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Adolphus Hotel

#26 of 192 Hotels in Dallas
Certificate of Excellence
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1321 Commerce St., Dallas, TX 75202
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Adolphus Hotel
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1,951 Reviews from our TripAdvisor Community

Traveler rating
    1,144
    435
    193
    102
    77
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239
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (1951)
  • Mar-May only
    (513)
  • Jun-Aug only
    (484)
  • Sep-Nov only
    (476)
  • Dec-Feb only
    (478)
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Fort Walton Beach
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was by far our best hotel experience. From the management, wait staff, valet, front desk, bartender- Everyone went out of their way to be nice and helpful. We were amazed at how friendly everyone was. Thank you for such a great experience. Also, being built in the early 1900s, there was beauty all over the hotel. The word panels,... More 

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Las Vegas, Nevada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice place, staff is friendly but the hotel is probably 10 years past its prime. I did see a poster in the lobby about rooms being renovated but no detailed information. Public areas also need renovation, they are tired and very dated. In spite of the physical condition the staff was very friendly, had breakfast one morning. Server was very... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for your kind compliments about our staff and their outstanding service. We appreciate your feedback. It is invaluable in meeting the needs of our guests. All the best, David More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff of this hotel exhibited what I call pride of service, they were professional , they cared about about me, they were interested in providing me with the best service possible. The staff of this hotel made me proud to be an American, they represented the old values of what made America great.

Was this review helpful? Yes
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, In your kind and gracious review you have captured the essence of The Adolphus and its mission to provide extraordinary service to every guest. Thank you for highlighting this pride of service and the timeless American values we represent. It is certainly true of everyone who works at the hotel. The management and staff of The Adolphus appreciate... More 

Encinitas, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

We loved the old class of the Adolphus - loved the bar and the bartenders, the driver, the wood, the vintage furniture and settings, great room. We hope the remodel won't take away from the history and character of this unique hotel.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for your kind compliments about The Adolphus and its staff. We are delighted that you appreciate its class and charm. Rest assured, The Adolphus will honor its traditions and historic legacy. All the best, David More 

Bossier City, Louisiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel far exceeded My expectations. Very clean. The lobby was gorgeous! Rooms slightly dated but very very clean and comfortable. Staff was very friendly. I would definitely stay here again. The bar in lobby had excellent food and drinks.

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, You are most kind and generous with your praise. We appreciate your compliments for our staff, accommodations and lobby bar. It means a lot to our management. Thank you for staying with us. Cordially, David More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Now I'm not used to fancy hotels but I got a good deal. When I pulled up I had no idea what I was instore for. This place is high class, the rooms were large, large closet, parking for me was crowded, bathrooms are elegant and clean, people friendly. There's plenty of places to eat and drink around there. The... More 

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for your kind compliments and travel insight. We appreciate your staying with us. All the best, David More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We are giving this review a "very good" rather than an "average" rating due to the great by the majority of the staff, and the fact that we found a great rate on a hotel booking website (about a third of what other sites were advertising) The entrance and lobby of the hotel are beautiful and elegant. Our first interactions... More 

Was this review helpful? Yes 1
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Thank you for your thorough, fair review. We appreciate learning what pleased you and what disappointed you. Your kind recognition of our outstanding staff made their day. We hope you will return to enjoy other enhancements to our hotel. All the best, David More 

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent only one night here. Quite a large room, with separate dressing room. Large bathroom. Lovely decor but sadly the exterior was undergoing refurbishment and was surround by scaffolding. It will look gorgeous when finished. We made the BIG mistake of having HIGH TEA in the atrium area. Very expensive for stale sandwiches, cold tea and hard scones. They really... More 

Was this review helpful? Yes 1
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Julie, We appreciate your compliments and constructive criticism. It is important to us to have both. Please accept our apologies for your disappointing afternoon tea service. Our management is looking into what happened and will take the appropriate action to address this. Thank you for staying with us. We hope you will return. Kind regards, David More 

Austin, Texas, Usa
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a very convenient location if you want to stay in downtown. The rooms are specious and clean but old style. The elevator doors rattled. The extra paid parking was inconvenient, even with valet service. The room coffee service was poor; even the bar coffee was bad. We did not use the restaurant.

Was this review helpful? Yes
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, Your compliments and criticisms are both invaluable. Thank you for sharing your insight. It will help guide our improvements. Cordially, David More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My senior prom was held there 55 years ago. Was a step back in time. We had a wonderful stay. Staff was very professional and tried to cater to everything we asked for. The lobby bar lots of fun for the late night theater crowd. Only one small criticsim, the lights in the bathroom are too dim. Wonderful ambiance but... More 

Was this review helpful? Yes
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review

Dear Guest, We are delighted that you have such fond memories of The Adolphus and returned to relive them. Thank you for sharing your appreciation with other travelers. I know they will enjoy your insight. Your feedback will be helpful for future improvements. We hope you will return, again, soon. Warm regards, David More 

Hotel Review Summarization

What travelers say

  • French room(30)
  • Old world(10)
  • Very friendly(6)
  • Very nice(6)
  • Valet parking(5)
  • Convention center(5)
  • Next morning(4)
  • Friendly and helpful(3)
  • Front desk staff(3)
  • Neiman Marcus(3)
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Deluxe Room with King (29)
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Deluxe Room with Two Queens (33)
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Executive Suite with King Bed (29)
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Executive Suite with Two Double Beds (26)
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One-Bedroom Luxury Suite with Terrace (64)
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The Hotel (31)

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