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MCM Elegante Hotel and Suites

#50 of 193 Hotels in Dallas
Certificate of Excellence
Hotel website
2330 W Northwest Highway, Dallas, TX 75220
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1 room 1 guest
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MCM Elegante Hotel and Suites
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242 Reviews from our TripAdvisor Community

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Traveler rating
    118
    59
    32
    15
    18
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36
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24
112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (56)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (50)
All months
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

We had been to the Elegante in Odessa before so we were excited to go to one close to us with high expectations. The check-in/out staff were friendly. The entryway/reception area is very lovely. The room itself was clean,although small and very average looking. The bathroom was also very small. Elevators seemed like they haven't been cleaned in a while.... More 

Was this review helpful? Yes
Iowa Park, Texas
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

Rooms were reasonable. From time you walk thru the doors you feel very welcome. All the staff were very friendly and helpful. The frill bar and grill is great has great food . The staff Jackie that works made us feel very welcome and she was very friendly. Room clean beds comfortable. Plenty of places to choose from for stuff... More 

Was this review helpful? Yes
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you so much for the great comments and 5 stars. We love to hear comments like that about our team members. More 

Texarkana, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, and the friendliest staff who went out of their way to make our stay wonderful. We had dinner and drinks at the hotel and the food was really tasty. I had the blackened Tilapia, while my son had the Seafood pasta both of which were very good. Very comfortable beds with plenty of covers, and plenty of hot... More 

Was this review helpful? Yes
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the great comments and the 5 stars. Reviews like yours make my staffs day See you next trip More 

Massachusetts
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night. We drove from Oklahoma to here to fly out of the Love Airport. It was a little confusing to get to the hotel with the various roads and there was lots of traffic. Check in was easy and we used a luggage rack to bring our luggage to the room. Only down side was... More 

Was this review helpful? Yes 1
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you so much for the 5 stars and the great comments on our property. Please let us know if we could have done anything better. Thanks More 

Washington DC, District of Columbia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I traveled here for work, as I was walking out of the airport I called for a pickup and they promptly picked me up 10 minutes later. One of the things I most liked about this hotel was that they were willing to take you anywhere within 5 miles of the hotel. I did use this perk to go to... More 

Was this review helpful? Yes 2
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for taking the time to write a review of our hotel. I am pleased that you enjoyed the rooms and breakfast. Please let me know what we could do to get a better star rating from you. Hope to be your host in the future. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed July 31-August 1. Was given cabana ( which means u have to walk upstairs) poolside. Lots of employees! Bed so comfortable! Room nice. PROBLEM..... Transportation to/from airport..... We went downstairs twice to make sure we could get shuttle to airport (love) and was told absolutely but when time came transportation desk said they only run on the hour. Had... More 

Was this review helpful? Yes 2
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

I am so sorry for the trouble you had with our shuttle, we have always gotten great comments on the transportation department so I'm asking that you give us another chance to show you this was not the norm. Please call me at 214-358-7850 and I will arrange everything. Perry Hughes GM More 

Level Contributor
25 reviews
7 hotel reviews
5 of 5 stars Reviewed July 30, 2015

This hotel is very comfortable and clean with great service and good amenities that is very reasonably priced. It has a nice pool and workout room and has a great buffet breakfast. The hotel offers each guest two free cocktails during happy hour with a voucher. I highly recommend staying here.

Was this review helpful? Yes
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Nathan, Thank You for the terrific review and the great comments on our hotel and staff. See you next trip. More 

Amherst, New York, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 28, 2015

I stayed here at the mcm elegante after having a horrible experience at another and they saved the day. Check in was quick and easy, and the price was very reasonable. The rooms were updated, clean and spacious. The hotel offered free WiFi and hot continental breakfast. I would definitely stay here again.

Was this review helpful? Yes 1
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Jamie, thank you for the great review and the 4 stars, we really appreciate it. More 

Shreveport
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 24, 2015

I booked this last minute because we decided to spend the night in Dallas before catching a plan on our way to Napa. I choose it because of the price and reviews. WOW am I glad! It's a very nice place and everyone is very helpful and nice! My husband didn't want to get out of the shower because the... More 

Was this review helpful? Yes
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Stefani, Thank you for the great review and 5 stars. Comments like yours make our day. More 

texas
Level Contributor
215 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed July 21, 2015

so as usual I was stuck in dallas due to weather. I picked this hotel as it is one of the few I have not had a chance to visit. so I booked it last minute and I showed up. the shuttle had already shut off at around 2230 so I had to take a taxi. I then checked in.... More 

Was this review helpful? Yes 2
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for taking the time to send in a review. The shuttle service now runs at 7am. More 

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