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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

#38 of 191 Hotels in Dallas
Certificate of Excellence
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6055 LBJ Freeway, Dallas, TX 75240
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muskogee, Oklahoma
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We made a family trip to Dallas and loved the location of the hotel! It was very centrally located with a lot of the stuff we wanted to do (2 mins from Galleria, 10 mins from Dallas Zoo, 10 mins from Top Golf, lots of restaurants). Well there's a lot of construction around the hotel. Very confusing and inconvenient! Our... More 

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Louisiana, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay! This was a final stay on our 92 hours of driving on our family road trip. This was a planned stay. I had booked our extra large room in advance. We had room 231, a King Bedroom with 2 queen beds and a sofa bed in the room. You had a choice between a soft or... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Staff there are Great. The Breakfast is Awesome and the Rooms and Services are Excellent . Great Job Holiday Keep up the Great work. This is the Place You Want To Stay. Don't Go to The Grand Hotel you will Hate Your Self For it.

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Austin, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location looks and smells brand-new. Very pleasant and attentive staff. Clean and bright common areas and rooms. A perfect example of what all hotel experiences should be like, whether full or limited service venues. Not the easiest to get to, if you're not westbound on the I635 frontage road. One comment re: breakfast @ HIE in general..... Cinnamon rolls... More 

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Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights during my visit to Dallas , really likes the location , the rooms was very spacious and superbly clean , staffs were so kind and helpful , recommend this hotel to eeveryone coming to Dallas.

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San Antonio, Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

New facility with large rooms. Breakfast room is well service and the offerings are tasty. The entire staff is excellent ... desk, maintenance, housekeeping. We stayed there twice last month and will not hesitate to return.

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McHenry, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

I recently stayed at this hotel while in town to celebrate a relatives wedding which was also held in the hotel. Check in was a breeze even after multiple delays coming into time and me arriving much later then expected. My room was very spacious and nicely decorated. I was surprised to find amenities that I had not had at... More 

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Bentonville, AR
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 20, 2015

I loved this Express as far as the rooms and overall decor went. Nicest room I have ever stayed in at this price point. However I did have an issue they didn't deal with correctly. I accidentally booked for the wrong night and didn't figure this out until I tried to check in. The guy was very nice about it... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear justfine7890, Thank your for leaving us a review regarding your recent experience. It is good to know that you found our rooms and the overall look of our property according to your preference. We always strive to provide seamless service to all our guests and it saddens us to know that this was not the case on your stay.... More 

McLean, VA
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed May 18, 2015

I've previously raved about this property, staying here multiple times both on business and to visit family. Very disappointed with this most recent stay the weekend of May 15-17. Our room had broken items -- no bar in the toilet paper holder, broken hook on the back of the bathroom door. The sheets had a hole in them, and when... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear McLean4, Thank you for being one of our IHG Rewards Club Platinum member and for posting a candid review from your most recent stay. We feel disappointed that you found your stay to be unsatisfactory, especially with the room condition and our staff. We always take our guests' reviews very seriously because these are our driving factors for improvement... More 

Belfast, N.Ireland
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 1, 2015

As this was a holiday inn express, I was not sure what to expect. I had one night here on business and arrived late. The rooms were very spacious and clean although slightly dated. Check in staff were polite and helpful and the hotel in general was very good for the price.

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