We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Dallas Hotel

Hotel website
Hotel deals
400 North Olive Street, Dallas, TX 75201
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sheraton Dallas Hotel
Professional photos View all
Browse nearby
Sheraton Dallas Hotel
Add Photo Write a Review

1,802 Reviews from our TripAdvisor Community

Traveler rating
    699
    524
    306
    163
    110
See reviews for
143
194
116
1,116
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1802)
  • Mar-May only
    (568)
  • Jun-Aug only
    (436)
  • Sep-Nov only
    (447)
  • Dec-Feb only
    (351)
All months
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Needs a major style overhaull. Staff engaging, but facility needs a major refresh. Seemed spookily quiet and in need of investment. Even with friendly service, this hotel was just ok. Only 1 of 2 restaurants open for dinner, and that had limited menu. Room service menu was varied, and deserves credit for trying with Color Your Plate healthy options, but... More 

Was this review helpful? Yes
Wichita Falls, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

Staff was friendly but the sheets in the room were HORRIBLE!! We were in room 1582 with 2 queen beds, we noticed the bed on the far right had stains on them so called and had them switched out. Right before putting my daughter in the other bed I noticed an old blood stain on the sheet, it was too... More 

Was this review helpful? Yes
Waco, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed one night after getting a great "hotel not named" price deal, choosing downtown since we were attending a concert at Gexa Pavilion at Fair Park. Pool was fairly nice with some day beds and loungers. Music wasn't loud enough and there was no pool service. I called front desk with my cell phone. Surprising as there were a... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Sheraton for a conference this past week and had an excellent stay. We had time to go to other bars during the week but always ended up coming back to The Draft inside the hotel. Aaron, the bartender, was great!!! He made us feel like regulars and was very entertaining. Food was ok but the service... More 

Was this review helpful? Yes
Omaha, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I have stated in several top name hotels in the past but this sheraton takes the cake the only good thing was the valet people. Who parked and brought my car up quickly the were especially helpful. The room on the 16th floor was clean but had no microwave no refrigerator. The shampoo was somthing you find in motel 6.... More 

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Starting off, I was greeted by the doormen. He assisted me with the luggage and we had a nice quick chat. Check in was smooth. Jake at the front office gave me a complimentary upgrade to an executive suite! Thank you Jake! The room was very nice. I had a couple of requests and I really liked that Julie from... More 

Was this review helpful? Yes
Reading, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for a major conference in May 2015. Stayed in the North Tower on level 15. No upgrade despite being SPG Gold, but assume due to the hotel being at capacity for the conference. Room was sufficient, two large beds, desk area, television and standard bathroom. Everything as expected. Starbucks coffee machine is always much appreciated. I took advantage of... More 

Was this review helpful? Yes
Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel rooms were terrific, and I enjoyed the in-room Starbucks. The conference facilities were really good. Nice fast elevators were a treat. I found all the staff helpful, and Nealy in the restaurant was a sweetheart!

Was this review helpful? Yes
Farmington Hills, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I was at this hotel to attend a work conference for 5 days. The hotel is very nice. The beds and pillows are amazingly comfortable. When settling it, it feels like a big fluffy pillow engulfing you, a relaxing feeling. My only two complaints are that the conference rooms are freezing and the price of the bottled water is not... More 

Was this review helpful? Yes
Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

Nealy is an awesome waitress! You better treat that girl well. She is a great asset!!!!! The food is above average. The restraunt is just too loud! I need a quiet place to relax at night and have dinner. Eating beside the bar is not quiet! The Draft is too loud too!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (225)
Viewed
View from room (21)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (75)
Viewed
Dining (10)
Viewed
Pool/beach area (11)
Viewed
Bathroom (27)
Viewed
Hotel & grounds (25)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay