We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Dallas Hotel

Hotel website
Hotel deals
400 North Olive Street, Dallas, TX 75201
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Dallas Hotel
View Map
Add Photo Write a Review

2,136 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Downers Grove, Illinois
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a week while on business trip. Room was big and clean. Hotel staff from my perspectives super helpful, especially Maria with meetings department and Ennis – front desk manager. Big THNAK YOU to both of you. You are fantastic!! Club lounge staff going above and beyond to serve their guests. They serve good coffee but could be... More 

Helpful?
Thank BookaK
Boston, Massachusetts
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent two nights in the Sheraton Dallas Hotel as part of a large corporate event held in its meeting facilities. I found this Sheraton quite comfortable for that purpose; the meeting rooms were enormous and well-appointed, the staff and service were attentive, and the traffic flow was well-planned for a large crowd. My room was on the 30th floor... More 

Helpful?
Thank Amy B
Cambridge, Ontario, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Had the Executive Suite with a couple buddies to watch the Dallas Stars games that week. The hotel itself is huge and has everything you could need in a great downtown location. Our room was spacious, had very comfortable beds, a mini fridge and a stocked washroom. The bar downstairs, The Draft Room, is pretty awesome. I was impressed with... More 

Helpful?
1 Thank Jasen F
Dallas, Texas
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This is a great place to stay and great location or downtown Dallas. When I checked in and got to my room I was disappointed. Very out dated and small to be a suite. Overall it was a great place to stay for my weekend getaway. Always something going on here at the hotel there were several different corporate conventions... More 

Helpful?
Thank Jason S
Oklahoma City
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for my company's national meeting and experienced very helpful staff. I stayed in the Center Tower which is the best location for getting to meeting rooms (Long Horn and Dallas), fitness facility (which is one of the best in all of my travels), and lobby restaurants. My experience with convention food was so so, but maybe that... More 

Helpful?
Thank OhiOkie
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Booked room through booking.com and got a pretty good deal. But my fiance and I had trouble checking in along with a few other ppl who booked through the site. Had to wait about 2 hours but wasn't bad because there is a nice bar and restaurant inside. Hotel employee worked with us after a cpl hours and gave us... More 

Helpful?
Thank Alexis L
Hyderabad-Deccan, Andhra Pradesh, India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Over all it was an average experience. I was expecting better than what I got there. My room condition was not well maintained. Water logging in bath tub. Despite complain, problem did not get resolved during my 4 days stay there. It was irritating every morning while taking bath. Rooms were not being cleaned regularly. sometime cleaning will be done... More 

Helpful?
Thank Shahid786
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Shahid786, We apologize for the issues you experienced with your tub and with your transportation. We have shared your review with the maintenance, front desk, and transportation teams so we can look into your experience and these issues to improve future guest experiences. We invite you to return so that you can enjoy the true Sheraton Dallas experience in... More 

Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This was an excellent home base for me to do some sightseeing in Dallas. Ubers were $10-$15 to the zoo and botanical gardens, but I was under a mile to all the museums I wanted to see in the downtown area, including Perot, the Dallas Art Museum, the aquarium, and the Sixth Floor Museum. My one negative is that there... More 

Helpful?
1 Thank bonniemillicent
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello bonniemillicent, We are pleased that you found our location to be convenient and that you enjoyed Draft, our sports bar. We invite you to return for another great stay the next time you are in the area. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Here for a large business conference. I usually like the Sheraton properties, but this property really missed the mark: * Heating/cooling system a complete disaster. The meeting rooms were so hot to the point that people were jokingly talking about taking off their shirts. The same in my hotel room where I had to get up 5x a night to... More 

Helpful?
Thank 8John8888
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello 8John8888, We apologize for the issues you experienced during your stay with us. We encourage you to reconsider returning to the hotel in the future and to connect with me directly at ted.lepak@sheraton.com prior to you next stay with any questions you might have. I will look into your next stay and make sure your experience is much more... More 

North Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was fantastic...accommodations were clean and very nice. It cost me $5.00 to and from DFW riding the Orange Line Train which stops literally across the street from the Hotel. The restaurant "Farm Table" lacks a bit of ambiance and can be noisy when crowded, however, the food was fantastic and the pricing was pretty reasonable. the bar was... More 

Helpful?
Thank Charlie F
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Charlie F, Thank you for sharing your experience with us. We are pleased to know that our location was so convenient for you and we look forward to welcoming you back for another great experience in the future. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

347 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (321)
Viewed
Room/suite (91)
Viewed
Pool/beach area (12)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (35)
Viewed
View from room (25)
Viewed
Dining (17)
Viewed
Business center/function rooms (7)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Omni Dallas Hotel
Omni Dallas Hotel
#3 of 197 in Dallas
4.5 of 5 stars 4,440 reviews
Downtown Dallas
Hyatt Regency Dallas
Hyatt Regency Dallas
#21 of 197 in Dallas
4.0 of 5 stars 2,339 reviews
The Fairmont Dallas
#12 of 197 in Dallas
4.0 of 5 stars 1,438 reviews
Show Prices
Show Prices
Show Prices
Downtown Dallas
Hotel Indigo Dallas Downtown
Downtown Dallas
Homewood Suites by Hilton Dallas Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay