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All 188 Dallas hotels

Sheraton Dallas Hotel

4.0 of 5 Hotel   |   400 North Olive Street, Dallas, TX 75201 (Downtown Dallas)
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Ranked #67 of 188 hotels in Dallas
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5 of 5 stars reviewed yesterday
Martudona Buenos Aires, Argentina
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1,468 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Buenos Aires, Argentina
Top Contributor
156 reviews 156 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed for 3 days at this hotel with my husband.in August .- It was a very good experience., The room was large and comfortable..It was in the North tower, 21st floor, with a great view. The bed was great., one of the most comfortable I've ever slept, with several different and soft pillows to choose.( pillow menu) The employees... More

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Boca Raton, Florida
Top Contributor
502 reviews 502 reviews
25 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed yesterday NEW

We expected an ordinary city center hotel for our busy convention and this is what we got. Sure, there were numerous flaws but at the low convention price we were paying these were minor matters. All in all then a Very Good rating for the price/service combination

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San Antonio, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

huge executive suite, way bigger than at any other hotel, great location within walking distance to several good restaurants an also right next to the train station, so far all employees have been very attentive, the entrance by the cancer survivors park needs more lightning or a security guard.

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Dallas
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the Sheraton Dallas with my wife. Although it is an old property, with some renovation, we discovered that the only KING beds are in the north tower - club level is in centre tower, but only double rooms. South Tower is not yet renovated. We finally reached our room, but it was small- reminded us of New York... More

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Bowie, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Found some big roach in my room. The persons at the desk didn't seem to concerned about it. Something about it being a water bug and it is normal this time of year. Maybe so, but felt they should have been a bit more concerned.

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Redneckatheart, The Sheraton Dallas takes any and all pest complaints seriously, however we do apologize if the response came across in an unconcerned manner. We have a policy to log these pest complaints and have Orkin come check and exterminate the problem. We invite you to return in the future for a comfortable, clean, and bug-free experience. Sincerely, Ted... More

LUBBOCK
Top Contributor
57 reviews 57 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Quick check in very friendly & helpful staff.Room was large clean super comfortable beds.Attended a conference so was here all week.Valet guys were very helpful & went out of their way to help my mother who was in a wheelchair.Drew Hill & Erick Shelby would run to get our car & help her get out & put wheelchair in back.They... More

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Nativetexanlubbock, We are pleased to know that you had an excellent experience with us and we invite you to return to the hotel again in the future for another excellent experience. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel More

Rowlett, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I want to start off by saying I was very apprehensive about this hotel, as there was a convention in town, and in the past with the Hilton I've had horrible experiences when conventions are at the hotels, just because they teach their guests like absolute trash normally. All of my apprehensions were quickly put to rest by the amazing... More

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Andrea, Thank you for sharing your review with us. We are pleased to know that your experience from check-in to check-out was amazing. We look forward to welcoming you back to the hotel again in the future. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel More

Corvallis, Oregon
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a conference hotel, and the staff knows how to handle a conference! My check-in was perfect, and I think was the fastest check-in I've had at a hotel. My 6th floor room was the type I requested, and was spacious & clean. The bed was firm, but very comfortable, and all the items in the room functioned properly.... More

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello OregonOpus, Thank you for sharing your review and the nice photos you shared with us. We love it when our guests share photos of the hotel! We apologize for the cold conference rooms. We constantly check with the groups meeting planners to make sure the conference room temperatures are okay. In the future please connect with the event planner... More

Edmond, OK
1 review
3 of 5 stars Reviewed 1 week ago

The online pictures look very glamorous compared to what it really looks like. The exterior of the building looks very tired and very 70s, which is not at all what it looks like in the online photos. The rooms you can tell are very old, but because of the renovation, they look very nice, with several still missed details. For... More

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello mpr628, We apologize for the issues you experienced during your stay with us. We invite you to return to the hotel again in the future and see what the hotel truly has to offer. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel More

Plano, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Wow! From the cheerful, efficient front desk staff to the warm welcome in the club lounge I have felt cosseted since I arrived. In the midst of a large anime convention the staff retained grace and a sense of humor. Kudos to Sonya and Ronald in the Club lounge! The made every visit there a welcome escape from care. Everyone... More

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello saranpatsmom, Thank you for sharing your above and beyond experience with us. We invite you to return to the Sheraton Dallas and the Club Lounge in the future for another enjoyable escape. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel More

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Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Dallas Hotel 4*
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in Dallas #45 Family Hotel in Dallas #53 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 
Number of rooms
1840

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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