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Sheraton Dallas Hotel

4.0 of 5 400 North Olive Street, Dallas, TX 75201
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Sheraton Dallas Hotel
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Sheraton Dallas Hotel
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1,620 reviews from our community

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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was here for 5 weeks on business, and out of the entire hotel experience, the most memorable service I have received since being here was from the wonderful Italo outside doing valet parking. I didn't bring my car here, but he was always the first and last person to smile at me everyday and he is always very attentive.... More 

Was this review helpful? Yes
Penguin, Tasmania, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Hotel takes much pride in its "green hotel" status. Which I would applaud if it weren't at the expense of guests and general hygiene. We agreed to be part of the scheme when we checked in which meant that housekeeping wouldn't visit unless requested. Basically, make your own bed. This wasn't an issue until we made the bed one... More 

Was this review helpful? Yes 1
Oakland, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

First I would like to send a shout out to Teidra Brown, who made my stay awesome. I'm a Southern native and it was like being home, the hospitality and kindness did not go unnoticed. My flight was long and my room was given away but she more than made up for it.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

From the kind and attentive Italo at valet, to the ever present Hugo in the bar and breakfast service (always smiling) to Charles and Zon directing people where to go, every person there mAde me smile. Well done. Very impressed with each person I interacted with.

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Hillsdale, New Jersey
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our international ministry held their 30th anniversary here. What a huge place but all the staff was helpful as if it was a small B&B. I did feel bad for those who had health challenges in mobility because it is such a big place! Again, any assistance one needed could be gained easily from any staff member. One has the... More 

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Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Large sprawling hotel. Large, comfortable room with a lovely view of the Cathedral and the Arts district. I think this is more of a business person's hotel as opposed to a vacation/family hotel. We had tickets to a concert of the Dallas Symphony and it was only a 15 minute walk from the hotel, which was great. Close to public... More 

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Austin, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for a couple days for an education conference. The room was nice and big, almost too big for just one person (then again, I rarely travel alone so that could be part of my thoughts on that). The bed was nice and the light in the bathroom consisted of an almost lightsaber-like intensity of a frame around... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great beds. Decent bar. Nice staff. Ice machines that work. Seems there's always someone who wants to scoot up next me and be a pal. Like it or not. My Crown is served with a lime, the bartender always remembers repeat clients.

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Oklahoma City, Oklahoma
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to travel to Dallas last minute without a room reserved. I had booked a different hotel but due to overbooking they wanted to relocate me, which wasn't really feasible for me. So I booked a room at the Sheraton using points. I booked a basic double queen room and when I went to check in, i found out... More 

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello amy_ammo, We are thrilled that you enjoyed your upgrade to our Dallas Suite. We do offer refrigerators but for a fee of $20 for the duration of your stay. We invite you to return to the hotel for the another great experience the next time you journey to Dallas. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com More 

Riverton, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The double queen bed room was very spacious. Beds were incredibly comfortable--great night's sleep. I like the offer for no housekeeping in exchange for a daily $5 voucher. Restaurant -- chopped salad was delicious but very expensive. The tub drain ran very slow (I really don't like to stand in water during my shower). Called for maintenance and they corrected... More 

Was this review helpful? Yes
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Julie, Thank you for sharing your reviews. We are pleased to know that you enjoyed your sleep experience in our Sheraton Suite Sleeper bed. We are glad that the engineering team was able to fix your shower drain successfully and quickly. We invite you to return to the hotel in the future for another great stay. Sincerely, Ted LePak... More 

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Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
Reservation Options:
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel
Hotel Style:
#23 Luxury Hotel in Dallas
#41 Family Hotel in Dallas
#50 Business Hotel in Dallas

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