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All 188 Dallas hotels

BEST WESTERN PLUS Dallas Hotel & Conference Center

3.0 of 5 Hotel   |   8051 LBJ Fwy, Dallas, TX 75251
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63%
Ranked #103 of 188 hotels in Dallas
A recent review
3 of 5 stars reviewed 2 weeks ago
CJHollandNBTX New Braunfels, TX
  • Reviews (355)
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355 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
SAN ANTONIO, United States
1 review
2 of 5 stars Reviewed 1 week ago

don't expect to ever see a front desk person at the helm, free breakfast hours are not user friendly, the food is cold, and the variety it sadly lacking. They have a shuttle van that is ALWAYS illegally parking the first handicapped spot in front. A/C is poor

Review collected in partnership with Best Western

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Jefferson, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 of 5 stars Reviewed 1 week ago

Rooms were average, housekeeping was poor. didn't clean coffee maker, didn't leave tissue etc. was made to pay cash for room service. food was sour and had to throw away $70.00 worth of food. as of them as of them as of them

Review collected in partnership with Best Western

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New Braunfels, TX
Top Contributor
51 reviews 51 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We frequent Best Western Hotels and my platinum level tells you how much. I am used to great prices in the DFW area for hotel rooms and this hotel was no different. However, I was really surprised when we got there. The only way to describe this hotel is OLD. Don't refurbish it. Don't update it. Tear it down and... More

Was this review helpful? Yes 1
Clifton
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked here because of its location. No water when I checked in, no place to hang your clothes. I was told they were working on the pipes. When it was repaired, I was ready for a bath. The tub plug did not work so I showered instead. I had early obligations so I checked out early the next morning... More

Was this review helpful? Yes 2
Wichita Falls, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was not a comfortable stay!!! The carpet was badly stain, sheets and covers were stain the hallway trimmings were gone, there was no space to move around in the room, the pool was closed the whole time. Was only able to get clean towels during the day and when I complained to night manager there about towel and showed... More

Was this review helpful? Yes 1
tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, I am so sorry to hear your vacation was not enjoyable. I am looking into what took place and I thank you for letting me know. More

Houston, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel has just been renovated and it is fabulous. its far more better than any Best western i have ever stayed in past and i stay about 100 nights in a hotel allover the states.the breakfast buffet is better than a five star hotel and free. the rooms looks like it has been just renovated and it looks great.... More

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tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, we are delighted that you enjoyed your stay and we look forward to seeing you again shortly. More

alaska, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice and staffs was friendly, I choose this hotel because it was VERY close to everything. Its was surrounded by shopping malls, restaurants and business centers. The Park Mall was just around 10 minutes drive. The inside of the hotel was very nice and the decoration was different from other Best Western hotel that I've stayed... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, would like to thank you for your continued loyalty to our hotel. We look forward to seeing you again soon! More

West Des Moines, Iowa
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 6, 2014

I had just stayed in a Best Western Plus in Tallahassee 2 nights before and that hotel was spectacular, but this one was a bad experience from beginning to end. I pull into the parking lot and proceed to walk into the lobby and check in. As I was checking in the clerk was being distracted by someone off to... More

Was this review helpful? Yes 1
tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, so sorry to hear you were not pleased with our hotel, we are in the midst of renovations and we try really hard to let all know on different avenues, it is posted everywhere at check in, so sorry you did not know, also we do have new carpets coming and new furniture... More

Dallas, United States
1 review
3 of 5 stars Reviewed June 5, 2014

Price was good. Room was clean. Front desk check in customer service was good. Check out was ok. Elevator needs to be replaced or reconstruction. Breakfast was good. Internet speed needs to be upgrade, very poor connectivity. Overall good.

Review collected in partnership with Best Western

Was this review helpful? Yes
tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, we are so pleased you are happy with our hotel and staff. I also wish we could reconstruct the elevators, it is not possible, there is about 1/4 of an inch they could add, and for the expense would not be possible. We look forward to seeing you again shortly, Thank you! More

Lubbock, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

The reception area was beautiful. Then I saw the sign indicating they were undergoing renovations and have no closets. We (My wife, daughter, and I) checked in and then proceeded down the shrinking cave (hall) disguised by the rock wall in the reception area. There was no luggage dolly (I believe they may have been serving as closets in some... More

Review collected in partnership with Best Western

Was this review helpful? Yes
tina k, Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review, in our renovations we will be adding more 2 bedroom suites to our hotel, we do realize that a larger space is often needed, we do hope to see you again soon, we have new furniture ordered including closet areas which will all be amazing, just as grand as our lobby, and new... More

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Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

Address: 8051 LBJ Fwy, Dallas, TX 75251
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Dallas Hotel & Conference Center 3*
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Also Known As:
Best Western Plus Dallas Hotel Dallas
Best Western Plus Dallas Hotel And Conference Center
Best Western Dallas Hotel
Dallas Wyndham

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This recently renovated Best Western Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Smoking, Non-smoking, and Suites are available. Whether traveling on business or pleasure, Best Western Dallas Hotel and Conference Center will meet all of your needs. ... more   less 
Number of rooms
197

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