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Omni Dallas Hotel at Park West

4.0 of 5 1590 LBJ Freeway, Dallas, TX 75234
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Certificate of Excellence 2014
Omni Dallas Hotel at Park West
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Omni Dallas Hotel at Park West
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699 reviews from our community

Traveler rating
    448
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    54
    25
    11
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104
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330
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

There are several positives about this hotel that somewhat mitigate the worn rooms. Let's start with the positives... The lobby, bar, conference rooms, and restaurant were all nicely appointed and had excellent service. I was particularly impressed by the service staff supporting the conference room. The front desk staff was also helpful. It is also helpful that the hotel is... More 

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Atlanta, Georgia
Top Contributor
217 reviews 217 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

As someone who is a frequent business traveler and stays at many hotels each year, its with much regret that I provide you an overview with what I found to be the absolute worst Omni Hotel ever. It started on my arrival when as a select guest when I asked about a king bed I was bluntly told "none available".... More 

Was this review helpful? Yes 2
New York, NY
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

In the process of relocating to Dallas, I needed last minute accommodations to coincide with the delayed arrival,of my movers. I found a very attractive weekend rate for this hotel for the 1 night I was seeking. While the location wasn't perfect relative to where I needed to be the following day (west village area), the quality of the facility... More 

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Firstly, welcome to Dallas! Thank you for choosing to stay with us during your move. I hope that everything worked out with your movers and you are now settled in your new home. We would love to have you back any time either to stay overnight or just have grab a bite to eat. Please feel free to reach out... More 

Cleveland, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew in to DFW and had to fly out of Love field. We needed a place to stay that was convenient and close to the airport. The hotel is very nice and our room was excellent. The only gripe I have is they did not offer free wifi...charging $10.95. I would think for $300 a night it would include... More 

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Fort Worth, Texas
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm from Fort Worth and attended the MLK parade in Dallas. The Omni Park West in Dallas was very nice looking hotel and the staff was very attentive to my needs. At one point after I checked in I was about to go into my room on the 6th floor when the gentlemen that help me at the desk met... More 

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Thank you so much for staying over Martin Luther King Jr. Weekend. I hope you were able to enjoy your Select Guest morning beverages from the door hangers, as well as the other perks from our loyalty program. If you ever need anything from us to make your next stays more comfortable, please let us know! More 

Fruita, United States
1 review
3 of 5 stars Reviewed 1 week ago

This Omni Hotel is not of the same quality as others I have stayed before, however the price was reasonable and the food was great. The location was very good and provided access to many stores and business in the area including the Dallas-Ft Worth airport.

Review collected in partnership with Omni Hotels & Resorts

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Oklahoma City
1 review
1 of 5 stars Reviewed 1 week ago

I paid for certain packages that included amenities in the package. I never recieved them, and when I asked they said they would take care of it and never did. So I just over paid pretty much. The valet was awful. They only did it once. I had to unload and load my car myself. The business center was a... More 

Review collected in partnership with Omni Hotels & Resorts

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Lake in the Hills, Illinois, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for two nights. Check-in was a breeze and the front desk was super friendly. It has been nice to finally play tourist while I'm in town. The staff has been full of ideas and suggestions on activities. Will definitly stay here again.

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Bend, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay here. All of the staff was friendly and helpful. Especially, Rosanna in Dover's Grill. She was a treat. The food quality for the breakfast buffet was very good, with lots of options.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Brent, thank you for staying and stopping by our restaurant, Dover's Grille. Rosaura is definitely a gem along with many other staff members here! I'm so glad you enjoyed your time in Dallas...please visit us again if you have the opportunity! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel for the price. My only complaints are that the towel rack was very far away from the shower and the robes are a little thin. And since those are minor things I would recommend this hotel to anyone.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Jacob, thank you very much for your stay and your review. We truly appreciate your feedback! Your comments have been passed on to our management team. Please feel free to let us know if there are any other suggestions you have for us! Have a wonderful day! More 

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Additional Information about Omni Dallas Hotel at Park West

Address: 1590 LBJ Freeway, Dallas, TX 75234
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Dallas Hotel at Park West 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas
Hotel Style:
#5 Romantic Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#7 Business Hotel in Dallas
#15 Best Value Hotel in Dallas

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