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All 188 Dallas hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   10835 Composite Drive, Dallas, TX 75220
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Ranked #108 of 188 hotels in Dallas
A recent review
3 of 5 stars reviewed 6 days ago
austinbiker Cedar Park, Texas
  • Overview
  • Reviews (76)
  • Photos (13)
  • Amenities
  • Room tips (13)
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76 people have reviewed this hotel

Traveler rating
    14
    23
    20
    11
    8
See reviews for
23
11
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Cedar Park, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were disappointed when we checked in because we had reserved the jacuzzi suite and it was not available. I am glad that this property is being updated but it would have been easy to let me know the room I reserved was being remodeled. The pool and hot tub were also being remodeled. The staff was friendly and helpful... More

Was this review helpful? Yes
Mike O, Manager at Comfort Inn & Suites, responded to this review

Hello austinbiker, Thank you for bringing this to my attention. Please accept my sincere apologies on failing to meet your expectations. We value you and your business and would like to offer you a discount for the next time you come. Please email me your information and I will look for it in our system so I can make a... More

Georgetown, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The photos from the website presented differently from what we got. This is clearly an older hotel, the rooms were in need of update. The tile in the elevator were in need of repair and replacement. The bathroom floor tiles were unclean. The swimming pool and hot tub was closed due to repair. I was aware of it however it... More

Was this review helpful? Yes 1
Louisburg, Kansas
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

We thought this hotel was fairly nice, although you can tell it has seen better days. It appears they are in the process of re-furbishing it, but it still has that 1970's or 1980's feel to it. We stayed here as it was in close proximity to some relatives that live in Dallas, but we would probably not have chosen... More

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello mlkueser, Thank you for taking the time to respond to our survey. You're feedback is greatly appreciated and thank you for your patience as we undergo our renovation. Unfortunately, we cannot do anything about our location as we can about our service and I am glad to hear your stay was great. Give us another chance in the near... More

Texarkana, Texas
2 reviews
3 of 5 stars Reviewed June 17, 2014

This is an older hotel that is being remodeled in some areas. Staff was very friendly and helpful. Its located next to a couple of gentlemen's clubs but there was no problems from that. i probably wouldn't want to take my family there because of the clubs. The bed was pretty hard and the room was dark due to some... More

Was this review helpful? Yes
Mike O, General Manager at Comfort Inn & Suites, responded to this review

Hello Lee S, Thank you for taking the time to participate in our on-line survey. I am glad to hear your stay went great! I will share this with the rest of my staff in order to reinforce our commitment to guest satisfaction. Like I have said in the past, we cannot help our location and what this area looks... More

Dallas, Texas
1 review
3 of 5 stars Reviewed April 30, 2014

The staff was very friendly and helpful. This is an older Hotel and has been refurbished but not bad at all for the price. There are numerous men's clubs in the area, and didn't see or hear any activity that may have filtered from having the "clubs" near by. There is an very clean indoor swimming pool, and there are... More

Was this review helpful? Yes
Dutt P, Manager at Comfort Inn & Suites, responded to this review

Hello orutra60, Thank you for taking the time to participate in our on-line survey. We are in the process of renovating and some rooms look refurbished while we wait for the new furniture to arrive. Thank you for your patience during this time and I am glad to hear that you had a pleasant stay with us, we hope to... More

Russellville, Arkansas
1 review
3 of 5 stars Reviewed March 27, 2014

It's clear this is an old hotel trying to be refurbished. The staff works hard to compensate, but the aged hotel, the location (a night club/gentlemen's club nearby), etc. makes this questionable for families. It is also located in the middle of tons of road construction. But it is a good value for the price.

Was this review helpful? Yes
Shreveport, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 23, 2014

When I arrived, they had me a room next to the elevator, so I asked to be moved, because I hate listening the elevator all night long. So they moved me to another room, which the smell of fresh paint just about overwhelmed me, plus the smoke detector was chirping. So again they moved me to another room. This room... More

Was this review helpful? Yes
Dallas, Texas
1 review
2 of 5 stars Reviewed March 23, 2014 via mobile

The lady at the desk was horrible. Very rude. Had family and requested to have rooms close to each other. Her response was "There are NO requests!" The rooms are old and some smell of smoke even though they were no-smoking. Was not pleased here.

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello buddiesonroad, Thank you for taking the time to participate in our on-line survey. I would like to apologize on behalf of my staff, she should have accomodated you and not stated that we did not see that request on your reservation. I will most definitely train them better so this does not happen in the future. We were a... More

Springfield, Missouri
1 review
2 of 5 stars Reviewed February 19, 2014

I will start off by saying the outward appearance will fool you. The rooms were much older than any other comfort inn and suites that we have stayed at, the tub was dirty, the coffee pot was dirty and broken, the towels were scratchy and the breakfast was mediocre. The night staff was unfriendly but the morning staff was better,... More

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello Billie R., Thank you for taking the time to participate in our on-line survey. On behalf of my entire staff I would like to apologize for failing to meet your expectations. I am truly sorry that you had that experience staying with us. We do know that our hotel is modernly behind that is why we are moving to... More

Enumclaw, Washington
Top Contributor
86 reviews 86 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed February 16, 2014

We had made reservations through choice thinking we had guaranteed reservations. At 830pm we called to make sure letting them know we were still in transit to find out they had given our room away but would give us a different one. With Wyndham we have never experienced that. Thankful they still ha a room since they said their full.... More

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello dd1984, Thank you for participating in our on-line survey. I deeply apologize for your experience at our hotel and will make sure to train our staff better at assigning rooms. However, we were very busy that day due to the Valentine holiday but again, I will share this with the staff to reinforce our commitment to all of our... More

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Additional Information about Comfort Inn & Suites

Address: 10835 Composite Drive, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Hotel Dallas
Comfort Inn And Suites
Dallas Comfort Inn
Comfort Inn Dallas

13 photos of this hotel

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Pool/beach area (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
All spacious guest rooms come equipped with microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Some rooms feature whirlpool bathtubs. Non-smoking rooms can be requested.After a busy day of work or play, enjoy a refreshing swim at the indoor pool and a relaxing soak in the hot tub.Business travelers to this Texas hotel will welcome additional conveniences like the business center, in-room desks and access to copy and fax services. The on-site boardroom can accommodate up to 12 people.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites I-35/Walnut Hill the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!The next time your travels bring you to Dallas, Texas, the Comfort Inn & Suites I-35/Walnut Hill hotel offers you ideal accommodations, affordable rates and service with a smile. ... more   less 
Number of rooms
85

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