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Embassy Suites Dallas - Near the Galleria

3.5 of 5 14021 Noel Road, Dallas, TX 75240
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Embassy Suites Dallas - Near the Galleria
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Embassy Suites Dallas - Near the Galleria
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383 reviews from our community

Traveler rating
    168
    95
    71
    30
    19
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127
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20
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great place to stay but their breakfast neefs a lot of work. I'm a diamond member and have complained twice now. This last stay was the last straw. Ill stay at the hotel because the rooms are always clean, the location and front desk service is always great. I wish they would train thier cooks.

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Tyler, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted a little mini family getaway on a three day weekend and decided to try the Embassy Suites on North Central. The Hotel is not a new property, I could see that, but it was appropriately maintained. The front desk was friendly and attentive. I arrived late (about 10 pm), and upon checking in I asked for extra pillows... More 

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Bossier City, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Always a great place to stay. Love the morning breakfast. Always clean and the beds and pillows are wonderful! I always try and stay at an Embassy suites hotel - you know the quality you will be getting! I look forward to my next stay at Embassy!

Review collected in partnership with Embassy Suites Hotels

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Hawthorne, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The rooms are very big and have a lot of room and the unlimited snacks for the premium suite are great too! The breakfast at the hotel was yummy and always love the evening reception. The location was great in the middle of everything you may want to do.

Review collected in partnership with Embassy Suites Hotels

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Wichita, Kansas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Embassy suites has become pretty standard fare for me, and this property let me down this trip. Check-in and front desk was great. We got an email a day or so before our visit, and checked in online early the day of arrival, including selecting room. When we arrived early in the day, the room wasn't ready, as we expected.... More 

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Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in service you encountered in our bar/restaurant as well as with our shuttle service, I assure you this is not typical of a stay at our Embassy Suites. As you noted, having to wait... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

The rooms, no problem. It was clean and nice. But the inside pool was messy, smelled like feet, and way too salty. The food sucked, it was alright but in need of more flavor. Tasted bland. But the employees, work all night, ESPECIALLY the one from Hong Kong. (: they will come to you if you need anything. & although... More 

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Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your kind review; we truly appreciate every bit of feedback we receive from our guests. Visit us anytime; we look forward to welcoming you back soon! More 

columbus,oho, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

very clean, helpful staff, great breakfast with made to order omlets and pancakes and more bacon than you could ever eat!. Good location close to the Galleria mall and lots of restaurants. Would stay here again

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your most recent visit. I apologize for the inconsistency you found in our restaurant as well as the concerns you added in the pool. I will meet with our Chief Engineer and Food & Beverage Director to address your concerns. Thank... More 

Albuquerque
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed for a long thanksgiving weekend. .hotel is old and in need of repairs. Toilet didn't work in our suite, staff promptly gave us a new room. Breakfast was cold and probably the worst pancakes I've had. Staff was very accommodating but the hotel could use a major renovation.

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Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to leave us some feedback about your most recent experience. I apologize for the inconveniences you were caused due to upkeep in the bathroom as well as your breakfast experience. I will be meeting with our Chief Engineer as well as our Food & Beverage Director to address the concerns you listed. Thank you... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Our room was on the 6th floor furthest from elevator. When we entered the room there was a rank smell that just got worse over the 2 night stay. It seemed to come from the continuous exhaust vent in the bathroom from possible bathroom odors from below. Hotel somewhat scruffy and outdated. The breakfast omelette was good. The lobby was... More 

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for taking the time to write a review following your Embassy Suites Dallas- Near the Galleria experience at our hotel. I'm glad to hear that you enjoyed breakfast and our newly renovated atrium but I'm sorry our rooms and bathrooms didn't meet the same high expectations. We're currently looking at making improvements in our rooms and bathrooms so... More 

Bloomington, United States
1 review
2 of 5 stars Reviewed 1 week ago

The bathroom ceiling had hair stuck to it. The safety lock on the door needed to be tightened (screw was loose). There were some missing baseboards in the bedroom near the closet. Pipe leak in the ceiling of the fitness center with dried water stains down the wall. Marker/pen marks some of the furniture in the suite. Turning the fan... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Christopher P, General Manager at Embassy Suites Dallas - Near the Galleria, responded to this review

Thank you for your recent TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in our amenities you experienced but I'm glad that you had a great experience with the service we provide. I will be sure to address the concerns you listed with our Executive Housekeeper... More 

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Additional Information about Embassy Suites Dallas - Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#32 Romantic Hotel in Dallas
#35 Family Hotel in Dallas
#49 Business Hotel in Dallas

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