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Motel 6-Dallas Northwest

2.5 of 5 2380 West Northwest Hwy, Dallas, TX 75220 (Formerly La Quinta Inn and Suites Dallas Northwest)
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Motel 6-Dallas Northwest
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Motel 6-Dallas Northwest
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30 reviews from our community

Traveler rating
    5
    5
    8
    6
    6
See reviews for
7
3
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4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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  • All months
    (30)
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    (6)
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    (11)
  • Sep-Nov only
    (9)
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    (4)
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2 reviews
1 of 5 stars Reviewed October 6, 2014

Basic rooms, bathroom looked and smelled like a public restroom! Non-smoking room reeked like nasty cigarettes! Had to get key cards re-keyed after every outing. To top all that, killed 3 huge roaches. You couldn't pay me stay there again!!!!!!! Won't let me post pics of roaches??

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6-Dallas Northwest, responded to this review

Ryan, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms, and are sorry you experienced dissatisfaction with the concerns you describe. We have procedures in place related to our... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 27, 2014

Bugs, cops and hookers. This motel needs to be shut down. It has not been updated in years. Mold around the window with one of the loudest ac units I have ever heard. Holes in the wall and carpet and this was our second room.

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6-Dallas Northwest, responded to this review

Jodi, Thank you for sharing your concerns. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations at 1-855-787-9864 to further address your recent stay and offer a better guest experience in the future. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

So I stayed in the room 211 and the cleanliness was horrible, 1st I found a condom and oil in 1 of the drawer 2nd hair on the bathroom floor 3rd Roches in shower 4th presentation was not there 5th the freezer was all frozen felt bad so I unplugged it, make sure to check the rooms before turning them... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed March 1, 2014 via mobile

First off they didn't honor my employee rate. Which is 30% off. So didn't get that. I show up to the hotel and the manager cancelled my reservation even though I reserved it with a card which means I get the room guaranteed all night. Then I gave a CP# and they wouldn't even honor that. Hands down worst motel... More

Was this review helpful? Yes
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is extremely disheartening to hear about your experience during your recent visit. We sincerely apologize for the inconvenience. We will be escalating this matter to further investigate the details of what exactly took place. Rest assured the comments you made will be... More

Oklahoma City, Oklahoma
2 reviews
1 of 5 stars Reviewed February 21, 2014

When we got to the hotel it stunk like a dump, was told that breakfast was served and there is only coffee hot water doesn't work a/c doesn't work towels are dirty WiFi sucks tv is all Spanish speaking crap pool wasn't open on the plus rooms are big lol but unless you want a roach infested stink hole I'd... More

Was this review helpful? Yes
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We wish to let you know that your voice is of utmost importance to us. It is our goal to provide the best lodging experience to our valued guests. We are constantly looking for ways to enhance the positive experiences of our guests... More

Oklahoma City, Oklahoma
Top Contributor
147 reviews 147 reviews
29 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed October 14, 2013

IT IS WHAT IT IS. Stayed here a year and a half ago and then again this weekend. If you stay here, MAKE SURE YOU GET A ROOM ON THE TOP FLOOR. This was the first time I have ever had to change rooms at a motel. The reason being that after 3 complaints to the front office about kids... More

Was this review helpful? Yes
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our shortcomings. We sincerely apologize for the very unfortunate incident you experienced at our Hotel. Your comments regarding the distraction from sleep due to kids above your room will be taken care of to ensure that you’ll... More

Sun City, California, United States
Top Contributor
157 reviews 157 reviews
30 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed September 17, 2013

This place is what it is. It's not the Hilton Anatole. Though that's not far away (a couple blocks). It's a cheap hotel, I paid $43 bucks a night. Compared to 100 to 150 dollars per night less than a mile away it's a reasonable deal.Not only do places like the Hilton charge very high rates they also tack on... More

Was this review helpful? Yes
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. Our aim is provide our valued guests a great stay wherein they were able to enjoy and relax in their rooms and wakeup from a refreshing sleep. Your comments only prove that we were able to achieve that... More

Houston
Top Contributor
93 reviews 93 reviews
16 hotel reviews
152 helpful votes 152 helpful votes
2 of 5 stars Reviewed July 31, 2013

I stayed at Motel 6 Dallas - North, 13185 North Central Expwy. Using online booking, $41.39 before tax. Price I wanted and the area I was in; so keeping it simple, it was okay. Much more like a privately owned low grade motel than what we used to could expect with any Motel 6. Extremely dated room, kinda musty, but... More

Was this review helpful? Yes
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your comments will help in our aim to provide you with a great customer experience. Your feedback regarding the enhancements and upkeep of our rooms will be taken into consideration and aim to find more ways to improve our accommodations and facilities. We... More

Atmore, Alabama
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2013

amazing service, and nice large rooms, cant beat the 45 price tag either. its a interior property which is a plus. they have a huge pool and spa area. really didn't expect all this from a motel 6.seems the brand is on a mission now days. stayed at a few more locations after this experience and i had the pleasure... More

Was this review helpful? Yes 3
andy p, Guest Relations Manager at Motel 6-Dallas Northwest, responded to this review

Thank you for finding the time to share about your stay. Your feedback is very important to us. We are very grateful that you appreciated the great service that our hotel offers. Your comments prove that we were able to exceed your expectations during your stay. Our dedication to excellent customer service is continuously inspired by warm comments from our... More

Berrien Springs, Michigan
Top Contributor
63 reviews 63 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 24, 2013

I used Hotwire (for the first and last time) and wasn't too happy to get assigned a Motel 6. As another reviewer said, this property used to be a La Quinta Inn til about 2 years ago. The good thing about that was an inside entrance, unlike most Motel 6 properties. Better than most Motel 6 properties I think. It... More

Was this review helpful? Yes 2
andy p, Manager at Motel 6-Dallas Northwest, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. It is nice to read that you remark the perfect location of our hotel. We hope you will choose our Hotel again. More

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Additional Information about Motel 6-Dallas Northwest

Address: 2380 West Northwest Hwy, Dallas, TX 75220 (Formerly La Quinta Inn and Suites Dallas Northwest)
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Motel 6-Dallas Northwest 2.5*
Number of rooms: 78
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Also Known As:
Motel 6 Dallas Hotel Dallas
La Quinta Dallas
Dallas La Quinta

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