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All 188 Dallas hotels

Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

2.5 of 5 Hotel   |   9089 Vantage Point Dr., Dallas, TX 75243 (Formerly Hawthorn Suites)
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70%
Ranked #47 of 188 hotels in Dallas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Marie0731
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57 people have reviewed this hotel

Traveler rating
    30
    10
    7
    7
    3
See reviews for
14
7
4
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself is located within walking distance of some good places to eat and a quick drive to arboretum. The AC didn't work in our room so it got very hot and stuffy. We had to call down to the front desk 3 times to get somebody to come look at it(not sure if this was a minor language... More

Was this review helpful? Yes
Olathe, Kansas
Top Contributor
82 reviews 82 reviews
70 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in a king Suite and enjoyed it more than I thought that I would. The bed was very comfortable and the room very spacious. While I'm not a person that likes Holiday Inns, I would stay at this hotel if I was in the area.

Was this review helpful? Yes 2
Dee S, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

We greatly appreciate your time to leave us a review, we are glad to hear that you enjoyed your suite and the bed was to your satisfaction. We always welcome our guests comments and reviews as this help us identify what we need to improve and celebrate what we are doing right. Again, Thank you for your review and we... More

Oklahoma City, Oklahoma, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I made a phone call after booking online to confirm check in information; they were rude from our first encounter onward. We got to our room, the A/C was not working properly; during our entire stay, the room was uncomfortably warm and VERY stuffy. We made several phone calls to the front desk to let them know about the problem,... More

Was this review helpful? Yes
Dee S, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It is indeed saddening to hear about your inconvenience during your recent stay at our Hotel. We deeply apologize for the lack of response from our staff in assisting you, or provide you with a solution. As valued guest, your opinion matters to us most as it notifies us of our shortcomings and achievement. Rest assured that your comments will... More

Wichita Falls, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 6, 2014

This was probably the best experience we've ever had at a hotel. It's nothing fancy or anything, but everyone just does their job really well. This hotel has the friendliest most helpful staff, check in and check out was a breeze. The room was perfectly clean including the bathroom. It was spacious enough, had two sinks, a microwave and fridge,... More

Was this review helpful? Yes 14
GeneralManager670, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It has been a great pleasure serving you during your recent visit. We pride ourselves with efficient and professional staffs who serve our guests with utmost attention and care. Our aim is to ensure that you had a great experience while staying in our property. We are glad that we’ve achieved that during your stay. Thank you for your business... More

texas
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 26, 2014

I stay at a lot of Holiday Inn Express hotels, and the people who worked at the front desk here were some of the most professional, polite people I've come across. The front desk clerk recognized me as a IHG Rewards member, and called me shortly after I was in my room to make sure everything in my room was... More

Was this review helpful? Yes 18
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for your loyalty our brand. We sincerely appreciate your time and effort to write us a very insightful review. We continuously strive to ensure our guests’ satisfaction and calling you after check-in is one of our ways to know that you have everything you needed during your stay. Your comment will be shared to our staff, thank you... More

Gurgaon, India
Top Contributor
99 reviews 99 reviews
40 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 14, 2014

The room fits to the standards of holiday inn and the cleanliness too. The only lacunae which half of tourists would expect anyway is that the hotel does not have a restaurant. Though it gives you good breakfast. The room has all amenities like a microwave and coffee maker, and iron to make your stay easy. And 2-3 good restaurants... More

Was this review helpful? Yes 20
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Our property appreciates your time and effort to send us a review of your recent stay with us. Knowing that we are at par excellence with our brand is indeed flattering to know and an achievement to our staff and team. Our accommodations are arranged to give comfort and convenience to our guests, which is why great amenities within our... More

Camden, Arkansas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 7, 2014

We really enjoyed our stay here. We switched from a Comfort Suites just up the road and this was a much better choice. The hot tub needed a little cleaning and we noticed some bad painting in the rooms but all was exceptional really. They are right beside a Cheddars Outback Steakhouse Red Lobster and Olive Garden! So that's Def... More

Was this review helpful? Yes 22
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Your experience defines the quality of service you received during your stay. It is great to know that our accommodations gave you a great experience, appreciated our convenient location including the excellent service of our staff- Maggie. The other details like painting in the rooms and tub cleaning will be handled immediately to ensure a better experience in the future.... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 22, 2014

If you are looking for the "more than average" yet medium priced hotel stay, this is the place. We were in Dallas for the Final 4, but we were also interested touring historical Dallas. This hotel is convenient to the public transit-the Dart, restaurants, on and off major highways and it's clean clean. The staff is very helpful while being... More

Was this review helpful? Yes 25
GeneralManager670, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Thank you for taking the time to share such a glowing review about our Hotel. It is wonderful to hear that you found your stay to be such a great value and that our staff was so very helpful, courteous and professional. We very much look forward to your next visit! More

Whitesville, Kentucky, United States
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 2, 2014

Me and my co-worker stayed here for a week on business. At check in I realized this was not the typical HIE that I have been accustomed to staying at. I asked the clerk while checking me in about the Monday-Wednesday drinks and appetizers I had saw while reading some reviews. She told me they'd only be doing it if... More

Was this review helpful? Yes 3
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It is indeed saddening to hear about your inconvenience during your recent stay at our Hotel. We would apologize for the inappropriate behavior of our staff in assisting you and as well as in ensuring your safety during visit. As valued guest, your opinion matters to us most as it notifies us of our shortcomings and achievement. Rest assured that... More

Saint Louis, Missouri
1 review
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 25, 2014

I am travel a lot and I stay almost with any brand. This particular location the staffs are very friendly and very helpful. They just not check you in and out they talk to you like they happy that you are there. Hotel is also in a good location and they also provide a complimentary transportation from DAL airport. But... More

Was this review helpful? Yes 29
GeneralManager670, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It has been our pleasure serving you on your recent stay at our Hotel. The feedback we receive from our guests lets us know how well we have served them during their visit. We are happy that you took time to share with us the experience you had during your recent stay. Being a traveler and have tried a lot... More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

Address: 9089 Vantage Point Dr., Dallas, TX 75243 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas Park Central Northeast 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas Park Central Northeast
Holiday Inn Dallas
Dallas Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#48 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites Dallas Park Central Northeast. Our hotel is easily accessible to Dallas major highways including I-635 and I-75 and both DFW International Airport and Dallas Love Field. For shopping, the Galleria in Dallas is one of many nearby. We are also centrally located to other Dallas attractions, such as Reunion Arena, Fair Park, Dallas Convention Center, American Airlines Center, Texas Stadium and the West End. Here on business? We are located in the Park Central business district with local companies including Texas Instruments, Raytheon, Nortel and Global Knowledge. Nearby suburbs include Richardson, Garland, and Addison. Our hotel offers the comfort and value that both business travelers and families are looking for. Our suites are equipped with executive work desks, two-line phones, and free high speed internet access. To start the day right, our guests will enjoy a complimentary Express Start breakfast bar served every morning. For dining, you can select from a variety of restaurants that stretch out on restaurant row in front of our hotel. We also have a 24 hour fitness room available on site. Our meeting space is ideal for corporate meetings, trainings, and seminars up to 60 people. Catering options are also available. So the next time that you are visiting Dallas, be sure to let us be your home away from home! ... more   less 
Number of rooms
78

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas Park Central Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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