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Sheraton Dallas Hotel

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400 North Olive Street, Dallas, TX 75201
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Sheraton Dallas Hotel
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Sheraton Dallas Hotel
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1,718 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newnan, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

I spent over fifty days in this hotel and experienced top notch service from the entire staff. The rooms are classy and the fitness center has the latest equipment. The best service in my nearly two month stay came from Nealy, Cameron, Alisa, Ben and Jamie. They all went out of their way to make me feel at home and... More 

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Arlington, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My daughter and I decided to eat here because the local places would not deliver due to bad weather. We are so glad we did! Our waitress name was Nealy and she was fantastic! We both ordered the create salad plate which was great because we could both choose what we wanted on our salad. The brownie sundae was fabulous.... More 

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Denver
Top Contributor
182 reviews 182 reviews
35 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I love this hotel. Located in the heart of Dallas Downtown. The staff are very friendly, nice, and very helpful. Two blocks away from my office and close to all the fine dinning places in Dallas. Pick a higher floor to enjoy City view

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is a great location for my client location. Hotel was clean and has an outstanding exercise facility. (Highly recommended for weight training and exercise enthusiasts!!). Had dinner at the "Kitchen Table". Excellent food and Nealy provided outstanding service...with a great smile.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel fare is not typically something to get too excited about but my dinner at the Kitchen in the hotel was excellent. The server, Nealy, recommended the tortellini for dinner and the gelato trio with the brownie for dessert. If you stay at the Sheraton in downtown Dallas and happen to be at the Kitchen when Nealy is working, eat... More 

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Ventura, California, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A special shout out to a few of their great staff: Jonathan Lawrence in Engineering who quickly solved a couple of issues with my room and went out of his way to get me a map of the downtown area and gave me suggestions of close by restaurants. Irwin at the concierge desk made my reservations at Dakota's and set... More 

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London
Top Contributor
101 reviews 101 reviews
67 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a recent conference, this hotel is very well geared up for large conferences, a huge lobby area and lots of very long corridors. Overall steryle and no character, but the service was good and the staff kind. If you're in the North Tower wear comfortable shoes and it's quite a walk! The rooms are well appointed... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I arrived LATE Monday evening after traveling all day and found a spacious beautiful room waiting for me. Once settled in, I headed to Draft restaurant where NIKKI provided fast, excellent service at and really ended my day on a good note! All staff have been extremely friendly and professional and I enjoyed another great experience at Draft on Wednesday... More 

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Troy, MI
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here last week (April 2015) for a fun friends trip while also working at an event. This hotel, while HUGE, has an intimate feel since they break it up into separate towers. I had a room in central tower on the club level and it was amazing! the room was spacious and updated. The beds are so comfortable, I... More 

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Houston, Texas
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

First they wouldn't let us check in, it took us an hour to sort things out, then two days later when we come back from our day out we come to find out they checked us out, even with all our stuff still in our room. Had to pay for the extra night just to get our stuff back. Terrible... More 

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Grace C, We apologize for the issues you experienced during your stay with us. If you have the opportunity, please email us at 03207.socialmedia@sheraton.com with more details on your check-in experience and the problem you encountered with being checked out early. We would like to know exactly what happened so we can avoid these issues in the future. Sincerely,... More 

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