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Adolphus Hotel

#28 of 192 Hotels in Dallas
Certificate of Excellence
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1321 Commerce St., Dallas, TX 75202
Best prices for: 1 room 1 guest
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Adolphus Hotel
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Adolphus Hotel
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1,882 reviews from our community

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    412
    181
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    76
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We prefer to stay at historic properties for leisure travel whenever possible because we appreciate the history and the local charm not usually found in large chain hotels. This was our first visit to Dallas, and the Adolphus exceeded our expectations. Centrally located, the hotel is within walking distance of major downtown attractions and restaurants; a courtesy car was readily... More 

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Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on a Friday night back in February and definitely enjoyed my stay. The hotel was easy to find and is in a great location downtown. The place was PACKED though, as there was a cheerleading convention in town and the hotel was overrun with thousands of kids. I can't fault the hotel for that though. They seemed... More 

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DC
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Customer service at this facility was top notch. "Calvin", the night desk associate, attended to issues in my room with great care and timeliness. The hotel staff throughout the building were very courteous, helpful and attentive. Hotel is downtown..can walk to restaurants, shopping, sites. Clean, well maintained hotel,. Good location. Room was spacious, clean. Good HD TV and Internet connectivity.... More 

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Contributor
19 reviews 19 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stay at the Adolphus for business and I must say this is a fantastic hotel! During my past visits I had minor issues but, The team at the Adolphus always fixed my issues immediately. Manager Chris Weydig, really went above and beyond to take care of me on my most recent visit. The hotel is currently going through a... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Steve, Thank you very much for your high praise. We appreciate your sharing your wonderful experience at The Adolphus with other travelers. Chris Weydig sends you his warmest regards and looks forward to your return. Cordially, David More 

Chicago, IL, USA
Top Contributor
96 reviews 96 reviews
66 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here while on a recent business trip. It was the third or fourth time I've stayed here over the past 10-15 years and man has this place gone downhill quickly. Upon arrival at 8pm on a Thursday and the entry portico was chaos. I assumed an event was occurring at the hotel but no, they were just very... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for expressing your disappointment. Rest assured, our senior management team will be following up on your complaints and concerns. We appreciate your loyalty over the years and will do everything possible to restore your confidence and trust. Sincerely, David More 

College Park, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I really liked the hotel. The rooms were large, comfortable and clean, I liked the art work. We walked to local restaurant for dinner. Valet parking was great ( But extra) Staff is very friendly and accommodating.

Was this review helpful? Yes 1
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, The management and staff appreciate your compliments and kind words. Thank you for recommending The Adolphus to other travelers. We hope you will return soon. All the best, David More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I frequent the Adolphus for weekend getaways. We live in Dallas and are familiar with the many nice hotels, but the Adolphus stands out because of its uniqueness, rich history and class. During our most recent stay, we were able to get a huge room, experienced impeccable service, and had a great time chatting with the friendly,... More 

Was this review helpful? Yes 2
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, How very kind of you to praise the outstanding service provided by Alexandra and Chandler at The Adolphus. They appreciate your thoughtfulness. With so many hotels to choose from, you pay tribute to us by your loyalty. Thank you for recommending us - and describing us so accurately! Alexandra and Chandler send you their warmest regards. Cordially, David More 

Norman, Oklahoma
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Adolphus during a quick overnight trip to Dallas this past weekend and loved every minute of it. The staff was friendly and accommodating from the minute we stepped out of our car, to the minute we stepped back in it again. The room (Executive Suite w/ two queen beds) was HUGE--more like a small apartment than... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, What a beautiful tribute to The Adolphus and its wonderful staff. Your experience is what we strive for - for all of our guests. I think we can all identify with the loss of a cherished stuffed animal. As you can imagine, we have reunited many a teddy bear, rubber ducky, and action figure with their family! There... More 

Kingwood, Texas
Senior Contributor
29 reviews 29 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in Mid March '15 and loved the hotel. The room was large (we had 2 tv's in our room). I enjoyed it as much as when we were in The Drake in Chicago. Older hotels have so much more to them. Everyone was always nice to us also. The location was incredible. We walked to the... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Matt, We are delighted that The Adolphus impresses. It is an honor to compare favorably to your other favorite hotels. Thank you for mentioning our prime location. We are in the center of everything. The management and staff send you their very best and look forward to your return. Cordially, David More 

TUPELO
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I am very disappointed with their requirement that they MAKE each person put up. They state that this is for incidentals. There meaning of incidentals and what customers call incidentals have two different meanings? If they (Adolphus) are having customers to put up $50.00 for incidentals as a requirement. My meaning of incidentals are things that you use or have... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Patricia, Thank you for expressing your opinion. Deposits for incidentals are common throughout the world. They are an industry standard and are explained at check-in. It is important to understand the difference between credit and debit cards, and how different transactions affect them. This responsibility falls on the person holding the card. Banks provide this information readily to their... More 

Hotel Review Summarization

What travelers say

  • French room(33)
  • Old world(11)
  • Valet parking(10)
  • Very nice(9)
  • Very friendly(6)
  • Next morning(6)
  • Friendly and helpful(5)
  • Convention center(5)
  • Neiman Marcus(4)
  • Would highly recommend(3)
Questions? Get answers from hotel staff and past guests. Ask a question

672 photos of this hotel

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Hotel & grounds (97)
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Dining (16)
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Bathroom (29)
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Room/suite (128)
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Amenities (9)
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Deluxe Room with King (29)
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Deluxe Room with Two Queens (33)
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Executive Suite with King Bed (29)
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Executive Suite with Two Double Beds (26)
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Executive Suite with Two Queens (30)
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One-Bedroom Luxury Suite with Terrace (64)
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Restaurants and Bars (34)
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The Hotel (31)

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Room/suite (5)
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Hotel & grounds (3)
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Dining (1)
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Business center/function rooms (2)
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Other (5)
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