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Hilton Dallas Park Cities

#38 of 197 Hotels in Dallas
Certificate of Excellence
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5954 Luther Lane, Dallas, TX 75225
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1 room 1 adult
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Hilton Dallas Park Cities
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429 Reviews from our TripAdvisor Community

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Austin, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel is very nice and located in a great part of Dallas -- near excellent shopping and restaurants. Service is excellent! The hotel restaurant was great for breakfast and the fitness center is very nice. You can walk to great shopping and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rick R
Austin, Texas
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very good, upscale Hilton property, convenient to the downtown, uptown, Park Cities and LBJ corridor areas. It's just off the Tollway so you can also get to a lot of places in north Dallas/Plano/etc. fairly quickly. The rooms are very nicely appointed. The bar is pretty nice as well.

Helpful?
Thank FalconTx
xiamen, China
1 review
3 of 5 stars Reviewed 6 days ago NEW

The fist night, the room is in 2nd floor and just on top of the front gate, it is a little it noise, the next morning i asked the front dest to block and room in higher floor and packed my laggue and put in the front dest, they promised to do it, but when i came back in the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Addie X
1 review
4 of 5 stars Reviewed 1 week ago

I came to town for business appointments during the day, and an evening work event, all in the Park Cities. This hotel is in the most perfect location, is beautiful AND cozy, and the staff very helpful. Would stay here again because of that; however, the mattress was tooooo hard and I could not sleep well. Maybe it's time for... More 

Helpful?
Thank Karen W
Oklahoma
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed four days and three nights for a business conference. On the positive side: beautiful modern design, professional and courteous check-in staff, comfortable bed, thick white towels, free wifi and well-designed rooms. On the negative side: no shampoo in the room upon arrival (I found a cleaning lady and she gave me one from her cart), they forgot to... More 

Helpful?
Thank buenviajeOK
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is located near restaurants and shopping that we are interested in. Service and rooms both really good. Especially liked the pre-arrival check-in where we could choose the room we wanted. Then when we arrived, we just had to stop and pick up our key. Valet parking is required but very helpful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank janreed3
Mankato, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

It was my first time in Dallas and staying at this hotel. I have to say the gentleman who checked me in was amazing. I believe he was from Charleston. He explained everything clearly and professional. I had questions for him, but he wasn't from there, therefore he didn't know. He went out of his way to get me the... More 

Helpful?
Thank learjet50004
Dallas, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Dirty rooms, terribly uncomfortable beds, everything is overpriced especially valet. $26 a night for them to drive your car like a maniac if they can even find it. waited several times longer than 10 minutes after calling ahead only for them to have the wrong vehicle.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ashley M
henry a, Front Office Manager at Hilton Dallas Park Cities, responded to this review

Dear Ashley M I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and assure you, this will be addressed with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. Thank you, Henry Arevalo More 

Corpus Christi, Texas, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very modern, clean and has fantastic guest service...but the wifi is terrible. I stayed for a week while on business in highland park. Walking distance to some great restaurants and a short drive from the heart of Dallas / SMU. If they would only fix the wifi...constantly disconnected and was terribly slow (both free and paid). Virtually... More 

Helpful?
Thank Chris S
Orange County, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Cosmetics of the hotel are great, but the closer details reveal an old hotel that was remodeled. Nice rooms overall however there is a lingering musty smell from lack of proper ventilation. The linens are clean and the bed is comfortable. It's in a great location for excellent places to eat.

Helpful?
Thank NovemberAlpha
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