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All 188 Dallas hotels

Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

2.5 of 5 Hotel   |   6055 LBJ Freeway, Dallas, TX 75240
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85%
Ranked #36 of 188 hotels in Dallas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
Traceyyt Monette, AR
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108 people have reviewed this hotel

Traveler rating
    65
    27
    9
    2
    5
See reviews for
35
14
3
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Monette, AR
Top Contributor
88 reviews 88 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for three nights while in town for a workshop at TWU. I was traveling with 6 high school students. We all enjoyed our stay here. The bed was one of the most comfortable I've ever slept in, and the place was very clean and quiet. The only negative would be the fitness center. It's small, which didn't... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Traceyyt, Thank you for taking the time to let us know about your recent stay at the Holiday Inn Express North Dallas at Preston. We are sorry to hear that you experienced some trouble with the equipment and door to the fitness center. We will certainly have it looked at and make sure it is brought back to proper... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

Very clean hotel with awesome staff. Gerry at the front desk is awesome and very helpful. He always goes the extra mile for the guests. As a business traveler (Platinum) and stay over 150 nights a year you really appreciate great service. One night at 10 pm and I was watching a HBO special when the service went out. So... More

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear RichC07, Thank you so much to taking the time to share with us about your recent stay at the Holiday Inn Express North Dallas at Preston. It was great to hear that Gerry was able to take care of your television issues so quickly and effectively. You were certainly a please to have as an extended stay guest with... More

Arlington, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

Overall, this was a great hotel. The rooms were beautiful and clean; everything had been recently renovated. The modern decor didn't detract from the overall comfort of the rooms. I would definitely stay here again if business brings me back to the immediate area. The only complaints were that it was difficult to get to, as it was on a... More

Was this review helpful? Yes 2
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear MattH, Thank you for taking the time to share with us about your recent stay at the Holiday Inn Express North Dallas at Preston. We realize that with the construction in the area it can be difficult to navigate to and from the hotel as it changes almost daily and GPS's cannot keep up. We like to encourage all... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 11, 2014

My mother and I booked this hotel for the convenience of its location to my Dr appointment. It is rather difficult to get to no matter the direction you come from. Upon check in several people were waiting and they couldn't find my reservation because booking.com screwed up so that wasn't their fault. But it did take me forever to... More

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Staci E., I would like to have an opportunity to discuss your stay with you in further detail. When you have a moment if you would either call me directly at (972) 404-4500 or email me directly at gm@hiedallas.com I would greatly appreciate it. Ben Hillesheim, General Manager More

Perth, Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 6, 2014

We have just left this place and firstly I can confirm the the staff are all very hepfull here , parking is good ,is not a bad price for what you get ,breakfast was basic but all you need, rooms are your normal size no fridge ,a/c that's doesn't cool the room well and must switch off at night so... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Freda289, We are sorry to hear about all the troubles you had while staying at the Holiday Inn Express North Dallas at Preston. We agree that the construction to the road out front is a challenge and it is getting better every day. We are all looking forward to it being completed. Also, I am very sorry that I... More

Addison, Texas
1 review
5 of 5 stars Reviewed June 4, 2014

I talked to Quinny over the phone and she checked to see if I could get an early check-in and I did!! As I said in a previous review, I see why Quinny is always mentioned because she goes above and beyond for the guests. Everything I asked her to do, she did it with no hesitation. About 8 people... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Mrs_BarbaraCox, Thank you for sharing your experience from your recent stay at the Holiday Inn Express North Dallas at Preston. We will make sure Quinny knows how much you appreciated her service and we all agree with you that she is great with the guests. We look forward to seeing you the next time you are in town. More

Abilene, Texas USA
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here on Tuesday May 27th. We had stayed here before and enjoyed pool and hot tub. We were really looking forward to sitting in hot tub but found out they had cemented it over. Besides the fact if you miss the entrance it is several miles back around to try entrance again.

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Richard L, Thank you for taking the time to let us know about your recent stay at the Holiday Inn Express North Dallas at Preston. We certainly sypathize with you that due to the road construction it is a chore to get back to the hotel if you happen to miss the entrance. The next time you are headed... More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

Just returned from a business trip to Dallas, TX and stayed at the HI. Didn't like the location at all and they are doing a lot of construction in the area, and I mean A LOT. There is not much around except a Walgreens and a Mattress Store. The hotel sits just off the freeway which makes it difficult to... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Traveler381381, We were certainly sorry to see how your stay went at the Holiday Inn Express North Dallas at Preston. I am very sorry that you had that many issues with your stay. I am glad we were able to get you to a higher floor though. We are also investigating the problem with the wake up calls and... More

1 review
5 of 5 stars Reviewed June 1, 2014

Reading the reviews, I can see why Quinny gets mentioned alot. This poor girl is a blessing to all hotels. She had so many people lined up to be checked in, the phone was ringing back and forth. I'm saying this to say, she handled everything WELL!! If it was me behind that desk, I would have totally went CRAZY!... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Ashley C, Thank you for taking the time to share your expierence at the Holiday Inn Express North Dallas at Preston. It was great to hear you had such a wonderful experience with Quinny. She is a huge asset to the family at the Holiday Inn Express. Thank you again for the kind words, we look forward to seeing... More

Dallas, Texas
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

Upon arrival, I had a wonderful greeting from the front desk girl Quinny. She seemed extremely happy to service me and do her job. She was extremely bubbly and friendly. The rooms were excellent and breakfast was awesome. Quinny also arranged for me to be picked up by the shuttle bus, she was so professional and helpful and hotels need... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear SarahWayans, Thank you for taking the time to share your experience at the Holiday Inn Express North Dallas at Preston. It was great to hear that you enjoyed both the rooms and the breakfast. It was also great to hear that you enjoyed the service and attitude of Quinny. I will make sure to pass your comments on to... More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

Address: 6055 LBJ Freeway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas (Galleria Area) 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas (Galleria Area)

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Family Hotel in Dallas #60 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
New North Dallas Hotel at PrestonAs you step into the upscale lobby of the Holiday Inn Express® North Dallas at Preston hotel, you'll be greeted with modern comforts while enjoying an excellent location that places you near the vibrant heart of downtown. We're in close proximity to businesses like Interstate Batteries, Alon USA, Texas Instruments, Raytheon, State Farm, FedEx, Medical City and Cooper Aerobics.Love Field Airport (DAL) is just a short distance away, too.Business travelers staying at this Dallas hotel's Galleria property can use the Business Center or utilize the 3,000-sq-ft ballroom..Love Field Airport (DAL) is just a short distance away, too.While exploring the Dallas area, the hotel guests appreciate our proximity to attractions like American Airlines Center. You can also easily catch a Rangers' or Cowboys' game. Take the time to visit the Dallas West End, a bustling dining and entertainment district, and after exploring this historic area, experience the fascinating world of Dallas World Aquarium. If you're looking for Dallas hotels near the Galleria Mall, we're just one mile from this upscale shopping haven.Visitors to the Dallas area appreciate our hotel's free high-speed, wireless Internet access, as well as the delicious, complimentary hot breakfast we serve daily. Take a dip in our indoor pool. Begin planning your Dallas getaway today! ... more   less 
Number of rooms
103

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas (Galleria Area) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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