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Park Inn by Radisson Dallas-Love Field

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1241 West Mockingbird Lane, Dallas, TX 75247 (Formerly Radisson)
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Park Inn by Radisson Dallas-Love Field
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Park Inn by Radisson Dallas-Love Field
Park Inn by Radisson Dallas-Love Field
Park Inn by Radisson Dallas-Love Field
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237 reviews from our community

Traveler rating
    34
    23
    52
    66
    62
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44
28
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83
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Tokyo, Japan
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for one night for transit + early flight. Room price was good, fine room, but only 1 set of towels and small. Shuttle schedule was really not sure, I asked at reception but they clearly did not say the time. Shuttle droped by other locations before airport, but took only 10-15 min.

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Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a beautiful building with a nice inside restaurant, bar and shop. The staff is amazing and very responsive. My room had a nice balcony and was nicely decorated. I recommend this hotel to all white collar travelers

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Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

perfect hotel to stay near the airport. Rooms were big and everything was perfect. I recommend to my friend as well he likes it. ..............................................................................

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Juan M, Manager at Park Inn by Radisson Dallas-Love Field, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. More 

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I got this hotel for $42 on a popular price bid site. Big Mistake. Nasty room. NASTY carpet my socks were black. The bed skirt was black!Mold in shower. The closet doors were off the hinges. The pool was drained.I could go on and on about the nasty room. YUCK.

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Juan M, Manager at Park Inn by Radisson Dallas-Love Field, responded to this review

Thank you for sharing your recent experience at our hotel. We want all of our guests to have a comfortable and restful nights sleep. I am sorry if that was not the case for your experience. I am following up on your concerns with our engineering and operations teams to ensure that future guests are not disappointed. We appreciate your... More 

Shillington, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

the rooms are ok by industry standard. the carpet was filthy with stains and stinking. the service was horrible. the night desk clerk was obnoxious and rude. I called the hotel 3 times and spoke to 3 different people to make sure they provided transfer to the building I had my conference in and they said they did. that was... More 

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Juan M, Manager at Park Inn by Radisson Dallas-Love Field, responded to this review

Thank you for taking the time to let us know where we let you down. We are very sorry we did not exceed your expectations but we do appreciate guests like you for letting us know where we need to improve. We apologize for the problems you encountered and we will certainly address them with our front office team to... More 

Longview, Texas
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were greeted by a wonderful gentleman at the front desk but that's about as pleasant as it got. The room was OK, bed was comfortable, but everything looked relatively worn out and run down. Probably wouldn't stay again- thankfully only spent 6 hours total before our flight.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Pool was a cement hole in the ground with no water! Our room smelled, furniture was dirty, carpets covered in stains, sheets had holes, and comforter soiled. The TV was a tube TV over 10 years old and the sound barely worked, no plug for the rusty bathtub, and the room keys needed reprogramming every day. Tried canceling our reservations... More 

Was this review helpful? Yes 1
Juan M, Manager at Park Inn by Radisson Dallas-Love Field, responded to this review

We are very disappointed to hear that you found your stay to be unsatisfactory. Our goal is to make sure every part of your stay is a wonderful experience and we would like to apologize for not providing that to you. We understand how important it is to be comfortable while away from home. We can assure you, your comments... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The room was dirty. Bed sheets were torn. The AC in a he room could not be turned off, the switch was broken. The Pool was closed for repairs without prior notification on beautiful weather days. Room keys were accidentally re programmed. We could not enter the room on the second day. We tried to cancel the last day of... More 

Was this review helpful? Yes 1
Juan M, Manager at Park Inn by Radisson Dallas-Love Field, responded to this review

Thank you for taking the time to express your observations regarding your recent stay with us. Guest feedback is important to us as it's a guide for us to better serve our clients. However, it was certainly disappointing to learn of our failure to meet your expectations in many areas, and I wish to offer my sincerest regrets for your... More 

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