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Hilton Dallas Park Cities

#28 of 193 Hotels in Dallas
Certificate of Excellence
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5954 Luther Lane, Dallas, TX 75225
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1 room 1 guest
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Hilton Dallas Park Cities
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360 Reviews from our TripAdvisor Community

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Traveler rating
    173
    116
    40
    26
    5
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93
64
21
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (360)
  • Mar-May only
    (94)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (75)
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    (80)
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5 of 5 stars Reviewed yesterday NEW

I booked this place for my parents when they came in town to visit me and they loved it! Very convenient location & the concierge was extremely accommodating! It's about a 20-25 min drive from DFW and about 10 minutes from Lovefield. I would definitely recommend it to anyone visiting Dallas.

Review collected in partnership with Hilton Hotels & Resorts

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Houston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This trip was a celebration of 46 years of marriage. The hotel staff went out of their way to make sure our stay was a memorable one. The oustanding attitude and service from the entire staff was amazingly refreshing in today's world. It was worth every penny!

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had the executive room which was very spacious. The shower was very powerful and we really enjoyed that. Our maids were very nice and kept everything very clean (I would say one of the best housekeeping services). We had semi breakfast with a small variety in the executive floor and snacks in the afternoon. The food variety was average... More 

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Shelly C, Director of Sales at Hilton Dallas Park Cities, responded to this review

Dear Eileen B, We sincerely appreciate your comments and sharing your experiences while visiting Hilton Dallas Park Cities. This helps us continue to improve and remain a top hotel choice to travelers. We hope to see you again on your next trip. Kindest regards, Shelly More 

pittsburgh, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Hotel was very nice, pleasant check in, upgraded to a Suite. Hotel was in a great location. Everybody was very polite. I had breakfast in the hotel and ordered the eggs benedict. they were served on raison bread. it was terrible. do not waste your money on this culinary experiment.

Review collected in partnership with Hilton Hotels & Resorts

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MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Dear Nicholas J. Thank you for your feedback for our team will appreciate your recognition and I am glad you enjoyed the upgrade. It is always nice to be surprised with one. I am sorry you did not enjoy the bread pudding alternative to the Egg Benedict. This feedback will be shared with our culinary teams and will be taken... More 

Tucson, Arizona, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was great. Had a nice room that was very modern with plenty of space to get work done, bed was very comfortable. The hotel is near lots of restaurants and the one inside the hotel was very good as well. I just wish the valet parking wasn't so expensive each day, as it was practically mandatory in the area.... More 

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MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Dear Chris E, We appreciate you taking time to share your experience. The award winning "Texas Chic" design is loved by all. And if you are planning to stay in North Dallas, our location to Preston Center, University Park and North Park Center can't be beat. Valet parking is part of our full-service experience and is set up to make... More 

Oklahoma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a quick mother/daughter trip to Dallas. Last minute we choose the Hilton. At check-in Sara H helped us she was the sweetest person and went out of her while to make our stay over the top. We were very happy with our room, pool, and the concierge service. We will be back!! Great service very nice!!

Review collected in partnership with Hilton Hotels & Resorts

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Shelly C, Director of Sales at Hilton Dallas Park Cities, responded to this review

We are so pleased you and your daughter enjoyed your stay. Please visit us again the next time you are in town. And thank your for telling us how one of our team members specifically contributed to your experience. We hope to see you again soon. Sincerely, Shelly More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel and I was happy with my room and stay. When I got home I realized I had left my phone charger at the hotel. This was an expensive, high quality charger or I wouldn't have been upset that I left it. I called the hotel the next day. They logged all of the information and... More 

Was this review helpful? Yes
MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Dear Mstarrk23, Sorry for the delayed response. We wanted to be sure we did a thorough investigation and it took longer then expected. In looking back, we will do a better job of communicating. I understand that we have been in touch about your lost cord. Thank you for your feedback. We take all of our guests feedback very seriously.... More 

Saint Louis MO
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is consistently friendly. The service is always above par. We started here as SMU parents and won't stay anywhere else but here. Easy access to Love Field. Easy walk to several restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Great information to share Robert P. Our location, in proximity to SMU and Love Field, does make our Hotel a great choice. Thanks for your continued loyality. Always grateful, Michael Hammer michael.hammer@hilton.com More 

Redington Shores, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Park Cities Hilton provided a wonderful experience for my daughter's wedding reception. Ann Cueller can provide anything you can want or need for planning an event. The staff was wonderful and everyone had a super time. You don't have to leave the hotel - pool, bar, restaurant, comfort - it is all there!!

Review collected in partnership with Hilton Hotels & Resorts

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MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Dear Suzanne M, We are thrilled you enjoyed our property. Ann, our Senior Catering Manager, does a fantastic job with Weddibgs and other events that will create memories of a life time. Our Chef McElroy and Banquet Team delivers on all the touch points to exceed expectations, as well. Thanks for your kind words and look forward to your next... More 

Kingston PA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Always have enjoyed this hotel for our business trips. Really don't get to stay long or enjoy the amenities, but the bed are comfortable and I love all of the pillows ! Always have a nice nights sleep.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MAHDallas, General Manager at Hilton Dallas Park Cities, responded to this review

Nancy H, Thank you for sharing your experience and being so loyal. We will continue to earn your business. Sincerely, Michael Hammer michael.hammer@hilton.com More 

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