The staff was so helpful and friendly. I have been to many Embassay Suites and this was by far... More

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Conroe, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice accommodations, clean; staff responsive. Room service was very prompt. Enjoyed the separate living area and extra TV. Reception and breakfast well worth the room price. Too many kids in the pool/hot tub for adults to enjoy. Otherwise, it was a great stay.

Review collected in partnership with Embassy Suites Hotels

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Top Contributor
74 reviews 74 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our extended stay. The hotel was clean and the entire staff were very helpful and friendly. The food on the made to order breakfast was great as well. Would definitely stay here again. Location is also within walking distance of the Galleria Mall which has 3 levels of shopping.

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dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a great experience! Our family enjoyed our stay at this hotel. The staff was very friendly. The hotel was very clean and it was a nice environment. The breakfast was good. Enjoyed looking at the Swans.

Review collected in partnership with Embassy Suites Hotels

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Duncanville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a total of 20-25 people who stayed at the hotel for a retreat. They all enjoyed there time at the hotel. It was convienent to highway, restaurants and shopping. It's a perfect location for a group event

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San Antonio, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I am a Hilton "Diamond" elite member, and of all the hundreds of hotel room I stay in, the customer service here is not up to par. Simple requests such as requesting 2 oranges for breakfast are not fulfilled.

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Claudia S, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Rodney, We are truly apologetic about your experience, this is clearly unacceptable behavior and it will not be tolerated around here, we have identified the staff members involved and we can assure you this will not be happening again. We hope to see you again, and provide you with the experience you were looking for from the start and... More

Edmond, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is very old. The walls are paper thin - I am a pretty heavy sleeper and was woken up twice by the activities in the room next door. The furniture is also very old. The couch in the living room of the suite was torn and ripped showing the stuffing.

Review collected in partnership with Embassy Suites Hotels

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Claudia S, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you very much for the feedback Heidi, we are very sorry that you could hear the room next door. Please do not hesitate to reach out to us next time and it will be our pleasure to provide you with a room that is better fit for the experience you were hoping. Thank you again for the feedback, Claudia... More

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was missing the closet door, so no full-length mirror. But the worst part was the coffee. In room coffee was awful and they do not offer coffee in the lobby except for purchase after 9 a.m. Ridiculous. The staff is very nice and apologetic, but for a nice hotel at this price, a good cup of complimentary coffee... More

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Claudia S, Front Office Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

We are very glad you enjoyed our location and are very grateful for the feedback about the door, we are getting it fixed ASAP. However the next time this happens please come see us and we will switch your room out no problem, it will be our pleasure. I take my coffee very seriously and can relate, we do provide... More

1 review
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for 2 nights primarily for close proximity to restaurant row in Addison and for the indoor pool and hot tub. Overall we were satisfied with our stay but expected better for a $200 a night (with fees and taxes) room. The room itself was very clean and large. The managers reception with complimentary snacks and... More

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Waco, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Love, Love this Hotel. Its located in a great part of Dallas. Quiet setting surrounded by lots of things to do and see. Will stay here again and again! Love the elegant touch of the Swans. Have always loved an Embassy Suites Hotel and this location is very lovely. The Evening Reception was perfect. Great service. We were tired after... More

Review collected in partnership with Embassy Suites Hotels

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David R, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Hello Deborah. Thank you very much for your kind words. Every GM loves to see a review entitled "Perfect Hotel". We are proud of our wonderful associates and strive to earn the praise of every guest. We humbly admit that we aren't quite perfect yet, but so glad to hear you enjoyed your stay! David Ryan General Manager More

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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites

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