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Comfort Inn & Suites

2.5 of 5 10835 Composite Drive, Dallas, TX 75220
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82 reviews from our community

Traveler rating
    15
    24
    23
    12
    8
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24
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Crosby, Texas
2 reviews
3 of 5 stars Reviewed November 6, 2014 via mobile

It is 5:40 am, it is still dark outside and there are no outside lights on...not even under the canopy! It might have something to do with the remodel but the perimeter lighting should still be on. The room doors are very heavy, so if you are older or very small in stature, like I am, you will have to... More 

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Pleasanton, California
Top Contributor
73 reviews 73 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed October 27, 2014

Let's start with the positives... King suite was very spacious. It had a separate living room and bedroom. Fridge and microwave were available Bed, pillow, sheets, and comforter were comfortable and clean Breakfast is typical Comfort Inn stuff like scrambled eggs, sausage, waffle. Maintenance came very quickly to address the TV and WIFI connectivity issues Staff were generally friendly. Negatives:... More 

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Amarillo, Texas
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 5, 2014

I stayed at the Comfort Inn, Walnut Hill, Dallas with my son for one night. Had room 415 which I would not recommend due to being across from the elevator. The workout room is needing upgrades also with their treadmill. This room did not have a hair dryer, but had a coffee maker. That was worth it all!

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Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2014

We booked this room on travelocity, the reviews were so, so and good reviews so my expectations were not super high for this hotel. BUT! when you are remodeling your hotel it's a great thing to advertise as such that there is remodeling going on so that guests are aware before showing up to find out. Check in was a... More 

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Lawton, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

We had a very plesant experience at this hotel. From the beginning the front desk attendant was courteous and attentive. The room was clean but a bit dated. Overall for the price and location its a bargain.

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San Diego, California
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

I was in town for a week on business and from check in to check out I was pleasantly surprised at the level of excellence that this hotel provided. The front desk staff, morning, afternoon, and evening were very professional and genuine when it came to assisting me with all my questions and needs. The suite was very clean, spacious,... More 

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Cedar Park, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 22, 2014

We were disappointed when we checked in because we had reserved the jacuzzi suite and it was not available. I am glad that this property is being updated but it would have been easy to let me know the room I reserved was being remodeled. The pool and hot tub were also being remodeled. The staff was friendly and helpful... More 

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Mike O, Manager at Comfort Inn & Suites, responded to this review

Hello austinbiker, Thank you for bringing this to my attention. Please accept my sincere apologies on failing to meet your expectations. We value you and your business and would like to offer you a discount for the next time you come. Please email me your information and I will look for it in our system so I can make a... More 

Georgetown, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

The photos from the website presented differently from what we got. This is clearly an older hotel, the rooms were in need of update. The tile in the elevator were in need of repair and replacement. The bathroom floor tiles were unclean. The swimming pool and hot tub was closed due to repair. I was aware of it however it... More 

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Louisburg, Kansas
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

We thought this hotel was fairly nice, although you can tell it has seen better days. It appears they are in the process of re-furbishing it, but it still has that 1970's or 1980's feel to it. We stayed here as it was in close proximity to some relatives that live in Dallas, but we would probably not have chosen... More 

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello mlkueser, Thank you for taking the time to respond to our survey. You're feedback is greatly appreciated and thank you for your patience as we undergo our renovation. Unfortunately, we cannot do anything about our location as we can about our service and I am glad to hear your stay was great. Give us another chance in the near... More 

Texarkana, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed June 17, 2014

This is an older hotel that is being remodeled in some areas. Staff was very friendly and helpful. Its located next to a couple of gentlemen's clubs but there was no problems from that. i probably wouldn't want to take my family there because of the clubs. The bed was pretty hard and the room was dark due to some... More 

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Mike O, General Manager at Comfort Inn & Suites, responded to this review

Hello Lee S, Thank you for taking the time to participate in our on-line survey. I am glad to hear your stay went great! I will share this with the rest of my staff in order to reinforce our commitment to guest satisfaction. Like I have said in the past, we cannot help our location and what this area looks... More 

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Additional Information about Comfort Inn & Suites

Address: 10835 Composite Drive, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Hotel Dallas
Comfort Inn And Suites
Dallas Comfort Inn
Comfort Inn Dallas

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