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Embassy Suites Dallas - Near the Galleria

3.5 of 5 14021 Noel Road, Dallas, TX 75240
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Embassy Suites Dallas - Near the Galleria
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Embassy Suites Dallas - Near the Galleria
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405 reviews from our community

Traveler rating
    178
    101
    75
    31
    20
See reviews for
135
58
20
149
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (102)
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1 review
4 of 5 stars NEW

The service was excellent and the made to order breakfast was awesome! The food pantry in the lobby downstairs came in handy when we were snowed/iced in. The hotel overall is very nice. I would stay here again if I had the chance.

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for completing a TripAdvisor review about your most recent stay. We appreciate the time you spent leaving us some feedback about your stay and I'm glad to hear you were able to enjoy your stay even though you were iced in for a couple of days. Thank you for choosing to stay with us while you visit the... More 

Colorado
Top Contributor
77 reviews 77 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a couple problems with rooms but the staff was quick to jump on things and seemed to genuinely care. Breakfast and the main cook were very good. Exercise room was pretty well equipped though some equipment was not entirely functional. Internet dependable but not real fast.

Was this review helpful? Yes 1
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we can improve our amenities. I'm glad to hear that you had a good experience with our breakfast offerings and our staff service but a bit disappointed in our Exercise Center and Internet. I'll meet with our Chief Engineer to address these 2 concerns and ensure they are... More 

Senior Contributor
43 reviews 43 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

took my granddaughter and 3 of her friends. The girls enjoyed the indoor pool. We then had snacks for happy hour (adult refreshment for me) and later ordered from dinner menu! My reservations were designated as having the 4 children so hotel snarly assigned us a corner room to not inconvenient other guests! I noticed other groups coming from this... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review! Happy Birthday to your granddaughter and I'm glad to hear that they had such a great time. We appreciate you chose to stay with us for her birthday and we look forward to next year's birthday! More 

Dover, New Jersey
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here several times before and had never had an issue, however they seem to be slipping. The front desk staff always greets you with a smile and a hello, but that's about it. When I checked in the reservation in their computer didn't match the printed reservation I had and they were unable to accomodate me for the... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to leave us some feedback about your most recent stay with us. I apologize for the inconveniences you experienced during your stay. The service you received from our staff in regards to your reservation is unacceptable and should not have occurred. I will be meeting with our Front Office Manager to address this concern... More 

Waco, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The design of the hotel encourages people to shout to each other from different floors, with the noise echoing up and down the open tower. The hotel chain frequently hosts youth sports teams or clubs, with the noise level becoming annoying. Also pack a pillow, theirs are worthless.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay; we appreciate all feedback we receive from our guests! I apologize for any inconveniences you were caused during your stay. We know that at times the atrium noise can be a challenge and we're always looking for ways to improve this aspect of the guest... More 

Carrollton, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a small hotel compared to most Embassy Suties - it's tucked away off the Dallas North Tollway. The rooms are a bit dated, although the hotel appears to have some renovation done to the main lobby areas. The cooked to order breakfast is fantastic! The beds are comfortable. The kids loved the live swans in the lobby. But... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we truly appreciate every bit of feedback we receive from our guests. I'm glad to hear you and your family enjoyed your stay and we're hopeful to have the opportunity to welcome you back soon! More 

new york, United States
1 review
3 of 5 stars Reviewed 1 week ago

The rooms were not great (musty smelling and the tub grout was moldy). There were dirty swans in the atrium pools? I mean, swans are gross anyway, but it seemed abusive to have them in these tiny pools. I also must workout when I travel, but the 'fitness' room was not motivating-- the TVs on the treadmills barely worked, it... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lack of room maintenance you experienced as well as the selection of equipment we have available in our fitness room. I completely understand your perception of our swans but these particular swans are bred... More 

Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many nights since relocating to Houston in October. The housekeeping and front desk personnel are awesome. The hotel is less than a mile from the Dallas office of my employer and I have several clients in the area so I stay at this hotel at least 4 nights a month. In late October, I... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for the kind review; we truly appreciate every bit of feedback from our guests. I'm happy to hear that our service, especially with your lost and found item, and location add to your already amazing experience. Thank you for making us your home away from home when traveling and we look forward to welcoming you back the next... More 

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Outstanding hotel. Suites are great. Amenities were all great. Staff personnel were helpful and friendly. Evening reception was nice after a hard day at work. I would highly recommend this hotel and the hotel chain.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to complete a TripAdvisor review, we truly appreciate any opportunity to improve our services and/or amenities. I'm glad to hear you had a great stay overall and we look forward to welcoming you back on your next trip into Dallas! More 

Murfreesboro, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was noisy the first night we were there. Lots of teens. The next morning we left and were gone until about 4 pm and our room STILL had not been made up upon our return. We phoned guest services and requested a clean up and still had to wait 45 minutes. The breakfast was unimaginative and the exact... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in service you encountered from our housekeeping department as well as with breakfast, this is not typical of a stay here at our Embassy Suites. As you noted, returning at 4pm to a... More 

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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#29 Family Hotel in Dallas
#34 Romantic Hotel in Dallas
#46 Business Hotel in Dallas

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