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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

#41 of 192 Hotels in Dallas
Certificate of Excellence
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6055 LBJ Freeway, Dallas, TX 75240
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
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132 reviews from our community

Traveler rating
    77
    32
    15
    3
    5
See reviews for
42
22
3
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here. I am originally from Dallas and come back to visit a few times each year. I usually stay with family but for this occasion a few other family members came to visit so I decided to get a room. The room was very clean, spacious and up to date. I really liked the way... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

This Holiday Inn is nice , clean & modernised ..our room was huge & was actually had a lil more than we expected. Very comfortable ! The only complaint we have is that the pool was a lil cold ..it being indoor & the weather being cold we were hoping for it to be nice & warm . Also ,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Valued Guest, Thank you for staying with us and leaving feedback about your visit. I am very pleased that you have regarded our rooms to be clean and modern. However, I regret any inconvenience you may have experienced with the service received from our staff and if the facilities' condition particularly the pool was a disappointment. We will have... More 

Little Rock, Arkansas
Top Contributor
66 reviews 66 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2015

Stayed two nights, I'd have to say this hotel was just ok. The room was not ready upon arrival which was a little after 4pm. I noticed very quickly that the common areas could be a bit cleaner. The elevator floor was dirty the whole time. The carpet in the halls could use a good cleaning. Utility/cleaning room doors were... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear tashae29, Thank you for taking the time to write your feedback regarding our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is lovely to hear you found our location convenient. However, we regret falling short of your expectations with regards to the overall cleanliness of our facilities. We thank... More 

Chicago, Illinois
Top Contributor
55 reviews 55 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed February 1, 2015

I booked this hotel because of the reviews and the newness of it.... I have to say that the stay was ok.. but with some issues. Let me also say this upfront. I am a hospitality professional in management in my career life and I know how things are supposed to be done.. I am also an avid traveler and... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear MZPASTRYCHEF, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the clean and comfortable rooms, complimentary breakfast, public facilities and WIFI connection. It seems that we were not able... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

Visually this is a very good looking hotel. I really like IHG has done w/ this line of hotels. Still moderately priced and now very well appointed. Check in: was a breeze as always, although I am a Priority Club member so everything was ready when I got there. Location: The location is kind of strange. Since it's directly off... More 

Was this review helpful? Yes 1
Fletcher
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

It is a very nice clean modern hotel! I will stay here again when I visit dallas. I didn't eat the breakfast even though it was complimentary. And now I'm just filling space because it had to be 200 characters long lol.

Was this review helpful? Yes 1
Incline Village, Nv
Top Contributor
83 reviews 83 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 29, 2014

My husband and I stayed at this hotel for one night and that was enough. Aesthetically, the hotel is nicely done inside and pleasing to the eye. Check-in was a little painful as the young woman at the counter appeared a bit inexperienced. She was very friendly, though. We had requested a room AWAY from the elevator; the room we... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Amelia B, Thank you for sharing the details of your stay with us. It is great to read you like the convenient hotel location and comfortable bed. I apologize for any inconvenience you may have experienced due to the service received at check in, noise levels and some aspects of the room amenities. I have taken note and wish... More 

Port Aransas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 24, 2014

First class rooms, comfy pillows, beds, bath and shower. It was more than I imagined for the price! Free wifi. Lots of plugs. A big room. What a find! And the location was perfect. Very convenient- just look for the turn in going south on Preston before you reach LBJ. We had no problem with traffic in or out. Easy... More 

Was this review helpful? Yes 1
Bossier City, Louisiana
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2014

My wife and I stayed here on 1-2 November, 8 -9 November, 14-15 November, 1-2 & 7-8 December due to medical appointments. Outstanding service each time, especially from Alex at the front desk. She is provides outstanding service for all our needs. She makes our stay so much easier during our difficult time.

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San Jose, California, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 9, 2014

Rooms are spacious, and the branding is fine. Breakfast is reasonable for a free meal - including eggs, bacon and sausage. But if you want to get exercise, this place has a ways to go. There are six sad dumbells, one multi-function tower with one side broken, and then some cardio machines. Would be nice to at least have a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear mainmanpeter, Thank you for your recent stay with us and for reviewing our property. I am delighted to hear that you found our room configuration spacious and that you enjoyed the food selection. On the other hand, please accept our apologies for any inconvenience the condition of the fitness center. I have taken note of your comments and we... More 

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