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Holiday Inn Express Hotel & Suites Dallas West

2.5 of 5
4231 Communications Drive, Dallas, TX 75211
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Holiday Inn Express Hotel & Suites Dallas West
Ranked #71 of 184 hotels in Dallas
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31 reviews from our community

    Trip type
Traveler rating
    18
    7
    5
    0
    1
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 30, 2013

This was an excellent trip to Dallas Texas. Everything was clean and the staff was professional. If you want to grab something to eat stay away from the IHOP nearby. That was the worst IHOP I've ever visited!

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Austin, Texas, United States
1 review
1 of 5 stars Reviewed April 25, 2013

I had high hopes for this hotel... It must be rather new and at first glance it looks nice and is well decorated with modern color schemes. The location is pretty convenient to both downtown Dallas and Six Flags, which is why we chose this particular location. My parents are rewards members there and were traveling with us to help... More

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HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review
April 29, 2013

Dear Guest. First I would like to apologize for the issues you had during your stay. Can you please send me more details to my email of when you stayed and what rooms so that i can better assist you. mark @qhotels.us Thank you Mark Shook, CTA General Manager More

Elkins, Arkansas, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2013

This HI still looks brand new. It is probably the cleanest we've ever stayed in (we stay in ~10 IHG properties per year). It was also the first that has ever actually had a priority member check in treat (a bag with fruit, water, and snacks). The gym equipment was nice and clean. The room was large. The breakfast was... More

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See 3 more reviews by Kassie H for Dallas
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review
February 18, 2013

Dear Guest Thank you for your comments on the hotel. I would like to personelly thank you for the great comment on how clean the hotel was. i am sorry about the noise in the hotel. We try to make sure that our guest have the rest that they need. We would like to make this better for you by... More

hr1487
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 25, 2013

As is evidenced by my previous reviews I prefer Holiday Inn Express over most other offerings while traveling on business. This hotel only fell short in one area: the pool/hot tub area was "out of service." I cannot begin to express how much I was looking forward to both of those things and how elated I was to see a... More

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See 3 more reviews by hr1487 for Dallas
Auburn Hills, MI
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2012

Maybe it's just the hotels in the south, however they always seem to be a pleasure to stay at! This Holiday Inn Express screams top notch the minute you step a foot inside of it. We were greeted by a full professional at the front desk who presented us with little gift baskets of water, crackers and an orange. As... More

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Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 4, 2012

We spent a Friday night here following a Rangers game. Everything seemed clean and new. The staff we encountered were very pleasant. The breakfast room was better than most. We would gladly stay here again.

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Fort Smith, Arkansas
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 2, 2012

Great location for Cowboys & Rangers games or downtown Dallas in general. Very clean rooms with dining options nearby. Always top notch service every time we stay at this location. Highly recommended.

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Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2012 via mobile

We stayed here for the Cowboy Classic and had a great time. The hotel appeared relatively new and was very clean. All the staff was great -especially Rudy. Rudy gave us great local suggestions for dinner each night and made sure we had the directions and phone number.

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HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review
September 5, 2012

Thank you so much for staying at our hotel. we hope that you had a great trip and you will be back to see us. We appreciate your review of the Hotel and look forward to seeing you soon. Mark Shook General Manager More

Clarkston, MI
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2012

I stayed one night over Labor Day weekend. The property was new and of course, so was the room. I found it to be very comfortable. Everything looked good and worked. It had easy access off I-20 and had numerous food options at the exit. For the business traveler, this would also be close enough for easy access to downtown.... More

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HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review
September 5, 2012

Thank you for your review of the hotel we hope that when your back in the area you will stay with us again. Mark Shook General Manager More

Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 11, 2012

the place was nice....only one year old, but for some reason the hallways and lobby stayed hot the entire time. rooms were nice and cold, rooms nice......customer service could have been better, front desk could not help me get to the zoo which come to find out was just down the street. the lady did not seem to care. breakfast... More

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HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review
August 14, 2012

I would like to thank you for your comments. This is a great way for me to make the hotel better for all of our guest. I apologize for any inconviance you may have had when you stayed with us. Please feel free to contact me personally when returning to our area so that I can make your stay a... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Dallas West

Also Known As:
Holiday Inn Express Hotel And Suites Dallas West
Address: 4231 Communications Drive, Dallas, TX 75211
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#42 Business Hotels in Dallas
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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