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Sheraton Dallas Hotel

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400 North Olive Street, Dallas, TX 75201
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Sheraton Dallas Hotel
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1,925 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have to say, the staff at this hotel is stellar. Erwin at the concierge's desk, Joo at check-in, the gift shop, the servers at The Kitchen Table and Draft--all above and beyond. And the food at the restaurants was fabulous. The rooms themselves were average (pillows not firm enough for my taste), and the pool is a little small,... More 

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New York City
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

As a loyal Starwood member so it's always my first choice. This hotel is average at best. Room was in need of an update, badly. The restaurant was fine and the business center ok. Overall just a big average. If I were to come back for a conference I would likely stay at the W which isn't far from here.

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New York
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at the Sheraton Dallas hotel as part of a quick work trip. The hotel is very spacious and the rooms more than sufficient for a single traveller. I had a grand piano in my room! I'd like to particularly comment on the service team who was in the Sheraton lounge - Ron and Chanetell were helping me with... More 

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Tulsa, Oklahoma
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First book an executive suite you cannot go wrong, also book the north tower it is renovated others are not. Brandi at the front desk was great. I have actually never met anyone as nice while checking in to a hotel . She helped get our rooms close to eachother and had good view suggestions. We booke an executive suite... More 

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Abilene, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose the Sheraton DFW because it offered complementary parking and airport shuttle service. The hotel is lovely and conveniently located. Beds were excellent. We had to take a 3:30 a.m. shuttle and it was ready for us as promised, and returned very promptly upon our return to the airport several days later. Parking is well lit and I was... More 

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San Angelo, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Front Desk Amber was on-target! She was able to check in our entire group with ease making sure to take care of our needs. Several conferences were being held at the same time! She made sure we considered all of our options and provided excellent service. Guest services Quine took care of our requests for a refrigerator! It was delivered... More 

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Berwick, ME
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here while in town for work. I was happy with the room - I got free bottled water which is a huge treat in a hotel. Bathroom was spacious and clean. Gym was quite big and overlooked the pool which was beautiful. I found the staff pleasant and accommodating.

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Liberty, Texas
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

To start with this hotel is extremely large. As a result, there is very little personal service. The rooms are clean, spacious and comfortable. The one housekeeping issue we had was towel replacement.. They would take the dirty ones and not leave more clean ones. Another issue was food. The food onsite is not particularly tasty and is a bit... More 

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Raleigh, North Carolina
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here because we went to the Gexa Pavillion for the Chicago - Earth, Wind and Fire concert. Hotel check-in was fast and courteous. The room was very clean with updated furniture. We paid extra to be in the Club Floor and were not disappointed. At 5:30 pm, wine, beer and hors d'oeuvres were served. There were plenty of crackers,... More 

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Markham, Canada
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

ok location in Dallas, but the hotel is dated. The staff was helpful but the rooms were dated and the washrooms definitely need some attention. I think this hotel is more targeted at large meetings and conferences that can accommodate a lot of people and just need the bare necessities.

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Hotel Review Summarization

What travelers say

  • Very nice(21)
  • North tower(14)
  • Room service(11)
  • Pool area(7)
  • Fitness center(6)
  • Sports bar(5)
  • Club lounge(4)
Questions? Get answers from hotel staff and past guests. Ask a question

266 photos of this hotel

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Hotel & grounds (29)
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Dining (12)
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Business center/function rooms (7)
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Room/suite (81)
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View from room (22)
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Pool/beach area (11)
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Bathroom (27)
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Other (57)

Management photos: Courtesy of the property manager

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Room/suite (4)
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Dining (3)
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Hotel & grounds (3)
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Business center/function rooms (2)
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Pool/beach area (1)
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Other (7)
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