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Sheraton Dallas Hotel

4.0 of 5
400 North Olive Street, Dallas, TX 75201
Hotel amenities
Sheraton Dallas Hotel
Ranked #25 of 190 hotels in Dallas
4.0 of 5 stars 610 Reviews
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610 reviews from our community

Traveler rating
    285
    161
    74
    55
    35
See reviews for
Families
45
 
Couples
67
 
Solo
83
 
Business
400
 
What travelers say
  • Room service(25)
  • Very nice(20)
  • North tower(15)
  • Fitness center(12)
  • Sports bar(9)
Date Rating
Leavenworth, Kansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

The hotel itself is very nice. The staff was great from check-in to check-out, room was vbery nice and comfrtable. I stayed for a conference that was in the hotel and it went well. I did not eat at the hotel though, they do have one resturant and the coffee shop. The Sheraton is connected to the Marriott that has... More

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Dubai, United Arab Emirates
Top Contributor
52 reviews 52 reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed May 26, 2012 NEW

Dallas downtown doesn't have much to offer in general and the Sheraton only adds to the overall misery of a Dow town bereft of anything interesting to eat or do. Check in st the hotel is smooth and painless as you'd expect at a Sheraton. The rooms are better than you'd expect from the age of the hotel outside, but... More

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Bentonville, Arkansas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012 NEW

My wife were in town for a concert at Gexa. The hotel was clean and the staff was very friendly and helpful. The dining, bar and coffee shop were all excellent. Parking was higher than I like at $21 a day. More

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Chicago, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2012 NEW

Only a single elevator was working in the center tower to floors 29 and higher. I never saw anybody trying to fix it. Breakfast food was probably the worst I've had in a while. The location has absolutely nothing around it, but is close to a lot of businesses - so don't stay here for fun travel. The valet and... More

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Courtney Van Amburgh, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 25, 2012

Hi Caoimhin_B, Thank you for your review. I apologize that your stay with us was less than you had hoped for, but I appreciate the feedback you provided us. Although our housekeeping team places fresh toiletries in each guestroom daily, if there are ever any not provided, please don't hesitate to contact our front desk as they will ensure you... More

Nebraska, United States
2 reviews
5 of 5 stars Reviewed May 22, 2012 NEW

The Sheraton was such a wonderful place to stay and my husband and I loved it! The hotel was very clean and beautiful - we couldn't have asked for a nicer place to stay. We visited Draft Media Sports Lounge during our time at the hotel and it was like being surrounded by old friends! James R. and Kristina P.... More

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sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

Than you for the review and we are so thrilled that you enjoyed your stay with us. We hope to see you during your next trip to Dallas. More

Athens, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

Have stayed in this hotel twice over the past year. Very comfortable room. Clean, quiet, elegant common areas, very good breakfast menu in the Table Top Restaurant, courteous and attentive staff. Excellent location, just a short walk to the symphony, opera, museums, and a variety of restaurants in the arts district. Two minor glitches; no washcloths in the bathroom and... More

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sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

Frist off, I want to appolize to you for the missing wash cloths. We are so happy that you had a great stay adn we all look foward to your return. We are your home away from home! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

The rooms were clean and nice. Hotel staff curtious and prompt. I wanted to take the bed and pillows home!! The best part of the hotel stay was the sports bar Draft, the two bartenders, Siraham and Asher made the experience at the bar one of the best I've seen in quite a while. Not overbearing, drink never ran empty... More

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sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

I am so sorry for your Kitchen Table experience and I want to assure you this is not the norm for them. I have fowarded all of the information you provided me to the Chef and I know he will address with the staff. we look foward to your return during your next visit to Dallas. More

Dallas, Texas
1 review
5 of 5 stars Reviewed May 22, 2012 NEW

I really enjoyed my stay at the Sheraton, Dallas for the recent TEXMED meeting with the Texas Medical Association. The facilities and staff really seemed to want to make my stay very enjoyable. The facility is very large yet not at all impersonal. Would not hesitate to recommend. More

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sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

Thank you for your review. We try to enstill southern hospatility in our associates and I am glad to see it working. We do realize our size and even though the building is large our management style is in accordance to the Sheraton Branding. We look foward to your next trip to Dallas. More

Austin
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

Got this hotel for a ridiculously low rate via Hotwire, so I was extremely pleased with how nice it was. Rooms were a decent size with good views. Bedding was extremely comfortable and clean. Didn't explore the area much, as I was in town for a concert at the Gexa Pavilion (Starplex), but it was very close to that; very... More

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sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

Hello I do apolgize for the negative contact with a staff member which is concerning for me because i understand all of the training that we all go through to make you feel welcome.The parking ticket machine issue I have fowarded to the manager to investigate. But most of all we are so excited that you otherwise had a great... More

Corpus Christi, Texas, United States
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

Expensive, nothing to see or do within walking distance, bad food, parking $30/day, internet $14/day; they have a big promotion that you will get some points if you don't use housekeeping-excuse me but I go to a hotel so someone can clean my room and make my bed. More

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See 2 more reviews by Jane S for Dallas
sheratondallas400, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
May 23, 2012

I am so sorry that you did not have a great time in our city. We do comparrison pricing on all of our amenities to make sure we are in line with other like hotels to ensure good competive pricing for our guest. We do offer a GREEN OPTION for our guest to opt in to or not. It is... More

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Additional Information about Sheraton Dallas Hotel

  • Sheraton Dallas Resort
  • Adam's Mark Dallas
  • Dallas Sheraton
  • Sheraton Dallas
  • Adam Mark Dallas
  • Adamsmark Hotel
  • Dallas Adam Mark Hotel
Address: 400 North Olive Street, Dallas, TX 75201
Price Range: $$

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