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MCM Elegante Hotel and Suites

#56 of 197 Hotels in Dallas
Certificate of Excellence
3.5 of 5
Hotel website
2330 W Northwest Highway, Dallas, TX 75220
Announcement
Renovations Complete
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1 room 1 adult
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MCM Elegante Hotel and Suites
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260 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while attending the Dallas Wholesale Market. The price was right, and some of the positives included a comfy bed, free breakfast, and transportation to the Market. Some rooms had been "updated", including mine. This seems to mean that carpets had been replaced, and walls painted. My desk chair was worn and had some small tears... More 

Helpful?
1 Thank Buggs01
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for selecting the MCM Elegante Hotel & Suites during you stay in Dallas. We appreciate your feedback. We are happy that you enjoyed our comfy beds,complimentary breakfast and transportation to and from the Dallas Market Center. We are continuously improving our product and will take your comments to the Departments Managers to discuss your concerns. We hope to... More 

Miami Beach, Florida
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed in the MCM Elegante', Dallas off and on since 2010. We have always been treated like family, by the fantastic staff, especially from Maria, Jackie, Chris, Hector, Biff, and Miguel. This stay was a bit different since we had out pet dog with us. We paid a pet deposit up front and asked the... More 

Helpful?
Thank Darrell F
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your business and your feedback. We are disappointed that we did not live up to your expectations during your last stay with us. We appreciate your loyalty to the hotel and hope that you will give us the opportunity to correct the situation and continue our long term relationship. Your comments regarding the Front Office have been... More 

Reno, Nevada
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 26, 2015

Clean, updated, ample rooms with comfy beds, mini 'frig, micro, and nice toiletries. Complimentary shuttle from either DFW airport or Love Field. Friendly staff, free WiFi, 2 restaurants (one offers happy hour), and a nice, comp hot breakfast. There's also a business center with computers and printer, an outdoor pool, and banquet rooms. I'll def return when my travel plans... More 

Helpful?
1 Thank Bettcita
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your comments and feedback. We are delighted that you enjoyed your stay with us and hope to have you with us again in the near future. More 

Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2015 via mobile

Convenient location with free shuttle to and from airport as well as to nearby train station. Robert on front desk was very helpful. Full buffet breakfast included. Room was quiet despite being right next to the elevator. On the cob side a little dated.

Helpful?
1 Thank Maslens4
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for selecting the MCM Elegante Hotel & Suites during your trip to Dallas! We are pleased that you enjoyed your stay. Thank you for your comment on our employee Robert, we receive positive feedback on his service and are pleased to have him as part of our team. We hope to have you back with us in the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2015

The rooms were a little dated we stayed in the cabana rooms around the pool. They were spacious and the bed was very comfortable. The planes flying in and out of the airport were a little disturbing while trying to sleep. The bar has great food if you don't want to get out. There are plenty of nearby restaurant's but... More 

Helpful?
1 Thank Sandra D
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for you feedback. We are happy that you enjoyed your stay with us. We hope to have you with us again in the near future! More 

Washington
Level Contributor
265 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed October 29, 2015

This hotel has one minus that many have. The windows do not open. For someone who needs fresh air constantly, this is a problem. Each room is nicely appointed with a comfortable bed and a large counter running the length of the bathroom. Each has a refrigerator and a microwave - a big plus. The desk area was large and... More 

Helpful?
1 Thank orcasgal
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your feedback. I certainly understand your likeness of fresh air unfortunately hotels in Dallas are not permitted to have windows that open without balconies. We are happy that you enjoyed our complimentary Breakfast Buffet. Again, we appreciate your comments are having our Engineering Department look at the air conditioning in the Waterfront Room to ensure that their... More 

Willamette Valley, Oregon
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 28, 2015

This hotel has the vibe of a converted old franchise hotel. The decor is dated and feels a bit tawdry. It was fine for what we needed, which was a not-too-expensive (via Hotwire) one night stay, close to Love Field. Room was good -- beds and linens were comfy and we slept well. Starbucks right across the highway!

Helpful?
1 Thank ESNODs
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your feedback. We appreciate you staying with us and hope to have you with us again in the near future. More 

Eastvale, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 26, 2015

Great beds, quiet, very helpful, good food, & the TEN COMMANDMENTS in stone @ the front entrance. We stayed 2 nights while in town for the Cowboys & Patriots game. Our daughter & grandson went to the game, my wife & I stayed at the hotel. I tried to watch the game while sitting on the BED and fell asleep.... More 

Helpful?
1 Thank B C
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your review. We are happy that you enjoyed your stay with us and hope to have you with us again in the near future More 

San Diego, California
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 21, 2015

This was an overnight layover for us on our way to Georgia. This hotel was close to the airport, shuttle drivers were really nice and shuttle was free. The hotel room we were in could have used a little updating (maybe carpet replaced - ripping away from bathroom tile and entryway and shower head changed - water pressure wasn't as... More 

Helpful?
2 Thank TamiMomOf5
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your feedback. We appreciate your comments which will be shared with our Departments Mangers to insure the items you mentioned are repaired for your next stay with us. We have just purchased new carpet for the hotel with the expectations it will be completed with the next 4 to 5 weeks. We appreciate your stay with us... More 

Gulf Breeze, Florida
Level Contributor
96 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed October 19, 2015

Being shuttled to the Hotel Elegante was the only nice part of an inconvenient airline delay. The night desk clerk Robert was welcoming, courteous and efficient checking in a van load of unhappy airline passengers. My sixth floor hotel room was clean and comfortable but somewhat noisy from both street traffic sounds and the hallway. Ask for a quiet room... More 

Helpful?
2 Thank Diane S
Norma V, General Manager at MCM Elegante Hotel and Suites, responded to this review

Diane, we are happy that we were able to make your day better. We appreciate all the nice comments on our staff members and hotel accommodations. Should you be traveling back to Dallas, we would be delighted to be your hotel of choice. More 

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