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Omni Dallas Hotel at Park West

#8 of 192 Hotels in Dallas
Certificate of Excellence
1590 LBJ Freeway, Dallas, TX 75234
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Omni Dallas Hotel at Park West
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Omni Dallas Hotel at Park West
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751 reviews from our community

Traveler rating
    480
    171
    59
    28
    13
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115
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355
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
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    (167)
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    (174)
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    (178)
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Williamsville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great hotel. Thanks to the entire staff for treating us like royalty. Looking forward to our next visit. This review is being lengthened with ridiculous words just to reach 200 characters so i can submit this review!! Royalty should have been sufficient...

Review collected in partnership with Omni Hotels & Resorts

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Checked out of the Omni today. Overall the stay was good. Great location comfortable bed and nice separate bathroom. The walls are very thin so you will hear everything your neighbor does from using the bathroom to blowing their nose. There's only two pillows for a king size bed and the furniture is extremely dated and lots of scratches on... More 

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Fort Smith, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in a good location and the rooms are very nice. The buffet breakfast was incredible along with the service especially the gentleman running the omelet bar. The doors to the rooms are a little louder than most nice hotels but it is a great hotel overall.

Review collected in partnership with Omni Hotels & Resorts

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Midland, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was one of the cheaper Omni's in the Dallas area and we thought it was great...especially for the price. We were able to use the Discover discount on the Omni website and get the hotel for $83 a night. This was a STEAL. We were very impressed with the whole hotel. The food was great and the beds were... More 

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Hutto, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at many omni hotels as a select guest member and had great service but this is the 1st omni branch that I have given a bad review. Our room was very dated: multiple scratches on the chair, wall paper in bathroom peeling, mold in grout around the tub, sink stopper broken, no cleaning service on one day,... More 

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Diana, Thank you very much for your feedback and for speaking with our Assistant Front Office Manager, Michael, on Tuesday about your stay. We've addressed each of your issues with the appropriate staff and managers. Again, we'd like to apologize for the inconveniences you experienced here and hope you will be willing to stay with us again so we can... More 

Houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We live in Houston and whenever in town for a Cowboys game or Six Flags theme park, this is our place to stay! 1st trip was couples only, and our 2nd trip was with our children. It`s away from downtown Dallas but it`s still near some local retail stores and restaurants. This Omni is top notch with friendly staff and... More 

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Hi there, I'm so glad to hear you've enjoyed your last couple of stays with us here in Dallas! We hope you'll come visit again this summer -- we're getting our pool area ready for the warmer weather, and we'll be posting some really great summer rate offers on our website soon. Have a great week! More 

Orange County, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Making our trip to see family in San Antonio from California and we decided to do it BIG like everyone told us to do in Dallas and it was worth it. Everyone was extremely nice and friendly. The room was perfect and location was a it confusing for but we figured it out. So much to see an do. Our... More 

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Marie, thank you so much for stopping in with your family during your travels. Dallas is definitely a fun place to spend a few days -- we hope you'll be returning soon! More 

Benbrook, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Amy with the hotel staff was very pleasant, and helpful. She made sure that we were pleased with our room, and should we have any concerns that she be notified. My wife and I stay at this hotel often during the course of the year. We have always found it to be very clean, and great value. Thank you, Amy... More 

Was this review helpful? Yes
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Danny, thank you again for your loyalty to our hotel. We've recognized Amy for her great service and added your preference to be away from the elevators in your Select Guest profile. Please let us know if we may be of any more assistance, and we look forward to serving you again soon! More 

Robert Lee, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very clean room, nice amenities, however, I would have appreciated free wifi. I didn't try the breakfast or the wine bar. The staff seemed friendly. The room was spacious and didn't smell. I need wifi.

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Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Hi Kelly, We do offer all of our Select Guests complimentary wifi, along with many more awesome perks! We can sign you up if you are interested, and it will be good throughout our entire brand. This can be done online, or you can reach out to the Dallas Park West Loyalty Ambassador, Chris, at cjordan@omnihotels.com or 214-442-2132. Thank you... More 

PHOENIX
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Omni Park West Dallas is an outstanding hotel for business travel. The rooms are comfortable, very nice restaurants and bar, and gym. The service is impeccable and the very friendly. The location of the hotel is very close to the airport, but also relatively close to local venues such as restaurants, sports venues and shopping

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this review

Hi Linda, it seems like you enjoyed your time here in Dallas! Thank you so much for the review and staying with us. Have a wonderful week! More 

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