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Holiday Inn Express Dallas East-Fair Park

#26 of 192 Hotels in Dallas
Certificate of Excellence
2.5 of 5
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8703 East RL Thornton Freeway, Dallas, TX 75228
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Holiday Inn Express Dallas East-Fair Park
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Ranked #26 of 192 Hotels in Dallas
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Thunderfan5 tahlequah
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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tahlequah
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very impressed with this hotel! It was clean and very nice. Room was very modern and roomy. Beds comfy. Breakfast was delicious. Many choices, hot and cold. Pancakes, biscuits, gravy, sausages, eggs, plus all of the usual continental items as well.

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We are so happy to hear that you were pleased with your stay. We are delighted to hear your thoughts and we will share with the staff right away. Thanks again and we hope we see you again soon! More 

Monroe, Louisiana
Level Contributor
215 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great motel on the East side of Dallas (shortly after Hwy. 80 converts itself into I-30). It is relatively near the arboretum and not too far from Hwy. 75 which leads up North to SMU and the George W. Bush Presidential Museum. I was very much impressed with the lobby and breakfast area. They were large, modern... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for sharing your thoughts on your recent stay at our hotel. We are so pleased to hear that you enjoyed your stay and we hope we have the pleasure of seeing you soon. More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very clean.bkfast was great, especially cinammon rolls! Super Friendly staff. Right off exit, so oy is easy to get to. Room was very clean and room was a big. Alot of channels on tv to choose from, which was a plus. We truly enjoyed our stay.

Was this review helpful? Yes 2
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We appreciate the 5 star review! Thank you so much for taking the time to share your thoughts. The entire team is delighted to know that you enjoyed your stay. We look forward to having you here with us again. More 

Houston, TX
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a quiet, clean hotel with great service. Served a full breakfast with the room and the prices didn't break the bank! So, why not perfect? Just minor details that are easily fixed with a little more attention by management. Stopper in tub not working, regular coffee not replace on 2nd morning(only decaf in room does not make me... More 

Was this review helpful? Yes 1
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for your kind review of our hotel. We are delighted that you chose us. We appreciate your notes on the maintenance and housekeeping issues and will address those immediately. Please come back and see us soon. More 

Naperville, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 23, 2015

When I arrived on Saturday 06/20/15 around 7:00PM Ian was not at the desk I had to wait for about five minutes and around 8:00PM that same night we went out to eat and saw two other customers looking for the front desk clerk as well.

Was this review helpful? Yes 1
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for making us aware of the issues you experienced. We will promptly address this . We are grateful for your business and we hope we see you again soon. More 

Houston, Texas, USA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2015

We had several rooms, as this was our wedding's host hotel. Can't say enough about the people and hotel! James from Sales was excellent, for all the initial work. Front desk, Breakfast room, and Housekeeping folks were excellent all weekend, honoring our requests, and always had a smile for us. We were grateful to get to use the common areas... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much you two for the great review. We are all so delighted to know that you enjoyed your stay with us and we are grateful that you chose us. We hope we have the pleasure of having you as our valued guests again real soon! More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

Great service and good new room of a nice size. Even close to elevators, not noisy, so good insulation. However, breakfast buffet was not able to handle guests, food was out quick (maybe due to some ppl hogging) and on-site staff had to go out and buy more. They did try though :)

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you so much for staying with us and reviewing our property. We are delighted that you liked your accommodations and regret that we fell short of the superior service we are known for during the breakfast rush. We will strive to improve. We hope we see you again soon. More 

New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed May 12, 2015

NIGHTMARE IN THE GHETTO! Up all night due to party people slamming doors ALL NIGHT LONG. I will be calling the police shortly. TV does not work and front desk girl could not fix so I was stuck with non working TV for the night. Hood rats loitering in the parking lot playing loud music. Hotel does nothing. No security.... More 

Was this review helpful? Yes 1
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

Thank you Mr. Jones for taking the time to send in your thoughts on your stay. We apologize about the TV, our understanding was that the remote would not tune it on and off but that you were able to access all the channels with it. We will look into that. We regret that you felt unsafe while people sat... More 

Waukegan, Illinois
2 reviews
5 of 5 stars Reviewed May 6, 2015

We rented 5 rooms this past weekend. The hotel was very nice and clean. The staff was very accommodating for our large group. Shout out to Michael for a wonderful breakfast and for allowing us to use the lobby for group dinners and to watch the Chicago Bulls game! He always had a smile on his face and was always... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

So wonderful to read another glowing review on our very own Michael. We are so happy to hear that you found our staff to be accommodating and the hotel clean. We appreciate the time it took for you to review us and we are all looking forward to seeing you again, More 

1 review
5 of 5 stars Reviewed May 4, 2015

I was very please with this hotel, upon arrival the hotel had that clean smell and was very nice. staff in the service desk was very nice. Rooms were very spacious, beds were comfortable, was equipped with the necessities (fridge, microwave, coffee machine, TV, iron/board). The breakfast host Michael B was very friendly, very respectful, always had a smile, and... More 

Was this review helpful? Yes
jaymesnav, Director of Sales at Holiday Inn Express Dallas East-Fair Park, responded to this review

We appreciate you taking the time to let us know how much you enjoyed your accommodations and our service. Thank you for sharing your thoughts out team member Michael. We are lucky to have him on team and we are delighted that he took great care of you. Come back and see us soon! More 

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