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BEST WESTERN PLUS Dallas Hotel & Conference Center

3.0 of 5
8051 LBJ Fwy, Dallas, TX 75251
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BEST WESTERN PLUS Dallas Hotel & Conference Center
Ranked #47 of 190 hotels in Dallas
4.0 of 5 stars 204 Reviews
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204 reviews from our community

Traveler rating
    76
    63
    28
    18
    19
See reviews for
Families
24
 
Couples
42
 
Solo
36
 
Business
74
 
What travelers say
  • Very nice(6)
  • Front desk staff(5)
  • Wireless internet(5)
  • Breakfast buffet(5)
  • Maintenance man(4)
Date Rating
Katy, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW
3
people found this review helpful

I can't think of something that I could complain about. Room was very clean and nice, comfy bed, good size, fridge.microwave,coffee maker, etc. Breakfast buffet is excellent, with plenty of yummy options. The front desk staff is courteous, knowledgeable and very helpful. If you're looking for something in this price range you surely won't regret going there. More

Was this review helpful? Yes
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
May 24, 2012

Dear Traveler, We're thrilled to receive your high praises! Thank you for taking the time to leave your feedback for other travelers. I will take great pride in sharing your nice sentiments with the staff. We hope to see you back in Dallas soon! Safe travels! More

Abilene, Texas
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2012
8
people found this review helpful

The room was great. The bed was comfortable. Had 1 king bed, recliner, microwave, fridge, coffers maker, etc. The continental breakfast consisted of pancakes, suasage, eggs, biscuits, muffins, yogurt, fruit, cereal, and a few other things. There's a freeway close by but you cant hear it. The pay per view didnt work and the staff couldnt fix it but that... More

Was this review helpful? Yes
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
May 11, 2012

Dear Traveler, Thank you for your review. We love hearing from our satisfied guests. I apologize for the pay per view system but appreciate your thorough and honest description of all of our amenities. We appreciate your business and hope you'll be back. Safe travels! More

Houston
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 4, 2012
8
people found this review helpful

Clean rooms w/ plenty of space and the front desk guy Francisco could not have been more helpful! We were there when some dance competitions were there and it WAS crowded, BUT they did not disappoint. Thanks! More

Was this review helpful? Yes
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
May 11, 2012

Dear Traveler, Thank you for taking the time to leave your review. It' so good to hear that you were satisfied and had all your needs met, even amongst the chaos of the dance groups. We appreciate your comments towards Franciso and will be happy to share your kind words. We hope to see you back here in the future.... More

Mary Esther
1 review
2 of 5 stars Reviewed April 22, 2012

Booked this hotel because it came up on the list of hotels near DFW. If you call 25 miles close then I guess it is. First, they don't provide shuttle service. Unless you call you won't know this. Second, when you tell one of the cabs outside the arrivals terminal were you want to go you get a quote for... More

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HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
April 24, 2012

Dear Traveler, It sounds like you're disappointed that the hotel was not in the location that you needed to be. It's always a good idea to look at a map first because travel sites use various methods to organize their list of hotels, and this has nothing to do with the individual hotel. I do apologize that the Night Manager... More

Kutztown, Pennsylvania
Top Contributor
752 reviews 752 reviews
Reviews in 226 cities Reviews in 226 cities
761 helpful votes 761 helpful votes
3 of 5 stars Reviewed April 7, 2012

This place does not live up to the reviews we read. There were too many things that displeased us during our stay. Room key did not work a number of times, exercise room was closed, fridge in room kept freezing everything, cable on old TV did not have channels listed--HBO, PBS, you have to walk about 75 yards from the... More

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See 4 more reviews by Pnemiller for Dallas
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
April 17, 2012

Dear Traveler, We're sorry to hear about the frustrations that kept you from enjoying your stay. We will try to improve on the matters that are within our control and appreciate you taking the time to give your feedback. Safe travels. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2012
1
person found this review helpful

I had my room double booked by mistake. At 1:30am some stranger walked in on my wife and I sleeping. Me being a 4 time war veteran, I literally almost killed a stranger for something that the hotel was responsible for. When I got downstairs the manager told me that I coul either check out right then and get a... More

Was this review helpful? Yes
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
April 17, 2012

Dear Traveler, We are very disturbed by your experience and are investigating the personnel and circumstances that lead to this. We sincerely apologize for the situation and are re-visiting our operations practices to prevent such occurences in the future. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 4, 2012
2
people found this review helpful

My husband and I were in our room asleep when someone walked into our room saying it was there's. Our room was over booked!!!!! The manger was unhelpful and said that if we wanted to check out then we could but that's the only way we could get our money back. My husband is an iraq war veteran and almost... More

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Greenville, Texas, United States
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 30, 2012
17
people found this review helpful

Everyone made us feel welcome and it was a beautiful place. Our room was very clean and was ready for us when we arived and was fully stocked with everything we needed. When we called down to the desk they answered all our questions and were very helpful. When we called for room service they had our food at our... More

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wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 28, 2012
18
people found this review helpful

Very happy with our stay. The staff is amazing. The room was small. However the breakfast buffet was excellent. I want the recipe for the homemade salsa for the eggs very good. Jamie the maintenance man was amazing. I forgot my purse by the pool and he got back to me safe. Essentially saving our whole trip and a lot... More

Was this review helpful? Yes
HIG110, Guest Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
March 30, 2012

Dear Phillips, We are always try the best to maintain our service and employees' quality. And we are so glad our efforts got positive effects as you loves us so much. Thanks very much for your comments and hope to see you back soon. More

Mayfield Heights, Ohio
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 27, 2012
17
people found this review helpful

I have stayed at this Best Western several times through Hotwire. The hotel is a little older, it used to be a Wydnham, but that does not take away from the experience. It is well maintained with clean and comfortable rooms, a small but fair workout room, exterior pool and the best free breakfast in the metroplex. The hotel offers... More

Was this review helpful? Yes
HIG110, Public Relations Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review
March 30, 2012

Dear Guest, We are so glad you love to stay with us and we greatly appreciate your praise of our services. Hope will see you back and stay with us again. More

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Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

  • Best Western Dallas
  • Best Western Dallas Hotel
  • Dallas Wyndham
Address: 8051 LBJ Fwy, Dallas, TX 75251
Price Range: $

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BEST WESTERN PLUS Dallas Hotel & Conference Center
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