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Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

2.5 of 5 Hotel   |   6055 LBJ Freeway, Dallas, TX 75240
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Ranked #37 of 188 Hotels in Dallas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Well_travel12
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113 reviews from our community

Traveler rating
    67
    28
    11
    2
    5
See reviews for
37
17
3
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one night and it was great. We wasn't expecting the room size to be so roomy. Loved it all. Planning a 3 day trip back before the holidays. Location was perfect. Cleanness of the the HIE was great. Didn't get to breakfast but judging by the crowd we missed out. Can't wait to return.

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Well_travel12, Thank you for taking the time to share your experience at the Holiday Inn Express North Dallas at Preston. We were happy to see you enjoyed the room and the property. We look forward to seeing you back around the holidays. Thank you again and see you soon! More

Houston, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here over the long holiday weekend and the hotel is very nice. You can hear everything that is going on between your neighbors though, but I assume that's probably every hotel. The breakfast was not spectacular but it was still pretty good, a lot of options. My main problem with the breakfast is how it is laid out. There... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Karen Z, Thank you for taking the time to share with us your recent stay at the Holiday Inn Express North Dallas at Preston. We apologize for the staff disturbing you during your stay and we will certainly speak with them about their noise level. We are also sorry that you did not enjoy the shower. Many of our... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed three nights over Labor Day weekend and maybe that was part of the problem. Our room was on the second floor near the elevator. We heard no noise from the elevator but could hear all kinds of noise from surrounding rooms. I heard an argument between a couple and a complete conversation about travel plans between a boy... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Dawn L, Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express North Dallas at Preston. We are sorry to hear you did not have the best of experiences at the property. We are sorry you did not like the shower design and that you got cold during your shower. We... More

Maple Valley, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We had a long travel day the day we checked in. We came about 1-1/2 hours early and they were more than happy to give us a room which was awesome in all the heat. The service was excellent and everyone we came in contact with that worked there was wonderful. We liked that they had plenty of parking and... More

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Cathy H, Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express North Dallas at Preston. We are sorry to hear you did not like the cups provided in the room. We do also have refrigerators and microwaves in our suites on the property. We are also sorry that the bathroom... More

Newberry, South Carolina
Top Contributor
184 reviews 184 reviews
45 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel about a month in advance and got a terrific deal. The property is new and the rooms and public spaces are spotless. Parking is free and plentiful. If you are in the Galleria area, this would be a good choice.

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Bill N, Thank you for taking the time to share your recent stay with us at the Holiday Inn Express North Dallas at Preston. We were happy to see you enjoyed the rooms and the property overall. We look forward to seeing you the next time you are in the Dallas area. More

Monette, AR
Top Contributor
88 reviews 88 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 17, 2014

I stayed here for three nights while in town for a workshop at TWU. I was traveling with 6 high school students. We all enjoyed our stay here. The bed was one of the most comfortable I've ever slept in, and the place was very clean and quiet. The only negative would be the fitness center. It's small, which didn't... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Traceyyt, Thank you for taking the time to let us know about your recent stay at the Holiday Inn Express North Dallas at Preston. We are sorry to hear that you experienced some trouble with the equipment and door to the fitness center. We will certainly have it looked at and make sure it is brought back to proper... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

Very clean hotel with awesome staff. Gerry at the front desk is awesome and very helpful. He always goes the extra mile for the guests. As a business traveler (Platinum) and stay over 150 nights a year you really appreciate great service. One night at 10 pm and I was watching a HBO special when the service went out. So... More

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear RichC07, Thank you so much to taking the time to share with us about your recent stay at the Holiday Inn Express North Dallas at Preston. It was great to hear that Gerry was able to take care of your television issues so quickly and effectively. You were certainly a please to have as an extended stay guest with... More

Arlington, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

Overall, this was a great hotel. The rooms were beautiful and clean; everything had been recently renovated. The modern decor didn't detract from the overall comfort of the rooms. I would definitely stay here again if business brings me back to the immediate area. The only complaints were that it was difficult to get to, as it was on a... More

Was this review helpful? Yes 2
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear MattH, Thank you for taking the time to share with us about your recent stay at the Holiday Inn Express North Dallas at Preston. We realize that with the construction in the area it can be difficult to navigate to and from the hotel as it changes almost daily and GPS's cannot keep up. We like to encourage all... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 11, 2014

My mother and I booked this hotel for the convenience of its location to my Dr appointment. It is rather difficult to get to no matter the direction you come from. Upon check in several people were waiting and they couldn't find my reservation because booking.com screwed up so that wasn't their fault. But it did take me forever to... More

Was this review helpful? Yes 1
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Staci E., I would like to have an opportunity to discuss your stay with you in further detail. When you have a moment if you would either call me directly at (972) 404-4500 or email me directly at gm@hiedallas.com I would greatly appreciate it. Ben Hillesheim, General Manager More

Perth, Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 6, 2014

We have just left this place and firstly I can confirm the the staff are all very hepfull here , parking is good ,is not a bad price for what you get ,breakfast was basic but all you need, rooms are your normal size no fridge ,a/c that's doesn't cool the room well and must switch off at night so... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Dallas (Galleria Area), responded to this review

Dear Freda289, We are sorry to hear about all the troubles you had while staying at the Holiday Inn Express North Dallas at Preston. We agree that the construction to the road out front is a challenge and it is getting better every day. We are all looking forward to it being completed. Also, I am very sorry that I... More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas (Galleria Area)

Address: 6055 LBJ Freeway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas (Galleria Area) 2.5*
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Holiday Inn Express Hotel And Suites Dallas (Galleria Area)

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