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Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

2.5 of 5 9089 Vantage Point Dr., Dallas, TX 75243 (Formerly Hawthorn Suites)
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Dallas Park Central Northeast
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Holiday Inn Express Hotel & Suites Dallas Park Central Northeast
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63 reviews from our community

Traveler rating
    33
    11
    8
    8
    3
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15
9
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Meadville, Pennsylvania, United States
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 2, 2014

When I checked in to the hotel they had put me in a room on the first floor right near all the traffic areas. It was around 5pm and I could see they had originally wrote me down for a 3rd floor room and crossed it out. I told them I wanted a different room that 101 was just too... More 

Was this review helpful? Yes
GeneralManager670, Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a... More 

Missouri City, Texas, United States
1 review
5 of 5 stars Reviewed November 2, 2014

We were at this hotel less than 12 hours. It was fine for what we needed. It seemed a little tired and in need of TLC. The back of the hotel was a bit dirty. The sidewalks had damaged tile and bottle caps. Our bed and pillows were comfortable and clean. It is fine for an overnight stay.

Was this review helpful? Yes
Dee S, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for choosing to stay with us during your stay in Dallas, we are excited to announce that we just recently started with our renovations which we expect to be completed by early January. We hope to have the opportunity to have you come and check out our hotel again once our renovation is completed. Thank you for your... More 

Waxahachie, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

We were at this hotel less than 12 hours. It was fine for what we needed. It seemed a little tired and in need of TLC. The back of the hotel was a bit dirty. The sidewalks had damaged tile and bottle caps. Our bed and pillows were comfortable and clean. It is fine for an overnight stay. Wouldn't chose... More 

Was this review helpful? Yes
GeneralManager670, Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for your review, your feedback, and your comments regarding your stay. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are thrilled to hear that you enjoyed our high standards of... More 

Houston, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

I stayed here 2 nights to attend the State Fair and was pleasantly surprised. The bed and pillows were uber comfortable. The hotel staff were welcoming and attentive. Spacious and clean rooms, full free breakfast bar. Would certainly stay again and recommend.

Was this review helpful? Yes 1
GeneralManager670, Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for taking the time to acknowledge the efforts of our hardworking staff to be as attentive and welcoming as possible. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We look forward to seeing you again! More 

Whitesboro, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

We chose to stay here because it was centrally located to several of the places we wanted to visit during the Labor day weekend. The personnel at the desk were very hospitible and took care of us right away. Our room was a suite with a jetted tub and the tub was HUGE! The suite was very nice with TVs... More 

Was this review helpful? Yes 1
GeneralManager670, Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for your compliments to our staff and high standards of hospitality. It is wonderful to hear of the great impression we made with our amenities and services. I am glad that you enjoyed the value and the convenient location of our hotel! We're glad you had a great time with us and we look forward to serving you... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 30, 2014

The hotel itself is located within walking distance of some good places to eat and a quick drive to arboretum. The AC didn't work in our room so it got very hot and stuffy. We had to call down to the front desk 3 times to get somebody to come look at it(not sure if this was a minor language... More 

Was this review helpful? Yes
GeneralManager670, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

I am so glad that you had such an enjoyable recent experience at our hotel and that we were able to accommodate you so well. It was our pleasure to serve you and we hope to again very soon. Thank you. More 

Olathe, Kansas
Top Contributor
81 reviews 81 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 15, 2014

I stayed in a king Suite and enjoyed it more than I thought that I would. The bed was very comfortable and the room very spacious. While I'm not a person that likes Holiday Inns, I would stay at this hotel if I was in the area.

Was this review helpful? Yes 2
Dee S, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

We greatly appreciate your time to leave us a review, we are glad to hear that you enjoyed your suite and the bed was to your satisfaction. We always welcome our guests comments and reviews as this help us identify what we need to improve and celebrate what we are doing right. Again, Thank you for your review and we... More 

Oklahoma City, Oklahoma, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 28, 2014

I made a phone call after booking online to confirm check in information; they were rude from our first encounter onward. We got to our room, the A/C was not working properly; during our entire stay, the room was uncomfortably warm and VERY stuffy. We made several phone calls to the front desk to let them know about the problem,... More 

Was this review helpful? Yes
Dee S, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It is indeed saddening to hear about your inconvenience during your recent stay at our Hotel. We deeply apologize for the lack of response from our staff in assisting you, or provide you with a solution. As valued guest, your opinion matters to us most as it notifies us of our shortcomings and achievement. Rest assured that your comments will... More 

Wichita Falls, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 6, 2014

This was probably the best experience we've ever had at a hotel. It's nothing fancy or anything, but everyone just does their job really well. This hotel has the friendliest most helpful staff, check in and check out was a breeze. The room was perfectly clean including the bathroom. It was spacious enough, had two sinks, a microwave and fridge,... More 

Was this review helpful? Yes 14
GeneralManager670, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It has been a great pleasure serving you during your recent visit. We pride ourselves with efficient and professional staffs who serve our guests with utmost attention and care. Our aim is to ensure that you had a great experience while staying in our property. We are glad that we’ve achieved that during your stay. Thank you for your business... More 

texas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 26, 2014

I stay at a lot of Holiday Inn Express hotels, and the people who worked at the front desk here were some of the most professional, polite people I've come across. The front desk clerk recognized me as a IHG Rewards member, and called me shortly after I was in my room to make sure everything in my room was... More 

Was this review helpful? Yes 19
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for your loyalty our brand. We sincerely appreciate your time and effort to write us a very insightful review. We continuously strive to ensure our guests’ satisfaction and calling you after check-in is one of our ways to know that you have everything you needed during your stay. Your comment will be shared to our staff, thank you... More 

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Additional Information about Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

Address: 9089 Vantage Point Dr., Dallas, TX 75243 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas Park Central Northeast 2.5*
Number of rooms: 78
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas Park Central Northeast
Holiday Inn Dallas
Dallas Holiday Inn
Hotel Style:
#46 Family Hotel in Dallas
#71 Business Hotel in Dallas

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