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Sheraton Dallas Hotel

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400 North Olive Street, Dallas, TX 75201
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Breakfast for 2 Included
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Sheraton Dallas Hotel
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1,881 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We recently attended the 35th Annual Veterans Wheelchair Games. The staff was absolutely awesome. When we checked in, LaTonya in registration greeted us and made us feel welcome. After traveling two days to get there, her personality put us at ease. The staff in the Club Lounge was absolutely outstanding. They made a point to remember the names of my... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

My entire experience went from stressful and unenjoyable to carefree vacation mode from the kind and professional service of Daritza Rivera (guest registration). She went above and beyond to solve a tricky check-in issue, which I was SO grateful for. She exemplified the type of staff member that every hotel and service industry to strive to employ. The rest of... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I brought several students and parents to stay here for a debate tournament. Check in was extremely confusing and frustrating. When the rooms were booked, we were required by the hotel to book 2 rooms under each chaperones name. The front desk people must not be familiar with their own policy bc they were completely stumped by our arrangements. We... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is huge, the bed was so comfortable and the rooms are spacious. Location was great we had dinner at the restaurant downstairs and the Eggplant entree was amazing but the greatest was the mac&cheese balls- very yummy! Enjoyed the atmosphere and so will you!

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was here on business for a conference and this hotel accommodated us and made sure everyone of our vet's experience was grand. I want to send a special thanks to Dariza at the front desk for assisting me. She remembered me and a previous issue I had when I came to the front desk and got everything taken care... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

I loved my stay here. The beds are very comfortable and the tv is a nice size with a nice amount of cable channels. They have a lot of conference rooms available and two resturants inside the hotel and if you work for a certain company you get 50% off your food and that's a plus! It was convent location... More 

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Justin B, Thank you for sharing your review. We are pleased to know that you loved your stay with us and we invite you to return for another great experience in the future. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More 

Turlock
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This facility hosted the National Speech and Debate Tournament 2015. Imagine 3500-4000 kids and their coaches and judges. Imagine the tournament hosts working really closely with the hotel staff to present a well-run and appearance of a trouble-free event. And that says something if you don't ever hear about it or see it. Except for the demand on the South... More 

Was this review helpful? Yes 1
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello 56-Been_Around, We are pleased to know that you enjoyed your experience during the National Speech and Debate Tournament. We apologize for the issues you experience with the elevators and the WiFi, however with 7,000 attendants the hotel was a little stretched. We invite you to return to the hotel for another comfortable and enjoyable stay in the future. Sincerely,... More 

5 of 5 stars Reviewed 4 days ago NEW via mobile

Had a great time at the Sheraton Dallas location. Nealy is who you should ask for as your server. Great sevice and excellent food. One of the best dining experiences I have had. My wife and I will be back.

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello ByrdTravel, Thank you for sharing your experience at the Kitchen Table with us. We are pleased to know that Nealy provided you with helpful and attentive service and we will make sure she is rewarded for her efforts. We look forward to welcoming you back to the Sheraton Dallas and the Kitchen Table for another great experience. Sincerely, Ted... More 

5 of 5 stars Reviewed 4 days ago NEW

We came here for the Sports Jeopardy tryouts last Summer. Our room was fantastic with a great view of downtown Dallas. Would recommend, although it is kinda pricy. That said, our suite was great, and would do wonders for business travelers.

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Slade G, Thank you for sharing your review with us. We are pleased to know that you enjoyed your stay in one of our suites and that you have a special view of the downtown Dallas area. We encourage you to come back for another nice and comfortable experience in the future. Sincerely, Ted LePak Brand Reputation Manager Sheraton... More 

mississauga
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We went in a business trip to Dallas and stayed at the Sheraton Dallas Hotel near the Galleria. Conveniently located, close to all amenities, great shopping during your free time! Hotel staff were very friendly, courteous, and went out of their way to make sure we had a comfortable stay. Outdoor swimming pool was a downside, it wasn't clean and... More 

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello nazuahakim, Unfortunately, you did not stay at our hotel. The hotel you wrote a review for is the Sheraton Dallas Downtown, the property you actually stayed at was the Sheraton Dallas near the Galleria. We apologize for the confusion and hope that you will be able to stay at the Sheraton Dallas Downtown in the future. Sincerely, Ted LePak... More 

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