Normally I love best westerns but this one left a sour taste in my mouth. Earlier this year my fiancé and I bought a coupon to stay at this hotel. Upon arriving there was construction everywhere at the hotel. The lobby was dirty with debris and construction could be heard from every place. We were placed in a small room... More

Is a good hotel. The structure inside the building looks like antique, with a library in the looby, where you can sit to waith for the bar or restaurant to open. The rooms are of a regular size. The bathroom different. The ac works fine. Has a fridge and microwave. The breakfast they serve is spectacular. Restaurants close by. The... More

The room was clean, which is most important. It was cramped and showed it's age a bit. After checking in, I expected the elevator to be nearby. It was on the far end of a long hallway. Not to mention, there was some construction/renovation going on, which makes maneuvering with a luggage cart quite interesting. Overall, it wasn't bad. Definitely... More

Had Hugh wedding at hotel, all our family stayed here. Room service lady was outstanding, food was perfect, ordered drinks in the bar, bartender Andrea fast, efficient, drinks were marvelous. Front Desk had all our keys ready, so easy. We will be back in few months for birthday party.

Stayed there four nights, it was great!!!!! Everything was on point, service was very helpful.I stayed in a king suite I would like to know what type of mattress I slept on, the lady tried to help me, but wasn't sure what type of mattress it was. Anybody who's anybody should stay there.

Had my ex-girlfriend visit Dallas a few months ago, ended up staying there with her. The first night they did not have the non-smoking room she reserved at least 6 months before, they were apologetic, but we ended up sleeping in a smoking room. Very disappointed by that circumstance. After that the stay was ok. Clean room, good service, they... More

Great staff, great food, service was good and love the new improvements. Cannot wait until the hotel is done. Omgg they even have a cool sweet shop with so many items available for the guests. Love the flat screen tv's, new business center with so much privacy!!!!

Not sure what everyone's problem is....sure, the entrance is a little tricky. Hint: it's behind McDonalds. But the hotel room was very clean and updated. The King bed was comfy with awesome pillows and a nice comforter. Everything was working. The large flatscreen TV didn't have HD channels, but a nice TV, all in all. Loved the oversized shower head.... More

Nice rooms and very nice breakfast- great chef! However we had such trouble finding out how to get into town without a car. The reception ladies we asked didn't know and were not overly helpful at all. A very helpful guest could tell we were struggling and told us about the DART trains and buses! This was never even mentioned... More