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Holiday Inn Express Dallas East-Fair Park

#24 of 192 Hotels in Dallas
Certificate of Excellence
2.5 of 5
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8703 East RL Thornton Freeway, Dallas, TX 75228
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Holiday Inn Express Dallas East-Fair Park
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Ranked #24 of 192 Hotels in Dallas
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
alelucky7 Waukegan, Illinois
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80 reviews from our community

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    5
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

NIGHTMARE IN THE GHETTO! Up all night due to party people slamming doors ALL NIGHT LONG. I will be calling the police shortly. TV does not work and front desk girl could not fix so I was stuck with non working TV for the night. Hood rats loitering in the parking lot playing loud music. Hotel does nothing. No security.... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you Mr. Jones for taking the time to send in your thoughts on your stay. We apologize about the TV, our understanding was that the remote would not tune it on and off but that you were able to access all the channels with it. We will look into that. We regret that you felt unsafe while people sat... More 

Waukegan, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We rented 5 rooms this past weekend. The hotel was very nice and clean. The staff was very accommodating for our large group. Shout out to Michael for a wonderful breakfast and for allowing us to use the lobby for group dinners and to watch the Chicago Bulls game! He always had a smile on his face and was always... More 

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jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

So wonderful to read another glowing review on our very own Michael. We are so happy to hear that you found our staff to be accommodating and the hotel clean. We appreciate the time it took for you to review us and we are all looking forward to seeing you again, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was very please with this hotel, upon arrival the hotel had that clean smell and was very nice. staff in the service desk was very nice. Rooms were very spacious, beds were comfortable, was equipped with the necessities (fridge, microwave, coffee machine, TV, iron/board). The breakfast host Michael B was very friendly, very respectful, always had a smile, and... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We appreciate you taking the time to let us know how much you enjoyed your accommodations and our service. Thank you for sharing your thoughts out team member Michael. We are lucky to have him on team and we are delighted that he took great care of you. Come back and see us soon! More 

Brownsville, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

A very special comment for the one and only Michael B the breakfast host, he is one the sweetest, nicest gentlemen that I have ever met, he has such an amazing spirit which helped me start the day in a positive way. Michael is the employee that everyone wants working for them, he was soo helpful and hardworking in every... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for letting us know about your stay. We are so happy that Michael took great care of you. He is an asset to our property and we love to hear about the great customer service he delivers. We will pass your praise along to him and our management team. We think that Janice does make some... More 

Denver City, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel facility and staff were excellent. They were very friendly and accommodating. I would like to leave a special comment about a young man who served in the breakfast area named Michael. He was extremely hard working and helpful. 😃.

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We appreciate the great review and we are so happy that Michael took great care of you. He is certainly an asset we are lucky to have him on our team. Thank you again and please come back and see us soon! More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed on a Saturday night while seeing a concert. Check-In and Check-Out were easy and quick. Bed was comfortable, and traffic noise was not a problem. Breakfast had a good variety. We'll be staying again.

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We are all so delighted that you enjoyed your stay with us. We appreciate you taking the time to share your thoughts. We look forward to seeing you again!! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to personally thank Janice at the reception desk for her assistance; she helped me with a missed check-in, got me set back up with my room and helped me out with a late checkout. The hotel is beautiful and extremely clean and well maintained. I highly recommend this hotel to everyone considering a stay in this area;... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you do much for the glowing review. We are delighted to hear from you and we appreciate you submitting a review. We are so grateful to have Janice as part of our team and we are happy she took great care of you. We look forward to seeing you again!! More 

Sheffield, United Kingdom
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a really good hotel - clean, comfortable and modern rooms and a friendly and helpful staff. If you are a light sleeper, there is some road noise on the front of the hotel but the back is fine. The breakfast is excellent with a really good selection of both hot and cold items. It is surprisingly easy and... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for sharing your thoughts with us on your recent stay. We appreciate the feedback and we are all delighted that you enjoyed your stay. We look forward to seeing you again soon! More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Made it here earlier than I thought I would. Wanted to check in or at least have my room. Long line! It's fairly hot and doesn't seem like the air was working! But the people were friendly and checked up in as quick as possible. Not as good as the last hotel I just left!

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We appreciate the feedback on your stay with us. Thank you so much for taking the time to let us know about the check in process. We will share that information with the Management Team. We hope we see you again!! More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed March 22, 2015

We were pleasantly surprised at the superior service we received at this hotel. The decor and personal attention to every detail was fantastic. The bed was extremely comfortable and everything in the hotel was immaculate. The breakfast was one of the best I've had in a hotel. We had originally booked for 4 nights but decided to stay an additional... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for your glowing review. We could not be more pleased and delighted that you had an enjoyable stay. You praise means so much to us and we are eager to share your thoughts with our team here. Thank you again for taking the time to review us. We look forward to seeing you again. More 

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