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MCM Elegante Hotel and Suites

#54 of 191 Hotels in Dallas
Certificate of Excellence
2330 W Northwest Highway, Dallas, TX 75220
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Best prices for: 1 room 1 guest
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MCM Elegante Hotel and Suites
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226 Reviews from our TripAdvisor Community

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Traveler rating
    110
    56
    28
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    17
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108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (56)
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Monett, Missouri
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great bed! Easy access to I-635 and NW Dallas area - yet quiet. Full breakfast buffet included with room (eggs, bacon, sausage, hash brown potatoes, biscuits & gravy, breads/pastries, fresh fruit, coffee, milk, tea, fruit juice, and hot/cold cereals. Shuttle service was dependable and timely. The best thing - friendly and helpful staff (shuttle drivers, front desk, breakfast buffet and... More 

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San Diego, California
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was not thrilled with my drive from DFW to this hotel but it was definitely an adventure to get to the hotel! Once there, I was greeted by a marble tablet with the Ten Commandments. Upon entering, the staff were quite nice. A bit irritated at first but ultimately very nice. I had a view of the local Waffle... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed 6 days ago NEW

I stayed one night for business the hotel room windows were dirty taking away what little view I had of the pool outside. The bar downstairs made me feel uncomfortable as a blaack/native american male, I felt is if I wasn't welcomed. The beds were comfortable though and they offered a nice selection of cable TV channels.

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Oklahoma City, Oklahoma
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Very unpleasant with room. Got two rooms next to each other for a bachelor party. Rooms not a joined. List is long but many things did not work in room or were unclean. Q well bub xxyhblz c jushbnf C nn

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Oklahoma
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We've previously stayed in the MCM Elegante in Abilene, which was why we booked a night's stay here. This hotel is not near the hotel that the one in Abilene is. There may have been some rooms renovated nicer, with the wonderful beds that I felt like MCM is known for, but we were not in one of those rooms.... More 

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Illinois
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hang in there as you read this one! We stayed at this hotel for a stay to play soccer tournament and it was completely sold out. We were fortunate to get a cabana room out by the pool which has 2 super comfy beds and then a separate living area with another TV, couch/pullout, table and chairs and sink area... More 

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

It was a nice room with a lot of good TV channels. I didn't eat in the restaurant or the bar there though. When I walked in the bar I felt a little uncomfortable do to the looks I got from the patrons.

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perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Justin thank you for taking the time to write a review and I'm sorry you didn't feel comfortable in our lounge, but do appreciate all the positive comments. Hope you do come back in the future. Perry More 

Louisville, Kentucky
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is very odd. Strange location with small, dark corridors. The entire place looks like it was lifted out of the 1970's. It's clean but seriously outdated. Food and beverage are below par. Service is consistently terrible. The staff aren't friendly or helpful. This is certainly one to avoid.

Was this review helpful? Yes 1
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Tony thank you for the review and I am so sorry about how you perceived our hotel. We are constantly updating and hope in the future you will give us another chance. If you would like to speak with me my email is phughes@mcmelegante.com Perry More 

Puerto Rico
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 20, 2015

Stayed at the hotel for about 6 days, and overall I am satisfied with my stay at the Dallas MCM Elegante. The rooms were of a great size, they were clean and the bathroom as well. Beds were very comfortable and the rooms also featured a mini fridge.They use the floor/window units which depending on the room, some can be... More 

Was this review helpful? Yes 1
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for staying with us and I apologize for the smoke smell on your floor. We are glad you enjoyed the breakfast and the accommodations. I will share you review with our desk staff at our next meeting as we do not want any of our guests feeling like anyone on our team is not giving the best customer... More 

bella vista, ar
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2015

After a difficult traveling day and having multiple flight cancellations due to weather, we were referred to a choice of hotels in the Dallas area that were reasonable and 'nice'. We randomly chose The Elegante Hotel and Suites, caught a taxi as the hotel shuttle was through for the day (it was after midnight) and made our way to the... More 

Was this review helpful? Yes 1
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the 5 stars and for the very kind words about our staff. We try extremely hard to give our teammates a great working environment. I am very pleased you had such great interaction with our front desk and drivers. I hope to see you here again. Perry More 

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