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All 188 Dallas hotels

Embassy Suites Dallas - Near the Galleria

3.5 of 5 Hotel   |   14021 Noel Road, Dallas, TX 75240
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70%
Ranked #53 of 188 hotels in Dallas
A recent review
4 of 5 stars reviewed 3 weeks ago
kennesaw Atlanta, GA
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299 people have reviewed this hotel

Traveler rating
    128
    75
    57
    23
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Lakeway, United States
1 review
2 of 5 stars Reviewed 1 week ago

Several maintenance issues with room, keys and plumbing. In addition there were auto thefts and vandalism. Truck stolen and tailgate stolen off another truck. I was actually issued a key to the room that opened EVERY room in the hotel so security is lax at best. No security cameras make me wonder

Review collected in partnership with Embassy Suites Hotels

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Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Jay, Thank you for sharing your experience with us regarding your recent visit to Embassy Suites Dallas –Galleria. When we receive feedback such as yours we take it very seriously because it allows us to evaluate our service and facilities in order to ensure safety, security the standards and reputation of Embassy Suites is maintained. From our communication with... More

Atlanta, GA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in Dallas, and after fighting through traffic, this place was a very nice stay. the 5:00 buffet and drinks is so great for travelers, and the free breakfast makes this a very good value. Our suite was very nice and comfortable.

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Spring, TX
Top Contributor
53 reviews 53 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have gotten spoiled over time. Once you are used to extra room at a hotel, you never want to go back to a smaller room. Of course, Embassy Suites offers more than just room. You get breakfast and snacks included in your stay. We have stayed at this location many times over the years and continue to enjoy the... More

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Chicago, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Family wedding - we came from around the country - the location and amenities worked very well for us - we were able to congregate in the lobby and had a great time - the staff were very helpful and friendly.

Review collected in partnership with Embassy Suites Hotels

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Tulsa, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My family will stay here whenever we are traveling to Houston or have family gathering. The worker are always helpful and food and drinks are great. The hotel is close to shoping and other members of my family. so the location works for us too.

Review collected in partnership with Embassy Suites Hotels

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North Richland Hills, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have been staying at Embassy Suites for as long as I can remember because typically they are a little higher in class than comparable hotels in the same price range. However, the service and product I received while at this hotel was easily on par with that of a Motel 6 or Days Inn, and in some cases, worse.... More

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Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Holly, Thank you for your patronage of Embassy Suites Dallas Galleria. I appreciate you taking the time to write your experience. Please accept my personal apology for the line at the breakfast, rude communication from manager and without warning, a housekeeper walking into your room. There is no excuse for the situations you encountered in our hotel during your... More

College Station, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I had a business trip to Dallas last week and after an internet search I decided to book at this property. Needless to say, we were not impressed. The hotel rooms look really dated and the furniture could use some updating as well. Also, when we booked the room we noticed online that the pool was set to open and... More

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Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Juan, Thank you for sharing your experience with us regarding your recent visit to Embassy Suites Dallas Galleria. I apologize that you did like our rooms and that you received incurrect information about pool opening. Although we had our pool closed but we provided an alternate pool for our guests which I hope you were able to enjoy. We,... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

I love to stay at the embassy I have stayed at a few different ones in Dallas, this was the first time I stay at this one. The hotel needs a good update the rooms for sure. The pool was out of order and the swans in the eating area thats a no go and the water was very dirty.... More

Was this review helpful? Yes 1
Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Brandy, Thank you for sharing your experience with us regarding your recent visit to Embassy Suites Dallas –Galleria. I apologize that our updated rooms were not to your liking and our beautiful swans in the lobby swan-pool is not what you would like to see. I also wanted to apologize that you found our pool close which we did... More

Texarkana, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 22, 2014

We booked this hotel months in advance for a family vacation. We had 3 different rooms and kids looking forward to using the pool. We check in and get unpacked only to find out the pool is being resurfaced. We would have went to a new hotel but we were tired and already unpacked. They offered a shuttle to another... More

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Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear Guest, Thank you so much for taking the time to provide your comments and candid critique regarding Embassy Suites Dallas Galleria service and facility. Please accept my personal apology for the pool being closed and elevator wait time. As I recall discussing with you on the day of your arrival about our pool being closed I understood your disappointment... More

Tulsa, Oklahoma
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

If you are looking for a business hotel, you should look elsewhere. The internet speed at this hotel is at a snails pace. When I asked for a faster option, I was tasked to call and handle the problem myself. After 45 minutes on the phone with the provider, I was advised that the hotel could increase my connection speed... More

Was this review helpful? Yes 2
Management H, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Dear John, Thank you so much for taking the time to provide your comments and candid critique regarding Embassy Suites Dallas Galleria Internet speed. Please accept my personal apology for internet speed that clearly did not meet your need. I’m sorry that third party internet provider advised you that the hotel could increase connection speed. Hotel provides the highest connection... More

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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites

44 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#32 Family Hotel in Dallas #40 Romantic Hotel in Dallas #52 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 
Number of rooms
150

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