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All 188 Dallas hotels

Sheraton Dallas Hotel

4.0 of 5 Hotel   |   400 North Olive Street, Dallas, TX 75201 (Downtown Dallas)
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Ranked #67 of 188 Hotels in Dallas
A recent review
5 of 5 stars reviewed yesterday
RADARSHE Tolland, Connecticut
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1,503 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tolland, Connecticut
Top Contributor
58 reviews 58 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Quick and attentive staff. Bar food pretty good. Light Rail transportation right next to hotel-to get downtown. Downtown however is an easy 10-15 minute walk. The hotel itself is a nice looking facility inside and out. The gym is a nice as you will find in a hotel-it has about everything and loads of aerobic machine, weight machines and free... More

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Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time at this hotel as usually stay elsewhere in dallas and was pleasantly surprised. Great location with DART virtually outside the door for getting around. Staff very helpful and pleasant. check in easy, although on check out no clear express available. room on level 36 central tower facing south west plenty of room. clean. Colleagues tell me it had... More

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Vacaville, California
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

This has been one of the worst hotel experiences. We were booked for 5 nights. First 2 nights we were "checked out" meaning had to get our keys reprogrammed each day because the system unprgraed them. Although they did charge is the full five days by this point. The shower above us was on and a leak started in our... More

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Three Rivers, Texas
Top Contributor
55 reviews 55 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel last year and that experience had a lower rating. The staff at this hotel is very good. The check in was flawless and the bellhop was very polite and quickly delivered our luggage to our room. Our room was spotless (2942) and the double beds were very comfortable. We made several calls to the hotel... More

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T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Karl A, Thank you for sharing your review with us. We are pleased to know that your experience was an enjoyable one and that you found our team members to be very helpful and friendly. We invite you to return to the Sheraton Dallas in the future for another great stay. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas... More

Detroit, Michigan
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed 3 nights for a conference and was happy with the large room, comfortable bed, and large windows overlooking the city. Good location: DART train stop on the corner, walking distance to Dallas Museum of Art, 10 minute drive to Uptown. Check out the Cancer Survivors Plaza on the corner. Large fitness center. Missing towels and shower gel were... More

Was this review helpful? Yes
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello BaylaD, We are glad to know that you enjoyed your room and the hotel facilities. We apologize that you were not pleased with your towels or your salad. We hope that you will return to the hotel again in the future for a comfortable and enjoyable experience. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More

Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved this hotel for its location and amenities. In the heart of downtown in walking distance to great clubs and restaurants. Rooftop pool and cool lounge for drinks. Checkout the best rates on priceline.com

Was this review helpful? Yes
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello mamabehave, Thank you for sharing your review with us. We are pleased to know that you enjoyed a great stay with us and we invite you to return to the hotel again in the future for another enjoyable experience. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More

Chicago, IL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Came here w/a group of friends to experience the great state fair of Texas. Hotel is centrally located and located on the DART train line so super convenient. Nicely designed. Staff so far has been very helpful (I have another night here as I write this review). Concierge also very nice & helpful. Cons- Wifi is extra (yuck) & for... More

Was this review helpful? Yes 1
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello WrldTrvllrESQ, We apologize for the issues you experienced with housekeeping and your room keys. We have shared your review with the housekeeping management and we will be looking into why your room was missed. We invite you to return to the hotel again in the future, and we suggest you look into upgrading to club access for free continental... More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My stay was only 3 days for an IT conference. The hotel was nice and the staff was friendly. However, my room was a little disappointing. As soon as I walked in the room, I smelled mildew. I called the front desk, explained and asked for a new shower curtain. She said someone would be right up. I waited a... More

Was this review helpful? Yes 1
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello 994KarenC, We apologize for the issues you experienced with your room. We invite you to return to the Sheraton Dallas again in the future, and when you book your stay with us, please connect with me directly at ted.lepak@sheraton.com. I will personally look into your experience and make sure that your room is comfortable and enjoyable. Sincerely, Ted LePak... More

New Jersey
Contributor
20 reviews 20 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our first experience with this hotel was at check in. The line snaked around and up and down the lobby. We found to our dismay they were hosting a Microsoft convention-1200 rooms!! When I asked a staff member if there was another way to check in other than stand in line with the convention members we were told no. It... More

Was this review helpful? Yes 1
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello 6Miles01, Thank you for sharing your review with us. We apologize for the delay you experienced at check-in and for the noise from the Microsoft event at the pool. We invite you to return to the hotel the next time you journey to Dallas and I encourage you to connect with me personally at ted.lepak@sheraton.com and I will see... More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a conference. The service at reception was quick and helpful. The room was clean and had a decent coffee maker. Unfortunately I was in the tower near the tram and the noise in the evening and early morning was really disturbing. Would recommend staying in another tower if you can.

Was this review helpful? Yes
T_LePak, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello BobnMal, We apologize for the noise issues you encountered during your stay with us. We invite you to return to the hotel the next time you journey to Dallas and I encourage you to connect with me personally at ted.lepak@sheraton.com and I will see to it you are placed in a quiet and comfortable room. Sincerely, Ted LePak Brand... More

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Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel

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