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MCM Elegante Hotel and Suites

3.0 of 5 2330 W Northwest Highway, Dallas, TX 75220
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
MCM Elegante Hotel and Suites
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MCM Elegante Hotel and Suites
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209 reviews from our community

Traveler rating
    103
    53
    24
    13
    16
See reviews for
29
27
23
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Havasu City, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the MCM many times for business. Once again the experience was great. The free shuttle from the airport, nice buffet breakfast, happy hour in the bar at the end of a very long day and quiet clean comfortable rooms are the reasons that we keep coming back. The staff is always friendly and they make us... More 

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Seeley Lake, Montana
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a return visit for me. I attend the Dallas Trade Market every year. I have stayed at this hotel each time and it just keeps getting better. They are continually making improvements to the building. The staff needs no improvement. They are wonderful. I have read reviews here where they felt the location wasn't so great and the... More 

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Racine, Wisconsin
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The lobby is a very visually busy over the top introduction. There are huge beautiful fish tanks and grando sculptures of cranes. The workout room is terrible but the spa is really nice. Rooms were clean water tasted horrible from the tap.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a great find! The most comfy bed ever, and even better service! The staff goes out of its way to make you happy! Their shuttle will take you to and from the airport and points in between. The restaurant is good and the bar like your neighborhood bar.

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Julie, thank you so much for the 5 stars, we really appreciated your comments about our hotel and staff. Hope to be your host again in the future. Perry More 

Pensacola, Florida
Top Contributor
108 reviews 108 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a difficult review for me as there were many pluses and negatives at the same time. First the negatives: a couple of the shuttle drivers were horrible and gave incredibly bad first impressions of the hotel and, when arriving at the hotel you will notice that you are in a pretty sleazy part of town so first impressions... More 

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your review Brett, and all the drivers have been alerted to how a couple of them made you feel, myself and my staff apologize for that inconvenience. Haji will be recognized at staff meeting today. So glad you enjoyed the restaurant and bar. We are constantly updating the property and hope you will see a difference if... More 

Princeton, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had surgery at the near by Pine Creek Medical Center and cannot say anything but rave reviews about the hotel facilities and especially about the employees of the hotel. I stayed a few days pre-surgery and my wife and son stayed several more days while I was in the Pine Creek facility. I cannot express in words the... More 

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you so much for the 5 stars, your review of our hotel is going to be shared with all employees. I am giving Anthony a copy of your review. I am very happy we could be of help in such a stressful time. Hope everyone is doing better and do hope to see you in the future. Perry More 

Rockford, Illinois
Top Contributor
69 reviews 69 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 20, 2014

Was sent here by American Airlines due to a flight cancellation. I paid for the room, not them so I wanted to make that clear upfront. While the staff was friendly and the shuttle a very nice bonus...the hotel itself needs work! The hallways and main areas of the hotel are hot and stuffy, and being humid in Dallas makes... More 

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

I am so sorry that we didn't live up to your expectations, we are constantly making improvements and I'm sure in the near future that your next stay would be very different. Please accept my apology. Perry More 

Norman, Oklahoma
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 15, 2014

Found this place on Hotel Tonight and just needed a quick place to stay so I could catch a flight out of Dallas Love the next morning. You're better off staying at a Days Inn or something. This place had the longest check-in process of any hotel I've been to. The decor was gaudy and outdated. The room had cracked... More 

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your response, I was deeply disappointed that your stay was such a disaster. I'm hoping you will contact me and give me a little time to visit and see what we can do to get you to give us another chance. e-mail: phughes@mcmelegante.com Look forward to hearing from you. Perry More 

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 12, 2014

Stopped here for 2 nights. Quite a pleasant looking hotel and the room a good size with 2 queen size beds which were quite comfortable- bathroom not bad although bath a little small but that's not a big deal. Breakfast buffet was fresh and a variety to choose from. Loved the shuttle service to and from the airports and they... More 

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your response, I am happy to inform you all of our Wi-Fi issues have been corrected as you were not the only one to experience a problem. We are very happy you enjoyed the breakfast and complimentary transportation. Hope to see you in the future. Perry More 

Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 9, 2014

Good location to restaurants with a Starbucks across the street. However, the room smelled musty with a pesticide undertone. The water pressure was almost non-existent. Staff was nice. Room was a good size. The ''business center" only had one working computer and the free Wi-Fi would not stay connected. Overall if I had to pay to stay here, I would... More 

Was this review helpful? Yes
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your response and critique of our hotel. The items you mentioned have been addressed and corrected, I do apologize that your stay was not up to our normal standards. More 

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Additional Information about MCM Elegante Hotel and Suites

Address: 2330 W Northwest Highway, Dallas, TX 75220
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range (Based on Average Rates): $
Hotel Class:3 star — MCM Elegante Hotel and Suites 3*
Number of rooms: 198
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Also Known As:
Mcm Elegante Hotel Dallas
Mcm Elegante Dallas
Hotel Style:
#7 Best Value Hotel in Dallas
#17 Business Hotel in Dallas
#40 Family Hotel in Dallas

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