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Residence Inn Dallas Park Central

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7642 LBJ Freeway, Dallas, TX 75251
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Residence Inn Dallas Park Central
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Residence Inn Dallas Park Central
Residence Inn Dallas Park Central
Residence Inn Dallas Park Central
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112 reviews from our community

Traveler rating
    39
    31
    20
    14
    8
See reviews for
44
17
8
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ewa Beach, Hawaii
Top Contributor
218 reviews 218 reviews
186 hotel reviews
421 helpful votes 421 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little hard to get to for the visitor, not because it is along a one way road which parallels a busy freeway, but because there is really only access from one direction; unfortunately the freeway is under construction, and doesn't necessarily give the most accurate GPS info. Not the hotel's fault, but something to be aware... More 

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear Boeing 767, thank you for the time you took to offer feedback related to your most recent stay at the Resisence Inn Dallas Park Central. We pride ourselves on delivering exceptional service to every guest every day and I am pleased to learn that Ellis and Joshua upheld that goal with you. I have certainly passed on praises to... More 

Malibu, California
1 review
5 of 5 stars Reviewed March 14, 2015

was very busy with work but was not bothered by housekeeping when I did not want to be. everything was adjusted to suit my liking. great staff and fast service. in a great area concerning restaurants and bars

Review collected in partnership with this hotel

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear q t, thank you for taking the time to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. It is our goal to exceed the expectations of every guest every day and I am pleased to learn that we did that for you. Thank you again for the kind words spoken and we... More 

1 review
5 of 5 stars Reviewed March 5, 2015

I really did enjoy my stay. The staff was exceptionally attentive to my needs and were so friendly. I had a chance to speak with one of the managers, a Mr. Louie Scott and he was so pleasant and attentive to the needs of me and my family. We are often in the area and definitely will be returning. Thank... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Hello Todrick W! Thank you for taking the time to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. It is always our goal to exceed the expectations of every guest every day and I am pleased to learn that we did that for you and your family. Thank you again for the kind... More 

Lily, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

The rooms were nice and clean. The bed was comfortable. The furniture was just a little worn. Could use an update on furniture. The breakfast was good. The location was good. Lots of restaurants close by.

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear Tammy M! Thank you for taking the time to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. I am pleased to hear that your overall stay was a success and that you enjoyed the comfortable beds, the clean room, great location and good breakfast. Please know that it is our goal to... More 

Houston
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 23, 2015

We needed to stay close to the hospital so we came back. Thank Goodness it was the way it use to be. The room is super nice and clean an comfortable. I miss coming here and seeing the friendly faces of the employees we use to know though.

Was this review helpful? Yes 1
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear Apert! Thank you for the time you took to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. It gives me great pleasure to hear that your stay was a pleasant one and we certainly look forward to serving you again soon. More 

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 17, 2015

Hotel was clean and mostly quiet. My room was at back of the hotel away from the highway traffic. Breakfast was very good all four days of my stay. The front desk personnel were EXCELLENT. Overly friendly and welcoming. I will stay again.

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear Jeff H! Thank you very much for the feedback you offered related to your most recent stay at the Residence In. Dallas Park Central. I am pleased to hear that you had a clean and quiet stay, enjoyed the breakfast and received great service from my staff. It is our goal to completely satisfy every guest every day and... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2014

We stay at Marriott Courtyards, Residence Inns all the time, but this one was below average. The checkin took too long, we had to wait for 20 minutes+ for the receptionist to get a duplicate key (she was missing from the counter), slight dingy smell in hallways and the cleaning ladies started taking away the breakfast, without announcement at 955.... More 

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Dear Raj H, Thank you for taking the time to offer feedback with regard to your most recent stay at the Residence Inn Dallas Park Central. I regret that we failed to leave you with a positive reflection of the property compared to your previous experiences. Your comments related to the lengthy check in process, breakfast being removed prior to... More 

Indianapolis, IN
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

this hotel is in a strange location but the proximity to restaurants and the freeway is good.the service is excellent. The rooms are very nice. The breakfast was good. I will definitely stay again. The hotel is a little outdated but it is ver clean.

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Hello Carmen D! Thank you for the positive feedback you offered with regard to your most recent stay at the Residence Inn Dallas Park Central. Please know that we strive to exceed the expectations of every guest every day and we certainly appreciate you recognizing our effort. Thank you again for the comments and we look forward to serving you... More 

2 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 27, 2014

We traveled from Oklahoma City for an Amy Schumer show. When we arrived, the hotel clerk was on the phone for quite sometime before she greeted us. She gave us our keys and neither of them worked but little did we know, that wouldn't be the only issue. The facility looked dirty just from the glance. There were stains everywhere... More 

Was this review helpful? Yes 2
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Hello Lynn C! Thank you for taking the time to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. While we certainly strive to exceed the expectations of every guest every day, I regret that we failed you, while with us. I understand how frustrating it is to be issued non-functioning keys to your... More 

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed December 22, 2014 via mobile

Overall the hotel is ok for the price. Staff was friendly and accommodating. Room was clean but furniture was worn out and bathroom fixtures had rust and mildew stains. Breakfast area was small and choices limited, but food was good. We come to Dallas the week of Christmas every year to spend time with family. We took a 1 bedroom... More 

Was this review helpful? Yes
Louie S, General Manager at Residence Inn Dallas Park Central, responded to this review

Hello mandkwellman! Thank you for taking the time to offer feedback related to your most recent stay at the Residence Inn Dallas Park Central. Please know that we strive to exceed the expectations of every guest every day and I regret that we failed you with regard to the layout of the guest room, the condition of the furniture and... More 

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