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Adolphus Hotel

4.0 of 5 1321 Commerce St., Dallas, TX 75202
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Certificate of Excellence 2014
Adolphus Hotel
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Adolphus Hotel
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1,813 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived I felt like I was transported in time. Even with a long long line of people waiting to check in the line moved quickly and efficiently. Every effort was made to accommodate all of our requests. We were escorted to our room by a very friendly and knowledgeable bell hop named Paul. He was so... More 

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Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I coordinated with the Adolphus staff to reserve a group or rooms for our company Christmas party that was hosted at the Iron Cactus Café. The sales coordinator got us a great rate and were very involved in any needs we might have. Upon review online I wasn't impressed by the pictures. When we arrived at the hotel, I was... More 

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Chichester, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was wonderful to return to the Adolphus - which is so much nicer than the Magnolia next door. As ever, I was visiting on business, but love the charm of both the hotel and the staff. Typical of the level of customer service was the fact that the concierge noticed me drop a power adaptor from my bag as... More 

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Fort Worth, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went here for a night out with the wifey. Overall, this place is very cool. Has a lot of early 20th Century charm. The room was smaller than I thought it would be but very comfortable. It was updated for modern stuff but managed to keep the old charm. The downstairs area was really neat to check out. Lots of... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Joseph, Thank you for taking the time to share your hotel visit with other TripAdvisor members. We are most grateful for your high praise. All of us hope you will return again soon. Kindest regards, David More 

New Braunfels, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in this beautiful hotel many times and do so on a regular basis. The dark woods, period type furniture, old European feel of the place makes you know your someplace special. The people are all gracious, the French Room restaurant is about as elegant as it gets and the beds are incredibly comfortable. They are in the... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Jack, The Adolphus is blessed to have many guests who - like you - stay with us frequently. Their frequent visits speak volumes about the first-class experience they enjoy, stay after stay. Contrary to what our critics say, we do everything possible to make people happy. It is in our DNA to provide superior hospitality. This includes, as you... More 

Saint Paul, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This is the worst hotel I have ever stayed in. Housekeeping didn't clean our room, so our first night there we walked in to dirty linens. The bedsheet was covered in red, brown and yellow stains - I get sick thinking about it. No one in housekeeping was onsite, so we were handed bedding and told to make it ourselves.... More 

Was this review helpful? Yes 1
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, We apologize for your disappointing experience. The front desk manager has reached out to you. Thank you. Sincerely, David More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is an old place, and it shows some wear, but it shows in the best possible way. Like polished wood and brass, the many hands who have touch this hotel have added depth, complexity, and character to a well made, maintained, and run institution. Talk to the people there, many have been at the Adolphus 20 years and more.... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Stephen, What a kind and gracious tribute to The Adolphus and all those who serve our guests so beautifully. You capture the essence of the hotel. You can be certain that the owners will keep your comments in mind as they renovate this Dallas landmark. They are taking great care in maintaining its historical integrity. Thank you for sharing... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Perfect two night staycation! The Adolphus was great...The French Room---excellent and location is great! I walked to yoga everyday at Vital, close to lots of restaurants and shops. I will do it again soon ...and can't wait for the Adolphus renovations. The staff was amazing...very helpful and accommodating!

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, How fortunate we are to have such appreciative guests. Thank you for highlighting our upcoming renovations. Our staff sends you their warmest regards. Your table is waiting in The French Room! Kindest regards, David More 

texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Let me start by saying I have stayed at this hotel many times over the past 10 years. This past visit was very disappointing. The Adolphus used to be the grande dame of downtown hotels, not any more. The hallways smelled of sewer gas, some rooms had little to no hot water, bathroom supplies were not restocked in a timely... More 

Was this review helpful? Yes 4
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Our senior management apologizes for your poor experience. This is completely out of character for The Adolphus, as the vast majority of our TripAdvisor reviewers can attest. We have doormen, bellmen, front desk associates, as well as 24-hour security, monitoring the hotel entrances. As with any public building, on very rare occasions, our security is breached. It is... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

They have plans to renovate this historic hotel. However, my daughter and I came up for a weekend event and we were charmed by the venue with its magnificent lobby, engaging personnel and mammoth rooms by modern day standards. Location is perfect for a convention center event. Walked their in minutes.

Was this review helpful? Yes 2
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for your very kind words. We appreciate your letting us know. All the best, David More 

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Hotel Summarization (Beta)

What travelers say

  • French room(50)
  • Very nice(13)
  • Old world(13)
  • Valet parking(11)
  • Junior suite(7)
  • Convention center(7)
  • Next morning(7)
  • Very friendly(6)
  • First class(6)
  • Great location(5)

Additional Information about Adolphus Hotel

Address: 1321 Commerce St., Dallas, TX 75202
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Adolphus Hotel 4*
Number of rooms: 432
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Hotel Style:
#15 Romantic Hotel in Dallas
#15 Luxury Hotel in Dallas
#29 Family Hotel in Dallas
#34 Business Hotel in Dallas

660 photos of this hotel

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