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HYATT house Dallas/Uptown

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2914 Harry Hines Boulevard, Dallas, TX 75201 (Formerly Hyatt Summerfield Suites Dallas/Uptown)
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1 room 1 guest
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HYATT house Dallas\/Uptown
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Bristol, VA
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is probably the 25th time I have stayed at this residence hotel in the last 10 years and I have seen it go through a lot of changes. While I will likely die before I ever eat a Fresh Egg in this place, I have to say that the recent renovation of the hallways, living rooms, addition of a... More 

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Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Awkward check in - was told "umm...sorry about your room, it's pretty much the same amenities as the other rooms but it's accessible. Everything is way shorter or lower." I eventually got the message. The TV didn't work - could not change channels either on remote or on TV and was told I would have to wait until the morning.... More 

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Houston, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very conveniently located in Uptown. EVERYONE could not be any friendlier. EVERYONE went out of their way to make us feel at home. I asked when I checked in if they had Sugar Free Red Bull. When we got back from dinner, there was a note telling us they had put some Sugar Free Red Bull in our refrigerator as... More 

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

RWF511, I would like to thank you for such a kind review. It really feels great when our hard is recognized. I will be sure to share you kind words in our next team meeting. I hope you see you soon Kareem More 

Tampa, Florida
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel was below average. Toilet seat was broken and TV in bedroom did not work properly. Bar was ok. Food was average. Service was very good. Hotel was overrun with convention traffic making breakfast impossible. Not good for business travelers.

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Dave, Thank you for taking the time to review you stay at our House. I can completely understand your frustration with broken and non operable items in your suite. I will review your comments with our suite host and maintenance department to make sure these issue don't happen again with any of our other guest. We offer many amenities for... More 

texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here often on business. Prices are good. Rooms are spacious. Nice having kitchenette, pool, fitness center, and restaurant,bar. They have recently painted and added new sofas. They need to do much more-desk chairs have coverings literally hanging off them, the carpets are stained and dirty (dont wear your socks without shoes or they will be black) Carpeting is... More 

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Kalamazootx, Thank you for writing such a detailed review. I want to thank you for choosing us for you business stays. We have made many upgrades to our House and have many more planned. We will be changing all our office chairs in the near future and have already started to correct issue with our carpets correcting all deficiencies. I... More 

Midland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were due to check in at 3pm, I called and told them we'd be a little late & was told it was ok. Upon arrival the lady at the front desk was VERY friendly and professional! We took the shuttle to the American Airlines Center, he was right on time! Breakfast was good! All of the staff was great.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Chloe, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kareem More 

tyler, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

not sure why i was charged extra ahead of time. it would have been nice to know this. either way, beds were very comfortable and staff was super nice. i would stay again. (now knowing how much I will be charged in advance)

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Cintya, We normally don't charge ahead of time unless it a prepaid reservation or past our cancelation time I will look into your reservation and find out what happened. I am glad to read you enjoyed our Grand Hyatt beds and our awesome staff. It was a pleasure having you as our guest and we hope to welcome you again.... More 

Sugarland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hyatt House was an awesome place to stay. If you like quietness and cleanliness than this is the place for you. I enjoyed the set up the rooms have, mini kitchen open for your use in your room. I would definitely come back if I visit Dallas again with my family.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Yolando, Thank you so much for taking the time to wrote such a wonderful review. I am so glad you were able to enjoy our unique rooms with full kitchen and the quietness of our Hyatt House More 

Tampa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful stay. The staff is excellent and very helpful. The facilities are great for kids and families. The rooms with the master bedroom offer privacy while travelling with kids. The kitchenettes are great for longer stays. The pool is OK - but for kids they still loved it. The location is easy to walk to nearby parks, museums, restaurants. Travel... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

Stacey, Wow what a wonderful review. I'm am so happy to read you enjoyed your stay at our House. Our large rooms are great for families with some even having separated areas with second televisions. I will make sure to share this wonderful review with our host. I cant wait for you visit again and experience our soon to come... More 

Hyderabad, India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had to stay there for a week. To be frank I was nothing great about this place. Nothing is close by to this place. Not even a close coffee shop is not close. Best part was Hotel Shuttle going every half an hour, that saved us a lot. AC in room was up to the mark. We complained at... More 

Was this review helpful? Yes
Kareem M, General Manager at HYATT house Dallas/Uptown, responded to this review

I had to stay there for a week. To be frank I was nothing great about this place. Nothing is close by to this place. Not even a close coffee shop is not close. Best part was Hotel Shuttle going every half an hour, that saved us a lot. AC in room was up to the mark. We complained at... More 

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