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BEST WESTERN PLUS Dallas Hotel & Conference Center

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8051 LBJ Fwy, Dallas, TX 75251
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BEST WESTERN PLUS Dallas Hotel & Conference Center
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BEST WESTERN PLUS Dallas Hotel & Conference Center
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38 reviews from our community

Traveler rating
    16
    5
    10
    2
    5
See reviews for
5
6
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (15)
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I needed to get away from Oklahoma and decided to visit friends on Texas. Because of some of the bad reviews and the price we were nervous and didn't book until we were in the parking lot. We only paid $77.47 and got more than what we expected. We stayed on the 4TH FL. and it was... More 

Was this review helpful? Yes 2
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Talesha W., So glad you were able to get away and have a nice, relaxing stay! Also so very glad you were able to take advantage of our introductory pricing that is sometimes available (depending upon occupancy, special events going on in the area, etc.). Since the hotel was just completely renovated we are sometimes extending discounted rates to... More 

Fayetteville, Arkansas
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent three nights at this property and enjoyed my entire stay. The hotel is well appointed with rooms that are clean and spacious. It's a great place for meetings or lectures. And the bar is quiet with a cozy "library" area to enjoy your drink. Access is also a plus. The site is just a half block off of Coit... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Jim L., We are thrilled you so thoroughly enjoyed your stay with us! Much time, effort, and money has been invested in the hotel to provide guests with the experience you described. Thank you for acknowledgement, your review, and for choosing the newly renovated full service Best Western Plus Dallas Hotel & Conference Center. Safe travels! More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just needed a place to stay overnight so looked for low cost, and was pleased with the accommodations for the money. Hallways were somewhat of a maze but the room was decent and the breakfast was okay.

Was this review helpful? Yes 1
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Traveler, We are happy you were pleased with your stay and appreciate you choosing to stay with us. Glad you enjoyed the complimentary full hot breakfast and wish you had a chance to use some of the many other complimentary amenities. Safe travels! More 

Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I couldn't find the actual hotel we stayed in. We were in Rockwall, Tx right outside of Dallas. Did they do renovations? I don't remember it being so nice. Love this hotel. Will stay here again. We just passing thru the state and just stopped there.

Was this review helpful? Yes
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Roland T, Thank you so much for your review and for selecting the newly renovated full service Best Western Plus Dallas Hotel & Conference Center! We are glad you were so pleased with your stay again, appreciate your positive comments. More 

lufkin. tx
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst hotel I habe ever stayed at in my life. Met my family from OK in Dallas to wedding dress shop for my SIL. Check in was horrible and that should have been the first indication. Christi at the check in desk was miserable to the point I said must be having one of those days. Her response was oh... More 

Was this review helpful? Yes 1
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Jessicaeaves, Thank you for choosing our hotel and please accept our apologies for the issues you had. As indicated in your review, when Management was made aware of the issues they addressed them through the 3rd party booking agency. We certainly take Customer Service very seriously and the incident you encountered with the Front Desk staff is being addressed.... More 

MEMPHIS, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I came in town, I looked at 3 different hotels before finding Best Western Plus. I was impressed with the price and overall look & comfort of this place.. The only thing I could complain about is the key cards kept needing to be magnatized everyday. The bed could be better, felt like more of a wrestling match spring... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Kimberly/Tommy F. We are thrilled to hear you selected our hotel after looking at others! The hotel sells itself once guests walk in the door. The time and money just put into the renovations is evident from the front-door throughout the hotel. We have investigated the issue with the key cards and one of the programmers was returned to... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in February for business. The breakfast is served hot with a good variety of items. The lounge at the front is very nice and shows allot of potential as a great evening lounge for guests. I had a small hiccup with a housekeeper thinking I smoked in my room , however after posting on trip advisor Tonya... More 

Was this review helpful? Yes 2
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Jessica (czechmex1008), Thank you so much for sharing on Trip Advisor your comments about your positive experience and for the information you provided me during the research of the issue you encountered. When we say we are going to research an issue we do just that: we review tapes, talk with Department Heads/Department Staff, review reports, etc. to rectify... More 

Lytham St Anne's, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, adjacent to major roads with good ease of access to local attractions. Nice to have a hotel with a bar. Although the hotel information states there is a restaurant, it is really just food served in the bar (or it was when we visited). Outdoor pool was great (for the kids!). Most of the staff are very nice,... More 

Was this review helpful? Yes 1
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Lynn M., Thank you so very much for your very positive comments and for selecting the newly renovated full service Best Western Plus Dallas Hotel & Conference Center! Your comments will be shared with the staff and Kudos given. As you mentioned, our access to many major thoroughfares is excellent, we do have a bar that has a full... More 

Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found the staff very friendly and willing to make our stay enjoyable. The room was comfortable,clean and quiet. The bed was also comfortable. The breakfast was also very good. I thought that we got the room for a pretty reasonable price, especially taking into consideration the location in Dallas.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Joe M. Thank you so much for your review and for selecting the full service Best Western Plus Dallas Hotel & Conference Center. Your positive comments regarding the staff, the room, the cleanliness, the bed, the breakfast, and the location are appreciated. We are very happy you felt pleased with the hotel and comfortable during your stay. We hope... More 

Tyler, United States
1 review
5 of 5 stars Reviewed March 30, 2015

From the moment i arrived up to my departure- I liked the whole atmosphere of the hotel and also the friendliness of the staff. I was looking for a hotel for the weekend as i was attending a wedding- I am glad to have booked here, as the whole experience was great. I highly recommend it to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tonya G, Director of Sales at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Maria H., Thank you so much for your review and for choosing the newly renovated full service Best Western Plus Dallas Hotel & Conference Center! This is the experience we strive to provide all guests with and are so happy you experienced it and shared it. Have safe travels! More 

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