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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

#44 of 192 Hotels in Dallas
Certificate of Excellence
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6055 LBJ Freeway, Dallas, TX 75240
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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139 reviews from our community

Traveler rating
    80
    34
    16
    4
    5
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46
22
4
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McHenry, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this hotel while in town to celebrate a relatives wedding which was also held in the hotel. Check in was a breeze even after multiple delays coming into time and me arriving much later then expected. My room was very spacious and nicely decorated. I was surprised to find amenities that I had not had at... More 

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Bentonville, AR
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I loved this Express as far as the rooms and overall decor went. Nicest room I have ever stayed in at this price point. However I did have an issue they didn't deal with correctly. I accidentally booked for the wrong night and didn't figure this out until I tried to check in. The guy was very nice about it... More 

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McLean, VA
Top Contributor
86 reviews 86 reviews
49 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I've previously raved about this property, staying here multiple times both on business and to visit family. Very disappointed with this most recent stay the weekend of May 15-17. Our room had broken items -- no bar in the toilet paper holder, broken hook on the back of the bathroom door. The sheets had a hole in them, and when... More 

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Belfast, N.Ireland
Top Contributor
50 reviews 50 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As this was a holiday inn express, I was not sure what to expect. I had one night here on business and arrived late. The rooms were very spacious and clean although slightly dated. Check in staff were polite and helpful and the hotel in general was very good for the price.

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Tulsa, Oklahoma, United States
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I want to start this review by telling you all about the amazing staff. Robert was the night desk clerk. We arrived late with no reservation (online booking wasn't working and it was a spur of the moment trip). He not only got me a room, but price matched me to the online room I found. He was quick, efficient,... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

A very nice hotel with great staff and management . Perfect location for the reason I was in Dallas. Lots of things to do around for everyone. Loved my stay and will definitely stay here on another occasion.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 13, 2015

Just got back from staying at this hotel. Beds very,very comfortable, rooms clean and quiet, free breakfast included fresh egg dishes, pancakes, and meat, in addition to a variety of cereals, breads, yogurts, and juices - something for everyone. Kids enjoyed the indoor pool and free wifi. I enjoyed not paying an arm and a leg for it.

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Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

I really enjoyed my stay here. I am originally from Dallas and come back to visit a few times each year. I usually stay with family but for this occasion a few other family members came to visit so I decided to get a room. The room was very clean, spacious and up to date. I really liked the way... More 

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A TripAdvisor Member
3 of 5 stars Reviewed February 26, 2015

This Holiday Inn is nice , clean & modernised ..our room was huge & was actually had a lil more than we expected. Very comfortable ! The only complaint we have is that the pool was a lil cold ..it being indoor & the weather being cold we were hoping for it to be nice & warm . Also ,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Valued Guest, Thank you for staying with us and leaving feedback about your visit. I am very pleased that you have regarded our rooms to be clean and modern. However, I regret any inconvenience you may have experienced with the service received from our staff and if the facilities' condition particularly the pool was a disappointment. We will have... More 

Little Rock, Arkansas
Top Contributor
71 reviews 71 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 16, 2015

Stayed two nights, I'd have to say this hotel was just ok. The room was not ready upon arrival which was a little after 4pm. I noticed very quickly that the common areas could be a bit cleaner. The elevator floor was dirty the whole time. The carpet in the halls could use a good cleaning. Utility/cleaning room doors were... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear tashae29, Thank you for taking the time to write your feedback regarding our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is lovely to hear you found our location convenient. However, we regret falling short of your expectations with regards to the overall cleanliness of our facilities. We thank... More 

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