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Sheraton Dallas Hotel

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400 North Olive Street, Dallas, TX 75201
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1 room 1 guest
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Sheraton Dallas Hotel
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Sheraton Dallas Hotel
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1,963 Reviews from our TripAdvisor Community

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Traveler rating
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    574
    322
    168
    118
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157
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1,217
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
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  • All months
    (1963)
  • Mar-May only
    (567)
  • Jun-Aug only
    (598)
  • Sep-Nov only
    (447)
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Bunker Hill, Illinois
1 review
1 of 5 stars Reviewed 3 days ago NEW

Comfy beds and decent location downtown Dallas. However the staff was inattentive to special needs. Requested feather free room due to severe allergy and was assured a room would be handled in advance. Upon arrival nothing was done and no apologies. This is typical for this hotel. I've stayed here in excess of 15 times only once has my requests... More 

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North Richland Hills, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked 2 rooms at this hotel to go to a concert at Gexa pavillion. They gave me early checkin and upgraded my rooms at no additional charge. The rooms were very clean and the service was wonderful. I highly suggest if are in this area, stay there.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Where to begin... My husband and I recently stayed at the Sheraton in Dallas for a conference. Over the years, these conferences have taken us all across the country. Some hotels were good. Some...not so good. However, our visit to the Sheraton was very pleasant. The room was very clean, the food delicious (ate there all week in banquet dinners... More 

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Anna Maria Island, Florida
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for a few nights for business. Room was clean, beds are exceptionally comfy and check in was easy. I ordered a refrigerator and they were great about delivering and setting it up. There is a great shower head, but very low water pressure. I probably won't stay here again, since there are many downtown hotels that have... More 

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Philadelphia, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were in Dallas for large convention. Pros - good location, beds very comfortable, fitness center well equipped, 2 restaurants on site ( we chose to walk to nearby pub), lots of meeting spaces, sky walk to Marriot hotel with food choices during the day. We were in north tower which the rooms seemed recently renovated. Check in was quick.... More 

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Sand City, California
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is definitely a 3 star hotel trying to be a 4 star. I booked through Hotwire as it claimed it was 4 stars and what I got was the Sheraton. Location was really good right downtown Dallas within walking distance to restaurants, bars and other sites which was good. It served it's purpose for my one night stay so... More 

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New York
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended large conference here. The hotel handled it well. The room was very average. The tint on the window was torn and made window look broken. Toilet constantly ran. I fixed it myself and didn't advise staff until checking out. Overall, needed updating.

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Morristown, Tennessee
Level Contributor
134 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 1 week ago

This is my second visit to the Sheraton Downtown and I was saddened to see that in 5 years the hotel decors only change is that is has become shabby. We checked in very late and after an exhausting day the service at check in was top notch. We were able to check in quickly and were given some bottles... More 

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Oakdale, California, United States
Level Contributor
151 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

They greet you at every opportunity. Even the chambermaids! The hotel has great views and is centrally located. I was on a top floor which I appreciated. The Peet's coffee option was good to have. I never tried the hotel coffee shop as we had breakfast at the convention if desired. The Towers were a bit confusing. One has to... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I am staying here for 5 weeks for work. I'm a week into the visit and am so impressed by the hotel staff. Cameron Alisa and Nealy in the lobby bar are so great. No one wants to be away from home for over a month but if you have to do it you couldn't ask for better people in... More 

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Hotel Review Summarization

What travelers say

  • Very nice(21)
  • North tower(14)
  • Room service(11)
  • Pool area(7)
  • Fitness center(6)
  • Sports bar(5)
  • Club lounge(4)
Questions? Get answers from hotel staff and past guests. Ask a question

275 photos of this hotel

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Bathroom (27)
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Other (63)

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Room/suite (4)
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Dining (3)
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Hotel & grounds (3)
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Business center/function rooms (2)
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Pool/beach area (1)
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Other (7)
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