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All 187 Dallas hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   10835 Composite Drive, Dallas, TX 75220
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54%
Ranked #107 of 187 hotels in Dallas
A recent review
3 of 5 stars reviewed 3 weeks ago
785GregS Russellville, Arkansas
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72 people have reviewed this hotel

Traveler rating
    15
    23
    15
    11
    8
See reviews for
22
10
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19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Russellville, Arkansas
1 review
3 of 5 stars Reviewed 3 weeks ago

It's clear this is an old hotel trying to be refurbished. The staff works hard to compensate, but the aged hotel, the location (a night club/gentlemen's club nearby), etc. makes this questionable for families. It is also located in the middle of tons of road construction. But it is a good value for the price.

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Shreveport, Louisiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I arrived, they had me a room next to the elevator, so I asked to be moved, because I hate listening the elevator all night long. So they moved me to another room, which the smell of fresh paint just about overwhelmed me, plus the smoke detector was chirping. So again they moved me to another room. This room... More

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Dallas, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The lady at the desk was horrible. Very rude. Had family and requested to have rooms close to each other. Her response was "There are NO requests!" The rooms are old and some smell of smoke even though they were no-smoking. Was not pleased here.

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Springfield, Missouri
1 review
2 of 5 stars Reviewed February 19, 2014

I will start off by saying the outward appearance will fool you. The rooms were much older than any other comfort inn and suites that we have stayed at, the tub was dirty, the coffee pot was dirty and broken, the towels were scratchy and the breakfast was mediocre. The night staff was unfriendly but the morning staff was better,... More

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello Billie R., Thank you for taking the time to participate in our on-line survey. On behalf of my entire staff I would like to apologize for failing to meet your expectations. I am truly sorry that you had that experience staying with us. We do know that our hotel is modernly behind that is why we are moving to... More

Enumclaw, Washington
Top Contributor
81 reviews 81 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed February 16, 2014

We had made reservations through choice thinking we had guaranteed reservations. At 830pm we called to make sure letting them know we were still in transit to find out they had given our room away but would give us a different one. With Wyndham we have never experienced that. Thankful they still ha a room since they said their full.... More

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello dd1984, Thank you for participating in our on-line survey. I deeply apologize for your experience at our hotel and will make sure to train our staff better at assigning rooms. However, we were very busy that day due to the Valentine holiday but again, I will share this with the staff to reinforce our commitment to all of our... More

Bethany, Oklahoma
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 20, 2014

I should have known, after passing the Gentlemen's Club nearby, that this hotel would be nothing but trashy. When I walked through the automatic sliding glass doors with my luggage, they actually closed on me. Then my sinuses were assaulted by the pungent chlorine smell which burned my nostrils. After having to wait 15 - 20 minutes to check in,... More

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Dear SouthernTravelerGal, Thank you for participating in our survey. I am very sorry you had to go through that ordeal at our hotel. I know it is not a consolation but it sounds as if you experienced the worst of the worst and I am deeply sorry about that. We have talked to our working crew to scale down on... More

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed January 20, 2014

This is a very good value. It is nicely appointed with a friendly and responsive staff. It is clean and contains a whirlpool, an indoor swimming pool and workout center. All are handicap accessible. The breakfast is excellent with bacon/sausage, biscuits and sausage gravy, eggs/omelets, waffles, juice, cereal, coffee, bread, bagels, Danish, yoghurt, and fresh fruit. There are some minor... More

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Dear Mr. Mark O., Thank you for taking the time to participate in our on-line survey. I am very glad to hear you enjoyed your stay. I will share this with our staff to reinforce our commitment to providing all our guests with an exceptional service. I do admit we need minor improvements and that is one of the reasons... More

Altoona, Iowa
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 12, 2014

Spent three nights at this hotel in early January. Noticed a small wrapper, plastic bottle cap and red coffee stir stick on the hallway floor the night I checked in. All three pieces of trash where still there when I checked out. Also noticed a few crackers on the floor of the elevator everyday. Room was pretty clean. Just wonder... More

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Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Dear Russell M., Thank you for taking the time to respond to our on-line survey. I am very sorry that we failed to exceed your expectations and I will bring this to the attention of our housekeeping staff. Thank you for letting us know in order to provide a better experience for all of our guests. Hope you come back... More

Euless, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2014

My husband and I stayed here for New Years Eve because we were attending Colette next door. The lobby is charming, but the guy that checked us in was NOT friendly; he never cracked a smile. The most annoying thing about this hotel is that it only has one single elevator for 4 floors, so we had to wait FOREVER... More

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Dear SSESQ, Thank you for participating in our on-line survey. I want to wholeheartedly apologize for failing to exceed your expectations. I will talk to my staff and address all of your concerns to make sure that does not happen again. We are in the process of renovating and will have all new furnishings and decor, please come back to... More

North Little Rock, Arkansas
1 review
4 of 5 stars Reviewed December 22, 2013

The staff was very friendly and helpful. The room was spacious and clean. The bed was too firm for our tastes, but the rest of the room was great. The hot breakfast in the morning was nice and there were a lot of options including Texas-shaped belgian waffles. We were close to everything in the Dallas-Fort Worth area. It's right... More

Was this review helpful? Yes
Dutt P, General Manager at Comfort Inn & Suites, responded to this review

Hello Lesley M., Thank you for taking the time to participate in our on-line survey. Also, thank you for the directions tip, some people have a hard time finding us even when they use GPS. Now I know what to tell them next time. I am glad you enjoyed your stay with us and I am very happy to inform... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn And Suites
Comfort Hotel Dallas
Comfort Hotel
Dallas Comfort Inn
Comfort Inn Dallas
Address: 10835 Composite Drive, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 187 hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
All spacious guest rooms come equipped with microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Some rooms feature whirlpool bathtubs. Non-smoking rooms can be requested.After a busy day of work or play, enjoy a refreshing swim at the indoor pool and a relaxing soak in the hot tub.Business travelers to this Texas hotel will welcome additional conveniences like the business center, in-room desks and access to copy and fax services. The on-site boardroom can accommodate up to 12 people.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites I-35/Walnut Hill the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!The next time your travels bring you to Dallas, Texas, the Comfort Inn & Suites I-35/Walnut Hill hotel offers you ideal accommodations, affordable rates and service with a smile. ... more   less 
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