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All 189 Dallas hotels

Extended Stay America - Dallas - Coit Road

2.0 of 5 Hotel   |   12121 Coit Road, Dallas, TX 75251
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Ranked #145 of 189 Hotels in Dallas
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55 reviews from our community

Traveler rating
    13
    7
    2
    9
    24
See reviews for
6
4
13
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Extended Stay America - Dallas - Coit Road
See the most recent reviews
Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed March 13, 2013

Right off the bat the best thing about this place is the customer service you get from Bryan. It's right off 635 and Greenville Ave. Not too hard to find and fairly close to a lot of things like WalMart, Braums, Radio Shack, etc. Now I will say a lot of those places seem to be in shall we say... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Ausitn, Tx
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2013

I always stay at this Homestead Suites, Friendly staff, clean rooms, great manager. Central location in the Dallas metro plex. close to 75 and 635, Hospital and Fire station near by, but didn't hear any sirens. The manager takes great pride in her Homestead Suites and great customer service is hard to find, this is one reason I stay here.

Was this review helpful? Yes 1
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for your great review of our property. It's great to hear that our staff made you feel at home during your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 5, 2013

1. The hotel is just across the street from a fire station and near a hospital emergency room. Don't expect to get much sleep because there are sirens 24/7, sometimes a siren every few minutes. 2. The hotel will charge you a $75.00 deposit even if you book with a credit card, and the refund will only show up days... More

Was this review helpful? Yes 2
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that we did not meet your expectations. Please accept my apology. To prevent this from happening again, we are reviewing our communication process at the front desk as well as ensuring better compliance of our House keeping Process. Thank you again... More

Apex, North Carolina, United States
1 review
5 of 5 stars Reviewed December 21, 2012

Terry Brown, I am not sure where to start. She is so wonderful. She loves her job and it show in how well she treats her guest. She maded sure we had everything we needed for our stay. She goes out of her way to make you feel like it was her house that we where staying in. She is... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for your great review of our property. It's great to hear that our staff made your feel at home during your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Augusta, Georgia
1 review
4 of 5 stars Reviewed December 17, 2012

I stayed at this hotel for a week and it was a great experience. The hotel staff was very help and responsive to my questions and concerns. Facility was kept very nice and clean and I would recommend for another stay for business or personal travels.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you felt your stay with us was great. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Dallas, Texas
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 27, 2012

i stayed at this hotel for a week in march. the hotel is just off the 75 freeway and is only 9mi from downtown dallas and that is the only plus i can think of. the stairs leading to the hotel were dirty and the room was cramped. i used to get out to work at 6.30am and come back... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for your recent review of your stay. It appears that your stay did not meet your expectation. We continually work to improve our hotel, so I really appreciate your review. If you have any additional feedback, please reach out to me at crd@extendedstay.com. We hope that you will give us the opportunity to provide you with a better... More

Tyler, TX
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 17, 2012

My goal here is not to bash this facility, as it has the potential to be great. I want to give a fair and balanced review: I reside here and yes, like the previous post mentioned, the exterior of the facility is being updated and does look nice. It is also nice and quiet, I sleep well at night save... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed about the level of Management Performance. Please accept my apology. In response to your feedback, I am sharing your Response with the Hotel Manager. I am grateful for the feedback you provided so we are able to continually improve our... More

Dallas, Texas
Top Contributor
50 reviews 50 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 16, 2012

For the last year or so I've been staying here for several days each month. The property improves with every stay. There seems to be little employee turnover, and I'm greeted (by name) by the same people each time I check in. There's been an aggressive clean up/paint up/fix up program during the last six months, so the place looks... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for taking the time to write a review of your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Addison, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
1 of 5 stars Reviewed September 7, 2012

I made reservations at this place, in part because I got a really cheap rate. My plan was to stay here for 3-4 months while I relocated to Dallas.I reserved a non-smoking room but when I showed up they were unable to accommodate. They stuck me in a smoking room and said I could check on my own each day... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Coit Road, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I do appreciate the opportunity to reply to your concern. Unlike traditional hotels, many of our guests leave their departure... More

1 review
4 of 5 stars Reviewed July 27, 2012 via mobile

The price is a good deal for your stay. And the location was wonderful ..they also upgraded my television on my stay so that was a PLUS..I hope soon they will put new bedding cuz the bed was a little hard......but Liked I said the hotel is right where you want to be..........I will recommend to my business partners.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Coit Road, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We are totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We... More

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Additional Information about Extended Stay America - Dallas - Coit Road

Address: 12121 Coit Road, Dallas, TX 75251
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Coit Road 2*
Number of rooms: 133
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Also Known As:
Homestead Studio Suites Dallas - North - Park Central Hotel Dallas
Homestead Suites Dallas
Homestead Dallas
Dallas Homestead Suites

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