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Omni Dallas Hotel at Park West

#11 of 193 Hotels in Dallas
Certificate of Excellence
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1590 LBJ Freeway, Dallas, TX 75234
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1 room 1 guest
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Omni Dallas Hotel at Park West
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920 Reviews from our TripAdvisor Community

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Traveler rating
    583
    208
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Saint Paul, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this Omni hotel during a birthday trip to Dallas and it surpassed all of my expectations. The staff there are all so friendly and accommodating (we had a really early flight and required an early check-in which they provided with no problems at all), and they even provided a complimentary chocolate birthday cake and... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was my second stay here at The Omni @ Parkwest, my first experience was not so good, but the Management Team and courteous staff more than made up for it. I celebrate my anniversary annually at the cowboys first preseason home game, the staff provided complimentary wine with 6 fresh chocolate covered strawberries. Though I do not drink, the... More 

Review collected in partnership with Omni Hotels & Resorts

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Seattle, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

High end hotel with the ultimate in customer service!! Check rates here before any other hotel! Sauna, pool, great food, excellent wine selections, beautiful and comfortable rooms, excellent loyalty program and most importantly a committed hotel staff.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

Lisa, Thank you for staying with us here at the Omni Dallas Park West! We are so thrilled to hear that you had a great stay. I'm happy to hear you are part of our loyalty program. Remember that with your select guest membership you will receive a complementary drink delivered to you every morning! We hope to see you... More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel many times. The hotel lobby is very inviting with a fresh smell in the air. The staff is always friendly and helpful. The rooms are clean and comfortable. My wife and I enjoy the breakfast staff and the cook to order entrees. The pool area is very inviting after a long day battling the... More 

Was this review helpful? Yes
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

David, Thank you for staying with us here at the Omni Dallas Park West. I am glad to hear you enjoyed your stay. Make sure you check out our Select Guest program so you can receive our special amenity offers! We hope to see you again soon! More 

Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really enjoy my stay for my BD weekend at a hotel in Dallas with my bestie!!!! From the moment we got there it was everything southern comfort is defined upon. The whole staff was awesome and welcoming, special thanks to Darnell, Terrell, and Kenny they were awesome!!!!! The hotel room was spacious with a wonderful view from the floor... More 

Was this review helpful? Yes
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

Thank you for choosing Omni Dallas Park West as the place to celebrate your birthday! We are glad the room service was what you expected and more. Thank you for mentioning the Select Guest program under room tips. Thank you again for staying here at the Park West. More 

Tulsa, OK, United States
1 review
3 of 5 stars Reviewed 1 week ago

Called day of check in to tell the front desk we were running late and sat on hold for 29 minutes. When we arrived to check in and mentioned we were on hold for that long the desk clerk joked and said "Yeah, we are really busy" and hung up the call I had on hold the phone right in... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

Tess, Thank you for staying with us here at the Omni Dallas Park West. I am sorry to hear that you were put on hold for thirty minutes. I am also sorry to hear that the rest of your check in wasn't up to the Omni standard. I would love to take a closer look into your reservation and correct... More 

Oklahoma City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel with great staff. Rooms near the elevators were not quiet due to the squeaking of the elevator going up and down. The bed was a disappointment for the type of hotel and the stocked mini fridge with 6.00 water was a but over the top.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

James, I am glad to hear your stay here at the Omni Dallas Park West. Thank you for your stay and your review. We hope to have the opportunity to serve you again! More 

Murfreesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel and staff service was excellent. Great location in the Dallas area. Would recommend to anyone coming in to Dallas Fort Worth airport and needing to stay in a good location to avoid the terrible Dallas traffic.

Review collected in partnership with Omni Hotels & Resorts

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Eagle Pass, United States
1 review
5 of 5 stars Reviewed 1 week ago

I loved my stay! I felt so comfortable. I stayed at the Marriot last year and the service at the Omni was by far my favorite!! We had a family party event there at the west park ballroom. It was so fun and the staff was outstanding. I also loved Maria, she was the housekeeper for the 7th floor. My... More 

Review collected in partnership with Omni Hotels & Resorts

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Worcester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Given I was in Dallas on business, I was made to feel exceptionally welcome by the front desk and lobby staff. In the evening while flagging from jet-lag the staff were courteous despite my zombie like appearance and went out of their way for me. The hotel does feel a little dated but unlike many European equivalents, you can tell... More 

Was this review helpful? Yes 1
Brea B, Manager at Omni Dallas Hotel at Park West, responded to this review

Thank you for staying with us here at the Omni Park West Dallas. We appreciate your feedback and are so thrilled to hear that you had a wonderful stay. We hope to see you again soon! More 

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