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Sheraton Dallas Hotel

4.0 of 5 400 North Olive Street, Dallas, TX 75201
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Sheraton Dallas Hotel
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Sheraton Dallas Hotel
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1,568 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Came in on a stop over to Mexico for a wedding. Sara Marie was the host in the SPG suite and she was great. She sat and chatted with us, gave us great places to check out and even a map of how to find the bank. Thanks Sara!

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Wichita Falls, Texas, United States
1 review
1 of 5 stars Reviewed yesterday NEW

when we got there , the soap in the bathroom was used and had a hair in it , the pillows on the second bed were dirty and smelled of sweat, an hour before check out the water was turned off , and the entire hotel was dirty, my recommendation until the Sheraton does renovation just book the omni its... More

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Houston, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

I visited the Sheraton Dallas for our annual TCA conference. I had an issue with my original room, but was apprehensive about complaining as they were extremely busy. I waited until the next day to voice my concerns. The associate I spoke with, Verlencia, was very apologetic and accomodating. She far exceded my requests and even later inquired if my... More

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Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have to say this is a great place to stay. Everyone at the hotel was great to deal with and I was constantly approach and ask if I needed anything. The social bar was great along with Draft sports bar. If anything could be improved, would be the morning buffet. Selection was fine but quality was off especially for $20.... More

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Chicago, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Beyond disappointing. Simply awful. Bottom line, avoid. An "Executive Suite" is a meeting room, with zero "normal bedroom" furnishings. The heating system, simply did not exist: nor in the summer, does functioning air conditioning. On our stay, water was shut-off at 10:30 AM. Try taking a shower with zero water. Then, there were the "100% convention events", apparently underwriting almost... More

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Arlington, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I am going to be staying here in the next few days. I usually use priceline.com bidding feature to secure accommodations and am very happy when I score this hotel. Its in a prime location downtown right next to a train stop that serves all lines. The rooms are clean and usually have a nice view of downtown. Unless its... More

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chicago, illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in by Raven Cimone- an outstanding associate who was energetic, enthusiastic, and warm. She made the extra effort to get us a perfect room We are so happy here. The bed is huge and has like threefold comforters...and the plows are 100 percent down as well. Bathroom has lots of soaps and towels. Full length mirrors at the closet... More

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El Dorado Hills, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Sheraton downtown Dallas hotel for a business conference. The hotel staff from friendly, helpful, and accommodating from beginning to end. The hotel hosted a conference attended by approximately 500 people and handled all logistics with ease and grace. The conference rooms were always clean and ready for use on time. I was... More

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Tucson, Arizona, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Everyone I have ever met at the Sheraton Dallas has been extremely friendly and accommodating. In a 1000+ room hotel, the front desk staff still welcome you by name when you walk through the lobby. When you visit, go to the DRAFT, they don't have fries, but the chips are dope. (Ask Kourtney if you aren't sure what dope means)

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

From check in I was impressed with this place.. before that at the valet area not so much...but when I got to the desk I was helped by a young man by the name of Alex Fierro. He made sure to offer a smile and excellent customer service. If this is a reflection of Sheraton training then they absolutely must... More

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Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel
Hotel Style:
#23 Luxury Hotel in Dallas
#51 Business Hotel in Dallas

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