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All 188 Dallas hotels

Sheraton Dallas Hotel

4.0 of 5 Hotel   |   400 North Olive Street, Dallas, TX 75201 (Downtown Dallas)
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Ranked #66 of 188 Hotels in Dallas
A recent review
4 of 5 stars reviewed yesterday
Bill L Annetta, Texas, United States
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1,492 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Annetta, Texas, United States
1 review
4 of 5 stars Reviewed yesterday NEW

After a long day of traveling my wife and I checked into the hotel and requested a quiet room. Because the hotel was very busy hosting a convention, there were few good choices and when we arrived at the room, it was not ready. Upon returning to the front desk we were fortunate to meet manager Alex Fierro who found... More

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Fort Worth, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Over the last three years have stayed at this downtown hotel more than five times. The positives; Ask for Rachell at the front desk if you wish exemplary customer service, She not only signed me up for rewards but checked me in early and was truly pleasant and personable. I've been managing customer service most of my professional life and... More

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San Clemente, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Sheraton Downtown is perfectly located, the lobby is clean and well appointed, the staff upon check-in was very accommodating and my Jr. suite was perfect! Room 3543 is awesome! But I have to say the most memorable part of my stay was the friendliness of the hotel staff. One employee staff member in particular stood out. Sonja, up in... More

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Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Staying the the Sheraton Dallas has been nothing short of amazing!!!!! The staff here is so nice and patient, they treat you just like family. Always ready to help or get someone who will help me. Always smiling and greeting you! James Seion was an employee who helped us in our room and was patient with us, talking to us... More

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Houston, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in suite 2180 - there were 2 queen size beds & a separate living area with a pull out couch. It was very spacious, and comfortable. It is located at the end of the hall, so it was pretty quiet too. There is a restaurant (over priced) in the lobby area & a coffee shop too. The other... More

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Houston, Texas
Top Contributor
55 reviews 55 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel over 9/12-9/14 for the football game at AT&T Stadium. The Pros: 1. Conveniently located in downtown with easy access to uptown, freeways, etc. 2. Executive Suite was large, perfect for the 3 people we had staying in the hotel 3. Room was well appointed with 2 TVs, bed was comfortable 4. Fast internet for streaming... More

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Coronado, California
Top Contributor
61 reviews 61 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Dallas is a very large hotel conveniently located near the convention center, downtown and the light rail system. This is the second time I have stayed in this hotel within two years. I had access to the club room which was really spacious and had a large variety of items for both breakfast and in the evening. The... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a conference here & enjoyed the beautiful extra spacious room. Until used to it the tower elevators are confusing/ easy to get on the wrong one! Our conference banquet service was good, but the restaurant though good was very pricey! Coffee shop great/ staff everywhere very friendly & helpful.

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Lancaster, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Sheridan Dallas Hotel. Fantastic food and customer service. Breakfast buffet was awesome with Luis and Carlos. And seating staff was so friendly. Lucy makes great omlettes! Our room was always clean with extra coffee thanks to Rosa. Definitely will stay here again.

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Haughton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for one night only then moved to another hotel. This hotel was very busy and crowded. The valet parking and drive thru very congested and longer than normal wait times to get vehicle when needing to leave hotel. Rooms were nice, clean and spacious. This is a great facility for attending conferences but I wouldn't suggest staying just... More

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Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel

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